Vision Helpdesk vs Vtiger Help Desk comparison

Vision Helpdesk and Vtiger are both solutions in the Help Desk Software category. Vision Helpdesk is ranked #36, while Vtiger is ranked #53. Vision Helpdesk holds a 0.4% mindshare in HDS, compared to Vtiger’s 0.1% mindshare. Additionally, 100% of Vision Helpdesk users are willing to recommend the solution.

Vision Helpdesk

Read 3 Vision Helpdesk reviews

154 Views
93 Comparison Views

100% willing to recommend

Vtiger Help Desk

56 Views
18 Comparison Views

Vision Helpdesk

Vtiger Help Desk

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Vision Helpdesk and Vtiger Help Desk based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software.

To learn more, read our detailed Help Desk Software Report (Updated: April 2025).

Buyer's Guide

Help Desk Software

April 2025

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Helped 849,190 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Vision Helpdesk

Ranking in Help Desk Software

36th

Average Rating

10.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Service Management (ITSM) (36th)

Vtiger Help Desk

Ranking in Help Desk Software

53rd

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Help Desk Software category, the mindshare of Vision Helpdesk is 0.4%, up from 0.2% compared to the previous year. The mindshare of Vtiger Help Desk is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Help Desk Software

Featured Reviews

Webhost UK

CTO at a cloud solution provider with 11-50 employees

The multi-company satellite help desk feature to manage our ticketing system for multiple domains is valuable for us.

Multi-company satellite help desk feature to manage our ticketing system for multiple domains more like a white-label support solution, and Blabby Feature use for internal staff communication We got Reseller Hosting , where we offer end use support to our reseller Clients, which is more of…

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849,190 professionals have used our research since 2012.

Comparisons

BeyondTrust Remote Support vs Vision Helpdesk

Compared 63% of the time

Ivanti Neurons for ITSM vs Vision Helpdesk

Compared 38% of the time

More Vision Helpdesk Competitors

No data available

Product Reports

Buyer's Guide

Help Desk Software

April 2025

Download Vision Helpdesk product report

Buyer's Guide

Help Desk Software

April 2025

Download Vtiger Help Desk product report

Overview

Vision Helpdesk offers top-rated Customer Service Software tools: Help Desk Software, Multi-Company Help Desk, ITSM Service Desk Software & Live Chat Software.

Vision Helpdesk is ITIL/ ITSM Complaint PINKVerify Certified - Highly Secure, Reliable, and Scalable.

All products are available in SaaS and On-Premises versions. Trusted by 20000+ Companies since 2005 and Ranked as Top Customer Service Software's on various review websites.

Vision Helpdesk

Vtiger's Help Desk Edition helps small and medium-sized business support organizations provide better customer support.

Vtiger

Sample Customers

Riva Tech, StratospherIQ Data Systems, Suprag AG, Thomas Cook, TNM Software, Transition Systems Asia, Uptime Solutions, Volodi, Zakupka, Zen3, Zygote Complete Property Management, Rovia, NAS Insurance Services, FederalBank, InvestIndia, StartupIndia,BankofKigali

MowGreen, eLobe, PROPEL, InterviewBit, breezway

Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: April 2025.

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849,190 professionals have used our research since 2012.

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.