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Aviation Officer at Deveillance
Real User
Top 20
Enhances cloud security with advanced automation and improved resource allocation
Pros and Cons
  • "The most valuable features of CrowdStrike Falcon include its automation capabilities, efficacy, and lower risk."
  • "The SIEM needs to be more developed."

What is our primary use case?

CrowdStrike Falcon is used primarily to enhance cloud security through a lot of automation in the platform. It provides benefits like automation, efficacy, and lower risk, allowing security analysts to focus on high-value tasks.

How has it helped my organization?

By deploying CrowdStrike Falcon, the organization can repurpose security analysts to focus on more high-value tasks due to the automation. It also optimizes on licensing because CrowdStrike covers a significant number of capabilities, which allows for the replacement of several vendors, thus reducing licensing and labor costs.

What is most valuable?

The most valuable features of CrowdStrike Falcon include its automation capabilities, efficacy, and lower risk. It also helps optimize on licensing since it covers a wide range of capabilities.

What needs improvement?

The SIEM needs to be more developed. Additionally, AI features could be enhanced.

Buyer's Guide
CrowdStrike Falcon Cloud Security
December 2024
Learn what your peers think about CrowdStrike Falcon Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.

For how long have I used the solution?

I have been using the solution for only one year.

What do I think about the stability of the solution?

On a scale of one to ten, the stability of CrowdStrike Falcon Cloud Security is nine.

What do I think about the scalability of the solution?

CrowdStrike Falcon is very scalable. I would rate its scalability as nine out of ten.

How are customer service and support?

As far as I know, the technical support for CrowdStrike is rated as another nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

One person from the partner side and two people from the customer side are usually involved in the installation process.

What about the implementation team?

One person from our side and about one or two people from the customer's side are generally involved.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon is definitely affordable compared to competitors in the market. On a scale of one to ten, I would rate the pricing as eight out of ten, indicating some room for improvement.

What other advice do I have?

I'd rate the solution nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
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reviewer2563815 - PeerSpot reviewer
Chief Executive Officer at a consultancy with 1-10 employees
Reseller
Machine learning enhances security and detects unauthorized scripts and potential data exfiltration
Pros and Cons
  • "It provides alerts on suspicious command executions, helping us safeguard our systems."
  • "The user interface needs improvement as it's sometimes difficult to locate specific dashboards or reports."

What is our primary use case?

We are a small company using CrowdStrike Falcon Cloud Security for next-generation endpoint security and antivirus protection. We do not have dedicated threat hunters on the platform and primarily use it for endpoint protection.

How has it helped my organization?

CrowdStrike Falcon Cloud Security helps us ensure that our endpoints are protected, which was essential for achieving the Cyber Essentials Plus certification. It also allows us to demonstrate to partners that we are diligent about protecting both our data and theirs.

What is most valuable?

The most effective feature is the machine learning aspect, which detects unauthorized scripts and potential data exfiltration. It provides alerts on suspicious command executions, helping us safeguard our systems.

What needs improvement?

The user interface needs improvement as it's sometimes difficult to locate specific dashboards or reports. Simplifying the naming of elements in the UI could make it easier and more intuitive for users.

For how long have I used the solution?

We have been using the solution for about six months.

What do I think about the scalability of the solution?

I recommend CrowdStrike Falcon for companies of all sizes, from small businesses like ours to some of the largest companies in the world.

What was our ROI?

We do not expect to get a direct ROI. It is an expense we are willing to pay to conform to Cyber Essentials Plus and demonstrate responsibility in protecting our data and that of our partners. It also helps in mitigating third-party risks.

What's my experience with pricing, setup cost, and licensing?

The pricing for CrowdStrike Falcon Cloud Security is reasonable, especially for small companies with limited budgets. It is essential for achieving Cyber Essentials Plus and is cheaper than solutions like Splunk for Next Gen SEAM.

What other advice do I have?

CrowdStrike Falcon Cloud Security is not recommended for highly sensitive data environments, such as government intelligence services, where cloud products might not be suitable.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Buyer's Guide
CrowdStrike Falcon Cloud Security
December 2024
Learn what your peers think about CrowdStrike Falcon Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.
reviewer2238078 - PeerSpot reviewer
Manager of infrastructure support at Fenix Innovations
Real User
Easy to use and helpful for security, but the console and the support need improvement
Pros and Cons
  • "Cloud security is one valuable feature. Spotlight is the other one. There is also vulnerability management and a couple of more features."
  • "It gets the work done, but the main problem with the solution is that if you remediate anything, it takes 45 days for you to get any of the features displayed on the dashboard. This is the real weakness of CrowdStrike. Their customer support is also not ready to help with it. If you remediate any cloud vulnerability that they are giving you, such as removing a host from your organization, it takes around 45 days for them to remove it from their console."

What is our primary use case?

We took this solution just for security purposes. We do not want someone to attack us, get into our environment, and get sensitive customer data.

How has it helped my organization?

It is good for security. We have a Palo Alto firewall, and we implemented CrowdStrike as an add-on feature. 

What is most valuable?

Cloud security is one valuable feature. Spotlight is the other one. There is also vulnerability management and a couple of more features.

What needs improvement?

The console and the customer service are quite bad. We paid a big amount of dollars to them to implement it. We paid them for premium support. 

It gets the work done, but the main problem with the solution is that if you remediate anything, it takes 45 days for you to get any of the features displayed on the dashboard. This is the real weakness of CrowdStrike. Their customer support is also not ready to help with it. If you remediate any cloud vulnerability that they are giving you, such as removing a host from your organization, it takes around 45 days for them to remove it from their console.

For how long have I used the solution?

It has been around a year since I onboarded it in my company and have been using it.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable, but it depends on the organization's structure and how vast the environment is. Our environment is not that big, so scalability is okay. It is just that you need to deploy the sensors on the hosts.

How are customer service and support?

I would rate their support a five out of ten because they do not respond. We have taken premium support with them. If we raise a case with them, it takes around two to three days to get a call scheduled with them. Even the TAM that we have got from them cannot help. If you go for any service from Google, Microsoft, or Amazon AWS, their TAM is always ready to help you with your queries, but in the case of CrowdStrike, the TAM says that you need to raise a support case, and they will help you out.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I was not there in the organization at the time, so I do not know about it.

How was the initial setup?

I lead a team of 18 people. I get it deployed on all of the EC2 instances through them.

Its initial setup was straightforward. It is very easy to use. 

For the whole organization, it took two weeks because we needed the downtime as well to deploy it in the production environment. 

In terms of maintenance, it does not require any maintenance from our side. 

What about the implementation team?

There was some consulting from the CrowdStrike team. They did help us to implement it.

Overall, five or six people were assigned to deploy the solution. They were infra-support engineers. It was deployed across multiple locations.

What's my experience with pricing, setup cost, and licensing?

I am not the one who handled the pricing. A different team worked on it, but it is pretty expensive.

Which other solutions did I evaluate?

We did our research and after that, we implemented CrowdStrike. Secureworks was there. There were some different players that gave us the quotation, but in terms of the features and the price, CrowdStrike was good. 

CrowdStrike offered us Spotlight, vulnerability management, and cloud solution management. There are different blades to it. We implemented it, and now it supports our environment. It is good.

What other advice do I have?

To those evaluating this solution, I would say that it depends on their needs. If they need this product, they can go ahead and take it. It is straightforward, and it gets the job done.

I would rate it a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
JulienGuimelli - PeerSpot reviewer
Consultant cybersécurité et gouvernance at Groupe AGPM
Consultant
An user-friendly solution but scalability is low
Pros and Cons
  • "CrowdStrike Falcon Cloud Security is user-friendly."
  • "The tool's scalability is low."

What is most valuable?

CrowdStrike Falcon Cloud Security is user-friendly. 

What needs improvement?

The tool's scalability is low. 

For how long have I used the solution?

I have been working with the product for one year. 

What do I think about the stability of the solution?

I rate CrowdStrike Falcon Cloud Security's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the solution's scalability a four out of ten. My company has 2000 users. 

How are customer service and support?

I haven't contacted support yet. 

How was the initial setup?

I rate the tool's installation a seven out of ten. You need two resources to maintain it. 

What other advice do I have?

I rate the overall solution a five out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Innam Ul Haq - PeerSpot reviewer
Cyber Security Engineer at Amazure Technologies Private Limited
Real User
Top 5
Provides good Cloud security, and stability, but the documentation has room for improvement
Pros and Cons
  • "The most valuable features of CrowdStrike Falcon Cloud Security are Cloud Security Posture Management and Cloud Workload Protection, offering more visibility and protection across our cloud environment."
  • "The CrowdStrike partner portal documentation could be improved to provide proper instructions for integrating their products."

What is our primary use case?

We use CrowdStrike Falcon Cloud Security to manage our clients' cloud environments. It provides us with a unified view of all their cloud configurations, across different cloud providers. This allows us to identify security weaknesses, improve their overall security posture, and ultimately limit potential attacks on their systems.

Our CrowdStrike Falcon Cloud Security deployments vary, with some clients utilizing hybrid models, but the majority leverage private clouds hosted on AWS and Azure.

What is most valuable?

The most valuable features of CrowdStrike Falcon Cloud Security are Cloud Security Posture Management and Cloud Workload Protection, offering more visibility and protection across our cloud environment.

What needs improvement?

CrowdStrike Falcon Cloud Security should function as a standalone solution, offering Cloud Security Posture Management, Cloud Infrastructure Entitlement Management, and Cloud Workload Protection capabilities without requiring integration with additional Assurance, Detection, and Response solutions. This would allow clients to implement Falcon Cloud Security independently within their systems, eliminating the need for integrations.

The CrowdStrike partner portal documentation could be improved to provide proper instructions for integrating their products. Currently, the documentation lacks step-by-step details, forcing users to seek assistance from OEM partners. Fortunately, the integration process itself is straightforward.

For how long have I used the solution?

I have been using CrowdStrike Falcon Cloud Security for two months.

What do I think about the stability of the solution?

In the short time I have been using CrowdStrike Falcon Cloud Security it has been stable.

What do I think about the scalability of the solution?

I would rate the scalability of CrowdStrike Falcon Cloud Security eight out of ten.

How are customer service and support?

The technical support is good. We access through our OEM partner whenever support is required.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

After finding that Palo Alto Prisma Cloud's market value seemed to be declining and customer interest in its features waned, we transitioned to CrowdStrike, because it holds a strong market presence in India.

How was the initial setup?

As a CrowdStrike partner, we're currently conducting a review of the Falcon Cloud platform. Following this internal evaluation, we plan to deploy it for one of our largest clients in India, and we're actively preparing for a successful implementation.

The initial deployment is straightforward.

What other advice do I have?

I would rate CrowdStrike Falcon Cloud Security seven out of ten.

CrowdStrike Falcon Cloud Security is deployed in multiple locations in multiple regions and offices in India. Each office has its own cloud systems that reside in its region.

I recommend CrowdStrike Falcon Cloud Security to others.

CrowdStrike Falcon Cloud Security offers a robust and secure solution, backed by a reliable support system to ensure your cloud environment is well-protected.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Product Manager at Softcell Technologies Limited
Real User
Top 5Leaderboard
It's a cloud-based solution so it's light on resource usage
Pros and Cons
  • "Falcon is a cloud-based technology, so its resource usage is light. You deploy the agents to your endpoints, but the processing is done on the cloud, so you're CPU utilization is only about 2 percent. Some others solutions use between 30 to 60 percent."
  • "Customers would benefit it CrowdStrike adopted some of SentinelOne's technologies."

What is our primary use case?

We use Falcon as a cloud-based security platform.

What is most valuable?

Falcon is a cloud-based technology, so its resource usage is light. You deploy the agents to your endpoints, but the processing is done on the cloud, so your CPU utilization is only about 2 percent. Some other solutions use between 30 to 60 percent. 

CrowdStrike has some of the best threat detection capabilities you can get. It's a market leader.

What needs improvement?

Customers would benefit if CrowdStrike adopted some of SentinelOne's technologies.

For how long have I used the solution?

I have used Falcon for two years.

What do I think about the stability of the solution?

I rate Crowdstrike 10 out of 10 for stability.

What do I think about the scalability of the solution?

CrowdStrike Falcon is 100 percent scalable. I've had no issues.

How are customer service and support?

I rate CrowdStrike support eight out of 10.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon is very expensive.

What other advice do I have?

I rate CrowdStrike Falcon Cloud Security eight out of 10. If you're looking for something more advanced than traditional antivirus, I recommend CrowdStrike. It's more adaptable and stable. Falcon is one of the best solutions on the market. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Arunachalam S. - PeerSpot reviewer
Technical Specialist at Brilyant IT Solutions
Reseller
Top 5Leaderboard
Lightweight agent and easy to use
Pros and Cons
  • "It is fully cloud-based, so we don't need to invest in third-party agents repeatedly."
  • "The only suggestion for improvement would be the pricing."

How has it helped my organization?

Sometimes clients seek security solutions, and we sell those solutions as a partner from India. I take care of POCs and demos for CrowdStrike Falcon.

What is most valuable?

Falcon is a lightweight agent that works fully with the cloud, which is a major boost for security. It is fully cloud-based, so we don't need to invest in third-party agents repeatedly. We can use one solution for the whole security of the platform or organization. Additionally, they offer various products like Falcon Enterprise, Falcon Pro, and Falcon Complete, and a warranty to the customer. They provide compensation of up to one million dollars if there is a breach while using Falcon. These features are beneficial for businesses.

What needs improvement?

The only suggestion for improvement would be the pricing. It could be a bit cheaper.

For how long have I used the solution?

I have been using this solution for around three months. They've been in the market since 2014, and they are excellent.

What do I think about the stability of the solution?

It's quite stable. I would rate it a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I would rate it a nine out of ten. My clients are medium-scale enterprise businesses.

How was the initial setup?

Initially, I thought it would be difficult because I'm new to security solutions, having previously worked in management. However, the setup process with CrowdStrike Falcon Cloud Security was easy. It's my first security solution, and everything they provided was good.

I would rate the initial setup an eight out of ten, with one being difficult and ten being easy.

What about the implementation team?

The deployment process took half a day. One person is enough to deploy the solution. It is easy to deploy. However, it does require maintenance. Trained personnel should be available for maintenance as security is critical, and every minute is important for us. Skill level should be adequate, and maintenance is a necessary task.

What's my experience with pricing, setup cost, and licensing?

It's a bit expensive when comparing it with SentinelOne. I rate it as eight out of ten, where ten is very expensive. So it could be cheaper.

Which other solutions did I evaluate?

Both Sentinel One and Falcon are recognized leaders in the global market. In India, they are both prominent players. While Sentinel One is more widely adopted among organizations in India, Falcon also has a significant presence. As a Falcon partner, we aim to highlight the product's features to persuade customers to switch rather than emphasize its cost.

What other advice do I have?

I would advise if you have legacy AVs, they can go with CrowdStrike Falcon. It's much easier to use, and your NGAV and XDR solutions are superb. The solution complexities have also been reduced, making it a good choice for an end-security environment. I recommend Falcon as a replacement for legacy AVs in the environment.

Overall, I would give it a nine out of ten because nothing is perfect. So there is always room for improvement.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer2585418 - PeerSpot reviewer
Solutions Architect - Infrastructure and Security at a healthcare company with 1,001-5,000 employees
Real User
Reliable threat hunting with advanced auto-detection and advisory capabilities
Pros and Cons
  • "The most valuable feature is the auto-detection capability for threat hunting and issuing advisories on remedies."
  • "The main area for improvement is pricing, as it is quite expensive."

What is our primary use case?

We primarily use CrowdStrike Falcon Cloud Security as an XDR (Extended Detection and Response) solution, focusing on antivirus and malware protection.

How has it helped my organization?

It has been effective in protecting against common virus alerts, operating as a reliable security measure.

What is most valuable?

The most valuable feature is the auto-detection capability for threat hunting and issuing advisories on remedies.

What needs improvement?

The main area for improvement is pricing, as it is quite expensive. We are also curious about how it will interact with other AI tools, however, we have not encountered any limitations.

For how long have I used the solution?

I use the solution lightly, not extensively.

What do I think about the stability of the solution?

It has been stable, with no observed glitches.

What do I think about the scalability of the solution?

The solution is scalable enough, as we are managing more than 4,000 endpoints.

How are customer service and support?

The customer support is very good, earning a rating of nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward as it is cloud-based and one person is sufficient for installation.

What was our ROI?

We are budget-conscious and look for cost-effective solutions that can do the job efficiently.

What's my experience with pricing, setup cost, and licensing?

Pricing is expensive. That said, if it does the job and is cost-effective, we go for it.

What other advice do I have?

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free CrowdStrike Falcon Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free CrowdStrike Falcon Cloud Security Report and get advice and tips from experienced pros sharing their opinions.