CrowdStrike Falcon Cloud Security Reviews

We took this solution just for security purposes. We do not want someone to attack us, get into our environment, and get sensitive customer data.

It is good for security. We have a Palo Alto firewall, and we implemented CrowdStrike as an add-on feature. 

Cloud security is one valuable feature. Spotlight is the other one. There is also vulnerability management and a couple of more features.

The console and the customer service are quite bad. We paid a big amount of dollars to them to implement it. We paid them for premium support. 

It gets the work done, but the main problem with the solution is that if you remediate anything, it takes 45 days for you to get any of the features displayed on the dashboard. This is the real weakness of CrowdStrike. Their customer support is also not ready to help with it. If you remediate any cloud vulnerability that they are giving you, such as removing a host from your organization, it takes around 45 days for them to remove it from their console.

It has been around a year since I onboarded it in my company and have been using it.

It is stable.

It is scalable, but it depends on the organization's structure and how vast the environment is. Our environment is not that big, so scalability is okay. It is just that you need to deploy the sensors on the hosts.

I would rate their support a five out of ten because they do not respond. We have taken premium support with them. If we raise a case with them, it takes around two to three days to get a call scheduled with them. Even the TAM that we have got from them cannot help. If you go for any service from Google, Microsoft, or Amazon AWS, their TAM is always ready to help you with your queries, but in the case of CrowdStrike, the TAM says that you need to raise a support case, and they will help you out.

Neutral

I was not there in the organization at the time, so I do not know about it.

I lead a team of 18 people. I get it deployed on all of the EC2 instances through them.

Its initial setup was straightforward. It is very easy to use. 

For the whole organization, it took two weeks because we needed the downtime as well to deploy it in the production environment. 

In terms of maintenance, it does not require any maintenance from our side. 

There was some consulting from the CrowdStrike team. They did help us to implement it.

Overall, five or six people were assigned to deploy the solution. They were infra-support engineers. It was deployed across multiple locations.

I am not the one who handled the pricing. A different team worked on it, but it is pretty expensive.

We did our research and after that, we implemented CrowdStrike. Secureworks was there. There were some different players that gave us the quotation, but in terms of the features and the price, CrowdStrike was good. 

CrowdStrike offered us Spotlight, vulnerability management, and cloud solution management. There are different blades to it. We implemented it, and now it supports our environment. It is good.

To those evaluating this solution, I would say that it depends on their needs. If they need this product, they can go ahead and take it. It is straightforward, and it gets the job done.

I would rate it a seven out of ten.

We are using CrowdStrike Falcon for endpoint protection across the organization.

I think the UI could be improved, but the technical support said CrowdStrike will improve the UI in the near future. But right now, it’s so messy.

We have been using it maybe since last year.

It's stable, and we already forgot—it just installed and forgot.

Technical support is quite good. We can just WhatsApp the technical easily.

Positive

This is our first time using CrowdStrike.

It's easy to implement the product and we are already up and running in five minutes.

The pricing is still manageable. I think it's about five or six thousand per year. No additional cost for maintenance or support; it's all included in the quotation.

I don’t know if I need to recommend it. I think the overall solution should be rated a ten out of ten.

We use CrowdStrike Falcon Cloud Security for our client's endpoint security in the manufacturing, banking, and IT industries.   

CrowdStrike Falcon Cloud Security has helped improve our security operations. When facing signatureless attacks, CrowdStrike's EDR solution, which also incorporates SOAR capabilities, can prevent attacks in real-time. The SOAR engine detects malicious activity and suspicious file or transaction behavior on the network. Based on this detection, CrowdStrike proactively prevents these attacks. Additionally, features like Spotlight, a valuable tool for vulnerability management, provide remediation actions. Spotlight identifies the specific patches or knowledge base (KB) articles needed to mitigate these types of attacks.

To experience the full value of CrowdStrike Falcon Cloud Security, we recommend deploying the Falcon Agent on at least 500 systems and monitoring their activity for 15 days to a month. This deployment will provide comprehensive visibility into whether CrowdStrike can detect suspicious activity that might be missed by other third-party antivirus solutions and firewalls.

The CrowdStrike platform boasts a wide range of features while remaining exceptionally lightweight. Compared to traditional antivirus software, its impact on system resources is minimal. In terms of specific figures, CPU utilization typically ranges from one to two percent, while memory usage falls between 12 and 15 MB. This translates to a very small footprint on our system.

CrowdStrike utilizes signatureless technology, eliminating the need for regular signature updates on endpoint systems. It provides protection based on processes and activity behavior observed on the endpoint. The platform collects raw telemetry data from the endpoint and leverages it to proactively offer prevention and EDR capabilities. This approach offers multiple benefits, including eliminating the need for manual scans and providing broader protection against both known and unknown threats.

Due to the time zone difference, we in India experience delays in accessing immediate support for L2 and production-related issues until engineers become available in their respective time zones.

The CrowdStrike dashboard currently lacks a username field. This creates a gap for customers who manage multiple systems under a single username, making it difficult to identify individual systems based on username alone. Adding a dedicated username column to the dashboard would greatly improve its functionality in this regard.

I have been using CrowdStrike Falcon Cloud Security for five years.

I would rate the stability of CrowdStrike Falcon Cloud Security ten out of ten. We have not received any complaints from our multiple customers related to stability.

I would rate the scalability of CrowdStrike Falcon Cloud Security ten out of ten.

While there may be delays due to time zones, the technical support itself is good.

Positive

In collaboration with a security partner, we work with several other OEMs, including Symantec, McAfee, and Trend Micro.

The initial deployment is straightforward.

We utilize several third-party deployment tools for our installations, including Microsoft GPO, SCCM, and solutions offered by other market OEMs. These tools allow us to deploy the CrowdStrike Falcon Agent across all endpoints. Before deployment, we confirm the absence of any existing antivirus software. If the customer is already employing legacy antivirus solutions, we typically configure Falcon prevention policies to operate in "monitor mode." This means Falcon will monitor for threats without actively interfering with the existing antivirus. We refrain from uninstalling the legacy software until it becomes necessary. Once uninstalled, the Falcon prevention mode is switched to "aggressive mode," enabling it to function as the primary antivirus on the endpoint. This approach ensures a smooth transition while safeguarding endpoint security.

I would rate CrowdStrike Falcon Cloud Security ten out of ten.

CrowdStrike Falcon Cloud Security is deployed in multiple locations and departments.

No maintenance is required.

CrowdStrike Falcon Cloud Security offers flexible integration with various third-party security products, including SIEM and proxy solutions. This capability significantly enhances our organization's overall security posture by facilitating seamless integration with existing tools via its robust API functionality.

I sell and resell CrowdStrike Falcon Cloud Security as part of my company's cybersecurity portfolio for endpoint detection platforms.

CrowdStrike Falcon Cloud Security assists in detecting malware and provides effective security solutions without the need for hardware servers, saving resources on infrastructure.

I find the easy installation process, quick detection capabilities, and the cloud-based console very useful for this solution.

CrowdStrike had a significant issue with Windows integration two months back. The pricing is very high and should be improved.

I have been working with and reselling CrowdStrike Falcon Cloud Security for five years.

CrowdStrike Falcon Cloud Security is very stable, and I would rate it at ten out of ten for stability.

CrowdStrike Falcon Cloud Security is scalable. I would rate its scalability as seven out of ten.

The technical support is very easy to reach and helpful; I would rate it as ten out of ten.

Positive

My company is an integrator, and I handle the deployment and implementation process personally.

The pricing of CrowdStrike Falcon Cloud Security is very high, and I would rate the current pricing as four out of ten.

I also work with Microsoft and ESET as part of my company's cybersecurity portfolio for endpoint detection platforms.

I recommend CrowdStrike Falcon Cloud Security because it provides excellent services for endpoint security and is very effective as a security solution.

I'd rate the solution nine out of ten.

The solution is used for endpoint management and profiling. CrowdStrike Falcon Cloud Security offers protection against security threats or attacks. 

The threat intelligence is the most vital feature of CrowdStrike Falcon Cloud Security. 

Certain endpoint management features, such as encryption and extensive file integrity monitoring, should be added to the solution. The file integrity monitoring feature should be enhanced and offered more control. The functionality of DLP also needs to be enhanced. 

I have been using CrowdStrike Falcon Cloud Security for two years. 

The solution exhibits impressive stability. I would rate the stability a nine out of ten. 

In our company, about 20 clients use CrowdStrike Falcon Cloud Security, and the total number of end-users combining all clients exceeds 1000. I would rate the scalability an eight out of ten. 

Support is provided based on the service level availed from CrowdStrike. I would rate the basic tech support a six out of ten. An advanced service contract with the vendor includes more available support members for rapid response, I would rate the advanced support from the vendor an eight out of ten. 

Neutral

I have worked with Trend Micro, Symantec and McAfee. CrowdStrike Falcon Cloud Security is a more enhanced and cost-effective solution than Trend Micro. 

The solution can be easily deployed. If numerous endpoints are involved in the deployment, automation tools like SCM can push the packages, which then start communicating with the servers. 

Our company offers security service management, therefore we manage the license renewals and facilitate the regular maintenance. One product manager from our company and a team of three professionals are needed to maintain CrowdStrike Falcon Cloud Security. 

It's an expensive product. The solution costs around $60 for a single user on a yearly basis. I would rate the pricing a four out of ten. 

The solution's threat intelligence features enhance endpoint detection and security to a great extent. The aforementioned feature quickly detects new malware based on behavior with the assistance of an AI learning model. 

The solution acts as a single agent with multiple capabilities, but some features don't perform optimally, including DLP and file integrity monitoring, which aren't extensive enough. 

The product enhances endpoint security and management of global threats. The solution's AI module learns from behavior and it's able to detect behavior inconsistencies, facilitating rapid threat detection and mitigation. 

I would definitely recommend the product to other users. CrowdStrike Falcon Cloud Security is slightly more expensive than other competitor solutions. Every customer of our company can't afford CrowdStrike Falcon Cloud Security, and there isn't always a need for its high-end features, so we recommend a different solution. I would rate the product a nine out of ten. I believe some features are still missing from the solution. 

We use Falcon as a cloud-based security platform.

Falcon is a cloud-based technology, so its resource usage is light. You deploy the agents to your endpoints, but the processing is done on the cloud, so your CPU utilization is only about 2 percent. Some other solutions use between 30 to 60 percent. 

CrowdStrike has some of the best threat detection capabilities you can get. It's a market leader.

Customers would benefit if CrowdStrike adopted some of SentinelOne's technologies.

I have used Falcon for two years.

I rate Crowdstrike 10 out of 10 for stability.

CrowdStrike Falcon is 100 percent scalable. I've had no issues.

I rate CrowdStrike support eight out of 10.

CrowdStrike Falcon is very expensive.

I rate CrowdStrike Falcon Cloud Security eight out of 10. If you're looking for something more advanced than traditional antivirus, I recommend CrowdStrike. It's more adaptable and stable. Falcon is one of the best solutions on the market. 

I am a cybersecurity analyst, responsible for conducting log and user activity analysis, managing and escalating support tickets, and overseeing performance monitoring, phishing analysis, and incident response for the company's systems. We use CrowdStrike Falcon Cloud Security as our primary security tool.

We implemented CrowdStrike Falcon Cloud Security as our EDR, to instantly mitigate any potential threats to our IT infrastructure.

Every month, CrowdStrike provides us with training on new features and how to use them effectively. This helps my team and me improve our security skills.

The immediate mitigation of potential threats and instant alerts are valuable. 

CrowdStrike Falcon Cloud Security is expensive.

I have been using CrowdStrike Falcon Cloud Security for over three years.

I have not experienced stability issues in the time I have been using CrowdStrike Falcon Cloud Security.

I would rate the scalability of CrowdStrike Falcon Cloud Security a nine out of ten.

I have contacted technical support many times and they are always quick to respond and resolve my issues.

Positive

Previously, we relied on IBM QRadar for our security needs. However, we transitioned to CrowdStrike Falcon Cloud Security to achieve greater security capabilities and cost efficiency.

We used an integrator for the implementation.

As EDR solutions represent organizations' last line of defense against intrusions, CrowdStrike Falcon Cloud Security has been a worthwhile investment.

CrowdStrike Falcon Cloud Security is pricy.

I would rate CrowdStrike Falcon Cloud Security a nine out of ten.

I recommend CrowdStrike Falcon Cloud Security as a robust and effective EDR solution. 

CrowdStrike Falcon is used primarily to enhance cloud security through a lot of automation in the platform. It provides benefits like automation, efficacy, and lower risk, allowing security analysts to focus on high-value tasks.

By deploying CrowdStrike Falcon, the organization can repurpose security analysts to focus on more high-value tasks due to the automation. It also optimizes on licensing because CrowdStrike covers a significant number of capabilities, which allows for the replacement of several vendors, thus reducing licensing and labor costs.

The most valuable features of CrowdStrike Falcon include its automation capabilities, efficacy, and lower risk. It also helps optimize on licensing since it covers a wide range of capabilities.

The SIEM needs to be more developed. Additionally, AI features could be enhanced.

I have been using the solution for only one year.

On a scale of one to ten, the stability of CrowdStrike Falcon Cloud Security is nine.

CrowdStrike Falcon is very scalable. I would rate its scalability as nine out of ten.

As far as I know, the technical support for CrowdStrike is rated as another nine out of ten.

Positive

One person from the partner side and two people from the customer side are usually involved in the installation process.

One person from our side and about one or two people from the customer's side are generally involved.

CrowdStrike Falcon is definitely affordable compared to competitors in the market. On a scale of one to ten, I would rate the pricing as eight out of ten, indicating some room for improvement.

I'd rate the solution nine out of ten.