We use Falcon as a cloud-based security platform.
Product Manager at Softcell Technologies Limited
It's a cloud-based solution so it's light on resource usage
Pros and Cons
- "Falcon is a cloud-based technology, so its resource usage is light. You deploy the agents to your endpoints, but the processing is done on the cloud, so you're CPU utilization is only about 2 percent. Some others solutions use between 30 to 60 percent."
- "Customers would benefit it CrowdStrike adopted some of SentinelOne's technologies."
What is our primary use case?
What is most valuable?
Falcon is a cloud-based technology, so its resource usage is light. You deploy the agents to your endpoints, but the processing is done on the cloud, so your CPU utilization is only about 2 percent. Some other solutions use between 30 to 60 percent.
CrowdStrike has some of the best threat detection capabilities you can get. It's a market leader.
What needs improvement?
Customers would benefit if CrowdStrike adopted some of SentinelOne's technologies.
For how long have I used the solution?
I have used Falcon for two years.
Buyer's Guide
CrowdStrike Falcon Cloud Security
January 2025
Learn what your peers think about CrowdStrike Falcon Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,071 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate Crowdstrike 10 out of 10 for stability.
What do I think about the scalability of the solution?
CrowdStrike Falcon is 100 percent scalable. I've had no issues.
How are customer service and support?
I rate CrowdStrike support eight out of 10.
What's my experience with pricing, setup cost, and licensing?
CrowdStrike Falcon is very expensive.
What other advice do I have?
I rate CrowdStrike Falcon Cloud Security eight out of 10. If you're looking for something more advanced than traditional antivirus, I recommend CrowdStrike. It's more adaptable and stable. Falcon is one of the best solutions on the market.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Last updated: Jun 5, 2024
Flag as inappropriateCTSO at Cyb3r
Offers reliable threat intelligence features with AI capabilities and excellent stability
Pros and Cons
- "The threat intelligence is the most vital feature"
- "The file integrity monitoring feature should be enhanced and offered more control"
What is our primary use case?
The solution is used for endpoint management and profiling. CrowdStrike Falcon Cloud Security offers protection against security threats or attacks.
What is most valuable?
The threat intelligence is the most vital feature of CrowdStrike Falcon Cloud Security.
What needs improvement?
Certain endpoint management features, such as encryption and extensive file integrity monitoring, should be added to the solution. The file integrity monitoring feature should be enhanced and offered more control. The functionality of DLP also needs to be enhanced.
For how long have I used the solution?
I have been using CrowdStrike Falcon Cloud Security for two years.
What do I think about the stability of the solution?
The solution exhibits impressive stability. I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
In our company, about 20 clients use CrowdStrike Falcon Cloud Security, and the total number of end-users combining all clients exceeds 1000. I would rate the scalability an eight out of ten.
How are customer service and support?
Support is provided based on the service level availed from CrowdStrike. I would rate the basic tech support a six out of ten. An advanced service contract with the vendor includes more available support members for rapid response, I would rate the advanced support from the vendor an eight out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have worked with Trend Micro, Symantec and McAfee. CrowdStrike Falcon Cloud Security is a more enhanced and cost-effective solution than Trend Micro.
How was the initial setup?
The solution can be easily deployed. If numerous endpoints are involved in the deployment, automation tools like SCM can push the packages, which then start communicating with the servers.
Our company offers security service management, therefore we manage the license renewals and facilitate the regular maintenance. One product manager from our company and a team of three professionals are needed to maintain CrowdStrike Falcon Cloud Security.
What's my experience with pricing, setup cost, and licensing?
It's an expensive product. The solution costs around $60 for a single user on a yearly basis. I would rate the pricing a four out of ten.
What other advice do I have?
The solution's threat intelligence features enhance endpoint detection and security to a great extent. The aforementioned feature quickly detects new malware based on behavior with the assistance of an AI learning model.
The solution acts as a single agent with multiple capabilities, but some features don't perform optimally, including DLP and file integrity monitoring, which aren't extensive enough.
The product enhances endpoint security and management of global threats. The solution's AI module learns from behavior and it's able to detect behavior inconsistencies, facilitating rapid threat detection and mitigation.
I would definitely recommend the product to other users. CrowdStrike Falcon Cloud Security is slightly more expensive than other competitor solutions. Every customer of our company can't afford CrowdStrike Falcon Cloud Security, and there isn't always a need for its high-end features, so we recommend a different solution. I would rate the product a nine out of ten. I believe some features are still missing from the solution.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Jun 24, 2024
Flag as inappropriateBuyer's Guide
CrowdStrike Falcon Cloud Security
January 2025
Learn what your peers think about CrowdStrike Falcon Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,071 professionals have used our research since 2012.
Enhances cloud security with advanced automation and improved resource allocation
Pros and Cons
- "The most valuable features of CrowdStrike Falcon include its automation capabilities, efficacy, and lower risk."
- "The SIEM needs to be more developed."
What is our primary use case?
CrowdStrike Falcon is used primarily to enhance cloud security through a lot of automation in the platform. It provides benefits like automation, efficacy, and lower risk, allowing security analysts to focus on high-value tasks.
How has it helped my organization?
By deploying CrowdStrike Falcon, the organization can repurpose security analysts to focus on more high-value tasks due to the automation. It also optimizes on licensing because CrowdStrike covers a significant number of capabilities, which allows for the replacement of several vendors, thus reducing licensing and labor costs.
What is most valuable?
The most valuable features of CrowdStrike Falcon include its automation capabilities, efficacy, and lower risk. It also helps optimize on licensing since it covers a wide range of capabilities.
What needs improvement?
The SIEM needs to be more developed. Additionally, AI features could be enhanced.
For how long have I used the solution?
I have been using the solution for only one year.
What do I think about the stability of the solution?
On a scale of one to ten, the stability of CrowdStrike Falcon Cloud Security is nine.
What do I think about the scalability of the solution?
CrowdStrike Falcon is very scalable. I would rate its scalability as nine out of ten.
How are customer service and support?
As far as I know, the technical support for CrowdStrike is rated as another nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
One person from the partner side and two people from the customer side are usually involved in the installation process.
What about the implementation team?
One person from our side and about one or two people from the customer's side are generally involved.
What's my experience with pricing, setup cost, and licensing?
CrowdStrike Falcon is definitely affordable compared to competitors in the market. On a scale of one to ten, I would rate the pricing as eight out of ten, indicating some room for improvement.
What other advice do I have?
I'd rate the solution nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Oct 8, 2024
Flag as inappropriateConsultant cybersécurité et gouvernance at Groupe AGPM
An user-friendly solution but scalability is low
Pros and Cons
- "CrowdStrike Falcon Cloud Security is user-friendly."
- "The tool's scalability is low."
What is most valuable?
CrowdStrike Falcon Cloud Security is user-friendly.
What needs improvement?
The tool's scalability is low.
For how long have I used the solution?
I have been working with the product for one year.
What do I think about the stability of the solution?
I rate CrowdStrike Falcon Cloud Security's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a four out of ten. My company has 2000 users.
How are customer service and support?
I haven't contacted support yet.
How was the initial setup?
I rate the tool's installation a seven out of ten. You need two resources to maintain it.
What other advice do I have?
I rate the overall solution a five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 22, 2024
Flag as inappropriateCybersecurity Analyst at a security firm with 11-50 employees
Highly scalable, stable, and offers excellent technical support
Pros and Cons
- "The most valuable feature of Falcon Cloud Security is its comprehensive threat-hunting ability."
- "One area for improvement in Falcon Cloud Security is the support portal."
What is our primary use case?
I use Falcon Cloud Security as our primary EDR solution, integrated with Splunk for alert management. While Falcon effectively mitigates many threats automatically, we leverage it for targeted threat hunting when we observe unusual patterns or a high occurrence of specific tactics. This allows us to ensure we are not being targeted and provides insights into potential threats to our environment.
How has it helped my organization?
Falcon Cloud Security has significantly improved our organization by providing detailed and clear insights into potential threats. Its precise visibility allows us to see everything entering and leaving our environment, enabling us to effectively mitigate attacks and respond to potential security incidents.
What is most valuable?
The most valuable feature of Falcon Cloud Security is its comprehensive threat-hunting ability. It ensures we stay ahead of potential threats by providing detailed insights and allowing us to investigate and address security concerns proactively.
What needs improvement?
One area for improvement in Falcon Cloud Security is the support portal. While the documentation is comprehensive, I would like easier access to in-depth training and resources within the tool. Simplifying the portal for better navigation and learning would be beneficial.
For how long have I used the solution?
I have been working with Falcon Cloud Security for a year.
What do I think about the stability of the solution?
The stability of the solution is a solid ten out of ten.
What do I think about the scalability of the solution?
The scalability of the solution is excellent. I would rate it as a ten out of ten.
How are customer service and support?
CrowdStrike's technical support is excellent. The team is highly knowledgeable and provides comprehensive assistance.
Which solution did I use previously and why did I switch?
Before using CrowdStrike Falcon Cloud Security, I have used SentinelOne. They have different philosophies – SentinelOne is more automatic and easier to use, like a Mac, while Falcon is more technical, allowing for deeper customization and insights, akin to a PC. Falcon's comprehensive and technical approach aligns well with our SOC's needs.
How was the initial setup?
Deployment is generally straightforward, but like many tools, it takes time to fine-tune and achieve optimal configuration.
What's my experience with pricing, setup cost, and licensing?
While I have heard that Falcon Cloud Security can be expensive, I believe the investment is justified for the peace of mind it provides.
What other advice do I have?
My advice for someone considering CrowdStrike Falcon Cloud Security is to do your homework and ask plenty of questions to fully understand the depth and capabilities of the tool. Overall, I would rate the solution as a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cyber Security Engineer at Amazure Technologies Private Limited
Provides good Cloud security, and stability, but the documentation has room for improvement
Pros and Cons
- "The most valuable features of CrowdStrike Falcon Cloud Security are Cloud Security Posture Management and Cloud Workload Protection, offering more visibility and protection across our cloud environment."
- "The CrowdStrike partner portal documentation could be improved to provide proper instructions for integrating their products."
What is our primary use case?
We use CrowdStrike Falcon Cloud Security to manage our clients' cloud environments. It provides us with a unified view of all their cloud configurations, across different cloud providers. This allows us to identify security weaknesses, improve their overall security posture, and ultimately limit potential attacks on their systems.
Our CrowdStrike Falcon Cloud Security deployments vary, with some clients utilizing hybrid models, but the majority leverage private clouds hosted on AWS and Azure.
What is most valuable?
The most valuable features of CrowdStrike Falcon Cloud Security are Cloud Security Posture Management and Cloud Workload Protection, offering more visibility and protection across our cloud environment.
What needs improvement?
CrowdStrike Falcon Cloud Security should function as a standalone solution, offering Cloud Security Posture Management, Cloud Infrastructure Entitlement Management, and Cloud Workload Protection capabilities without requiring integration with additional Assurance, Detection, and Response solutions. This would allow clients to implement Falcon Cloud Security independently within their systems, eliminating the need for integrations.
The CrowdStrike partner portal documentation could be improved to provide proper instructions for integrating their products. Currently, the documentation lacks step-by-step details, forcing users to seek assistance from OEM partners. Fortunately, the integration process itself is straightforward.
For how long have I used the solution?
I have been using CrowdStrike Falcon Cloud Security for two months.
What do I think about the stability of the solution?
In the short time I have been using CrowdStrike Falcon Cloud Security it has been stable.
What do I think about the scalability of the solution?
I would rate the scalability of CrowdStrike Falcon Cloud Security eight out of ten.
How are customer service and support?
The technical support is good. We access through our OEM partner whenever support is required.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
After finding that Palo Alto Prisma Cloud's market value seemed to be declining and customer interest in its features waned, we transitioned to CrowdStrike, because it holds a strong market presence in India.
How was the initial setup?
As a CrowdStrike partner, we're currently conducting a review of the Falcon Cloud platform. Following this internal evaluation, we plan to deploy it for one of our largest clients in India, and we're actively preparing for a successful implementation.
The initial deployment is straightforward.
What other advice do I have?
I would rate CrowdStrike Falcon Cloud Security seven out of ten.
CrowdStrike Falcon Cloud Security is deployed in multiple locations in multiple regions and offices in India. Each office has its own cloud systems that reside in its region.
I recommend CrowdStrike Falcon Cloud Security to others.
CrowdStrike Falcon Cloud Security offers a robust and secure solution, backed by a reliable support system to ensure your cloud environment is well-protected.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Jun 4, 2024
Flag as inappropriateSolutions Architect - Infrastructure and Security at a healthcare company with 1,001-5,000 employees
Reliable threat hunting with advanced auto-detection and advisory capabilities
Pros and Cons
- "The most valuable feature is the auto-detection capability for threat hunting and issuing advisories on remedies."
- "The main area for improvement is pricing, as it is quite expensive."
What is our primary use case?
We primarily use CrowdStrike Falcon Cloud Security as an XDR (Extended Detection and Response) solution, focusing on antivirus and malware protection.
How has it helped my organization?
It has been effective in protecting against common virus alerts, operating as a reliable security measure.
What is most valuable?
The most valuable feature is the auto-detection capability for threat hunting and issuing advisories on remedies.
What needs improvement?
The main area for improvement is pricing, as it is quite expensive. We are also curious about how it will interact with other AI tools, however, we have not encountered any limitations.
For how long have I used the solution?
I use the solution lightly, not extensively.
What do I think about the stability of the solution?
It has been stable, with no observed glitches.
What do I think about the scalability of the solution?
The solution is scalable enough, as we are managing more than 4,000 endpoints.
How are customer service and support?
The customer support is very good, earning a rating of nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward as it is cloud-based and one person is sufficient for installation.
What was our ROI?
We are budget-conscious and look for cost-effective solutions that can do the job efficiently.
What's my experience with pricing, setup cost, and licensing?
Pricing is expensive. That said, if it does the job and is cost-effective, we go for it.
What other advice do I have?
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 22, 2024
Flag as inappropriateTechnical Specialist at Brilyant IT Solutions
Lightweight agent and easy to use
Pros and Cons
- "It is fully cloud-based, so we don't need to invest in third-party agents repeatedly."
- "The only suggestion for improvement would be the pricing."
How has it helped my organization?
Sometimes clients seek security solutions, and we sell those solutions as a partner from India. I take care of POCs and demos for CrowdStrike Falcon.
What is most valuable?
Falcon is a lightweight agent that works fully with the cloud, which is a major boost for security. It is fully cloud-based, so we don't need to invest in third-party agents repeatedly. We can use one solution for the whole security of the platform or organization. Additionally, they offer various products like Falcon Enterprise, Falcon Pro, and Falcon Complete, and a warranty to the customer. They provide compensation of up to one million dollars if there is a breach while using Falcon. These features are beneficial for businesses.
What needs improvement?
The only suggestion for improvement would be the pricing. It could be a bit cheaper.
For how long have I used the solution?
I have been using this solution for around three months. They've been in the market since 2014, and they are excellent.
What do I think about the stability of the solution?
It's quite stable. I would rate it a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. I would rate it a nine out of ten. My clients are medium-scale enterprise businesses.
How was the initial setup?
Initially, I thought it would be difficult because I'm new to security solutions, having previously worked in management. However, the setup process with CrowdStrike Falcon Cloud Security was easy. It's my first security solution, and everything they provided was good.
I would rate the initial setup an eight out of ten, with one being difficult and ten being easy.
What about the implementation team?
The deployment process took half a day. One person is enough to deploy the solution. It is easy to deploy. However, it does require maintenance. Trained personnel should be available for maintenance as security is critical, and every minute is important for us. Skill level should be adequate, and maintenance is a necessary task.
What's my experience with pricing, setup cost, and licensing?
It's a bit expensive when comparing it with SentinelOne. I rate it as eight out of ten, where ten is very expensive. So it could be cheaper.
Which other solutions did I evaluate?
Both Sentinel One and Falcon are recognized leaders in the global market. In India, they are both prominent players. While Sentinel One is more widely adopted among organizations in India, Falcon also has a significant presence. As a Falcon partner, we aim to highlight the product's features to persuade customers to switch rather than emphasize its cost.
What other advice do I have?
I would advise if you have legacy AVs, they can go with CrowdStrike Falcon. It's much easier to use, and your NGAV and XDR solutions are superb. The solution complexities have also been reduced, making it a good choice for an end-security environment. I recommend Falcon as a replacement for legacy AVs in the environment.
Overall, I would give it a nine out of ten because nothing is perfect. So there is always room for improvement.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Download our free CrowdStrike Falcon Cloud Security Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
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