CrowdStrike Falcon Cloud Security Reviews

We took this solution just for security purposes. We do not want someone to attack us, get into our environment, and get sensitive customer data.

It is good for security. We have a Palo Alto firewall, and we implemented CrowdStrike as an add-on feature. 

Cloud security is one valuable feature. Spotlight is the other one. There is also vulnerability management and a couple of more features.

The console and the customer service are quite bad. We paid a big amount of dollars to them to implement it. We paid them for premium support. 

It gets the work done, but the main problem with the solution is that if you remediate anything, it takes 45 days for you to get any of the features displayed on the dashboard. This is the real weakness of CrowdStrike. Their customer support is also not ready to help with it. If you remediate any cloud vulnerability that they are giving you, such as removing a host from your organization, it takes around 45 days for them to remove it from their console.

It has been around a year since I onboarded it in my company and have been using it.

It is stable.

It is scalable, but it depends on the organization's structure and how vast the environment is. Our environment is not that big, so scalability is okay. It is just that you need to deploy the sensors on the hosts.

I would rate their support a five out of ten because they do not respond. We have taken premium support with them. If we raise a case with them, it takes around two to three days to get a call scheduled with them. Even the TAM that we have got from them cannot help. If you go for any service from Google, Microsoft, or Amazon AWS, their TAM is always ready to help you with your queries, but in the case of CrowdStrike, the TAM says that you need to raise a support case, and they will help you out.

Neutral

I was not there in the organization at the time, so I do not know about it.

I lead a team of 18 people. I get it deployed on all of the EC2 instances through them.

Its initial setup was straightforward. It is very easy to use. 

For the whole organization, it took two weeks because we needed the downtime as well to deploy it in the production environment. 

In terms of maintenance, it does not require any maintenance from our side. 

There was some consulting from the CrowdStrike team. They did help us to implement it.

Overall, five or six people were assigned to deploy the solution. They were infra-support engineers. It was deployed across multiple locations.

I am not the one who handled the pricing. A different team worked on it, but it is pretty expensive.

We did our research and after that, we implemented CrowdStrike. Secureworks was there. There were some different players that gave us the quotation, but in terms of the features and the price, CrowdStrike was good. 

CrowdStrike offered us Spotlight, vulnerability management, and cloud solution management. There are different blades to it. We implemented it, and now it supports our environment. It is good.

To those evaluating this solution, I would say that it depends on their needs. If they need this product, they can go ahead and take it. It is straightforward, and it gets the job done.

I would rate it a seven out of ten.

CrowdStrike Falcon is used primarily to enhance cloud security through a lot of automation in the platform. It provides benefits like automation, efficacy, and lower risk, allowing security analysts to focus on high-value tasks.

By deploying CrowdStrike Falcon, the organization can repurpose security analysts to focus on more high-value tasks due to the automation. It also optimizes on licensing because CrowdStrike covers a significant number of capabilities, which allows for the replacement of several vendors, thus reducing licensing and labor costs.

The most valuable features of CrowdStrike Falcon include its automation capabilities, efficacy, and lower risk. It also helps optimize on licensing since it covers a wide range of capabilities.

The SIEM needs to be more developed. Additionally, AI features could be enhanced.

I have been using the solution for only one year.

On a scale of one to ten, the stability of CrowdStrike Falcon Cloud Security is nine.

CrowdStrike Falcon is very scalable. I would rate its scalability as nine out of ten.

As far as I know, the technical support for CrowdStrike is rated as another nine out of ten.

Positive

One person from the partner side and two people from the customer side are usually involved in the installation process.

One person from our side and about one or two people from the customer's side are generally involved.

CrowdStrike Falcon is definitely affordable compared to competitors in the market. On a scale of one to ten, I would rate the pricing as eight out of ten, indicating some room for improvement.

I'd rate the solution nine out of ten.

CrowdStrike Falcon Cloud Security is user-friendly. 

The tool's scalability is low. 

I have been working with the product for one year. 

I rate CrowdStrike Falcon Cloud Security's stability a nine out of ten. 

I rate the solution's scalability a four out of ten. My company has 2000 users. 

I haven't contacted support yet. 

I rate the tool's installation a seven out of ten. You need two resources to maintain it. 

I rate the overall solution a five out of ten. 

I am a cybersecurity analyst, responsible for conducting log and user activity analysis, managing and escalating support tickets, and overseeing performance monitoring, phishing analysis, and incident response for the company's systems. We use CrowdStrike Falcon Cloud Security as our primary security tool.

We implemented CrowdStrike Falcon Cloud Security as our EDR, to instantly mitigate any potential threats to our IT infrastructure.

Every month, CrowdStrike provides us with training on new features and how to use them effectively. This helps my team and me improve our security skills.

The immediate mitigation of potential threats and instant alerts are valuable. 

CrowdStrike Falcon Cloud Security is expensive.

I have been using CrowdStrike Falcon Cloud Security for over three years.

I have not experienced stability issues in the time I have been using CrowdStrike Falcon Cloud Security.

I would rate the scalability of CrowdStrike Falcon Cloud Security a nine out of ten.

I have contacted technical support many times and they are always quick to respond and resolve my issues.

Positive

Previously, we relied on IBM QRadar for our security needs. However, we transitioned to CrowdStrike Falcon Cloud Security to achieve greater security capabilities and cost efficiency.

We used an integrator for the implementation.

As EDR solutions represent organizations' last line of defense against intrusions, CrowdStrike Falcon Cloud Security has been a worthwhile investment.

CrowdStrike Falcon Cloud Security is pricy.

I would rate CrowdStrike Falcon Cloud Security a nine out of ten.

I recommend CrowdStrike Falcon Cloud Security as a robust and effective EDR solution. 

I use Falcon Cloud Security as our primary EDR solution, integrated with Splunk for alert management. While Falcon effectively mitigates many threats automatically, we leverage it for targeted threat hunting when we observe unusual patterns or a high occurrence of specific tactics. This allows us to ensure we are not being targeted and provides insights into potential threats to our environment.

Falcon Cloud Security has significantly improved our organization by providing detailed and clear insights into potential threats. Its precise visibility allows us to see everything entering and leaving our environment, enabling us to effectively mitigate attacks and respond to potential security incidents.

The most valuable feature of Falcon Cloud Security is its comprehensive threat-hunting ability. It ensures we stay ahead of potential threats by providing detailed insights and allowing us to investigate and address security concerns proactively.

One area for improvement in Falcon Cloud Security is the support portal. While the documentation is comprehensive, I would like easier access to in-depth training and resources within the tool. Simplifying the portal for better navigation and learning would be beneficial.

I have been working with Falcon Cloud Security for a year.

The stability of the solution is a solid ten out of ten.

The scalability of the solution is excellent. I would rate it as a ten out of ten.

CrowdStrike's technical support is excellent. The team is highly knowledgeable and provides comprehensive assistance.

Before using CrowdStrike Falcon Cloud Security, I have used SentinelOne. They have different philosophies – SentinelOne is more automatic and easier to use, like a Mac, while Falcon is more technical, allowing for deeper customization and insights, akin to a PC. Falcon's comprehensive and technical approach aligns well with our SOC's needs.

Deployment is generally straightforward, but like many tools, it takes time to fine-tune and achieve optimal configuration.

While I have heard that Falcon Cloud Security can be expensive, I believe the investment is justified for the peace of mind it provides.

My advice for someone considering CrowdStrike Falcon Cloud Security is to do your homework and ask plenty of questions to fully understand the depth and capabilities of the tool. Overall, I would rate the solution as a nine out of ten.

We use CrowdStrike Falcon Cloud Security to manage our clients' cloud environments. It provides us with a unified view of all their cloud configurations, across different cloud providers. This allows us to identify security weaknesses, improve their overall security posture, and ultimately limit potential attacks on their systems.

Our CrowdStrike Falcon Cloud Security deployments vary, with some clients utilizing hybrid models, but the majority leverage private clouds hosted on AWS and Azure.

The most valuable features of CrowdStrike Falcon Cloud Security are Cloud Security Posture Management and Cloud Workload Protection, offering more visibility and protection across our cloud environment.

CrowdStrike Falcon Cloud Security should function as a standalone solution, offering Cloud Security Posture Management, Cloud Infrastructure Entitlement Management, and Cloud Workload Protection capabilities without requiring integration with additional Assurance, Detection, and Response solutions. This would allow clients to implement Falcon Cloud Security independently within their systems, eliminating the need for integrations.

The CrowdStrike partner portal documentation could be improved to provide proper instructions for integrating their products. Currently, the documentation lacks step-by-step details, forcing users to seek assistance from OEM partners. Fortunately, the integration process itself is straightforward.

I have been using CrowdStrike Falcon Cloud Security for two months.

In the short time I have been using CrowdStrike Falcon Cloud Security it has been stable.

I would rate the scalability of CrowdStrike Falcon Cloud Security eight out of ten.

The technical support is good. We access through our OEM partner whenever support is required.

Positive

After finding that Palo Alto Prisma Cloud's market value seemed to be declining and customer interest in its features waned, we transitioned to CrowdStrike, because it holds a strong market presence in India.

As a CrowdStrike partner, we're currently conducting a review of the Falcon Cloud platform. Following this internal evaluation, we plan to deploy it for one of our largest clients in India, and we're actively preparing for a successful implementation.

The initial deployment is straightforward.

I would rate CrowdStrike Falcon Cloud Security seven out of ten.

CrowdStrike Falcon Cloud Security is deployed in multiple locations in multiple regions and offices in India. Each office has its own cloud systems that reside in its region.

I recommend CrowdStrike Falcon Cloud Security to others.

CrowdStrike Falcon Cloud Security offers a robust and secure solution, backed by a reliable support system to ensure your cloud environment is well-protected.

We primarily use CrowdStrike Falcon Cloud Security as an XDR (Extended Detection and Response) solution, focusing on antivirus and malware protection.

It has been effective in protecting against common virus alerts, operating as a reliable security measure.

The most valuable feature is the auto-detection capability for threat hunting and issuing advisories on remedies.

The main area for improvement is pricing, as it is quite expensive. We are also curious about how it will interact with other AI tools, however, we have not encountered any limitations.

I use the solution lightly, not extensively.

It has been stable, with no observed glitches.

The solution is scalable enough, as we are managing more than 4,000 endpoints.

The customer support is very good, earning a rating of nine out of ten.

Positive

The initial setup is straightforward as it is cloud-based and one person is sufficient for installation.

We are budget-conscious and look for cost-effective solutions that can do the job efficiently.

Pricing is expensive. That said, if it does the job and is cost-effective, we go for it.

I'd rate the solution eight out of ten.

Sometimes clients seek security solutions, and we sell those solutions as a partner from India. I take care of POCs and demos for CrowdStrike Falcon.

Falcon is a lightweight agent that works fully with the cloud, which is a major boost for security. It is fully cloud-based, so we don't need to invest in third-party agents repeatedly. We can use one solution for the whole security of the platform or organization. Additionally, they offer various products like Falcon Enterprise, Falcon Pro, and Falcon Complete, and a warranty to the customer. They provide compensation of up to one million dollars if there is a breach while using Falcon. These features are beneficial for businesses.

The only suggestion for improvement would be the pricing. It could be a bit cheaper.

I have been using this solution for around three months. They've been in the market since 2014, and they are excellent.

It's quite stable. I would rate it a nine out of ten.

It is a scalable solution. I would rate it a nine out of ten. My clients are medium-scale enterprise businesses.

Initially, I thought it would be difficult because I'm new to security solutions, having previously worked in management. However, the setup process with CrowdStrike Falcon Cloud Security was easy. It's my first security solution, and everything they provided was good.

I would rate the initial setup an eight out of ten, with one being difficult and ten being easy.

The deployment process took half a day. One person is enough to deploy the solution. It is easy to deploy. However, it does require maintenance. Trained personnel should be available for maintenance as security is critical, and every minute is important for us. Skill level should be adequate, and maintenance is a necessary task.

It's a bit expensive when comparing it with SentinelOne. I rate it as eight out of ten, where ten is very expensive. So it could be cheaper.

Both Sentinel One and Falcon are recognized leaders in the global market. In India, they are both prominent players. While Sentinel One is more widely adopted among organizations in India, Falcon also has a significant presence. As a Falcon partner, we aim to highlight the product's features to persuade customers to switch rather than emphasize its cost.

I would advise if you have legacy AVs, they can go with CrowdStrike Falcon. It's much easier to use, and your NGAV and XDR solutions are superb. The solution complexities have also been reduced, making it a good choice for an end-security environment. I recommend Falcon as a replacement for legacy AVs in the environment.

Overall, I would give it a nine out of ten because nothing is perfect. So there is always room for improvement.