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Juherry Erda - PeerSpot reviewer
Senior Engineer at a manufacturing company with 1,001-5,000 employees
Real User
Top 10
Nov 26, 2024
Reliable protection with future user interface improvements
Pros and Cons
  • "I think the overall solution should be rated a ten out of ten."
  • "I think the UI could be improved, but the technical support said CrowdStrike will improve the UI in the near future. But right now, it’s so messy."

What is our primary use case?

We are using CrowdStrike Falcon for endpoint protection across the organization.

What needs improvement?

I think the UI could be improved, but the technical support said CrowdStrike will improve the UI in the near future. But right now, it’s so messy.

For how long have I used the solution?

We have been using it maybe since last year.

What do I think about the stability of the solution?

It's stable, and we already forgot—it just installed and forgot.

Buyer's Guide
CrowdStrike Falcon Cloud Security
January 2026
Learn what your peers think about CrowdStrike Falcon Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,315 professionals have used our research since 2012.

How are customer service and support?

Technical support is quite good. We can just WhatsApp the technical easily.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is our first time using CrowdStrike.

How was the initial setup?

It's easy to implement the product and we are already up and running in five minutes.

What's my experience with pricing, setup cost, and licensing?

The pricing is still manageable. I think it's about five or six thousand per year. No additional cost for maintenance or support; it's all included in the quotation.

What other advice do I have?

I don’t know if I need to recommend it. I think the overall solution should be rated a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ravikant Kaware - PeerSpot reviewer
Lead Engineer at a tech services company with 10,001+ employees
Real User
Top 5
Feb 5, 2024
Boasts a wide range of features while remaining exceptionally lightweight and improves our security posture
Pros and Cons
  • "CrowdStrike utilizes signatureless technology, eliminating the need for regular signature updates on endpoint systems."
  • "The CrowdStrike dashboard currently lacks a username field."

What is our primary use case?

We use CrowdStrike Falcon Cloud Security for our client's endpoint security in the manufacturing, banking, and IT industries.   

How has it helped my organization?

CrowdStrike Falcon Cloud Security has helped improve our security operations. When facing signatureless attacks, CrowdStrike's EDR solution, which also incorporates SOAR capabilities, can prevent attacks in real-time. The SOAR engine detects malicious activity and suspicious file or transaction behavior on the network. Based on this detection, CrowdStrike proactively prevents these attacks. Additionally, features like Spotlight, a valuable tool for vulnerability management, provide remediation actions. Spotlight identifies the specific patches or knowledge base (KB) articles needed to mitigate these types of attacks.

To experience the full value of CrowdStrike Falcon Cloud Security, we recommend deploying the Falcon Agent on at least 500 systems and monitoring their activity for 15 days to a month. This deployment will provide comprehensive visibility into whether CrowdStrike can detect suspicious activity that might be missed by other third-party antivirus solutions and firewalls.

What is most valuable?

The CrowdStrike platform boasts a wide range of features while remaining exceptionally lightweight. Compared to traditional antivirus software, its impact on system resources is minimal. In terms of specific figures, CPU utilization typically ranges from one to two percent, while memory usage falls between 12 and 15 MB. This translates to a very small footprint on our system.

CrowdStrike utilizes signatureless technology, eliminating the need for regular signature updates on endpoint systems. It provides protection based on processes and activity behavior observed on the endpoint. The platform collects raw telemetry data from the endpoint and leverages it to proactively offer prevention and EDR capabilities. This approach offers multiple benefits, including eliminating the need for manual scans and providing broader protection against both known and unknown threats.

What needs improvement?

Due to the time zone difference, we in India experience delays in accessing immediate support for L2 and production-related issues until engineers become available in their respective time zones.

The CrowdStrike dashboard currently lacks a username field. This creates a gap for customers who manage multiple systems under a single username, making it difficult to identify individual systems based on username alone. Adding a dedicated username column to the dashboard would greatly improve its functionality in this regard.

For how long have I used the solution?

I have been using CrowdStrike Falcon Cloud Security for five years.

What do I think about the stability of the solution?

I would rate the stability of CrowdStrike Falcon Cloud Security ten out of ten. We have not received any complaints from our multiple customers related to stability.

What do I think about the scalability of the solution?

I would rate the scalability of CrowdStrike Falcon Cloud Security ten out of ten.

How are customer service and support?

While there may be delays due to time zones, the technical support itself is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In collaboration with a security partner, we work with several other OEMs, including Symantec, McAfee, and Trend Micro.

How was the initial setup?

The initial deployment is straightforward.

We utilize several third-party deployment tools for our installations, including Microsoft GPO, SCCM, and solutions offered by other market OEMs. These tools allow us to deploy the CrowdStrike Falcon Agent across all endpoints. Before deployment, we confirm the absence of any existing antivirus software. If the customer is already employing legacy antivirus solutions, we typically configure Falcon prevention policies to operate in "monitor mode." This means Falcon will monitor for threats without actively interfering with the existing antivirus. We refrain from uninstalling the legacy software until it becomes necessary. Once uninstalled, the Falcon prevention mode is switched to "aggressive mode," enabling it to function as the primary antivirus on the endpoint. This approach ensures a smooth transition while safeguarding endpoint security.

What other advice do I have?

I would rate CrowdStrike Falcon Cloud Security ten out of ten.

CrowdStrike Falcon Cloud Security is deployed in multiple locations and departments.

No maintenance is required.

CrowdStrike Falcon Cloud Security offers flexible integration with various third-party security products, including SIEM and proxy solutions. This capability significantly enhances our organization's overall security posture by facilitating seamless integration with existing tools via its robust API functionality.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
CrowdStrike Falcon Cloud Security
January 2026
Learn what your peers think about CrowdStrike Falcon Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,315 professionals have used our research since 2012.
Oleg Cherevko - PeerSpot reviewer
Information security & IT technology Engineer at a computer software company with 51-200 employees
Real User
Top 10
Oct 28, 2024
Streamlined malware detection with hassle-free cloud integration and responsive support
Pros and Cons
  • "I find the easy installation process, quick detection capabilities, and the cloud-based console very useful for this solution."
  • "The pricing is very high and should be improved."

What is our primary use case?

I sell and resell CrowdStrike Falcon Cloud Security as part of my company's cybersecurity portfolio for endpoint detection platforms.

How has it helped my organization?

CrowdStrike Falcon Cloud Security assists in detecting malware and provides effective security solutions without the need for hardware servers, saving resources on infrastructure.

What is most valuable?

I find the easy installation process, quick detection capabilities, and the cloud-based console very useful for this solution.

What needs improvement?

CrowdStrike had a significant issue with Windows integration two months back. The pricing is very high and should be improved.

For how long have I used the solution?

I have been working with and reselling CrowdStrike Falcon Cloud Security for five years.

What do I think about the stability of the solution?

CrowdStrike Falcon Cloud Security is very stable, and I would rate it at ten out of ten for stability.

What do I think about the scalability of the solution?

CrowdStrike Falcon Cloud Security is scalable. I would rate its scalability as seven out of ten.

How are customer service and support?

The technical support is very easy to reach and helpful; I would rate it as ten out of ten.

How would you rate customer service and support?

Positive

What about the implementation team?

My company is an integrator, and I handle the deployment and implementation process personally.

What's my experience with pricing, setup cost, and licensing?

The pricing of CrowdStrike Falcon Cloud Security is very high, and I would rate the current pricing as four out of ten.

Which other solutions did I evaluate?

I also work with Microsoft and ESET as part of my company's cybersecurity portfolio for endpoint detection platforms.

What other advice do I have?

I recommend CrowdStrike Falcon Cloud Security because it provides excellent services for endpoint security and is very effective as a security solution.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Mahmoud_Yassin - PeerSpot reviewer
CTSO at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Jun 24, 2024
Offers reliable threat intelligence features with AI capabilities and excellent stability
Pros and Cons
  • "The threat intelligence is the most vital feature"
  • "The file integrity monitoring feature should be enhanced and offered more control"

What is our primary use case?

The solution is used for endpoint management and profiling. CrowdStrike Falcon Cloud Security offers protection against security threats or attacks. 

What is most valuable?

The threat intelligence is the most vital feature of CrowdStrike Falcon Cloud Security. 

What needs improvement?

Certain endpoint management features, such as encryption and extensive file integrity monitoring, should be added to the solution. The file integrity monitoring feature should be enhanced and offered more control. The functionality of DLP also needs to be enhanced. 

For how long have I used the solution?

I have been using CrowdStrike Falcon Cloud Security for two years. 

What do I think about the stability of the solution?

The solution exhibits impressive stability. I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

In our company, about 20 clients use CrowdStrike Falcon Cloud Security, and the total number of end-users combining all clients exceeds 1000. I would rate the scalability an eight out of ten. 

How are customer service and support?

Support is provided based on the service level availed from CrowdStrike. I would rate the basic tech support a six out of ten. An advanced service contract with the vendor includes more available support members for rapid response, I would rate the advanced support from the vendor an eight out of ten. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have worked with Trend Micro, Symantec and McAfee. CrowdStrike Falcon Cloud Security is a more enhanced and cost-effective solution than Trend Micro. 

How was the initial setup?

The solution can be easily deployed. If numerous endpoints are involved in the deployment, automation tools like SCM can push the packages, which then start communicating with the servers. 

Our company offers security service management, therefore we manage the license renewals and facilitate the regular maintenance. One product manager from our company and a team of three professionals are needed to maintain CrowdStrike Falcon Cloud Security. 

What's my experience with pricing, setup cost, and licensing?

It's an expensive product. The solution costs around $60 for a single user on a yearly basis. I would rate the pricing a four out of ten. 

What other advice do I have?

The solution's threat intelligence features enhance endpoint detection and security to a great extent. The aforementioned feature quickly detects new malware based on behavior with the assistance of an AI learning model. 

The solution acts as a single agent with multiple capabilities, but some features don't perform optimally, including DLP and file integrity monitoring, which aren't extensive enough. 

The product enhances endpoint security and management of global threats. The solution's AI module learns from behavior and it's able to detect behavior inconsistencies, facilitating rapid threat detection and mitigation. 

I would definitely recommend the product to other users. CrowdStrike Falcon Cloud Security is slightly more expensive than other competitor solutions. Every customer of our company can't afford CrowdStrike Falcon Cloud Security, and there isn't always a need for its high-end features, so we recommend a different solution. I would rate the product a nine out of ten. I believe some features are still missing from the solution. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Large account Manager at a media company with 501-1,000 employees
Real User
Top 5Leaderboard
Jun 5, 2024
It's a cloud-based solution so it's light on resource usage
Pros and Cons
  • "Falcon is a cloud-based technology, so its resource usage is light. You deploy the agents to your endpoints, but the processing is done on the cloud, so you're CPU utilization is only about 2 percent. Some others solutions use between 30 to 60 percent."
  • "Customers would benefit it CrowdStrike adopted some of SentinelOne's technologies."

What is our primary use case?

We use Falcon as a cloud-based security platform.

What is most valuable?

Falcon is a cloud-based technology, so its resource usage is light. You deploy the agents to your endpoints, but the processing is done on the cloud, so your CPU utilization is only about 2 percent. Some other solutions use between 30 to 60 percent. 

CrowdStrike has some of the best threat detection capabilities you can get. It's a market leader.

What needs improvement?

Customers would benefit if CrowdStrike adopted some of SentinelOne's technologies.

For how long have I used the solution?

I have used Falcon for two years.

What do I think about the stability of the solution?

I rate Crowdstrike 10 out of 10 for stability.

What do I think about the scalability of the solution?

CrowdStrike Falcon is 100 percent scalable. I've had no issues.

How are customer service and support?

I rate CrowdStrike support eight out of 10.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon is very expensive.

What other advice do I have?

I rate CrowdStrike Falcon Cloud Security eight out of 10. If you're looking for something more advanced than traditional antivirus, I recommend CrowdStrike. It's more adaptable and stable. Falcon is one of the best solutions on the market. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Emma Kadiroglu - PeerSpot reviewer
Cyber Security Analyst at a tech services company with 51-200 employees
Real User
Top 20
Jan 18, 2024
A robust and effective EDR solution that mitigates threats quickly
Pros and Cons
  • "The immediate mitigation of potential threats and instant alerts are valuable."
  • "CrowdStrike Falcon Cloud Security is expensive."

What is our primary use case?

I am a cybersecurity analyst, responsible for conducting log and user activity analysis, managing and escalating support tickets, and overseeing performance monitoring, phishing analysis, and incident response for the company's systems. We use CrowdStrike Falcon Cloud Security as our primary security tool.

We implemented CrowdStrike Falcon Cloud Security as our EDR, to instantly mitigate any potential threats to our IT infrastructure.

How has it helped my organization?

Every month, CrowdStrike provides us with training on new features and how to use them effectively. This helps my team and me improve our security skills.

What is most valuable?

The immediate mitigation of potential threats and instant alerts are valuable. 

What needs improvement?

CrowdStrike Falcon Cloud Security is expensive.

For how long have I used the solution?

I have been using CrowdStrike Falcon Cloud Security for over three years.

What do I think about the stability of the solution?

I have not experienced stability issues in the time I have been using CrowdStrike Falcon Cloud Security.

What do I think about the scalability of the solution?

I would rate the scalability of CrowdStrike Falcon Cloud Security a nine out of ten.

How are customer service and support?

I have contacted technical support many times and they are always quick to respond and resolve my issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we relied on IBM QRadar for our security needs. However, we transitioned to CrowdStrike Falcon Cloud Security to achieve greater security capabilities and cost efficiency.

What about the implementation team?

We used an integrator for the implementation.

What was our ROI?

As EDR solutions represent organizations' last line of defense against intrusions, CrowdStrike Falcon Cloud Security has been a worthwhile investment.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon Cloud Security is pricy.

What other advice do I have?

I would rate CrowdStrike Falcon Cloud Security a nine out of ten.

I recommend CrowdStrike Falcon Cloud Security as a robust and effective EDR solution. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Jasmin Surani - PeerSpot reviewer
Senior Cybersecurity Engineer (Security Operations & Engineering) at a manufacturing company with 10,001+ employees
Real User
Leaderboard
Jan 5, 2024
Enhances the overall safety of our company's environment from cyber threats
Pros and Cons
  • "The most valuable feature of CrowdStrike Falcon Cloud Security is its lightweight sensor, taking minimal space and not impacting server performance."
  • "It would be more convenient if there was an easier way to install CrowdStrike, perhaps through better integration with Active Directory."

What is our primary use case?

I use CrowdStrike Falcon Cloud Security primarily for endpoint protection, including detection and response. It acts like a modern antivirus, automatically detecting and responding to threats based on defined policies. Additionally, it offers a vulnerability management module, highlighting machine vulnerabilities based on the number of managed machines.

What is most valuable?

The most valuable feature of CrowdStrike Falcon Cloud Security is its lightweight sensor, taking minimal space and not impacting server performance. The centralized console is a huge advantage, letting me manage everything from one place. It also allows running scripts directly on machines through the portal, making it highly convenient.

What needs improvement?

In terms of improvement, it would be more convenient if there was an easier way to install CrowdStrike, perhaps through better integration with Active Directory. This could automate the installation process for new machines in the environment.

For how long have I used the solution?

 I have been using CrowdStrike Falcon Cloud Security since 2020.

What do I think about the stability of the solution?

CrowdStrike Falcon Cloud Security is highly stable, with minimal false positives and performance issues. It operates smoothly without requiring much intervention.

What do I think about the scalability of the solution?

CrowdStrike Falcon Cloud Security is scalable. While installation is manual on each machine, it is easy to deploy on any number of machines, and their console makes it simple to manage them all. CrowdStrike Falcon Cloud Security is widely used in our company, managing endpoint security on almost every device. The user base is around 50,000 plus.

How are customer service and support?

I have been in touch with CrowdStrike's tech support for the past three years. Their support is excellent, quickly resolving issues and providing top-notch assistance, especially compared to other security vendors I have worked with.

Which solution did I use previously and why did I switch?

We chose CrowdStrike because of its effective detection capabilities with minimal false positives. It enhances the overall safety of our company's environment from cyber threats.

How was the initial setup?

It is a cloud-based solution managed by CrowdStrike. All we need to do is install a simple sensor on our machines, and they take care of the rest, providing us with a comprehensive endpoint security solution. We can easily monitor and manage security through their user-friendly interface. The installation and setup of CrowdStrike Falcon Cloud Security are very easy and require a good internet connection on your machine.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon Cloud Security is not cheap but it is worth the money. It simplifies administration by handling both vulnerability and endpoint security with just one sensor installation. In terms of cost, it is competitive and comparable to Windows Defender, offering better efficiency without the need for multiple consoles.

Which other solutions did I evaluate?

We explored other options like Trend Micro and Sophos before deciding on CrowdStrike. However, those tools had performance issues, especially on application servers and desktops due to their heavy installers. CrowdStrike stood out as it is lightweight and doesn't impact system performance during operation.

What other advice do I have?

I would strongly recommend CrowdStrike Falcon Cloud Security to others. It is highly effective in providing accurate security and detecting cyber threats without overwhelming you with false positives. It allows you to focus on meaningful alerts, making it a value-for-money product. Overall, I would rate it as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aviation Officer at a non-tech company with 1-10 employees
Real User
Top 10
Oct 8, 2024
Enhances cloud security with advanced automation and improved resource allocation
Pros and Cons
  • "The most valuable features of CrowdStrike Falcon include its automation capabilities, efficacy, and lower risk."
  • "The SIEM needs to be more developed."

What is our primary use case?

CrowdStrike Falcon is used primarily to enhance cloud security through a lot of automation in the platform. It provides benefits like automation, efficacy, and lower risk, allowing security analysts to focus on high-value tasks.

How has it helped my organization?

By deploying CrowdStrike Falcon, the organization can repurpose security analysts to focus on more high-value tasks due to the automation. It also optimizes on licensing because CrowdStrike covers a significant number of capabilities, which allows for the replacement of several vendors, thus reducing licensing and labor costs.

What is most valuable?

The most valuable features of CrowdStrike Falcon include its automation capabilities, efficacy, and lower risk. It also helps optimize on licensing since it covers a wide range of capabilities.

What needs improvement?

The SIEM needs to be more developed. Additionally, AI features could be enhanced.

For how long have I used the solution?

I have been using the solution for only one year.

What do I think about the stability of the solution?

On a scale of one to ten, the stability of CrowdStrike Falcon Cloud Security is nine.

What do I think about the scalability of the solution?

CrowdStrike Falcon is very scalable. I would rate its scalability as nine out of ten.

How are customer service and support?

As far as I know, the technical support for CrowdStrike is rated as another nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

One person from the partner side and two people from the customer side are usually involved in the installation process.

What about the implementation team?

One person from our side and about one or two people from the customer's side are generally involved.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike Falcon is definitely affordable compared to competitors in the market. On a scale of one to ten, I would rate the pricing as eight out of ten, indicating some room for improvement.

What other advice do I have?

I'd rate the solution nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free CrowdStrike Falcon Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free CrowdStrike Falcon Cloud Security Report and get advice and tips from experienced pros sharing their opinions.