Cynet Reviews

Our primary use case would be incident response.

Cynet has mostly helped with endpoint protection.

Its ability to revert back from a previous state is quite notable. This feature is particularly valuable because, for maintaining integrity, it can inspect the socket for any firewall modifications. In practice, it allows us to return to a previous configuration when everything was functioning correctly.

I like the integrity of the tool. 

There is room for improvement in terms of support. The support should be faster to respond. 

I have been using Cynet over a year.

I would rate the stability a ten out of ten. It is a very stable solution. 

I would rate the scalability a ten out of ten for Cynet. It is very scalable. We have around five end users using this solution. 

We do plan to increase the further usage of the solution. 

The customer service and support are not very good. 

Neutral

I would rate my experience with the initial setup a ten out of ten, with one being difficult and ten being easy to set up. 

The deployment takes around an hour. 

The deployment is agent-based. You need to install agent servers, sensors, and your candidate.

You would need an IT specialist for the deployment. 

Cynet is cheaper than others, so I would rate the pricing model a two out of ten, where one is the low price, and ten is the high price. 

Cynet is a really good tool, especially for the reports and its ability to outperform other security tools. I would recommend this solution for medium and enterprise businesses. 

Overall, I would rate the solution an eight out of ten. 

I have limited direct contact with end-users, but as far as I know, customers use Cynet for real-time threat detection and integrate it with other solutions.

In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats.

I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities.

I have been user of Cynet since 1.5 years.

I don't have direct experience with Cynet's tech support, but I assume they are good based on general feedback.

I don't have direct experience with setting up Cynet, but I believe it involves on-premises installation for certain components while the console is in the cloud.

I don't have specific information about integration capabilities or licensing costs.

I cannot personally rate the product, but in general it can be almost eight or seven. I would recommend Cynet to others, especially for integrated MDR solutions. The perceived value of Cynet lies in its effectiveness in saving customers from aggressive attacks and critical situations.

As a reseller I have not used it in my own organization. We have SMB customers in retail and manufacturing, mostly with Microsoft-oriented IT landscapes, but also a few large financials and some (semi-)governmental organizations, all with complex hybrid IT landscapes. Cynet adapts easily to these different scenarios, and this is valid for the XDR software platform as well as for the included CyOps 24/7 SOC service.

The solution's most valuable aspect is the complete coverage as well as automation of protection and response, including its complimentary 24/7 SOC service, CyOps. A well-balanced combination of people, processes and technology. It is very, very hard to go undetected in a Cynet-protected landscape if your intentions are not good.

It's a holistic product and the only one that is, normally, offered with very good SOC services. Other products may be good in some aspects, but so far I have seen no match for the combination of completeness, visibility, and low operational load on the shoulders of your IT and security teams.

Cynet is unique in that it has almost everything included and it was built up from the ground, instead of a bundle of purchased and composed modules. It gives you very good visibility, is easier than other top-level XDR platforms, as well as a lower management effort. Maintenance is done automatically on a daily basis, including monitoring the customer's environment. That's an incredibly valuable proposition since that means that customers can focus on their business, also if they have small teams. Customers have to look into their Cynet logs to see how many attacks were neutralized, and how bad they could have been. Cynet's doing it all the time instead.

Another aspect of being holistic is that Cynet is releasing great new modules in the near future that will prove themselves very valuable. They will all be designed as part of the whole architecture and deliver seamless functionality.

The initial setup is easy and Cynet always stands by to complement the customer's team skill sets.

It's stable.

The pricing is reasonable, one may even call it very competitive.

Cynet 360 Auto XDR is quite complete, but there is always room for improvement. 

SIEM - Although their Centralized Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future.

SOAR - Cynet is calling its product Auto XDR since it is a completely automated platform with out-of-the-box many response playbooks, complemented by their CyOps SOC service. Nevertheless, the idea is to enhance functionality here in order to allow customers even more freedom to define their own playbooks.

Mobile - Cynet is fantastic, but it is not yet available for mobile devices. Up till now, I have not had questions about it from customers, but Cynet is working on mobile as well.

SSPM - Cynet have included the first version of their SaaS security posture management module, and the functionality will be expanded. Companies use many cloud platforms but cannot have the skills available to create the right security settings for all of these. With SSPM, Cynet takes care of that for you - automated.

I've been working with the solution for four years now. 

The solution is stable and reliable. We have not yet come across critical bugs or glitches. It did not crash or freeze. 

I have not seen any limitations in the total landscapes that can be accommodated. I have customers with 250 endpoints and with over 300.000 endpoints.

The technical support is excellent. I have had a bit of trouble in the commercial support as a reseller in a country where we started to sell Cynet. And, I cannot forget that some of the folks in Cynet were just going through a phase of worldwide recognition of inure capabilities of the offering, where some people started getting overworked. At this point in time, Cynet has improved a lot over the last year and now operate very professionally, though keeping their spirit of quality and personal contact.

CyOps - CyOps is the complimentary SOC, and is included in the price per endpoint. CyOps is indeed incredibly good. I continue to be impressed with the knowledge and skill levels and the dedication to their customers security.

Positive

I'm a reseller and have not used the product myself, I only can rely on customers' experiences for answering the questions. I am also aware of Sentinel One and Crowd Strike, which are both similar in their striving: deliver complete and good protection against cybercrime.

Cynet was recognized by MITRE, which is one of the leading security framework makers. They were recognized as one of the three best companies in their 2022 MITRE Enginuity test.

A colleague, a former Sentinel One employee, has told me that Sentinel One was a very good product. However, the big disadvantage is, it is purchased and bundled software, which means there is functional overlap as well as blind spots, and the operations and maintenance burden is heavier than with Cynet. With Cynet, the two big advantages are you have less effort to run it and easier great visibility. The daily workload is almost zero, and you have better visibility.

The initial setup is very easy and for may hard to believe. Installation can be done with an endpoint management solution or method that is in-house, or with the built-in solution if you prefer that. Functionally speaking you start with default settings and discover-only mode, and then you gradually refine and if you are comfortable you with on auto-protection mode. We did an install in a company with 500 people, and it was ready in less than one hour it was installed on all endpoints. Then the process starts in detection mode only and in this case we rapidly could switch to protection mode.

I am working at a reseller, so I may be biased. My view is: always work with Cynet and I rate their expertise a 10 out of 10. They designed the architecture (which is something you will keep always using an IT product), they designed the functionality you have and see the environments of all their customers. They will design your future releases. They get all the info of all their customers and for their basis tap into the great Israeli source of security specialists, complemented with top people around the world.

Cynet is very reasonable in terms of pricing. Our customers are really very satisfied with the cost - benefit ratio of Cynet. Some were even astonished. 

One funny anecdote: one customer, a very big one, called me when I sent them our quote, and asked, "We expected a lot more. Are you sure you did not make a mistake?"

My choice was about which brands I would like to work with and take responsibility to my customers, with whom I mostly have very long relationships.

I ran into practical requirements with a very large Swedish customer, and we could not cover their requirements with the portfolio we were selling by then. We discovered Cynet just by co-incidence and found that it held answers to all our questions at the time.

We quickly engaged with Cynet and also in the partnership process they were easy and fun to do business with.

I'm a reseller.

I would always work Cynet. It is a 100% channel company. They used not to be that way. You could deal directly with Cynet and they don't do it anymore. Therefore, I would recommend buying through a reseller. 

My recommendation as well is to always work with technical support from Cynet, don't do it yourself.

There are many service companies that run Cynet and then provide their own people. However, the people that Cynet employs in their security operations center are very good and very competent with their own solution; hard to match.

I'd rate the solution nine out of ten. There is always room for improvement, however, it's pretty good.

We use it for endpoint detection and response. We also use it as a next-gen antivirus.

We have its latest version.

It is our main cybersecurity solution. It is our EDR as well as our XDR solution. It is also our antivirus system. We have had a lot of benefits. When a user clicks on a wrong link or activates a wrong macro in Excel, it has been able to stop such attacks. It has saved us a lot of recovery time.

We especially like the fact that it can stop any kind of attack. Its performance is also quite fast. There is a specific UI module that also works quite well.

The level of automation is very good because the majority of the time, it blocks the attacks without requiring anything from our side. The technicians don't have to do anything. They are just alerted about what happened. So, the user intelligence works quite well.

It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view.

We have been using Cynet for three years.

Its performance is quite good.

They don't have any problem with scalability. They can manage 100 or 1,000 endpoints without a problem.

In our deployment, we have about 1,200 clients. We have covered all our endpoints.

We are currently using Cynet, but during this year, a lot of things can change. The new company might substitute Cynet with another solution. The new company has acquired another cybersecurity company. So, we might use another solution in the future. There is a high probability that we are going to change Cynet with an internal solution.

From a technical point of view, they have good support. We have a specific SOC service, and they are always ready to understand our situation or respond to our questions. So, their support is quite good.

Before Cynet, we had McAfee Antivirus. We changed because three years ago, we evaluated that McAfee was an old antivirus solution, whereas Cynet was a new EDR solution. It was exactly what we needed to have to improve our cybersecurity posture.

The setup is quite simple. You can have the first deployment in just two hours.

It was implemented in-house. Its maintenance involves patching. They have a new release every four months.

We have, of course, seen an ROI. The management has evaluated this solution in a good way. From the first year, everyone has evaluated its role in a good way.

It costs us 20,000 to 28,000 per year.

It is quite a complete solution. When they started three years ago, the product was not so mature. It was not so great, but last year, they added a lot of extra features. It is now complete.

Its setup is quite easy. In about two hours, you can have the first answers from your endpoint, and you can have the first understanding of your situation very quickly.

I would rate it a nine out of 10 because there is always scope for improvement.

Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management.

Cynet could improve when a reverse proxy is being used to connect to the servers. There could be an easier configuration because it is not plug-and-play. 

If I compare Cynet with Trend Micro, DDI, and DDA. Cynet does not have a deep investigation in the network. I would like to see DDI and DDA into Cynet.

I used Cynet within the last 12 months.

The stability of Cynet is very good. However, there have been some bugs but in the updates, they improve the issues.

The scalability of Cynet is good.

Technical support is offered 24 hours a day, seven days a week. The support we have received has been very good. They have English and Hebrew support.

I rate the support of Cynet a five out of ten.

I have used other solutions, such as SentinelOne, which is not a bad solution but it has too many bugs. They provide good competition against Cynet. 

The MDR internet response, in Israel, does not have any support in Hebrew. They only have support for Poland, Romania, and England.

The initial installation of Cynet is very easy because we did not do it. It's the same installation on endpoints, such as laptops, and servers, or in virtual machines.

I would rate the implementation difficulty of Cynet a three out of five.

We have the vendor do the implementation of the solution.

There is an extra cost if you want the support of Cynet.

I rate Cynet an eight out of ten.

The main use case is just dealing with flat bounced zero-day threats. Clients typically migrate to older solutions. They can catch threats better. The solution is easy to manage and protects them. That's really what most of them want. A lot of the clients I deal with them are in the SMB space. Typically, they don't have anything too robust to begin with. They're just looking for something to get them to the next step, and this solution is perfect for that.

The general flexibility of the solution is its most valuable aspect.

The product is very easy to use. Customers really appreciate that.

There's 24/7 monitoring, which is nice.

The initial setup is straightforward.

The scalability is very good. It's an acceptable product for organizations of all sizes.

The stability is great.

I can't think of anything, in particular, I would like to see changed. For our customers, it covers everything they need.

The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes.

I've been dealing with the solution for about a year or so. It hasn't been too long.

The solution is very, very stable. I haven't come across any issues in that regard. There aren't bugs or glitches. It doesn't crash or freeze. It's pretty reliable.

It's very scalable. We have clients ranging from a couple of hundred users, to less than a hundred users to a couple of thousand users. It's been used at different scales and always expands to whatever the company needs. It works for all sizes of organizations.

We have over 40,000 clients, some of which may increase usage in the future.

I've dealt with their technical support and I would give them an A rating. We've been satisfied with their level of service. They respond and they are quite knowledgeable.

The initial setup isn't too complex. It's pretty easy and straightforward for the most part.

Deployment doesn't take very long. It's quick as well.

You don't need more than one or two internal people to handle the solution in terms of maintenance. The solution handles the backend support and monitors for very little money. It's all part of the package.

The pricing is quite good, compared to the competition.

We're on the cloud, so we typically are using the latest version of the solution.

We have a partnership with Cynet.

The solution isn't as well known as Carbon Black or McAfee or Symantec, however, they really have a sold product. It will save companies a lot of money in licensing costs if they give them a try.

I'd rate them ten out of ten. They're fantastic, and the pricing is great.

We use the product to detect email attacks, including phishing attempts and relevant vulnerabilities to our system.

The product has valuable front-end features.

There could be more customization options and detailed information provided in the reports. As a quality manager, my work profile involves implementing and ensuring compliance with ISO 27001, including detailed reports to meet internal business needs and external auditor requirements.

We have been using Cynet for three to four years.

It is a stable product.

We have 1500 Cynet users in our organization.

Perception Point is easier to use and provides more details to investigate incidents than Cynet. In comparison, Cynet doesn’t give enough information on the malicious activity to decide to block the threats.

We purchase the product’s yearly license.

I recommend Cynet for small-scale businesses and rate it an eight out of ten.

Our use cases are for UBA or EDR, and we use it everywhere; in medical education, commercial residences etc. It is deployed in the cloud, on-prem, and hybrid if needed. 

A good feature is how the solution packages varied information into a single dashboard that's readable and meets our needs.

The endpoint client support is great. 

Increased application for SOAR abilities across interconnected devices would be a welcome improvement. 

I've used the solution for almost two years. 

The stability is great; we never had an issue. 

The solution is highly scalable. I have a security team of three staff members, and we support over 6000 endpoints. 

The initial setup was straightforward; it took about five minutes, and we deployed to several thousand endpoints in less than two hours.

We carried out the deployment via an in-house team. 

The solution provided an immediate return on investment. We've stopped several cyberattacks within hours, and we stopped one ongoing cyberattack within one day of deploying to a new client. 

Cynet is very affordable. 

I rate the solution nine out of ten. 

My advice to those looking to implement Cynet is to do it.