Try our new research platform with insights from 80,000+ expert users

Cortex XDR by Palo Alto Networks vs Cynet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Organizations see reduced incidents, cost savings, and improved security with Cortex XDR, enhancing compliance and user satisfaction.
Sentiment score
7.6
Cynet delivers quick ROI, effective virus prevention, and automates oversight, rapidly stopping cyberattacks for various clients.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
 

Customer Service

Sentiment score
6.5
Cortex XDR's customer service is mixed, praised for efficiency but criticized for slow response and high costs in some areas.
Sentiment score
7.6
Cynet's 24/7 support is praised for responsiveness and knowledge, with some suggested improvements in ticket speed and regional expansion.
Every vendor has similar support; it depends on how the case is handled and raised.
Their SOC side support, when a threat is detected, is excellent.
I was very satisfied with their technical support.
Their technical support can be improved in terms of speed when opening a ticket.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR excels in scalability, supporting diverse organizations with seamless cloud management and efficient deployment across various environments.
Sentiment score
7.9
Cynet offers scalable, efficient endpoint management for diverse sectors, supporting cloud and on-premises installations, ensuring adaptability across industries.
The solution is highly scalable.
Cynet is very scalable.
 

Stability Issues

Sentiment score
8.1
Cortex XDR is stable and reliable, with improved performance over time, despite occasional database challenges and false alerts.
Sentiment score
8.5
Cynet is preferred for its stability and simplicity, offering reliable performance with minimal issues, appealing to many users.
Cortex XDR is stable, offering high quality and reliable performance.
 

Room For Improvement

Cortex XDR requires enhancements in customization, integration, efficiency, threat detection, pricing, and support to address enterprise challenges.
Cynet needs improved mobile support, faster technical assistance, flexible reporting, better threat handling, and enhanced integrations and features.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
Integration with local Active Directory, not only Azure AD, is a must.
 

Setup Cost

Cortex XDR pricing is viewed as flexible by some, but others find it expensive, varying by usage and features.
Cynet offers affordable, flexible subscriptions with high ROI, cost-effective features, and competitive pricing compared to CrowdStrike and Sentinel One.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
I think the pricing of Cynet is fair and one of the better options in the market.
 

Valuable Features

Cortex XDR offers advanced endpoint security, integration, AI threat analytics, user-friendly interface, scalability, and low resource consumption.
Cynet provides advanced threat detection, easy setup, and flexible pricing, appealing to small teams with low management effort.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
The SOAR function, deception, and forensics are very useful.
Cynet was valuable since it efficiently managed MDR without consuming a lot of resources.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Extended Detection and Response (XDR)
7th
Ranking in Ransomware Protection
2nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
89
Ranking in other categories
AI-Powered Cybersecurity Platforms (5th)
Cynet
Ranking in Endpoint Protection Platform (EPP)
17th
Ranking in Extended Detection and Response (XDR)
10th
Ranking in Ransomware Protection
6th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
Security Information and Event Management (SIEM) (11th), User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (4th), Network Detection and Response (NDR) (4th)
 

Mindshare comparison

As of March 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 5.7%, down from 7.1% compared to the previous year. The mindshare of Cynet is 2.4%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
Zubair Ahmad - PeerSpot reviewer
Managed threat detection efficiently with minimal resource usage
We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well Cynet was valuable since it efficiently…
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
839,319 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Computer Software Company
17%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
I think the pricing of Cynet is fair and one of the better options in the market. It's right in the middle compared to other solutions.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Meuhedet, East Boston Neighborhood Health Center
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Cynet and other solutions. Updated: February 2025.
839,319 professionals have used our research since 2012.