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Cynet vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Cynet boosts ROI with effective two-year virus prevention and rapid cyberattack response but some see early ROI assessment.
Sentiment score
6.4
ESET Endpoint Protection is cost-effective, prevents attacks, reduces recovery costs, though ROI can be challenging to quantify.
 

Customer Service

Sentiment score
7.6
Cynet's support is responsive and knowledgeable, with improvements noted, though initial response delays could be addressed.
Sentiment score
6.9
ESET Endpoint Protection Platform generally provides good support, with regional variations in response times and user satisfaction.
Their SOC side support, when a threat is detected, is excellent.
I was very satisfied with their technical support.
Their technical support can be improved in terms of speed when opening a ticket.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
 

Scalability Issues

Sentiment score
7.9
Cynet is highly scalable, efficiently managing diverse environments and supporting thousands of endpoints with rapid deployment and strong OS coverage.
Sentiment score
7.2
ESET Endpoint Protection is scalable for small to mid-sized companies, but larger enterprises may face database and hardware challenges.
The solution is highly scalable.
Cynet is very scalable.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
8.5
Cynet is praised for its reliable and stable performance, receiving high ratings from users despite occasional minor issues.
Sentiment score
8.3
Users find ESET Endpoint Protection stable and reliable, with high ratings despite occasional upgrade and configuration challenges.
In terms of stability, I can rate it at nine out of ten.
 

Room For Improvement

Cynet needs improvements in integration, user interfaces, security features, and support to enhance compatibility and operational efficiency.
ESET Endpoint Protection needs better CPU efficiency, simplified installation, improved iOS/Mac support, and enhanced security features for users.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Integration with local Active Directory, not only Azure AD, is a must.
Having a DLP feature would also add value.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
 

Setup Cost

Cynet provides a comprehensive, cost-effective security package with flexible pricing, often cheaper than competitors, appreciated by customers.
ESET Endpoint Protection Platform provides flexible, cost-effective licensing for businesses, though setup complexity and price perceptions vary.
I think the pricing of Cynet is fair and one of the better options in the market.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
 

Valuable Features

Cynet provides comprehensive security with easy management, automation, and efficient EDR/XDR, praised for simplicity, integration, and affordability.
ESET Endpoint Protection offers lightweight antivirus, real-time detection, centralized management, and affordability with minimal resource impact and effective multi-device protection.
The SOAR function, deception, and forensics are very useful.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
The primary purpose is to protect computers from viruses and ransomware.
 

Categories and Ranking

Cynet
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
Security Information and Event Management (SIEM) (12th), User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (4th), Network Detection and Response (NDR) (4th), Extended Detection and Response (XDR) (9th), Ransomware Protection (6th)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Advanced Threat Protection (ATP) (7th), Anti-Malware Tools (4th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cynet is 1.1%, down from 1.2% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.9%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Zubair Ahmad - PeerSpot reviewer
Managed threat detection efficiently with minimal resource usage
We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well Cynet was valuable since it efficiently…
ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
15%
Comms Service Provider
12%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
The price is competitive, so I cannot complain about it.
What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
 

Also Known As

No data available
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about Cynet vs. ESET Endpoint Protection Platform and other solutions. Updated: April 2025.
849,210 professionals have used our research since 2012.