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ESET Endpoint Protection Platform vs Kaspersky Endpoint Security for Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cortex XDR offers cost-effective malware prevention, compliance, reduced operational costs, improved performance, and comprehensive threat identification.
Sentiment score
6.3
ESET Endpoint Protection offers cost-effective, lightweight security, reducing recovery costs and enhancing protection despite unclear ROI measurement.
Sentiment score
5.9
Kaspersky Endpoint Security offers cost-effective protection, easy setup, reduced admin needs, and aids in quick recovery from incidents.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
 

Customer Service

Sentiment score
6.9
Cortex XDR's customer service receives mixed reviews, with experiences varying based on support plans and regional partner involvement.
Sentiment score
7.0
ESET's customer service is mostly praised for professionalism and support, with some regional areas needing improvement.
Sentiment score
6.7
Kaspersky's customer service is praised, but technical support receives mixed reviews; paid options and external vendors offer varied effectiveness.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
They have great technical support.
Owner at Online IT
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
The technical support from Kaspersky was very responsive.
Security Solutions Architect at Systems Engineering of Egypt
I would rate technical support from Kaspersky a nine out of ten.
Group CIO at Thal Industries Corporation Ltd
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers scalable, adaptable cloud-based security, supporting diverse workloads and smooth deployment across numerous endpoints and environments.
Sentiment score
7.2
ESET Endpoint Protection is praised for scalability, though performance may vary in large setups and depends on hardware.
Sentiment score
7.1
Kaspersky Endpoint Security is scalable and adaptable, with challenges in network configurations and large-scale updates for bigger deployments.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Owner at Online IT
Any endpoint added to Active Directory can be detected by Kaspersky Security Center, which can then push the agent onto it.
Security Solutions Architect at Systems Engineering of Egypt
Both scalability and stability of Kaspersky Endpoint Security for Business are solid.
Group CIO at Thal Industries Corporation Ltd
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable, reliable under heavy loads, with few bugs and continuous performance improvements.
Sentiment score
8.2
ESET Endpoint Protection Platform is stable and reliable, with high ratings, despite minor upgrade issues and occasional portal non-responsiveness.
Sentiment score
7.7
Kaspersky Endpoint Security is stable and reliable, with resource demands occasionally causing performance issues, yet generally satisfied users.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Owner at Online IT
There have been performance issues during scanning, causing the PC to respond slowly.
Security Solutions Architect at Systems Engineering of Egypt
 

Room For Improvement

Cortex XDR needs UI simplification, improved integration, better reporting, and training, while users face high costs and configuration challenges.
ESET Endpoint Protection needs improvements in deployment, performance, support, automation, integration, pricing, and advanced threat and ransomware protection.
Kaspersky Endpoint Security users seek improvements in device control, performance, integration, user interface, and pricing adjustments.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre-Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
IT Manager at R K Khanna and Associates
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
Kaspersky needs to improve its security techniques as it has not been in Gartner records for the last two years.
Security Solutions Architect at Systems Engineering of Egypt
I previously mentioned that Kaspersky Endpoint Security for Business doesn't have built-in DLP, which was a concern.
Group CIO at Thal Industries Corporation Ltd
Kaspersky Endpoint Security for Business does not have encryption tools.
Cybersecurity Product Consultant at a wholesaler/distributor with 11-50 employees
 

Setup Cost

Cortex XDR is seen as an expensive yet flexible solution with scalable pricing varying from $20 to $90 per user.
ESET Endpoint Protection is cost-effective for SMBs, though setup costs can be high; enterprise users pay $20-$30 annually per user.
Kaspersky Endpoint Security's pricing is competitive and cost-effective, with discounts for volume, though some extras may increase costs.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
Security Solutions Architect at Systems Engineering of Egypt
 

Valuable Features

Cortex XDR enhances threat detection and response with AI, seamless integration, and efficient threat intelligence for improved risk management.
ESET Endpoint Protection ensures efficient, lightweight security with advanced tech, seamless integration, low performance impact, and reasonable pricing.
Kaspersky Endpoint Security offers comprehensive, scalable protection with real-time updates, high detection rates, and seamless integration across platforms.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre-Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
The most valuable feature is the cloud administration.
Owner at Online IT
It stands out as an antivirus and malware protection solution due to its extensive feeds and resources for antivirus signatures.
Security Solutions Architect at Systems Engineering of Egypt
The best features in Kaspersky Endpoint Security for Business are the file threat protection, web threat protection, mail threat protection, network threat protection, firewall, behavior detection, and exploit prevention.
Group CIO at Thal Industries Corporation Ltd
The unified endpoint management and the capabilities that are added to the antivirus and anti-malware are what differentiate this solution from others.
Cybersecurity Product Consultant at a wholesaler/distributor with 11-50 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
105
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Advanced Threat Protection (ATP) (19th), Anti-Malware Tools (8th)
Kaspersky Endpoint Security...
Ranking in Endpoint Protection Platform (EPP)
8th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Endpoint Compliance (2nd), Endpoint Detection and Response (EDR) (17th), Extended Detection and Response (XDR) (12th)
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.1% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.7%, down from 3.0% compared to the previous year. The mindshare of Kaspersky Endpoint Security for Business is 2.5%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.4%
Kaspersky Endpoint Security for Business2.5%
ESET Endpoint Protection Platform2.7%
Other91.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
SR
Group CIO at Thal Industries Corporation Ltd
Have maintained strong endpoint protection through behavioral analysis and daily monitoring
I previously mentioned that Kaspersky Endpoint Security for Business doesn't have built-in DLP, which was a concern. I think they could add it in the future; however, antivirus cannot provide a proper DLP solution, but they can offer a mix of DLP, similar to Trend Micro Apex One, which provides some sort of DLP file management. Nonetheless, we need a proper DLP solution such as Forcepoint or Symantec, whichever suits us. We'll be conducting performance evaluation in the next quarter while working on other projects. More value means a better GUI, user interface, and comprehensive reporting capabilities. In Sophos, we receive a daily system-generated report about what is happening, plus an alert system. The reporting system in Trend Micro is also excellent; I receive an email every day at 10:00 AM with a report for the last 24 hours.
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882,744 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
6%
Comms Service Provider
15%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
5%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise21
Large Enterprise47
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise18
Large Enterprise21
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise27
Large Enterprise33
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is...
What needs improvement with ESET LiveGuard Advanced?
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to ado...
What is your primary use case for ESET LiveGuard Advanced?
We are a company that provides IT support to clients, so we use ESET Endpoint Protection Platform every day. Currentl...
What needs improvement with Kaspersky Endpoint Security?
Kaspersky Endpoint Security for Business does not have encryption tools. It uses the Windows BitLocker tool, which is...
What is your experience regarding pricing and costs for Kaspersky Endpoint Security for Business?
The pricing and licensing cost of Kaspersky Endpoint Security is cheaper compared to Trend Micro.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Kaspersky Work Space Security, Kaspersky Endpoint Security
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
ACMS, Arqiva, Pakistan International Airlines, RAO UES
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Kaspersky Endpoint Security for Business and other solutions. Updated: February 2026.
882,744 professionals have used our research since 2012.