In my company, Cynet is used by those in SOC to detect threats and to use Cynet's functionalities for extended detection and response.
Security Manager at Yarix S.r.l.
A very stable and scalable tool for detecting threats that offers great technical support to its users
Pros and Cons
- "It is a very stable solution...It is a very scalable solution...The initial setup of Cynet was easy."
- "There are some shortcomings in Cynet's integration capabilities that need improvement."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution stems from the fact that it works well and detects threats that many other solutions cannot detect, improving and ensuring a great workflow. One of the other great features of the product includes the good price at which the solution is offered.
What needs improvement?
Improvements can be made in the overall functionalities provided by Cynet. There are some shortcomings in Cynet's integration capabilities that need improvement.
For how long have I used the solution?
I have been using Cynet for two years. I use the solution's latest version. My company is not only an end user of Cynet but also has a partnership with Cynet.
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What do I think about the stability of the solution?
It is a very stable solution.
What do I think about the scalability of the solution?
It is a very scalable solution. I have done dozens of installations for very big customers, and we haven't found any trouble managing the product.
My company caters to around 200 customers who use Cynet.
How are customer service and support?
The solution's technical support is good since they are quick to respond and provide the information you need to solve your problems with the solution.
How was the initial setup?
The initial setup of Cynet was easy.
The deployment process of Cynet can take up to three or four days.
The deployment process can be managed with installation scripts by Cynet, software distribution tools that the customer may already have, or with the help of Active Directory.
The solution is deployed on a hybrid cloud. I use the cloud or SaaS version, but I know that there is also an on-premises version available.
For deployment and maintenance, engineers and architects from our company are involved in the installation and management phase of the solution. In general, two technical analysts take care of the solution.
What about the implementation team?
The deployment process was carried out in-house with the help of some consultants.
What's my experience with pricing, setup cost, and licensing?
My company's customers have to make yearly payments towards the licensing costs of the solution. Cynet is not expensive. Price-wise, Cynet cannot be compared to good solutions like SentinelOne, Defender, or HP.
What other advice do I have?
I recommend the solution to those planning to use it.
I rate the overall tool a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solutions Architect at a computer software company with 51-200 employees
Real-time monitoring, and support, with all-in-one technology that is easy to manage and track
Pros and Cons
- "The most valuable feature of this solution is the network part of it because most of the endpoint products in XDS products we find Cynet has networking user behavior analysis and network analysis, for the whole team."
- "I would like to see more emphasis on building the data lake and storing all endpoint data in the enterprise data lake so that data mining can be performed"
What is our primary use case?
With Cynet we are able to real-time monitoring from a SOC remotely.
We have extended real-time support for the product that is available 24 hours a day, seven days a week.
What is most valuable?
The most valuable feature of this solution is the network part of it because most of the endpoint products in XDS products we find Cynet has networking user behavior analysis and network analysis, for the whole team.
These are the features we like. It is all built-in. Unlike most other technologies, XDR requires the use of third-party network monitoring tools.
What needs improvement?
Reporting in Cynet needs improving.
It is an excellent product. I would like to see more user-friendly reporting features.
Certain reports are missing, but I am confident that they would work on them.
The only downside of Cynet is the reporting.
If you look at security, I believe it is more about building a data lake with everything in it. That is something that we are talking with Cynet about.
I would like to see more emphasis on building the data lake and storing all endpoint data in the enterprise data lake so that data mining can be performed. CrowdStrike could do the same thing, in my opinion.
For how long have I used the solution?
I have been using Cynet for approximately 5 years.
What do I think about the stability of the solution?
I have had no issues with Cynet in the five years that I have used it.
Cynet is a stable solution.
What do I think about the scalability of the solution?
Cynet is a scalable solution.
We have three solutions architects who are involved with Cynet and CrowdStrike.
Personally, I check in with the analyst once a week to ensure that everything is in order.
This solution is appropriate for organizations such as SMBs and Enterprises. The largest enterprise with 34,000 endpoints is a telecommunications company, while the smallest has 500, and another with 2,000.
It's scalable.
It's not really a question of being a more enterprise or SMB product. It is appropriate for everyone.
How are customer service and support?
Real-time support is excellent. As previously stated, they were connected to the systems in real-time. They provide first-line support, whereas we only provide second-line support. Excellent product, with excellent support.
You could look at most of the technologies available to see where they fall short. I believe Cynet's competitive advantage is its 24/7 real-time support.
I would rate their technical support a five out of five, with five being the best.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We currently provide service to a large number of clients in South Africa and throughout Africa. The primary products we currently use in the endpoint are CrowdStrike and Trend Micro. However, we are gradually moving towards Cynet.
We are a partner of CrowdStrike and we offer it as a service to our clients.
I have 12 years of experience working with CrowdStrike Falcon EDR.
I believe it is more about the after-sales service and support that comes with it, but as I previously stated, we are currently moving away from CrowdStrike.
We are using a technology known as Cynet, and there are reasons for this. It is not just about the technology, it is the service that is provided to ensure that a customer does not have a breach.
We have worked with a number of endpoint products, including the CrowdStrike EDR product. We are aware of the product features.
CrowdStrike XDR has not yet been released. We use EDR, but what we like about the product right now is the threat hunting and intelligence components, which make things much easier for analysts to hunt.
How was the initial setup?
The initial setup is easy. It's straightforward.
It would take you an hour, or two, to implement a client with 2000 endpoints.
It is a great product, and CrowdStrike is as well. The technology is great.
With one being difficult, and five being easy I would rate the setup a five out of five. It's easy.
Most of our clients are deployed on the cloud, only one client is on-premises. We prefer the Cloud it is easier to maintain and manage.
The product requires no maintenance.
What's my experience with pricing, setup cost, and licensing?
The price is very competitive. However, if I am coming to you, and you are selling me a security product, I should not be looking at the price because I am looking to secure my environment.
I will not lose anything by securing my environment, and there will be no data breaches.
The cost of implementing something like Cynet or CrowdStrike should not be an issue.
You are attempting to protect and secure your environment, price should not be an issue.
I don't deal with the pricing, but it is a great product.
The price is lower than CrowdStrike. I would rate the pricing a four out of five.
Which other solutions did I evaluate?
When compared with other similar solutions, Cynet looks at the network, the host, the files, the directories, and the users, where the others are concerned, you must add them.
This is all combined in one technology, which makes things easier to manage and track.
What other advice do I have?
We are a partner of Cynet.
We use the product in all of our customers' environments.
We are system integrators of Cynet. We integrate the solution for our customers.
It's a good product, I would rate Cynet a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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December 2024
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Information Security Consultant at a financial services firm with 1,001-5,000 employees
An extremely affordable and robust solution that comes with automated response capability and 24/7 SOC monitoring
Pros and Cons
- "Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool."
- "They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
What is our primary use case?
It is being used for continuous protection. It is used as old standard antivirus and next-generation anti-malware using behavior and analytics. It provides defense against zero-days and living-off-the-land attacks.
I am absolutely up-to-date in terms of its version.
What is most valuable?
Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool.
What needs improvement?
I'm quite happy with them. Compared to other tools that I've seen, they're kind of ahead of the curve. So, it is hard to fault an organization that I see as a leader. Other companies spend a lot more money on marketing but don't really do much more in terms of protection.
They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR.
For how long have I used the solution?
I have used it at a couple of different places I've worked. I started working with it back in 2016.
What do I think about the stability of the solution?
It is very stable. There were no negative interactions with any of our business applications or users. It has been quite good.
What do I think about the scalability of the solution?
For our needs, scaling is not a big consideration.
How are customer service and support?
They had an onboarding session with us. They walked us through all the features and gave recommendations for a startup versus more mature configurations. Now that we're getting started on a regular basis, I find them to be very responsive. They are available via phone or email and willing to do a shared desktop or video meeting when we need them.
How was the initial setup?
I'm currently with a very small organization. We're using their cloud-based management system. So, there was no setup. We could have had an on-site server if we really wanted to, but we're small. We try to avoid that.
We were up and running very quickly. It took however long it takes to distribute their endpoint software using a software distribution tool.
What's my experience with pricing, setup cost, and licensing?
It is extremely affordable. I'll give it a five out of five in terms of price. It was half the cost of the next closest competitor, and the competitor didn't provide SOC services.
Which other solutions did I evaluate?
My head office selected to go with CrowdStrike, and I chose this over CrowdStrike.
What other advice do I have?
Just give it a try. It'll speak for itself.
I would rate it a 10 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VP, CIO, CDO at a manufacturing company with 501-1,000 employees
A full blocking system that works
Pros and Cons
- "We are protecting all our workstations."
- "Linux servers are not supported."
What is our primary use case?
We are protecting all our workstations. We have installed Cynet on all the servers as quite a lot of employees are working from home because of the situation.
How has it helped my organization?
We tested for a short period without blocking any attacks. But because of cyber security issues here in Israel, after three weeks we made it a full blocking system and it works. It's working fantastic.
What needs improvement?
One problem is that Linux servers are not supported. We have our sites, but our servers that are in the cloud supporting the sites are not supported. The second problem is they don't have a solution for mobile yet, but it's expected next year. I want to install the solution on mobile devices. We have quite a lot of tablets and phones.
A mobile solution will close the pyramid of all the clients in the data being used in the organization. Also we have outside suppliers and customers, or suppliers that are attached directly to the organization, and we also covered them.
For how long have I used the solution?
I have been using the latest version of Cynet since March.
What do I think about the stability of the solution?
The solution is a very good one, very clever. We never know if it will stop all the VOD attacks, but we hope it does the work.
What do I think about the scalability of the solution?
We didn't go forward with this yet. I don't know if we will need to do it. As I said before, the only obstacle was with the Linux-based servers on our site. We are not using a lot of Linux, so we didn't install the EDR. The next stage may be to start engaging with the appliance companies and try to do it.
How are customer service and support?
Customer service and support were very responsive. We called them, and they were really giving the 24/7 solution. We are not working on Saturday, and the date that the attack was done on one of our suppliers was on Saturday. It was at 10 o'clock in the morning. At 3 o'clock we engaged with them; at six o'clock the installation was done.
How was the initial setup?
Ours was straightforward.
We had an issue with one of our suppliers who was attacked and decided to fully engage with the solution. They deployed it in three hours.
What's my experience with pricing, setup cost, and licensing?
Our licensing agreement with them is a yearly agreement. We signed for one year because we wanted to check the solution. We are still waiting for the mobile solution as part of our agreement. The timeline is next year and the cost includes also 24/7 solution. The pricing was good.
Which other solutions did I evaluate?
There were three solutions we were talking about: CrowdStrike, Cynet, and Cybereason. They were the shortlist, the companies after we checked a few weeks to determine what solution we were going to take. We looked at three main parameters: the quality of the solution, the pricing, and the ease of deployment. At the end of the day, Cynet got the maximum rating. We did very deep work with consultants. We didn't make a decision in one day. We also checked Palo Alto and others, but on the shortlist, Cynet got the highest score.
What other advice do I have?
I would surely recommend it. It's a very clever solution. In Israel we have competitors; Cybereason is an Israeli company. We also checked them and other companies. One of the main reasons we chose Cynet was because they have their own distribution system for all the computers. That's the reason it was implemented so quickly.
We already bought BigFix. Now it's secondary, but for the first deployment, it was really, from our point of view, a very clever decision because we didn't plan to do it in one day. And we thought that the plans in one day would create a risk for us, for utilization of CPOs and other things. We found out utilization of the CPO is very low for all the endpoints clients. So it was quite a good surprise for us. We didn't face even one problem with any of the clients that were deployed, and we deployed it on around 1,500 clients in sales, including service.
Overall, I would rate Cynet a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Executive Officer at Vincacyber
Easy to set up and use, good customer support, and can be managed from mobile devices
Pros and Cons
- "This solution requires less management and is very easy to use."
- "A support center in Asia is needed."
What is our primary use case?
We are a technical services company and we provide this solution to our customers, as well as use it ourselves.
Cynet is a breach protection platform.
What is most valuable?
This solution requires less management and is very easy to use.
Cynet can be controlled from a mobile device such as an iPad or an iPhone.
What needs improvement?
They need to create an Android app to support more mobile devices.
A support center in Asia is needed.
For how long have I used the solution?
I have been working with Cynet for the past eight months.
What do I think about the stability of the solution?
This solution is very much stable. The product is very mature and we have not seen any bugs.
What do I think about the scalability of the solution?
Scalability is very good. Our clients who use Cynet are medium-sized and enterprise-level businesses.
How are customer service and technical support?
The customer support is good, although they should have a center for support available in Asia.
Which solution did I use previously and why did I switch?
I have worked with many other solutions including McAfee, Symantec, CrowdStrike, Cylance, and solutions from Microsoft.
Our clients choose Cynet because it is both simple to use and comprehensive. It's a complete solution and you don't have to buy anything else.
How was the initial setup?
The initial setup is extremely easy. It is better than any product on the market.
It will take a few hours to deploy to a huge team of 10,000 to 15,000 people.
What about the implementation team?
We deployed this solution in-house and one person is enough for the task.
We have not more than ten people who maintain this solution. Some of them control it using mobile apps.
What's my experience with pricing, setup cost, and licensing?
It gives you a high level of protection at a very good price.
What other advice do I have?
This is a brilliant solution. I recommend it and my advice is simply to go ahead and implement it.
I would rate this solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Director of Cyber Security Services at ASSURED ENTERPRISES
Great support, easy to set up, and perfect for both small and large teams
Pros and Cons
- "The initial setup is very fast and very easy."
- "They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
What is our primary use case?
The solution is typically installed on endpoints. It offers many use cases. This is the great thing about this solution. We're focused on helping large enterprise systems or larger enterprise organizations that have a small support staff - and small support staff is the common denominator across both of these organizations out here now. Large or small, Cynet provides a lot of capabilities that reduce the need for full-time employees, if you don't have the bandwidth for them.
How has it helped my organization?
Cynet has its alerts out right away to warn clients of dangers. This happened, for example, when there was a big problem with Microsoft. They issued alerts right away so that I could know what's going on and have time to alert my customers.
What is most valuable?
The ability to work with small teams and provide value is its most valuable aspect. They provide so many different value propositions. There are a lot of different things that users can take advantage of.
The support is phenomenal. The global coverage also is great. You have total peace of mind.
The initial setup is very fast and very easy.
The stability has been good.
=========================================================
I have been asked to expound on my comment.
In this one solution, your endpoint protection not only includes nextgen anti-virus, but the inclusion of User and Enity Behavioral Analysis and Deception tactics IN THE SAME SOLUTION with automated remediation are just 4 value propositions for any size team responsible for information security policy enforcement.
What needs improvement?
I haven't had the solution for that long. So far, I haven't run into issues. I've been very happy with it.
It's my understanding that they're coming out with different additional features that cover different endpoints. These things all take time, so I'm ecstatic with what they have out right now, for what it's able to provide protection. That said, we actually have protection prevention solutions also, however, with Cynet, we augment these. We're the inside, they're the outside. They're outside on the global scale, watching what attackers are doing, and we're inside trying to plug up cybersecurity holes and known vulnerabilities in applications within our customer's IT ecosystems. So far, it's working well.
They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet.
That said, you can't really say, "I wish they'd do this" or "I wish they'd do that." No, they need to keep doing what they're doing and helping me fend off these attacks. It's not about what else they could do, as we don't know what the attackers have planned until they strike.
For how long have I used the solution?
I've been using the solution for three months at this point.
What do I think about the stability of the solution?
So far, the solution is very stable. From the reviews and information we've seen, everyone is happy with its capabilities. And, it gives us insights into other solutions as well. We get to know what to expect.
What do I think about the scalability of the solution?
The scalability is great. We were able to onboard 5,000 devices in an hour. It's highly scalable and can scale fast. I haven't personally experienced any limitations.
How are customer service and technical support?
Technical support is excellent. I'd rate them at a ten out of ten. I have no reason not to. They are helpful and responsive and we are quite satisfied with the level of service we get.
Which solution did I use previously and why did I switch?
We did not previously use another solution.
How was the initial setup?
The initial setup is phenomenal. We did 5,000 devices in one hour. Everything was up and registered within 24, however, technically after eight hours, you're done. It's up and working right away.
Each implementation, of course, is different. Your customers have their own unique situations. You have to cater to your customer. That's what we do. We tailor it to our customers' needs after providing some kind of a cybersecurity assessment and a cybersecurity score. Then we design for them what their risks are and how Cynet and our company can help mitigate those challenges. Each client is customized. No two customers are alike.
What was our ROI?
While clients have seen an ROI, I do not have exact data points that I can share.
What's my experience with pricing, setup cost, and licensing?
We are happy with the licensing. We're able to give out customers a solution at a price point that's very attractive to them and to us. That's without question, compared to some of these prices that we are understanding that some of these competitors are charging. That information is out there too. Software.com, for example, talks about that.
There are no extra costs above the actual licensing fees.
Which other solutions did I evaluate?
We did evaluate other solutions first.
You can't get the protection you used to get from antivirus and signature-based solutions. That doesn't work. Now we have to look inside the actual utilities or solutions that are being used in an attack. Most of them are the normal Windows functions that come with every Windows installation. However, you're seeing these solutions that can go and check all the applications you have running on your network to see what kind of known vulnerabilities they have, and we can alert you and mitigate them.
Cynet does the same thing from the outside when it detects a problem. Not only does it detect it, but it also mitigates it, and then it tells you exactly what happened before you even need to worry about it. We're ecstatic over here with Cynet. It was the right choice.
If potential users are curious about Cynet and other solutions, the MITRE report gives out all the information you need. Solutions such as VMware and Carbon Black simply don't compare to Cynet.
What other advice do I have?
We are resellers of Cynet. We deploy the solution in various manners.
We're learning something new every day. That's why every solution, every organization has to have customized plans, policies, procedures, et cetera, for cybersecurity. It has to be customized. You can't just roll out, stamp it and everybody does the same thing. YOu won't be safe.
My advice for every organization around cybersecurity is just to make sure you understand your requirements. There's a lot of solutions out there. Cynet may not be the one based on your requirements. You need to do the research.
The clients are surprised at the coverage and the peace of mind they get where they don't have to worry about certain things. The teams that we are working with are starting to learn new stuff from working with Cynet - including the new ways that the average attackers are trying to attack. There's skill transferring. There's learning potential. It's been very helpful to teams that are struggling with having in-house talent well versed in these matters.
I'd rate the solution at a ten out of ten. I'm only three months in with it, however, the value proposition of Cynet can't be matched.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
The best EDR EPP XDR solution with Correlator™ feature
Pros and Cons
- "I like the Cynet Correlator™ feature."
- "Cynet fails to deploy the same technology in mobile devices."
What is most valuable?
I like the Cynet Correlator™ feature.
What needs improvement?
Cynet fails to deploy the same technology in mobile devices.
For how long have I used the solution?
I have been using the solution for two to three years.
What do I think about the stability of the solution?
I would rate the tool's stability a nine point three or nine point five out of ten. During the initial stages, we got some false positives. However, blacklisting and whitelisting them were easy.
What do I think about the scalability of the solution?
I would rate Cynet's scalability a nine out of ten. We have a few hundred users for the product.
How are customer service and support?
Technical support is very helpful and supportive. I have no complaints with respect to support.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate Cynet's setup a ten out of ten. The tool's deployment got completed in a few minutes. It is very intuitive and you need to connect it to the server.
What about the implementation team?
I did the deployment myself.
What's my experience with pricing, setup cost, and licensing?
Cynet is cheap.
What other advice do I have?
Cynet is the best EDR EPP XDR solution and I would rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at a tech services company with 1-10 employees
Exceptional detection, limitless scalability, simple installation, and outstanding support
Pros and Cons
- "The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect. There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people. The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does."
- "One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well."
What is our primary use case?
As my customers are using it, I maintain close contact with them.
Clients employ it for detection, response, prevention, and to supplement their security operations center in various ways. Essentially, it serves as an all-encompassing solution for prevention, detection, and response.
What is most valuable?
The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect.
There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people.
The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does.
My product offering is complete and includes processes, technology, and people.
What needs improvement?
There is room for improvement in the prevention aspect.
One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved.
This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities.
In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well.
For how long have I used the solution?
I became acquainted with Cynet four or five years ago.
Due to a company switch, I have been using Cynet for three years. Subsequently, I established my own company and have continued to use Cynet for the same duration.
We work with the 360 Elite.
What do I think about the stability of the solution?
Cynet is a stable solution.
I would rate the stability of Cynet a ten out of ten.
What do I think about the scalability of the solution?
The solution's scalability is simply wonderful.
We have successfully implemented it for a customer with 265 endpoints, as well as for another customer with 400,000 airplanes, and it performed flawlessly without any glitches. The solution is truly limitless in terms of scalability.
I would rate the scalability a ten out of ten.
Our clients include small, medium as well as enterprise businesses.
How are customer service and support?
I would rate the technical support a ten out of ten.
I must say that they are truly outstanding and remarkable.
In my experience, neither I nor my customers have ever encountered a situation where we were unable to get in touch with technical support or did not receive a immediate response.
However, the sales department may have a different story. There have been times when the sales team was occupied and unable to respond right away, resulting in a brief waiting period before they could call back.
But if I need someone from headquarters, I call the support line, and they always pick up the phone within three or two rings.
Which solution did I use previously and why did I switch?
While I am familiar with Extra Hop, my experience with it is outdated, dating back to at least three years ago.
I do have experience with Cynet. I am not someone who works directly with the solution; instead, I am responsible for selling it.
I am a reseller.
How was the initial setup?
The initial setup is easy. I would rate it a nine or a ten out of ten.
You don't have to do anything with Cynet because it does everything for you.
A unique aspect of Cynet is that they always compliment you, and if you don't have particular skills, Cynet will add them to your company's team without saying anything.
Cynet, as a character or as a product, runs on all endpoints, but the console is always in the cloud.
What about the implementation team?
The time it takes to deploy our product varies depending on the customer. For example, we had one customer whose deployment was completed within a couple of days. On the other hand, we worked with a large government organization whose deployment took a few months, but this was due to their internal structure and processes.
Despite various challenges, we are capable of deploying Cynet quickly. In fact, we can handle up to 5,000 endpoints per hour, meaning that even organizations with 20,000 or 30,000 endpoints can be deployed within a day. However, the government organization we worked with had a complex structure of authorizations and mandates, which resulted in a few months for the deployment process. Cynet remains a speedy deployment option.
In general, if given a week, the deployment process is quite straightforward and requires little involvement from us. However, there are cases where the process can take longer. For example, I have worked with a customer in the past whose deployment took a couple of months.
With smaller customers, we only require one or two people to deploy 1,000 endpoints.
If you have two people, they can communicate with one another. And they repair it more faster as a group than as individuals. But at the university where I work, which is quite large, there are only about five employees.
They are engineers, technical, or information technology professionals; they do not need to be security professionals. They can be, but they don't have to be.
IT professionals are excellent because they understand how to install software. And if something doesn't work, they now have to deal with it and want to say something if they are questioned.
If we start assisting them through Cynet, I see people responding. They understand what we're talking about.
Maintenance is not required from anyone else as we handle all of the necessary work.
What's my experience with pricing, setup cost, and licensing?
I have beaten some of the best in the world, such as CrowdStrike and Sentinel One, as well as these Palo Alto companies, on price and functionality, where the functionality is on par with, Sentinel One and Cynet. Cynet is useful and of high quality. In some ways, it's a little less. It's, marginally less.
While some other options may be slightly better, Cynet and Sentinel One are very comparable in terms of quality.
The process is straightforward, you only need to purchase the SOC services that are included with Cynet, without any additional cost. Moreover, Cynet itself is less expensive compared to other centralized solutions. However, it's important to note that implementing Cynet still requires a significant financial investment, so it cannot be considered cheap.
For what they have delivered thus far. According to what I have seen, it's a no-brainer for my customers.
it's not cheap, but I would rate it a three out of ten. If one is cheap and ten is expensive.
Which other solutions did I evaluate?
It's interesting to note that although our competitor, CrowdStrike, claims to be cloud-native, their product is actually an endpoint protection platform that runs on-premises. There's a lot of false information out there, but the truth is that Cynet is an exceptional endpoint protection platform. In fact, it's one of the most comprehensive and effective solutions I have encountered, and while it protects the endpoint, the majority of its operations take place in the cloud.
What other advice do I have?
Keep in touch with this company. With Cynet's assistance. On the other hand, I just have one client. Who didn't have contact with Cynet and wanted to get rid of it? Because, you know, Cynet, we don't have any. Cynet never communicates with us. We know that they don't even notice.
We know we paid for it, but that's all there is to it. When they contacted you, you answered, "Oh, we don't we don't extend our subscription after three years," which was correct. Well, why not, I reasoned. Well, we didn't see anything from Cynet, I explained. And I responded, but did you know how frequently Cynet has averted a breach in your environment, despite the fact that they are a politically sensitive organization?
I said. I'll set up a call, and we did a call with support, and support showed them the list of serious breaches that had occurred in the last three years, and they were just astounded because we hadn't even noticed you had these things you had prevented, and they were very thorough in their response. And they said it was all over. We have extended the license for three more years. I believe they wanted to buy for at least five years.
This is the best thing we have heard. We had no idea. However, they were significantly breached, and before it had, you know, so there was no prevention, but the breach occurred. And in virtually all cases, Cynet had killed the breach before anything happened in less than a minute.
They replied to their subscription request. It's excellent to plan a call or a session with Cynet Support, say, once a year. To gain context, you must first comprehend where you are and what they did.
I would rate Cynet a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Updated: December 2024
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