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Director InfoSec and Audit at a manufacturing company with 1,001-5,000 employees
Real User
Endpoint security with monitored support that is stable and easy to setup
Pros and Cons
  • "The most valuable feature is the monitored support behind it."
  • "Most of their times are in Greenwich Mean Time. I would like to see more local time zones."

What is our primary use case?

This solution covers the endpoint. It protects your files, users, devices, and network significantly better than the other solutions in the market.

How has it helped my organization?

We are much less concerned about the new threats of attack that keep evolving and could negatively impact our data and our reputation.  For example the SolarWinds breach of December 2020; we could feel quite comfortable that the IOC's had already been incorporated into the detection and prevention engine.

What is most valuable?

The most valuable feature is the monitored support behind it. The CyOp's team remains a great partner to protect us and help us feel safer.

What needs improvement?

There has not been much that I could currently identify as major areas for improvement, experience in the US Market will come because while newer to the US market their support has been very good and the solution solid.

Functions-wise, at present the times for events are not a user's local time, but we assume that will be corrected soon. It would nice to be able to see local time zone capability. 

Buyer's Guide
Cynet
March 2025
Learn what your peers think about Cynet. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,592 professionals have used our research since 2012.

For how long have I used the solution?

We have been proactively using Cynet for nine months and are using the current version. It is great to automatically get updated to the most current version without worrying about the implementation process.

What do I think about the stability of the solution?

It's a very stable solution and has never been down for us.

What do I think about the scalability of the solution?

Cynet is scalable, but for us, we deal with much smaller the product can scale to. We are dealing with 50 to 100 endpoint implementations, but the solution was capable of handling 50,000 to 100,000 and even larger 250,000 plus environments with what appeared to be no issues from our discussions.

How are customer service and support?

The technical support has been awesome and very responsive. We haven't had any issues.

Which solution did I use previously and why did I switch?

This product is better than Carbon Black and many of the others that we considered, which seemed more limited in what areas of attack that were covered, or compared to SentinelOne there seemed to be greater transparency of information accessible with Cynet360 across the endpoint.

How was the initial setup?

It was the easiest setup you could have wanted. It took maybe ten minutes  for over 100 endpoints and 5 to move devices from detection to prevention methods. 

What about the implementation team?

We worked directly with Cynet and their support was awesome. The implementation was so smooth, that in the time it took for the engineer to explain the install process it had already deployed to hundreds of devices. 

What's my experience with pricing, setup cost, and licensing?

It's a subscription. Our implementation is as a managed service provider. Our billing was flexible.

Which other solutions did I evaluate?

We did basic reviews of other solutions such as SentinelOne and CarbonBlack, but the CyOps backing for the solution was a game changer all integrated for us. Their expertise and responsiveness remains a highlight still.

What other advice do I have?

I have been doing information security for 35 years and this is a product that I recommend.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2650062 - PeerSpot reviewer
Cyber Security Specialist at a computer software company with 1-10 employees
Real User
Top 20
Automated integrations simplify client operations and reduce monitoring needs
Pros and Cons
  • "The SOAR function, deception, and forensics are very useful."
  • "My clients have used Cynet since it is a very automated solution with excellent detection capabilities."
  • "Maybe they should add more cloud-to-cloud integrations and also focus on integrations with local, on-premises services."
  • "Their technical support can be improved in terms of speed when opening a ticket."

What is our primary use case?

My clients have used Cynet since it is a very automated solution with excellent detection capabilities. Currently, I do not have clients who are actively using Cynet, however, I am in the process of finding customers for this solution.

What is most valuable?

For example, the SOAR function, deception, and forensics are very useful. Another valuable feature is the integration with other services for logs. Additionally, my clients like it because it is highly automated. They do not need a dedicated person to monitor the solution all the time.

What needs improvement?

Maybe they should add more cloud-to-cloud integrations and also focus on integrations with local, on-premises services. Integration with local Active Directory, not only Azure AD, is a must. 

Also, integration with Exchange on-premises, not only online, should be considered. Many customers use on-premises servers like Exchange on-premise, Active Directory on-premise. They have email protection that works with Google Workspace and Office 365, however, it cannot work with local Exchange or free email domains like Yahoo or Gmail.

For how long have I used the solution?

I have experience working with this tool for a year and a half.

What do I think about the stability of the solution?

I think Cynet is stable. I would rate its stability as eight out of ten.

What do I think about the scalability of the solution?

I would rate Cynet as highly scalable.

How are customer service and support?

Their technical support can be improved in terms of speed when opening a ticket. I would rate their technical support seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward and not complicated.

What was our ROI?

My clients appreciate Cynet since it is highly automated, eliminating the need for a dedicated person to monitor the solution.

What's my experience with pricing, setup cost, and licensing?

The price is competitive, so I cannot complain about it.

What other advice do I have?

I will highly recommend Cynet. I would rate this solution overall as eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Cynet
March 2025
Learn what your peers think about Cynet. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,592 professionals have used our research since 2012.
SOC Manager at Nais Srl
Real User
An easy to scale solution that makes it easy to check information about user devices, but room for improvement in the user-friendliness of the console
Pros and Cons
  • "I like that it is possible to use the solution to check more information about the users' devices."
  • "Management of the console could be simplified and made more user-friendly because right now it's not very easy to use."

What is our primary use case?

This is a very good solution for discovering malware and checking the behavior at user endpoints.

What is most valuable?

I like that it is possible to use the solution to check more information about the users' devices. 

What needs improvement?

Management of the console could be simplified and made more user-friendly because right now it's not very easy to use. I would also like to see a feature that makes it possible to do a better check of the network.

For how long have I used the solution?

I have been using this solution for about two years. 

What do I think about the stability of the solution?

This is a stable product. 

What do I think about the scalability of the solution?

We have a team of four or five people within our company who work with Cynet. This solution is absolutely easy to scale. 

How are customer service and support?

The solution has good support. I would rate them as a five out of five. 

What about the implementation team?

The deployment was easy and fast because we used a third-party. Implementation is handled on the cloud, so the only thing we have to do is deploy the agent on the device. We need the correct tool to deploy it and each customer has a different tool, but the activity of installing it is very, very easy. On a scale of one to five, I would rate my experience with deployment as a four. 

I call Cynet for any maintenance needs. 

What's my experience with pricing, setup cost, and licensing?

This solution is expensive. I would rate the price as a three out of five when compared to similar products. 

What other advice do I have?

I use different solutions, and the big difference is how quickly the users need to use it. Bitdefender is probably easier than Cynet or Carbon Black because the technician or analyst doesn't need special skills to use it. Cynet is more complicated than Bitdefender because it has more features, rules, and functionality, so analysts need more skill to use it.

Another difference is the ability of the platform and the user interface. They are all very good instruments for security, but the main difference is probably the usability.

It's possible to create more granular rules in Cynet for different things. I would say Bitdefender is for a medium-sized company, probably, while Cynet is good for big companies.

I would recommend Cynet to big companies because the platform is more expensive, so it's probably not possible for small or medium companies to buy it. 

I would rate this solution as an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
VP, CIO, CDO at a manufacturing company with 501-1,000 employees
Real User
A full blocking system that works
Pros and Cons
  • "We are protecting all our workstations."
  • "Linux servers are not supported."

What is our primary use case?

We are protecting all our workstations. We have installed Cynet on all the servers as quite a lot of employees are working from home because of the situation.

How has it helped my organization?

We tested for a short period without blocking any attacks. But because of cyber security issues here in Israel, after three weeks we made it a full blocking system and it works. It's working fantastic.

What needs improvement?

One problem is that Linux servers are not supported. We have our sites, but our servers that are in the cloud supporting the sites are not supported. The second problem is they don't have a solution for mobile yet, but it's expected next year. I want to install the solution on mobile devices. We have quite a lot of tablets and phones.

A mobile solution will close the pyramid of all the clients in the data being used in the organization. Also we have outside suppliers and customers, or suppliers that are attached directly to the organization, and we also covered them.

For how long have I used the solution?

I have been using the latest version of Cynet since March.

What do I think about the stability of the solution?

The solution is a very good one, very clever. We never know if it will stop all the VOD attacks, but we hope it does the work.

What do I think about the scalability of the solution?

We didn't go forward with this yet. I don't know if we will need to do it. As I said before, the only obstacle was with the Linux-based servers on our site. We are not using a lot of Linux, so we didn't install the EDR. The next stage may be to start engaging with the appliance companies and try to do it.

How are customer service and support?

Customer service and support were very responsive. We called them, and they were really giving the 24/7 solution. We are not working on Saturday, and the date that the attack was done on one of our suppliers was on Saturday. It was at 10 o'clock in the morning. At 3 o'clock we engaged with them; at six o'clock the installation was done.

How was the initial setup?

Ours was straightforward. 

We had an issue with one of our suppliers who was attacked and decided to fully engage with the solution. They deployed it in three hours.

What's my experience with pricing, setup cost, and licensing?

Our licensing agreement with them is a yearly agreement. We signed for one year because we wanted to check the solution. We are still waiting for the mobile solution as part of our agreement. The timeline is next year and the cost includes also 24/7 solution. The pricing was good.

Which other solutions did I evaluate?

There were three solutions we were talking about: CrowdStrike, Cynet, and Cybereason. They were the shortlist, the companies after we checked a few weeks to determine what solution we were going to take. We looked at three main parameters: the quality of the solution, the pricing, and the ease of deployment. At the end of the day, Cynet got the maximum rating. We did very deep work with consultants. We didn't make a decision in one day. We also checked Palo Alto and others, but on the shortlist, Cynet got the highest score.

What other advice do I have?

I would surely recommend it. It's a very clever solution. In Israel we have competitors; Cybereason is an Israeli company. We also checked them and other companies. One of the main reasons we chose Cynet was because they have their own distribution system for all the computers. That's the reason it was implemented so quickly.

We already bought BigFix. Now it's secondary, but for the first deployment, it was really, from our point of view, a very clever decision because we didn't plan to do it in one day. And we thought that the plans in one day would create a risk for us, for utilization of CPOs and other things. We found out utilization of the CPO is very low for all the endpoints clients. So it was quite a good surprise for us. We didn't face even one problem with any of the clients that were deployed, and we deployed it on around 1,500 clients in sales, including service.

Overall, I would rate Cynet a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Zubair Ahmad - PeerSpot reviewer
Senior Chief Manager at Arcil
Real User
Top 5
Provides excellent performance immediately quarantining anything suspicious
Pros and Cons
  • "A reliable security system that automatically quarantines anything suspicious."
  • "The command line interface could be improved."

What is our primary use case?

The primary use case of this product is to provide security. We monitor alerts that come in from Cynet. We are based in India, I'm the company's chief manager and we are customers of Cynet. 

What is most valuable?

This is a reliable security system that automatically quarantines anything suspicious and takes direct action without IT interference. Nothing is required from the user because Cynet provides MDR services. We receive alert emails notifying us that something has been detected and is suspicious. It can be removed from quarantine but it's generally a genuine alert. The product performance is very good. 

What needs improvement?

The command line interface could be improved. I'd like to see them integrate a remote feature for the system so that we can control the network system remotely from the console. That would be very helpful for the admin. 

For how long have I used the solution?

I've been using this solution for four months. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. We have 300 Cynet licenses. 

How are customer service and support?

We mainly used the support for training purposes when we deployed the solution. Since then we haven't needed to contact customer support. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are very reasonable. We pay the equivalent of about $US25 per license annually. 

Which other solutions did I evaluate?

I also evaluated Cortex and it was very painful to handle the Cortex XDR because every time we needed to mitigate anything in the dashboard, it all had to be whitelisted individually. Cynet, on the other hand, takes care of everything. An alert goes out and we receive a notification that they have taken action. 

What other advice do I have?

I rate this solution 10 out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1888389 - PeerSpot reviewer
Solutions Architect at a computer software company with 51-200 employees
MSP
Real-time monitoring, and support, with all-in-one technology that is easy to manage and track
Pros and Cons
  • "The most valuable feature of this solution is the network part of it because most of the endpoint products in XDS products we find Cynet has networking user behavior analysis and network analysis, for the whole team."
  • "I would like to see more emphasis on building the data lake and storing all endpoint data in the enterprise data lake so that data mining can be performed"

What is our primary use case?

With Cynet we are able to real-time monitoring from a SOC remotely.

We have extended real-time support for the product that is available 24 hours a day, seven days a week.

What is most valuable?

The most valuable feature of this solution is the network part of it because most of the endpoint products in XDS products we find Cynet has networking user behavior analysis and network analysis, for the whole team.

These are the features we like. It is all built-in. Unlike most other technologies, XDR requires the use of third-party network monitoring tools.

What needs improvement?

Reporting in Cynet needs improving.

It is an excellent product. I would like to see more user-friendly reporting features.

Certain reports are missing, but I am confident that they would work on them.

The only downside of Cynet is the reporting.

If you look at security, I believe it is more about building a data lake with everything in it. That is something that we are talking with Cynet about.

I would like to see more emphasis on building the data lake and storing all endpoint data in the enterprise data lake so that data mining can be performed. CrowdStrike could do the same thing, in my opinion.

For how long have I used the solution?

I have been using Cynet for approximately 5 years.

What do I think about the stability of the solution?

I have had no issues with Cynet in the five years that I have used it.

Cynet is a stable solution.

What do I think about the scalability of the solution?

Cynet is a scalable solution.

We have three solutions architects who are involved with Cynet and CrowdStrike.

Personally, I check in with the analyst once a week to ensure that everything is in order.

This solution is appropriate for organizations such as SMBs and Enterprises. The largest enterprise with 34,000 endpoints is a telecommunications company, while the smallest has 500, and another with 2,000.

It's scalable.

It's not really a question of being a more enterprise or SMB product. It is appropriate for everyone.

How are customer service and support?

Real-time support is excellent. As previously stated, they were connected to the systems in real-time. They provide first-line support, whereas we only provide second-line support. Excellent product, with excellent support.

You could look at most of the technologies available to see where they fall short. I believe Cynet's competitive advantage is its 24/7 real-time support.

I would rate their technical support a five out of five, with five being the best.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We currently provide service to a large number of clients in South Africa and throughout Africa. The primary products we currently use in the endpoint are CrowdStrike and Trend Micro. However, we are gradually moving towards Cynet.

We are a partner of CrowdStrike and we offer it as a service to our clients.

I have 12 years of experience working with CrowdStrike Falcon EDR.

I believe it is more about the after-sales service and support that comes with it, but as I previously stated, we are currently moving away from CrowdStrike. 

We are using a technology known as Cynet, and there are reasons for this. It is not just about the technology, it is the service that is provided to ensure that a customer does not have a breach.

We have worked with a number of endpoint products, including the CrowdStrike EDR product. We are aware of the product features.

CrowdStrike XDR has not yet been released. We use EDR, but what we like about the product right now is the threat hunting and intelligence components, which make things much easier for analysts to hunt.

How was the initial setup?

The initial setup is easy. It's straightforward.

It would take you an hour, or two, to implement a client with 2000 endpoints.

It is a great product, and CrowdStrike is as well. The technology is great.

With one being difficult, and five being easy I would rate the setup a five out of five. It's easy.

Most of our clients are deployed on the cloud, only one client is on-premises. We prefer the Cloud it is easier to maintain and manage.

The product requires no maintenance.

What's my experience with pricing, setup cost, and licensing?

The price is very competitive. However, if I am coming to you, and you are selling me a security product, I should not be looking at the price because I am looking to secure my environment. 

I will not lose anything by securing my environment, and there will be no data breaches.

The cost of implementing something like Cynet or CrowdStrike should not be an issue. 

You are attempting to protect and secure your environment, price should not be an issue.

I don't deal with the pricing, but it is a great product.

The price is lower than CrowdStrike. I would rate the pricing a four out of five.

Which other solutions did I evaluate?

When compared with other similar solutions, Cynet looks at the network, the host, the files, the directories, and the users, where the others are concerned, you must add them.

This is all combined in one technology, which makes things easier to manage and track.

What other advice do I have?

We are a partner of Cynet.  

We use the product in all of our customers' environments.

We are system integrators of Cynet. We integrate the solution for our customers.

It's a good product, I would rate Cynet a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ch342 - PeerSpot reviewer
Information Security Consultant at a financial services firm with 1,001-5,000 employees
Real User
Top 10
An extremely affordable and robust solution that comes with automated response capability and 24/7 SOC monitoring
Pros and Cons
  • "Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool."
  • "They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."

What is our primary use case?

It is being used for continuous protection. It is used as old standard antivirus and next-generation anti-malware using behavior and analytics. It provides defense against zero-days and living-off-the-land attacks.

I am absolutely up-to-date in terms of its version.

What is most valuable?

Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool.

What needs improvement?

I'm quite happy with them. Compared to other tools that I've seen, they're kind of ahead of the curve. So, it is hard to fault an organization that I see as a leader. Other companies spend a lot more money on marketing but don't really do much more in terms of protection.

They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR.

For how long have I used the solution?

I have used it at a couple of different places I've worked. I started working with it back in 2016.

What do I think about the stability of the solution?

It is very stable. There were no negative interactions with any of our business applications or users. It has been quite good.

What do I think about the scalability of the solution?

For our needs, scaling is not a big consideration.

How are customer service and support?

They had an onboarding session with us. They walked us through all the features and gave recommendations for a startup versus more mature configurations. Now that we're getting started on a regular basis, I find them to be very responsive. They are available via phone or email and willing to do a shared desktop or video meeting when we need them.

How was the initial setup?

I'm currently with a very small organization. We're using their cloud-based management system. So, there was no setup. We could have had an on-site server if we really wanted to, but we're small. We try to avoid that. 

We were up and running very quickly. It took however long it takes to distribute their endpoint software using a software distribution tool.

What's my experience with pricing, setup cost, and licensing?

It is extremely affordable. I'll give it a five out of five in terms of price. It was half the cost of the next closest competitor, and the competitor didn't provide SOC services.

Which other solutions did I evaluate?

My head office selected to go with CrowdStrike, and I chose this over CrowdStrike.

What other advice do I have?

Just give it a try. It'll speak for itself. 

I would rate it a 10 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Executive Officer at Vincacyber
Real User
Top 20
Easy to set up and use, good customer support, and can be managed from mobile devices
Pros and Cons
  • "This solution requires less management and is very easy to use."
  • "A support center in Asia is needed."

What is our primary use case?

We are a technical services company and we provide this solution to our customers, as well as use it ourselves.

Cynet is a breach protection platform. 

What is most valuable?

This solution requires less management and is very easy to use.

Cynet can be controlled from a mobile device such as an iPad or an iPhone.

What needs improvement?

They need to create an Android app to support more mobile devices.

A support center in Asia is needed.

For how long have I used the solution?

I have been working with Cynet for the past eight months.

What do I think about the stability of the solution?

This solution is very much stable. The product is very mature and we have not seen any bugs.

What do I think about the scalability of the solution?

Scalability is very good. Our clients who use Cynet are medium-sized and enterprise-level businesses.

How are customer service and technical support?

The customer support is good, although they should have a center for support available in Asia.

Which solution did I use previously and why did I switch?

I have worked with many other solutions including McAfee, Symantec, CrowdStrike, Cylance, and solutions from Microsoft.

Our clients choose Cynet because it is both simple to use and comprehensive. It's a complete solution and you don't have to buy anything else.

How was the initial setup?

The initial setup is extremely easy. It is better than any product on the market.

It will take a few hours to deploy to a huge team of 10,000 to 15,000 people.

What about the implementation team?

We deployed this solution in-house and one person is enough for the task.

We have not more than ten people who maintain this solution. Some of them control it using mobile apps.

What's my experience with pricing, setup cost, and licensing?

It gives you a high level of protection at a very good price.

What other advice do I have?

This is a brilliant solution. I recommend it and my advice is simply to go ahead and implement it.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Cynet Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Cynet Report and get advice and tips from experienced pros sharing their opinions.