We performed a comparison between Cynet and Intercept X Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. Cynet needs to expand device support and add customization options. Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Users suggest improving network monitoring and strengthening integration with other tools. Intercept X Endpoint could benefit from better integration with third-party vendors and improved support for virtual infrastructures.
Service and Support: Cynet's customer service is consistently lauded for its excellence. Their dedicated support team is available around the clock, and they also have a contingency plan for urgent incidents. Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation.
Pricing: Customers generally think Cynet is affordable and a good value for its features. Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment.
Comparison Results: Our users prefer Cynet over Intercept X Endpoint. Cynet offers a tailored experience, regular automatic updates, and a user-friendly dashboard equipped with advanced protection capabilities. The solution goes the extra mile with its sophisticated ransomware defense and complimentary 24/7 SOC service. While Intercept X Endpoint also offers solid threat protection, Cynet's customization options and comprehensive cybersecurity approach make it the top choice.
"It gives a lot of flexibility in terms of configuration and customization as per the business requirements."
"We can use Defender to block and monitor for security purposes without needing multiple other products to do different tasks."
"There is also one dashboard that shows us the status of many controls at once and the details I can get... It gives a great overview of many areas, such as files, emails, chats, and links. Even with the apps, it gives you a great overview. In one place you can see where you should look into things more deeply..."
"For me, the advanced hunting capabilities have been really great. It allowed querying the dataset with their own language, which is KQL or Kusto Query Language. That has allowed me to get much more insight into the events that have occurred. The whole power of 365 Defender is that you can get the whole story. It allows you to query an email-based activity and then correlate it with an endpoint-based activity."
"It's a very scalable tool that can be used in a very small environment or in a very large environment. Everything can be managed from a simple dashboard and can be scaled up or down depending on the customer's environment."
"Microsoft Defender XDR is scalable."
"Another noteworthy feature that I find appealing in Microsoft Defender is the credit-backed simulation. This feature enables organizations to train their users on effectively responding to phishing emails through a simulated training environment."
"The solution is well integrated with applications. It is easy to maintain and administer."
"The initial setup is simple and user-friendly."
"The product is very easy to use. Customers really appreciate that."
"The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect. There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people. The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does."
"It can be deployed in autonomous mode, and then it automatically blocks malware threats."
"Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page."
"Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management."
"The interface is exceptionally clear and easy to understand."
"The most valuable feature is the monitored support behind it."
"We use Sophos Intercept X for Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) in our organization."
"The forensics within the solution are quite good. The ransomware mitigation is also impressive."
"We have found the pricing to be reasonable."
"One reason why I have stuck with Sophos is because it grabs it and deals with it, and if it's known malware, it can quarantine it or delete it."
"There do not seem to be any limitations to the scalability of this product."
"It's quite simple to use and user friendly."
"The most valuable feature is that it literally works. We have reduced a lot of complaints after switching to Sophos."
"I have found the most valuable feature to be the EDR."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"The support could be more knowledgable to improve their offering."
"Because of the training model, Defender XDR's automatic response sometimes blocks legitimate users and activities. Also, the UI sometimes responds slowly."
"Customers say they want absolutely seamless integration between other Microsoft solutions and Defender XDR, including the ability to change device settings within the Defender portal. They need to contact the IT team responsible for the device management tools to change some settings. They would prefer that those changes be initiated directly from the Defender portal or applied from Intune without involving the IT operations team."
"Intrusion detection and prevention would be great to have with 365 Defender."
"Defender also lacks automated detection and response. You need to resolve issues manually. You can manage multiple Microsoft security products from a single portal, and all your security recommendations are in one place. It's easy to understand and manage. However, I wouldn't say Defender is a single pane of glass. You still need to switch between all of the available Microsoft tools. You can see all the alerts in one panel, but you can't automate remediation."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"A support center in Asia is needed."
"Compliance reports need to improve."
"There are some shortcomings in Cynet's integration capabilities that need improvement."
"The reporting functionality in Cynet may not be as comprehensive or flexible as desired."
"I would like to see support for mobile protection and some additional reports included."
"I'd like to see more data loss prevention within the product."
"The command line interface could be improved."
"One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well."
"The technical support is the lone sore-point when dealing with this product."
"It would be beneficial if you could expand support for Windows 7 and Windows Server 2008 without charging an additional fee."
"The after sales service and support could be improved."
"It consumes a lot of resources, and something needs to be done for that."
"When there is an event generated by either the firewall or Intercept X, and the originating IP address is the same, these should be merged into a single event rather than two."
"Sophos has a lot of different features. Some of them are tied to different clients, which may mean that different prices or licenses have to be added on. It can be a little bit confusing if you're not familiar with the logic of how they work. They can make it a little bit clearer."
"Sophos needs to create a YouTube channel with educational material for technicians or engineers."
"The pricing could be a bit lower to match the normal retail pricing."
Cynet is ranked 17th in Endpoint Protection Platform (EPP) with 35 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. Cynet is rated 8.8, while Intercept X Endpoint is rated 8.4. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Fortinet FortiClient. See our Cynet vs. Intercept X Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Endpoint Detection and Response (EDR) vendors, and best Extended Detection and Response (XDR) vendors.
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