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Cynet vs Fidelis Elevate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.1
Cynet provides highly rated 24/7 responsive support, with excellent SOC integration, though portal and feature support needs improvement.
Sentiment score
9.7
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Their SOC side support, when a threat is detected, is excellent.
 

Room For Improvement

Sentiment score
5.5
Cynet needs improvements in mobile support, reporting, integrations, incident visibility, and support infrastructure, especially in Asia.
Sentiment score
4.8
Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
 

Scalability Issues

Sentiment score
8.5
Cynet offers scalable security solutions across industries, supporting diverse environments with ease of expansion and seamless onboarding.
Sentiment score
7.7
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Cynet is very scalable.
 

Setup Cost

Sentiment score
6.6
Cynet offers budget-friendly pricing with comprehensive security components, costing between $18,000 and $28,000 annually, plus per license fees.
No sentiment score available
I think the pricing of Cynet is fair and one of the better options in the market.
 

Stability Issues

Sentiment score
8.6
Cynet is highly reliable and stable, with consistent high ratings for efficiency and minimal resource usage compared to alternatives.
Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
 

Valuable Features

Sentiment score
8.4
Cynet offers user-friendly, scalable security with automated features, 24/7 support, and comprehensive ransomware and malware protection for all teams.
Sentiment score
6.0
Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
 

Categories and Ranking

Cynet
Ranking in Endpoint Detection and Response (EDR)
14th
Ranking in Threat Deception Platforms
3rd
Ranking in Network Detection and Response (NDR)
4th
Ranking in Extended Detection and Response (XDR)
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
37
Ranking in other categories
Security Information and Event Management (SIEM) (10th), Endpoint Protection Platform (EPP) (16th), User Entity Behavior Analytics (UEBA) (4th), Ransomware Protection (5th)
Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
39th
Ranking in Threat Deception Platforms
6th
Ranking in Network Detection and Response (NDR)
13th
Ranking in Extended Detection and Response (XDR)
23rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
SSL/TLS Decryption (2nd), Managed Detection and Response (MDR) (24th)
 

Featured Reviews

Ch342 - PeerSpot reviewer
Continuously improving and comes with automated response and SIEM/SOC
This is the third company I've worked with, and I've brought them in as a provider. For me, it's as good as it gets. Nobody likes to talk about tens, but they have a better record of detection than CrowdStrike, and they didn't shut down the world like CrowdStrike. If you really dig down into it, who are the founders of the companies? On the one hand, you have a guy who used to be a consultant, I believe, and we know they're full of it. On the other hand, you got a guy who hacked into an Israeli bank, I think, when he was about 15 years old. They eventually hired him, and now this is his third startup. So, when you look at it that way, there's no comparison.
Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
816,562 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
7%
Manufacturing Company
7%
Comms Service Provider
7%
Financial Services Firm
21%
Computer Software Company
12%
Energy/Utilities Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
I don't have specific information about integration capabilities or licensing costs.
What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
 

Also Known As

No data available
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
First Midwest Bank
Find out what your peers are saying about Cynet vs. Fidelis Elevate and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.