Try our new research platform with insights from 80,000+ expert users

Cynet vs Fidelis Elevate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Cynet effectively protects sensitive information and counters cyberattacks quickly, though exact ROI data is unspecified yet users report value.
Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
 

Customer Service

Sentiment score
8.1
Cynet provides responsive 24/7 support, praised for SOC assistance but needs improvement in non-technical inquiries and local presence.
Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Their SOC side support, when a threat is detected, is excellent.
 

Scalability Issues

Sentiment score
8.3
Cynet provides seamless scalability and compatibility for varied company sizes, ensuring efficient performance across diverse operating systems and environments.
Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Cynet is very scalable.
 

Stability Issues

Sentiment score
8.6
Cynet is praised for its stability, reliability, and minimal issues, achieving high user ratings despite minor initial false positives.
Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
 

Room For Improvement

Improvements needed in mobile support, technical response, customization, reporting, usability, integrations, and feature enhancements like AI detection.
Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
 

Setup Cost

Cynet offers competitive pricing with flexible subscription options, integrating multiple features in one solution, including optional support costs.
I think the pricing of Cynet is fair and one of the better options in the market.
 

Valuable Features

Cynet excels with user-friendly interface, strong threat detection, seamless integration, and comprehensive features for security and scalability.
Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
 

Categories and Ranking

Cynet
Ranking in Endpoint Detection and Response (EDR)
14th
Ranking in Threat Deception Platforms
3rd
Ranking in Network Detection and Response (NDR)
4th
Ranking in Extended Detection and Response (XDR)
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
38
Ranking in other categories
Security Information and Event Management (SIEM) (10th), Endpoint Protection Platform (EPP) (17th), User Entity Behavior Analytics (UEBA) (5th), Ransomware Protection (5th)
Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
38th
Ranking in Threat Deception Platforms
6th
Ranking in Network Detection and Response (NDR)
14th
Ranking in Extended Detection and Response (XDR)
23rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
SSL/TLS Decryption (2nd), Managed Detection and Response (MDR) (24th)
 

Featured Reviews

Ch342 - PeerSpot reviewer
Continuously improving and comes with automated response and SIEM/SOC
This is the third company I've worked with, and I've brought them in as a provider. For me, it's as good as it gets. Nobody likes to talk about tens, but they have a better record of detection than CrowdStrike, and they didn't shut down the world like CrowdStrike. If you really dig down into it, who are the founders of the companies? On the one hand, you have a guy who used to be a consultant, I believe, and we know they're full of it. On the other hand, you got a guy who hacked into an Israeli bank, I think, when he was about 15 years old. They eventually hired him, and now this is his third startup. So, when you look at it that way, there's no comparison.
Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
824,145 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
22%
Computer Software Company
12%
Energy/Utilities Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
I think the pricing of Cynet is fair and one of the better options in the market. It's right in the middle compared to other solutions.
What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
 

Also Known As

No data available
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
First Midwest Bank
Find out what your peers are saying about Cynet vs. Fidelis Elevate and other solutions. Updated: November 2024.
824,145 professionals have used our research since 2012.