We performed a comparison between CrowdStrike Falcon and Fidelis Elevate based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"The most valuable aspect is undoubtedly the exploration capability"
"Defender is easy to use. It has a nice console, and everything is all in one place."
"I like 365 Defender's advanced threat hunting. The dashboard is user-friendly with templates for site policies, etc. The most important use case is evaluating the risk links and applications."
"We are connected to Microsoft and have every laptop enrolled. This acts as an endpoint. The tool helps me check security and compliance. I can also check what a device is doing."
"The summarization of emails is a valuable feature."
"Microsoft Defender XDR is scalable."
"The comprehensiveness of Microsoft's threat detection is good."
"CrowdStrike enables the infrastructure managers to visualize all the events and get information about the network."
"As long as the machine is connected to the Internet, and CrowdStrike is running, then it will be on and we will have visibility; no VPNing in or making some type of network connection. CrowdStrike always there and running in the background; for us, that is big. We wanted something that could give us data as long as the machines connected to the Internet and be almost invisible to the employees."
"Everything is automatic. I install the sensor and renew the service. Periodically, I get a notice that they've shut something down."
"The most valuable feature of CrowdStrike Falcon is its accuracy."
"CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow."
"It seems to do a pretty good job of protecting the host. It offers good insights that it gives you when it has a detection. It's pretty incredible."
"Scalability hasn't been an issue for us."
"The feature that I find to be the most valuable, is being able to look at the system analysis and being able to baseline what is installed on the system."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups."
"The console is missing some features that would be helpful for a managed services provider, like device and user management."
"The patching capability should be there. Patching is something that you cannot do even though you see the vulnerabilities present in your environment. For patching, you have to depend on another solution."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"It would be helpful if the solution could scan faster when it comes to scanning attachments to emails."
"The cost can be high if you want to build custom license packages. Another area for improvement is the policies. In Azure, we need to implement policies in JSON format, but in 365 Defender 365, it would be helpful to use a different format so we can customize the platform."
"Microsoft tends to provide too many features, which makes the solution prone to bugs."
"The data recovery and backup could be improved."
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"The detection time has room for improvement."
"The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved. To me, that's kind of weak."
"Tighter integration around XDR could be included."
"An improvement would be to extend support to legacy and unsupported servers."
"The installation process for this software needs to be simplified."
"We sometimes get false positives."
"CrowdStrike Suites and the way that it bundles things can be a bit challenging. It should be easier to integrate with the other stuff that they sell or be included with what they sell. We have one piece, then they are talking about another piece on vulnerability management all of the sudden, and we don't own that piece. We can see it in the console, but nothing shows up. It simply appears within the tool as an option, but we can't use it without purchasing it."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The reports in the endpoint area of Elevate can be improved."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews while Fidelis Elevate is ranked 41st in Endpoint Detection and Response (EDR) with 7 reviews. CrowdStrike Falcon is rated 8.8, while Fidelis Elevate is rated 8.4. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and SentinelOne Singularity Complete, whereas Fidelis Elevate is most compared with Microsoft Defender for Endpoint, VMware Carbon Black Cloud, Darktrace, Trellix Endpoint Security (ENS) and Symantec Endpoint Detection and Response. See our CrowdStrike Falcon vs. Fidelis Elevate report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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