Fidelis Elevate vs VMware Carbon Black Cloud comparison

Fidelis Security and VMware are both solutions in the Endpoint Detection and Response (EDR) category. Fidelis Security is ranked #38 with an average rating of 9.0, while VMware is ranked #29 with an average rating of 8.0. Additionally, 100% of Fidelis Security users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.

Fidelis Elevate

Read 7 Fidelis Elevate reviews

902 Views
560 Comparison Views

100% willing to recommend

VMware Carbon Black Cloud

Read 18 VMware Carbon Black Cloud reviews

416 Views
336 Comparison Views

93% willing to recommend

Fidelis Elevate

VMware Carbon Black Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Fidelis Elevate and VMware Carbon Black Cloud compete in the security solutions category. VMware Carbon Black Cloud holds an advantage in advanced threat detection and real-time analytics, while Fidelis Elevate is stronger in visibility and automated response.

Features: Fidelis Elevate offers comprehensive visibility across environments, automated response capabilities, and robust endpoint security. VMware Carbon Black Cloud provides advanced threat detection, real-time monitoring, and extensive threat intelligence.

Room for Improvement: Fidelis Elevate could enhance integration, provide more intuitive configuration options, and improve its user interface. VMware Carbon Black Cloud needs better reporting features, reduced false positives, and more customizable dashboards.

Ease of Deployment and Customer Service: Fidelis Elevate has straightforward deployment but occasional customer service delays. VMware Carbon Black Cloud offers seamless deployment and responsive customer service.

Pricing and ROI: Fidelis Elevate features competitive initial setup costs with a satisfactory ROI over time. VMware Carbon Black Cloud has higher setup costs, but users report a higher perceived ROI due to advanced features and performance.

To learn more, read our detailed Fidelis Elevate vs. VMware Carbon Black Cloud Report (Updated: December 2024).

Buyer's Guide

Fidelis Elevate vs. VMware Carbon Black Cloud

December 2024

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Categories and Ranking

Fidelis Elevate

Ranking in Endpoint Detection and Response (EDR)

38th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (14th), Managed Detection and Response (MDR) (24th), Extended Detection and Response (XDR) (23rd)

VMware Carbon Black Cloud

Ranking in Endpoint Detection and Response (EDR)

29th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Security Incident Response (4th)

Featured Reviews

Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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Tom Kar

Senior Security Specialist at Sopra

Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"

"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."

"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."

"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."

"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."

"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."

"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."

"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."

More Fidelis Elevate pros

"They're highly stable in comparison with other solutions I have."

"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."

"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."

"Integration and scalability are the most valuable."

"The most valuable features are the threat-hunting and the batch console."

"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."

"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."

"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."

More VMware Carbon Black Cloud pros

Cons

"The reports in the endpoint area of Elevate can be improved."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."

"One area for improvement is the maturity of its vulnerability features."

"It's not simple."

"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."

"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."

"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."

"Training and education for both partner and customer, including product marketing need to be improved."

"The cloud console has a lot of bugs and issues in the analysis part."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"It's quite expensive but we can customize it to reduce the price."

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

"You need to pay for the licensing of the product. The pricing is costly."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

"VMware Carbon Black Cloud is an expensive solution."

"The solution is very inexpensive so there is great cost savings to using it."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

"Pricing for this solution could be made lower."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

12%

Energy/Utilities Company

Manufacturing Company

Computer Software Company

20%

Financial Services Firm

13%

Real Estate/Law Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Fidelis Elevate?

It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly

See all answers

What is your experience regarding pricing and costs for Fidelis Elevate?

It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...

See all answers

What needs improvement with Fidelis Elevate?

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Response?

Threat hunting is the most valuable feature of VMware Carbon Black Cloud.

See all answers

Comparisons

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Compared 15% of the time

CrowdStrike Falcon vs Fidelis Elevate

Compared 14% of the time

Microsoft Defender for Endpoint vs Fidelis Elevate

Compared 13% of the time

Trellix Endpoint Security (ENS) vs Fidelis Elevate

Compared 9% of the time

Commvault Cloud vs Fidelis Elevate

Compared 8% of the time

More Fidelis Elevate Competitors

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 38% of the time

Rapid7 InsightIDR vs VMware Carbon Black Cloud

Compared 35% of the time

Splunk SOAR vs VMware Carbon Black Cloud

Compared 28% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Buyer's Guide

Fidelis Elevate

December 2024

Download Fidelis Elevate product report

Buyer's Guide

VMware Carbon Black Cloud

November 2024

Download VMware Carbon Black Cloud product report

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

Carbon Black CB Response

Learn More

Fidelis Security

VMware

Overview

Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.

Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

Sample Customers

First Midwest Bank

ALLETE belk

Buyer's Guide

Fidelis Elevate vs. VMware Carbon Black Cloud

December 2024

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