Cynet Reviews

We're still getting to know them, doing the proof of concepts of their product, which we're very happy with. It's an EPP/EDR platform and that's our primary use case. I'm the Chief Information Security Officer and we are customers of Cynet.

The most important thing for us is that the solution can be deployed in autonomous mode, and then it automatically blocks malware threats. On top of that, there is a service behind it with real people and they actually help with threat hunting and detection activities. The platform provides more than your normal EDR platform. Aside from the real people behind the product, it gives visibility on the network, on the file level, on the memory level, and it also does user behavior analysis, with a deception capability as well. It is quite feature-rich as far as I have seen and compared with other solutions on the market. We're enjoying that it has a bit more than the other platforms and it also allows us to discover what vulnerabilities we have on our endpoints as well which is more than you get from a typical EPP/EDR.

They're a young company and very responsive but they probably need to mature in their processes. For example, I think it should be easier to deal with false positives. Part of the issue could be that we deployed very quickly and we still have to organize training and things like that. Maybe when we've done that and we understand the solution better, there won't be that issue with the false positives. 

It's quite a powerful solution but one feature that they could add would be to have more standardized third-party integrations, then it would be an amazing product. This however can still be achieved with the very comprehensive API.

I've been using this solution for less than a year. 

The solution is very stable.

The scalability is amazing. We've had no issues with deploying on our perimeter and the coverage of OS systems is also very impressive. Especially in the Windows world, it can even run on out of date OS's like XP and it runs on Windows 7, Windows 10. It runs on all the server stuff from 2003 to 2019. We've got amazing coverage on our estate. We haven't noticed that there are any performance issues while running this agent. That is in contrast to Carbon Black, for example, which I know gives blue screens on workstations.

The service/technical support is first class.

The initial setup is amazing, it's very easy to deploy. It maybe took a couple of weeks but it could have easily been done in a week. It really is just the deploying agent. Cynet was not the blocking point, it was us because we deployed at holiday time, so some people were not available and their laptops were not available to have the agent deployed on it. 

From what I know of this product at the moment, I would definitely recommend Cynet. The IT world changes very quickly, so there will be other things that I would possibly look at. When we've been running this for a year, I'll look again to see how happy we are and what the competitors are doing. With the experience I have now, I'm pretty happy to recommend it.

I would rate this solution a 9 out of 10. 

As a reseller I have not used it in my own organization. We have SMB customers in retail and manufacturing, mostly with Microsoft-oriented IT landscapes, but also a few large financials and some (semi-)governmental organizations, all with complex hybrid IT landscapes. Cynet adapts easily to these different scenarios, and this is valid for the XDR software platform as well as for the included CyOps 24/7 SOC service.

The solution's most valuable aspect is the complete coverage as well as automation of protection and response, including its complimentary 24/7 SOC service, CyOps. A well-balanced combination of people, processes and technology. It is very, very hard to go undetected in a Cynet-protected landscape if your intentions are not good.

It's a holistic product and the only one that is, normally, offered with very good SOC services. Other products may be good in some aspects, but so far I have seen no match for the combination of completeness, visibility, and low operational load on the shoulders of your IT and security teams.

Cynet is unique in that it has almost everything included and it was built up from the ground, instead of a bundle of purchased and composed modules. It gives you very good visibility, is easier than other top-level XDR platforms, as well as a lower management effort. Maintenance is done automatically on a daily basis, including monitoring the customer's environment. That's an incredibly valuable proposition since that means that customers can focus on their business, also if they have small teams. Customers have to look into their Cynet logs to see how many attacks were neutralized, and how bad they could have been. Cynet's doing it all the time instead.

Another aspect of being holistic is that Cynet is releasing great new modules in the near future that will prove themselves very valuable. They will all be designed as part of the whole architecture and deliver seamless functionality.

The initial setup is easy and Cynet always stands by to complement the customer's team skill sets.

It's stable.

The pricing is reasonable, one may even call it very competitive.

Cynet 360 Auto XDR is quite complete, but there is always room for improvement. 

SIEM - Although their Centralized Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future.

SOAR - Cynet is calling its product Auto XDR since it is a completely automated platform with out-of-the-box many response playbooks, complemented by their CyOps SOC service. Nevertheless, the idea is to enhance functionality here in order to allow customers even more freedom to define their own playbooks.

Mobile - Cynet is fantastic, but it is not yet available for mobile devices. Up till now, I have not had questions about it from customers, but Cynet is working on mobile as well.

SSPM - Cynet have included the first version of their SaaS security posture management module, and the functionality will be expanded. Companies use many cloud platforms but cannot have the skills available to create the right security settings for all of these. With SSPM, Cynet takes care of that for you - automated.

I've been working with the solution for four years now. 

The solution is stable and reliable. We have not yet come across critical bugs or glitches. It did not crash or freeze. 

I have not seen any limitations in the total landscapes that can be accommodated. I have customers with 250 endpoints and with over 300.000 endpoints.

The technical support is excellent. I have had a bit of trouble in the commercial support as a reseller in a country where we started to sell Cynet. And, I cannot forget that some of the folks in Cynet were just going through a phase of worldwide recognition of inure capabilities of the offering, where some people started getting overworked. At this point in time, Cynet has improved a lot over the last year and now operate very professionally, though keeping their spirit of quality and personal contact.

CyOps - CyOps is the complimentary SOC, and is included in the price per endpoint. CyOps is indeed incredibly good. I continue to be impressed with the knowledge and skill levels and the dedication to their customers security.

Positive

I'm a reseller and have not used the product myself, I only can rely on customers' experiences for answering the questions. I am also aware of Sentinel One and Crowd Strike, which are both similar in their striving: deliver complete and good protection against cybercrime.

Cynet was recognized by MITRE, which is one of the leading security framework makers. They were recognized as one of the three best companies in their 2022 MITRE Enginuity test.

A colleague, a former Sentinel One employee, has told me that Sentinel One was a very good product. However, the big disadvantage is, it is purchased and bundled software, which means there is functional overlap as well as blind spots, and the operations and maintenance burden is heavier than with Cynet. With Cynet, the two big advantages are you have less effort to run it and easier great visibility. The daily workload is almost zero, and you have better visibility.

The initial setup is very easy and for may hard to believe. Installation can be done with an endpoint management solution or method that is in-house, or with the built-in solution if you prefer that. Functionally speaking you start with default settings and discover-only mode, and then you gradually refine and if you are comfortable you with on auto-protection mode. We did an install in a company with 500 people, and it was ready in less than one hour it was installed on all endpoints. Then the process starts in detection mode only and in this case we rapidly could switch to protection mode.

I am working at a reseller, so I may be biased. My view is: always work with Cynet and I rate their expertise a 10 out of 10. They designed the architecture (which is something you will keep always using an IT product), they designed the functionality you have and see the environments of all their customers. They will design your future releases. They get all the info of all their customers and for their basis tap into the great Israeli source of security specialists, complemented with top people around the world.

Cynet is very reasonable in terms of pricing. Our customers are really very satisfied with the cost - benefit ratio of Cynet. Some were even astonished. 

One funny anecdote: one customer, a very big one, called me when I sent them our quote, and asked, "We expected a lot more. Are you sure you did not make a mistake?"

My choice was about which brands I would like to work with and take responsibility to my customers, with whom I mostly have very long relationships.

I ran into practical requirements with a very large Swedish customer, and we could not cover their requirements with the portfolio we were selling by then. We discovered Cynet just by co-incidence and found that it held answers to all our questions at the time.

We quickly engaged with Cynet and also in the partnership process they were easy and fun to do business with.

I'm a reseller.

I would always work Cynet. It is a 100% channel company. They used not to be that way. You could deal directly with Cynet and they don't do it anymore. Therefore, I would recommend buying through a reseller. 

My recommendation as well is to always work with technical support from Cynet, don't do it yourself.

There are many service companies that run Cynet and then provide their own people. However, the people that Cynet employs in their security operations center are very good and very competent with their own solution; hard to match.

I'd rate the solution nine out of ten. There is always room for improvement, however, it's pretty good.

The solution is typically installed on endpoints. It offers many use cases. This is the great thing about this solution. We're focused on helping large enterprise systems or larger enterprise organizations that have a small support staff - and small support staff is the common denominator across both of these organizations out here now. Large or small, Cynet provides a lot of capabilities that reduce the need for full-time employees, if you don't have the bandwidth for them.

Cynet has its alerts out right away to warn clients of dangers. This happened, for example, when there was a big problem with Microsoft. They issued alerts right away so that I could know what's going on and have time to alert my customers. 

The ability to work with small teams and provide value is its most valuable aspect. They provide so many different value propositions. There are a lot of different things that users can take advantage of. 

The support is phenomenal. The global coverage also is great. You have total peace of mind.

The initial setup is very fast and very easy.

The stability has been good.

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I have been asked to expound on my comment.

In this one solution, your endpoint protection not only includes nextgen anti-virus, but the inclusion of User and Enity Behavioral Analysis and Deception tactics IN THE SAME SOLUTION with automated remediation are just 4 value propositions for any size team responsible for information security policy enforcement.

I haven't had the solution for that long. So far, I haven't run into issues. I've been very happy with it.

It's my understanding that they're coming out with different additional features that cover different endpoints. These things all take time, so I'm ecstatic with what they have out right now, for what it's able to provide protection. That said, we actually have protection prevention solutions also, however, with Cynet, we augment these. We're the inside, they're the outside. They're outside on the global scale, watching what attackers are doing, and we're inside trying to plug up cybersecurity holes and known vulnerabilities in applications within our customer's IT ecosystems. So far, it's working well.

They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet.

That said, you can't really say, "I wish they'd do this" or "I wish they'd do that." No, they need to keep doing what they're doing and helping me fend off these attacks. It's not about what else they could do, as we don't know what the attackers have planned until they strike.

I've been using the solution for three months at this point. 

So far, the solution is very stable. From the reviews and information we've seen, everyone is happy with its capabilities. And, it gives us insights into other solutions as well. We get to know what to expect. 

The scalability is great. We were able to onboard 5,000 devices in an hour. It's highly scalable and can scale fast. I haven't personally experienced any limitations.

Technical support is excellent. I'd rate them at a ten out of ten. I have no reason not to. They are helpful and responsive and we are quite satisfied with the level of service we get. 

We did not previously use another solution. 

The initial setup is phenomenal. We did 5,000 devices in one hour. Everything was up and registered within 24, however, technically after eight hours, you're done. It's up and working right away.

Each implementation, of course, is different. Your customers have their own unique situations. You have to cater to your customer. That's what we do. We tailor it to our customers' needs after providing some kind of a cybersecurity assessment and a cybersecurity score. Then we design for them what their risks are and how Cynet and our company can help mitigate those challenges. Each client is customized. No two customers are alike.

While clients have seen an ROI, I do not have exact data points that I can share. 

We are happy with the licensing. We're able to give out customers a solution at a price point that's very attractive to them and to us. That's without question, compared to some of these prices that we are understanding that some of these competitors are charging. That information is out there too. Software.com, for example, talks about that. 

There are no extra costs above the actual licensing fees.

We did evaluate other solutions first. 

You can't get the protection you used to get from antivirus and signature-based solutions. That doesn't work. Now we have to look inside the actual utilities or solutions that are being used in an attack. Most of them are the normal Windows functions that come with every Windows installation. However, you're seeing these solutions that can go and check all the applications you have running on your network to see what kind of known vulnerabilities they have, and we can alert you and mitigate them. 

Cynet does the same thing from the outside when it detects a problem. Not only does it detect it, but it also mitigates it, and then it tells you exactly what happened before you even need to worry about it. We're ecstatic over here with Cynet. It was the right choice.

If potential users are curious about Cynet and other solutions, the MITRE report gives out all the information you need. Solutions such as VMware and Carbon Black simply don't compare to Cynet.

We are resellers of Cynet. We deploy the solution in various manners.

We're learning something new every day. That's why every solution, every organization has to have customized plans, policies, procedures, et cetera, for cybersecurity. It has to be customized. You can't just roll out, stamp it and everybody does the same thing. YOu won't be safe. 

My advice for every organization around cybersecurity is just to make sure you understand your requirements. There's a lot of solutions out there. Cynet may not be the one based on your requirements. You need to do the research.

The clients are surprised at the coverage and the peace of mind they get where they don't have to worry about certain things. The teams that we are working with are starting to learn new stuff from working with Cynet - including the new ways that the average attackers are trying to attack. There's skill transferring. There's learning potential. It's been very helpful to teams that are struggling with having in-house talent well versed in these matters.

I'd rate the solution at a ten out of ten. I'm only three months in with it, however, the value proposition of Cynet can't be matched.

I like the Cynet Correlator™ feature. 

Cynet fails to deploy the same technology in mobile devices. 

I have been using the solution for two to three years. 

I would rate the tool's stability a nine point three or nine point five out of ten. During the initial stages, we got some false positives. However, blacklisting and whitelisting them were easy. 

I would rate Cynet's scalability a nine out of ten. We have a few hundred users for the product. 

Technical support is very helpful and supportive. I have no complaints with respect to support. 

Positive

I would rate Cynet's setup a ten out of ten. The tool's deployment got completed in a few minutes. It is very intuitive and you need to connect it to the server. 

I did the deployment myself. 

Cynet is cheap. 

Cynet is the best EDR EPP XDR solution and I would rate it a ten out of ten. 

It is like an antivirus. Cynet agent is installed on our PCs, and we are using its latest version.

If some unusual activity happens on the network, such as I open administrator sessions in a short duration of an hour on many computers in the lab, it sends me an alert about my network saying that one user opened three, four, or five sessions in one hour. Similarly, if I try to play with the disk size on a computer, it will send me an alert, and it will also stop the operation.

Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible.

I have been using this solution for about two years.

It is stable. A user can't see anything. It all happens in the background. It is not really heavy on a system. It is discrete, and a user can't feel it and uninstall it. It is pretty nice, and we like it.

It is scalable. It is used on all computers. We have about 150 PCs.

We used Symantec previously. I like Cynet more. It demands fewer resources. It is not resource-intensive.

It was easy. Most of the agents were installed automatically, but on some of the computers, the agents were installed manually. I had to configure group policies, and in the console, I had to put all the agents in a group.

I take care of its maintenance. It is really simple. When I put the new computer in a domain, it installs by itself and assigns a Group Policy Object (GPO).

I'm not dealing directly with Cynet in terms of administration. There is a security company between me and Cynet. They do cloud administration. I just add the agents in the right groups on the console, but the alerts are sent to me by this intermediate company. It is very simple for me. They just send me alerts on this computer saying that something is wrong with this service and if I can check it. I don't manage it, and we're paying for managing it.

We have definitely seen an ROI because we have very sensitive information, and we never had any viruses. It will be almost two years in autumn, and we never had any viruses.

It costs 18,000 per year, but we have the whole package with not only Cynet but also the Perception Point for emails. There are also some small security courses for our users.

It is an excellent product. I would rate it an eight out of ten.

The solution is primarily used for classical continuous monitoring of what's happening on the endpoint and identifying unknown threats and new threats. It provides us with a level of security.

The solution is very stable. We are very satisfied with the level of performance we get.

The scalability is quite good.

We have found the installation process to be simple. 

I'd like it to lean more towards an ad-based antivirus engine. We'd like something that makes it easier to manage specific points. 

I've used the solution for years at this point.

The stability of the product is great. There are no bugs or glitches. it doesn't crash or freeze. it's reliable. 

We have found the product to be scalable. It's not an issue if you want to expand it.

We have more than 100 clients on the solution currently.

In terms of technical support, it is very good. We also have a prepared channel with them as we have the biggest signage salary in Italy. Usually, when we ask something, they're very quick and they give us a complete answer.

The initial setup is easy. However, it depends on what we find in the customer environment. Usually, they can't use automatic tools and need to do many things manually.

We have a team of 25 that can handle deployment and maintenance tasks. There are more than ten people on the delivery team.

The bill we manage usually renews after three years. 

I would rate the solution at a nine out of ten. We've been pleased with its capabilities. 

I'd recommend the solution to other users and companies. We've been please with its capabilities. 

Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page. 

An administration feature will be useful for Cynet. 

Cynet is stable and never crashes down. 

The solution is a cloud product and if I need to scale up, I need to buy more licenses. My company has 400 users for the solution. 

I have used SentinelOne. 

The product's setup was easy and we deployed it on the cloud. The tool's maintenance is handled by the partner. 

Cynet has a pay-as-you-go pricing model. 

I would rate the product a nine out of ten. 

It is like an EDR tool. We have its latest version.

It provides good protection from ransomware and malware attacks. It is very good as compared to other products.

If any threat is there, their support is very good. They immediately respond to the users and do a follow-up. They call us and also provide email support.

Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard.

I have been using this solution for more than a year.

It is stable.

It is scalable. We have more than 1,000 users.

If any threat is there, their support is very good. 

Their regular support is just okay. Their support people are not very technical.

It is pretty easy to install. It took less than 30 seconds.

We do it ourselves. Any person with package and admin rights can do it.

Its licensing is on a monthly basis.

I would recommend this solution. I would rate Cynet a seven out of ten.