It is like an antivirus. Cynet agent is installed on our PCs, and we are using its latest version.
System Administrator at a tech vendor with 11-50 employees
Detects and responds to threats across our environment and is light on resources
Pros and Cons
- "If some unusual activity happens on the network, such as I open administrator sessions in a short duration of an hour on many computers in the lab, it sends me an alert about my network saying that one user opened three, four, or five sessions in one hour. Similarly, if I try to play with the disk size on a computer, it will send me an alert, and it will also stop the operation."
- "Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible."
What is our primary use case?
What is most valuable?
If some unusual activity happens on the network, such as I open administrator sessions in a short duration of an hour on many computers in the lab, it sends me an alert about my network saying that one user opened three, four, or five sessions in one hour. Similarly, if I try to play with the disk size on a computer, it will send me an alert, and it will also stop the operation.
What needs improvement?
Sometimes, it is necessary for me to make important changes to a hard drive of a computer, and because Cynet does not allow me to do that, I have to go to the console and remove the computer from the security group just for Cynet. After that, I have to wait for 10 or 15 minutes for that to take effect. I would like to be able to disable Cynet locally. I shouldn’t have to go to the console to find the PC and then take it out of the group and then add it again to the group. I should locally be able to disable Cynet on a computer with a password or something like that, but it is currently not possible.
For how long have I used the solution?
I have been using this solution for about two years.
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What do I think about the stability of the solution?
It is stable. A user can't see anything. It all happens in the background. It is not really heavy on a system. It is discrete, and a user can't feel it and uninstall it. It is pretty nice, and we like it.
What do I think about the scalability of the solution?
It is scalable. It is used on all computers. We have about 150 PCs.
Which solution did I use previously and why did I switch?
We used Symantec previously. I like Cynet more. It demands fewer resources. It is not resource-intensive.
How was the initial setup?
It was easy. Most of the agents were installed automatically, but on some of the computers, the agents were installed manually. I had to configure group policies, and in the console, I had to put all the agents in a group.
I take care of its maintenance. It is really simple. When I put the new computer in a domain, it installs by itself and assigns a Group Policy Object (GPO).
I'm not dealing directly with Cynet in terms of administration. There is a security company between me and Cynet. They do cloud administration. I just add the agents in the right groups on the console, but the alerts are sent to me by this intermediate company. It is very simple for me. They just send me alerts on this computer saying that something is wrong with this service and if I can check it. I don't manage it, and we're paying for managing it.
What was our ROI?
We have definitely seen an ROI because we have very sensitive information, and we never had any viruses. It will be almost two years in autumn, and we never had any viruses.
What's my experience with pricing, setup cost, and licensing?
It costs 18,000 per year, but we have the whole package with not only Cynet but also the Perception Point for emails. There are also some small security courses for our users.
What other advice do I have?
It is an excellent product. I would rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Manager at Yarix S.r.l.
Great performance with a simple setup and responsive technical support
Pros and Cons
- "We are very satisfied with the level of performance we get."
- "We'd like something that makes it easier to manage specific points."
What is our primary use case?
The solution is primarily used for classical continuous monitoring of what's happening on the endpoint and identifying unknown threats and new threats. It provides us with a level of security.
What is most valuable?
The solution is very stable. We are very satisfied with the level of performance we get.
The scalability is quite good.
We have found the installation process to be simple.
What needs improvement?
I'd like it to lean more towards an ad-based antivirus engine. We'd like something that makes it easier to manage specific points.
For how long have I used the solution?
I've used the solution for years at this point.
What do I think about the stability of the solution?
The stability of the product is great. There are no bugs or glitches. it doesn't crash or freeze. it's reliable.
What do I think about the scalability of the solution?
We have found the product to be scalable. It's not an issue if you want to expand it.
We have more than 100 clients on the solution currently.
How are customer service and support?
In terms of technical support, it is very good. We also have a prepared channel with them as we have the biggest signage salary in Italy. Usually, when we ask something, they're very quick and they give us a complete answer.
How was the initial setup?
The initial setup is easy. However, it depends on what we find in the customer environment. Usually, they can't use automatic tools and need to do many things manually.
We have a team of 25 that can handle deployment and maintenance tasks. There are more than ten people on the delivery team.
What's my experience with pricing, setup cost, and licensing?
The bill we manage usually renews after three years.
What other advice do I have?
I would rate the solution at a nine out of ten. We've been pleased with its capabilities.
I'd recommend the solution to other users and companies. We've been please with its capabilities.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Cynet
December 2024
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With a simple and user-friendly deployment process in place, the tool also provides scalability to its users
Pros and Cons
- "The initial setup is simple and user-friendly."
- "The solution lacks URL filtering."
What is our primary use case?
I have certain requirements for our customers, like they want to have visibility over their network, and they don't want multiple solutions for agent patching and protecting the endpoints. My customers want a unified solution that meets the aforementioned requirements.
We use Cynet for deception, and it helps us with our customers.
What is most valuable?
Deception is one good feature of the solution owing to which there would be no impact on the machines. Hence, I like this feature.
What needs improvement?
The solution lacks URL filtering. There is a need to have URL filtering in the solution.
For how long have I used the solution?
My company is the partner for Cynet in India, and I have been working on the latest version of Cynet for over six months.
What do I think about the stability of the solution?
As for stability, Linux systems sometimes face update issues. I rate the stability of the solution an eight out of ten.
What do I think about the scalability of the solution?
The scalability is good, but compared to other solutions, it requires some more features like URL filtering. Also, it needs more network visibility.
The solution is deployed on the cloud and on-premises. One resource can help the customers with the deployment of the network. They can use different sources like ADA and some third-party tools, and they can deploy more than a thousand systems. They do not need more resources.
How are customer service and support?
We do not require technical support because we have our dedicated technical team for Cynet.
How was the initial setup?
The initial setup is simple and user-friendly.
Regarding the deployment, if we can depend on Windows, then it hardly takes two to three minutes. It's a simple process that consists of inserting a package in Windows. Post that, it will take five to ten minutes, depending upon the customer and other factors.
As for the deployment process, we follow two processes. With manual deployment, you will share the package and then deploy it. The second process is sharing some scripts with an OS like Linux.
The solution is deployed on the cloud and on-premises.
We need one resource in our organization to deploy and maintain the solution. One can use ADA or some third-party tool for over a thousand deployments.
What's my experience with pricing, setup cost, and licensing?
The licensing for Cynet is yearly. The solution pricing depends on the customer, but it is not very expensive.
What other advice do I have?
I will recommend Cynet if someone wants only EDR protection. If they want any visibility over the network, then Cynet does not have enough compatibility with the network. It does not have enough visibility for all the network devices like firewalls and all.
Overall, I would rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Director InfoSec and Audit at a manufacturing company with 1,001-5,000 employees
Provides continued support and has flexible licensing
Pros and Cons
- "I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues."
- "The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
What is most valuable?
I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues.
It is a very stable and scalable solution.
The price is great for all the features it offers, and the licensing is flexible.
What needs improvement?
The reporting is a little weak and could be improved. Seeing more of the threat intelligence would be a definite advantage.
The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time.
What do I think about the stability of the solution?
In terms of stability, Cynet is very reliable.
What do I think about the scalability of the solution?
We have approximately 109 installed end points, of which about 20 are servers, about 15 to 20 are laptops and mobile devices, and the remainder are primarily Windows-based workstations.
I have worked with other customers or with other people in other institutions that use it, and they've deployed up to 300 within very short periods of time. I've talked to others in much larger, 60,000 end point institutions, and they have had no issues with scalability.
How are customer service and technical support?
We have worked with technical support on various topics, and they're always very responsive and get the job done within a very short period of time.
How was the initial setup?
The initial setup was very simple. We put it up on over a hundred devices in less than five minutes.
What's my experience with pricing, setup cost, and licensing?
Pricing wise, Cynet seems to be very competitive. The cost is probably lower than that offered by many of its competitors for all the functions and features it offers.
The licensing is very flexible. You can do it yearly, quarterly, or monthly.
What other advice do I have?
Don't be afraid of it. It's a very solid solution. Be sure to take a look at it, compare it to all of the others, and then be careful to compare apples to apples when there are functions and features that it has that others do not.
I'm very happy with this solution and would have to rate it at ten on a scale from one to ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Associate Director at a comms service provider with 10,001+ employees
Good protection and good support in case of a threat, but the dashboard needs to be improved to show the number of client endpoints
Pros and Cons
- "It provides good protection from ransomware and malware attacks. It is very good as compared to other products. If any threat is there, their support is very good. They immediately respond to the users and do a follow-up. They call us and also provide email support."
- "Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
What is our primary use case?
It is like an EDR tool. We have its latest version.
What is most valuable?
It provides good protection from ransomware and malware attacks. It is very good as compared to other products.
If any threat is there, their support is very good. They immediately respond to the users and do a follow-up. They call us and also provide email support.
What needs improvement?
Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard.
For how long have I used the solution?
I have been using this solution for more than a year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We have more than 1,000 users.
How are customer service and technical support?
If any threat is there, their support is very good.
Their regular support is just okay. Their support people are not very technical.
How was the initial setup?
It is pretty easy to install. It took less than 30 seconds.
What about the implementation team?
We do it ourselves. Any person with package and admin rights can do it.
What's my experience with pricing, setup cost, and licensing?
Its licensing is on a monthly basis.
What other advice do I have?
I would recommend this solution. I would rate Cynet a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director InfoSec and Audit at a manufacturing company with 1,001-5,000 employees
Endpoint security with monitored support that is stable and easy to setup
Pros and Cons
- "The most valuable feature is the monitored support behind it."
- "Most of their times are in Greenwich Mean Time. I would like to see more local time zones."
What is our primary use case?
This solution covers the endpoint. It protects your files, users, devices, and network significantly better than the other solutions in the market.
How has it helped my organization?
We are much less concerned about the new threats of attack that keep evolving and could negatively impact our data and our reputation. For example the SolarWinds breach of December 2020; we could feel quite comfortable that the IOC's had already been incorporated into the detection and prevention engine.
What is most valuable?
The most valuable feature is the monitored support behind it. The CyOp's team remains a great partner to protect us and help us feel safer.
What needs improvement?
There has not been much that I could currently identify as major areas for improvement, experience in the US Market will come because while newer to the US market their support has been very good and the solution solid.
Functions-wise, at present the times for events are not a user's local time, but we assume that will be corrected soon. It would nice to be able to see local time zone capability.
For how long have I used the solution?
We have been proactively using Cynet for nine months and are using the current version. It is great to automatically get updated to the most current version without worrying about the implementation process.
What do I think about the stability of the solution?
It's a very stable solution and has never been down for us.
What do I think about the scalability of the solution?
Cynet is scalable, but for us, we deal with much smaller the product can scale to. We are dealing with 50 to 100 endpoint implementations, but the solution was capable of handling 50,000 to 100,000 and even larger 250,000 plus environments with what appeared to be no issues from our discussions.
How are customer service and technical support?
The technical support has been awesome and very responsive. We haven't had any issues.
Which solution did I use previously and why did I switch?
This product is better than Carbon Black and many of the others that we considered, which seemed more limited in what areas of attack that were covered, or compared to SentinelOne there seemed to be greater transparency of information accessible with Cynet360 across the endpoint.
How was the initial setup?
It was the easiest setup you could have wanted. It took maybe ten minutes for over 100 endpoints and 5 to move devices from detection to prevention methods.
What about the implementation team?
We worked directly with Cynet and their support was awesome. The implementation was so smooth, that in the time it took for the engineer to explain the install process it had already deployed to hundreds of devices.
What's my experience with pricing, setup cost, and licensing?
It's a subscription. Our implementation is as a managed service provider. Our billing was flexible.
Which other solutions did I evaluate?
We did basic reviews of other solutions such as SentinelOne and CarbonBlack, but the CyOps backing for the solution was a game changer all integrated for us. Their expertise and responsiveness remains a highlight still.
What other advice do I have?
I have been doing information security for 35 years and this is a product that I recommend.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior System Administrator at ART COSMETICS S.R.L.
A light and transparent solution with valuable data aggregation feature
Pros and Cons
- "Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page."
- "An administration feature will be useful for Cynet."
What is most valuable?
Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page.
What needs improvement?
An administration feature will be useful for Cynet.
What do I think about the stability of the solution?
Cynet is stable and never crashes down.
What do I think about the scalability of the solution?
The solution is a cloud product and if I need to scale up, I need to buy more licenses. My company has 400 users for the solution.
Which solution did I use previously and why did I switch?
I have used SentinelOne.
How was the initial setup?
The product's setup was easy and we deployed it on the cloud. The tool's maintenance is handled by the partner.
What's my experience with pricing, setup cost, and licensing?
Cynet has a pay-as-you-go pricing model.
What other advice do I have?
I would rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Information Security Officer at a construction company with 10,001+ employees
Great features; ability to deploy in autonomous mode automatically blocks malware threats
Pros and Cons
- "It can be deployed in autonomous mode, and then it automatically blocks malware threats."
- "Could have better integration with other security applications."
What is our primary use case?
We're still getting to know them, doing the proof of concepts of their product, which we're very happy with. It's an EPP/EDR platform and that's our primary use case. I'm the Chief Information Security Officer and we are customers of Cynet.
What is most valuable?
The most important thing for us is that the solution can be deployed in autonomous mode, and then it automatically blocks malware threats. On top of that, there is a service behind it with real people and they actually help with threat hunting and detection activities. The platform provides more than your normal EDR platform. Aside from the real people behind the product, it gives visibility on the network, on the file level, on the memory level, and it also does user behavior analysis, with a deception capability as well. It is quite feature-rich as far as I have seen and compared with other solutions on the market. We're enjoying that it has a bit more than the other platforms and it also allows us to discover what vulnerabilities we have on our endpoints as well which is more than you get from a typical EPP/EDR.
What needs improvement?
They're a young company and very responsive but they probably need to mature in their processes. For example, I think it should be easier to deal with false positives. Part of the issue could be that we deployed very quickly and we still have to organize training and things like that. Maybe when we've done that and we understand the solution better, there won't be that issue with the false positives.
It's quite a powerful solution but one feature that they could add would be to have more standardized third-party integrations, then it would be an amazing product. This however can still be achieved with the very comprehensive API.
For how long have I used the solution?
I've been using this solution for less than a year.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The scalability is amazing. We've had no issues with deploying on our perimeter and the coverage of OS systems is also very impressive. Especially in the Windows world, it can even run on out of date OS's like XP and it runs on Windows 7, Windows 10. It runs on all the server stuff from 2003 to 2019. We've got amazing coverage on our estate. We haven't noticed that there are any performance issues while running this agent. That is in contrast to Carbon Black, for example, which I know gives blue screens on workstations.
How are customer service and technical support?
The service/technical support is first class.
How was the initial setup?
The initial setup is amazing, it's very easy to deploy. It maybe took a couple of weeks but it could have easily been done in a week. It really is just the deploying agent. Cynet was not the blocking point, it was us because we deployed at holiday time, so some people were not available and their laptops were not available to have the agent deployed on it.
What other advice do I have?
From what I know of this product at the moment, I would definitely recommend Cynet. The IT world changes very quickly, so there will be other things that I would possibly look at. When we've been running this for a year, I'll look again to see how happy we are and what the competitors are doing. With the experience I have now, I'm pretty happy to recommend it.
I would rate this solution a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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