Cynet Reviews

We use it for endpoint detection and response. We also use it as a next-gen antivirus.

We have its latest version.

It is our main cybersecurity solution. It is our EDR as well as our XDR solution. It is also our antivirus system. We have had a lot of benefits. When a user clicks on a wrong link or activates a wrong macro in Excel, it has been able to stop such attacks. It has saved us a lot of recovery time.

We especially like the fact that it can stop any kind of attack. Its performance is also quite fast. There is a specific UI module that also works quite well.

The level of automation is very good because the majority of the time, it blocks the attacks without requiring anything from our side. The technicians don't have to do anything. They are just alerted about what happened. So, the user intelligence works quite well.

It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view.

We have been using Cynet for three years.

Its performance is quite good.

They don't have any problem with scalability. They can manage 100 or 1,000 endpoints without a problem.

In our deployment, we have about 1,200 clients. We have covered all our endpoints.

We are currently using Cynet, but during this year, a lot of things can change. The new company might substitute Cynet with another solution. The new company has acquired another cybersecurity company. So, we might use another solution in the future. There is a high probability that we are going to change Cynet with an internal solution.

From a technical point of view, they have good support. We have a specific SOC service, and they are always ready to understand our situation or respond to our questions. So, their support is quite good.

Before Cynet, we had McAfee Antivirus. We changed because three years ago, we evaluated that McAfee was an old antivirus solution, whereas Cynet was a new EDR solution. It was exactly what we needed to have to improve our cybersecurity posture.

The setup is quite simple. You can have the first deployment in just two hours.

It was implemented in-house. Its maintenance involves patching. They have a new release every four months.

We have, of course, seen an ROI. The management has evaluated this solution in a good way. From the first year, everyone has evaluated its role in a good way.

It costs us 20,000 to 28,000 per year.

It is quite a complete solution. When they started three years ago, the product was not so mature. It was not so great, but last year, they added a lot of extra features. It is now complete.

Its setup is quite easy. In about two hours, you can have the first answers from your endpoint, and you can have the first understanding of your situation very quickly.

I would rate it a nine out of 10 because there is always scope for improvement.

The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued. Additionally, the ransomware upgrade provided us with 100% protection.

Compliance reports need to improve. However, I think they might be releasing this in an upcoming update. More report customization is also needed. 

I have been using the solution for approximately two years.

The adoption of Cynet came because it is easy to use. If you look at all other products such as McAfee and Symantec, they have different threat protections which are on the market. McAfee, requires almost three to four servers, to have a similar setup running as this solution. Integration is quite complex when it comes to other solutions. You have four to five components in your network which interact with each other. If one of the servers fails, the interaction would fail, and the threat would not be stopped. With Cynet it works better because it is on a micro-attack framework. If you understand how a system can be affected by a normal virus, worm, or related threat, you would understand.

The solution is stable.

It is scalable, there are 40 people using the product. We have also provided approximately 8000 licenses to our customers. Our customers range in size from small to enterprise companies.

The technical support is good even though their support is from outside of India.

We have used McAfee, Symantec, and Trend Micro in the past.

The setup is simple.

The implementation is not complex and you do not have to do complex integration. Get an agent and load it on to a system and you are protected.

The price should not be less than $100 which is quite reasonable for this solution because you are getting multiple components. It is not a single piece of software. You get the UBA, NBA, threat detection, memory scanners, etc. They have added a few more related features as well. In other products, if you want to find out the threat, you need to access the port. The dashboard is very beautiful because it provides everything on a centralized console. 

In the near future, they are doing a lot of upgrades and you will find an altogether separate product.

I rate Cynet a seven out of ten.

Our primary use cases with Cynet are to secure our workstations, to react to some kinds of threats from malware and hostile environments, and to maintain proper activity of our users' functionality.

Generally, we create the security path which provides the security monitoring of the different points in our infrastructure and our processes. At the end of this path are the workstations, and Cynet is the last point at which we can see proper activity and it helps us check this. In some cases, it is at the end of the path and in other cases at the beginning. We monitor situations like when somebody is receiving emails and uploads some files on the workstation and executes these files. Cynet helps us check this, to see these threats on the workstation, and react in a proper way. In some cases, it help people who council the communication with other host teams in our network. We use it for the reaction and remediation of the end practice.

The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use.

In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken. We don't have information for everything which should be generated by this product. I am referring to the functionality and accuracy of the product. 

We know that this product is probably not on the higher end of available products because the price of the product is lower than some competitors. We are sure that the functionality is also limited. But in some cases, the information is different. Ours generated from some hostile activity on the workstation is not enough information about the incident provided. The visibility and the explanation of an incident which happens on a workstation should be extended.

I have been using Cynet for less than three years.

In terms of stability, if we configure the functionality of the product, there are no breakdowns or anything like that. So the stability is quite good.

I don't think that I can determine the scalability because we had it installed for a dedicated number of endpoints and it has been the same for the whole three years. Generally, it's enough for us and we don't require a bigger scalability to extend it for the next part of the stations.

We have a contract with the support and it's quite good.

Cynet is quite easy to use, including the initial configuration installation. Its ease of use is one of the pros of this product.

The cost is rather reasonable.

On a scale of one to ten, I would rate Cynet a six.

To raise the score, it requires better accuracy in covering all required or all available current threats.

Maybe there is more information related to this which generates that information.

My general advice, which is not connected directly to Cynet, is that the products which somebody would want to use depends on their requirements. There are different requirements for installing such types of products and everyone should conduct many tests before their final decision. They should compare the different products and based on this should make the final decision.

We are system integrators for Cynet and we also use this solution ourselves.

We are using almost all of the features and we find it quite good overall.

I would like to see support for mobile protection and some additional reports included.

We have been using Cynet for about seven months.

This product is quite stable.

This is a scalable solution.

The technical support has been excellent. We provide support to our customers and we get support directly from the vendor.

The initial setup is quite easy compared to other products.

Everything is included in this one solution and the pricing is pretty competitive.

Nobody else offers you emergency management or video analysis, and there is a roadmap of features that are coming soon.

This is one of the best technologies that we have had available in many years and it is a solution that I recommend. It is an antivirus solution but it is much more than that.

I would rate this solution a nine out of ten.

The feature I find most valuable is the reality graphical user interface, which I think is really different from the others on the market. I also like the audit function that is included in the standard version.

Something that needs to improve is the mobile support and support for work tablet equipment. The technical support from Cynet could also be better.

I think Cynet is a stable solution. So far I didn't have any problems or issues with stability. I haven't had a possibility to check how fast Cynet can crack on a new epic selector on the market, so I do not know how quickly the solution can develop a new version.

I haven't tried to scale, so I am not sure if it is a scalable solution.

I think the technical support could be better. When I contacted them, I had to wait a week before getting an answer.

My advice to others about this solution will depend on the type of customer. Small customers don't care about whatever system they use, so my advice would be to undertake it under the control of the Cynet site because it's not necessary to adapt their own security teams who take care about security. When it comes to the efficiency of the system, we can have only one system and be more efficient not having to care about training others for security. So it seems to me that Cynet is really good enough for many customers. 

In the next version, I would like to see more support for mobile equipment. On a scale from one to ten, I would rate Cynet a seven.

I like that you can implement it in the managed service portfolio.

Automation could be improved, and orchestration could be added to the features.

Easier collaboration, that is, integration, with other tools would be nice as well. 

I've worked with Cynet for a year now.

It's both on-premises and on the cloud.

Technical support staff were very responsive and very helpful.

The initial setup is pretty straightforward, but you should get assistance from educated staff.

On a scale from one to ten, I would rate Cynet at nine.

My clients have used Cynet since it is a very automated solution with excellent detection capabilities. Currently, I do not have clients who are actively using Cynet, however, I am in the process of finding customers for this solution.

For example, the SOAR function, deception, and forensics are very useful. Another valuable feature is the integration with other services for logs. Additionally, my clients like it because it is highly automated. They do not need a dedicated person to monitor the solution all the time.

Maybe they should add more cloud-to-cloud integrations and also focus on integrations with local, on-premises services. Integration with local Active Directory, not only Azure AD, is a must. 

Also, integration with Exchange on-premises, not only online, should be considered. Many customers use on-premises servers like Exchange on-premise, Active Directory on-premise. They have email protection that works with Google Workspace and Office 365, however, it cannot work with local Exchange or free email domains like Yahoo or Gmail.

I have experience working with this tool for a year and a half.

I think Cynet is stable. I would rate its stability as eight out of ten.

I would rate Cynet as highly scalable.

Their technical support can be improved in terms of speed when opening a ticket. I would rate their technical support seven out of ten.

Neutral

The initial setup is straightforward and not complicated.

My clients appreciate Cynet since it is highly automated, eliminating the need for a dedicated person to monitor the solution.

The price is competitive, so I cannot complain about it.

I will highly recommend Cynet. I would rate this solution overall as eight out of ten.