Our team is currently utilizing machine learning for various applications, and a few members are also exploring Databrick's use for ML operations.
Lead Analytics at a manufacturing company with 10,001+ employees
Useful machine learning and easy to scale
Pros and Cons
- "In the manufacturing industry, Databricks can be beneficial to use because of machine learning. It is useful for tasks, such as product analysis or predictive maintenance."
- "The stability of the clusters or the instances of Databricks would be better if it was a much more stable environment. We've had issues with crashes."
What is our primary use case?
What is most valuable?
In the manufacturing industry, Databricks can be beneficial to use because of machine learning. It is useful for tasks, such as product analysis or predictive maintenance.
For how long have I used the solution?
I have been using Databricks for approximately six months
What do I think about the stability of the solution?
The stability of the clusters or the instances of Databricks would be better if it was a much more stable environment. We've had issues with crashes.
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What do I think about the scalability of the solution?
The scalability of Databricks is good as long as you have a data lake, and it's easy to scale.
We have approximately 50 users using this solution in my company.
How are customer service and support?
We have a different team who handles the support. I do not have contact with Databricks support.
Which solution did I use previously and why did I switch?
I have not used a similar solution to Databricks.
What was our ROI?
I have seen an ROI using Databricks.
What's my experience with pricing, setup cost, and licensing?
I rate the price of Databricks as eight out of ten.
What other advice do I have?
Having a good understanding of physical security in relation to cybersecurity in an OT (Operational Technology) environment would be beneficial, and utilizing an existing data lake prior to implementing a Databricks initiative would greatly aid in its success.
I rate Databricks an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Engineer Analyst at Metyis
Highly scalable, easy to use, and performs well
Pros and Cons
- "The most valuable feature of Databricks is the notebook, data factory, and ease of use."
- "When I used the support, I had communication problems because of the language barrier with the agent. The accent was difficult to understand."
What is our primary use case?
I am using Databricks in my company.
What is most valuable?
The most valuable feature of Databricks is the notebook, data factory, and ease of use.
For how long have I used the solution?
I have been using Databricks for approximately nine months.
What do I think about the stability of the solution?
The performance and stability of Databricks are good. It is quick and I have not had problems.
What do I think about the scalability of the solution?
Databricks is highly scalable.
We have 200 people using the solution in my organization.
How are customer service and support?
When I used the support, I had communication problems because of the language barrier with the agent. The accent was difficult to understand.
Which solution did I use previously and why did I switch?
I have not worked with another solution prior to Databricks.
What's my experience with pricing, setup cost, and licensing?
The price of Databricks is reasonable compared to other solutions.
What other advice do I have?
I rate Databricks an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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October 2026
Learn what your peers think about Databricks. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
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Vice President at a tech services company with 51-200 employees
Very easy to use and requires minimal coding and customizations
Pros and Cons
- "Easy to use and requires minimal coding and customizations."
- "Databricks is quite easy to use and requires less coding and customizations than a solution like AWS SageMaker, enabling more people to efficiently build and host their ML code while leveraging the already integrated MLflow to track and monitor all our different experiments."
- "Doesn't provide a lot of credits or trial options."
- "I present a lot of projects in various forums and seminars and there aren't a lot of credits and trial options with Databricks. Even if we want to explore, we're not able to and that's a challenge."
What is our primary use case?
Our primary use case of this product is for our customers who are running large systems and looking for an API -- a quick, easy integration with their own system. We use Databricks to create a secure API interface. I'm vice president of data science and we are customers of Databricks.
What is most valuable?
Databricks is quite easy to use and requires less coding and customizations than a solution like AWS SageMaker which I'd previously used on a lot of projects. Databricks enables more people to efficiently build and host their ML code. Another great aspect is that MLflow is already integrated with Databricks which makes a big difference. It enables us to track and monitor all our different experiments. We have mostly used the MLflow part and generic notebooks with the ML building machine learning model, as well as using Pytorch for some of our medical imaging. We were able to quickly deploy both these features without requiring anything extra.
What needs improvement?
I'm struggling a little because I wanted to do some POC solutions. I present a lot of projects in various forums and seminars and there aren't a lot of credits and trial options with Databricks. Even if we want to explore, we're not able to and that's a challenge. The solution is quite expensive.
For how long have I used the solution?
I've been using this solution for a year.
What do I think about the stability of the solution?
It's currently stable although we have not yet tested it with a huge volume of data. We'll focus on the performance and model serving capability in the near future. We're still carrying out performance testing, developing the models and figuring out the infrastructure.
What do I think about the scalability of the solution?
Scalability is quite good because we just used 128 GB of resources. It's quite easy to scale.
How was the initial setup?
It was relatively simple, we didn't face any challenges. Deployment takes around two days.
Which other solutions did I evaluate?
We did a PSU in Azure ML Studio which is quite a good solution, easy to deploy and use. It's almost a no-code platform. We've also found Azure ML Studio to be quite cost-effective.
What other advice do I have?
I would recommend trying Databricks because it's cloud agnostic. A lot of customers currently use Azure but want to build something on their own down the track. Databricks makes that easy with its integration with other cloud customers. If somebody wants to build something on their infrastructure or their own virtual cloud, this is a good platform.
I rate the solution eight out of 10 because of the issue I'm having with a lack of trial options.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Data Engineer at PIMCO
Supports several coding languages, good performance, and facilitates team collaboration
Pros and Cons
- "The load distribution capabilities are good, and you can perform data processing tasks very quickly."
- "The most valuable feature is the versatility of the ecosystem."
- "In the future, I would like to see Data Lake support. That is something that I'm looking forward to."
- "The cost of this solution is high, on the expensive side."
What is our primary use case?
Our primary use case is ETL.
How has it helped my organization?
Using Databricks enables us to use the Data Mesh methodology, where every team performs their own ETL.
What is most valuable?
The most valuable feature is the versatility of the ecosystem. You can write code in SQL, Python, or Java.
The load distribution capabilities are good, and you can perform data processing tasks very quickly.
You can save and share notebooks between different teams.
The interface is easy to use.
What needs improvement?
The cost of this solution is high, on the expensive side.
In the future, I would like to see Data Lake support. That is something that I'm looking forward to.
For how long have I used the solution?
I worked with Databricks for approximately two years in my previous company.
What do I think about the scalability of the solution?
This is a very scalable solution. We have twenty-five data engineers that use it, and we may grow our usage.
How are customer service and support?
The technical support is okay. I would rate them a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We did not use another similar solution prior to Databricks.
How was the initial setup?
The cloud-based deployment is simple.
If you use an on-premises deployment then there is more to do.
What about the implementation team?
We deployed it with our in-house team.
There is no maintenance required.
What was our ROI?
We have seen a return on our investment with Databricks.
What's my experience with pricing, setup cost, and licensing?
Price-wise, I would rate Databricks a three out of five.
Which other solutions did I evaluate?
When we looked into Databricks, we evaluated Azure Data Factory and some of the others on the market. We found that Databricks was one of the easiest ones to use.
What other advice do I have?
My advice for anybody that is looking into Databricks is not to use the on-premises deployment. Instead, use the cloud-based setup.
In summary, this is a good product.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Principal - Data Engineering at a tech services company with 10,001+ employees
It's a unified platform that lets you do streaming and batch processing in the same place
Pros and Cons
- "I like that Databricks is a unified platform that lets you do streaming and batch processing in the same place. You can do analytics, too. They have added something called Databricks SQL Analytics, allowing users to connect to the data lake to perform analytics. Databricks also will enable you to share your data securely. It integrates with your reporting system as well."
- "Databricks is a unified platform that provides features like streaming and batch processing so all the data scientists, analysts, and engineers can collaborate on a single platform and it has all the features you need, so you don't need to go for any other tool."
- "Databricks may not be as easy to use as other tools, but if you simplify a tool too much, it won't have the flexibility to go in-depth. Databricks is completely in the programmer's hands. I prefer flexibility rather than simplicity."
What is our primary use case?
We build data solutions for the banking industry. Previously, we worked with AWS, but now we are on Azure. My role is to assess the current legacy applications and provide cloud alternatives based on the customers' requirements and expectations.
Databricks is a unified platform that provides features like streaming and batch processing. All the data scientists, analysts, and engineers can collaborate on a single platform. It has all the features, you need, so you don't need to go for any other tool.
What is most valuable?
I like that Databricks is a unified platform that lets you do streaming and batch processing in the same place. You can do analytics, too. They have added something called Databricks SQL Analytics, allowing users to connect to the data lake to perform analytics. Databricks also will enable you to share your data securely. It integrates with your reporting system as well.
The Unity Catalog provides you with the data links and material capabilities. These are some of the unique features that fulfill all the requirements of the banking domain.
What needs improvement?
Every tool has room for improvement. Normally what happens, a solution will claim it can do ETL and everything else, but you encounter some limitations when you actually start. Then you keep on interacting with the vendor, and they continue to upgrade it. For example, we haven't fully implemented Databricks Unity Catalog, a newly introduced feature. We need to check how it works and then accordingly, there can be improvements in that also.
Databricks may not be as easy to use as other tools, but if you simplify a tool too much, it won't have the flexibility to go in-depth. Databricks is completely in the programmer's hands. I prefer flexibility rather than simplicity.
For how long have I used the solution?
I have been using Databricks for a year.
What do I think about the scalability of the solution?
Databricks relies on scalability and performance. Every cloud vendor prioritizes scalability, high availability, performance, and security. These are the most important reasons to move to the cloud.
How was the initial setup?
Deploying Databricks on the cloud is straightforward. It's not like an on-premise solution, where you must create a cluster and all those other prerequisites for big data.
I don't think it's challenging to maintain, but you need an expert programmer because Databricks isn't GUI-based. With GUI-based tools, building ETLs is drag-and-drop. Databricks entirely relies on coding, so you need skilled programmers to building your code, ETLs, etc.
What's my experience with pricing, setup cost, and licensing?
The price of Databricks is based on the computing volume. You also need to pay storage costs for the cloud where you're hosting Databricks, whether it is AWS, Azure, or Google.
What other advice do I have?
I rate Databricks nine out of 10. Databricks is one of the best tools on the market.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
STI Data Leader at grupo gtd
Easy to use with a free community version and helpful documentation
Pros and Cons
- "The solution offers a free community version."
- "I like the simplicity and ease of use."
- "We'd like a more visual dashboard for analysis It needs better UI."
What is most valuable?
I like the simplicity and ease of use.
You can deploy the solution to many clouds easily.
The initial setup is straightforward.
The solution offers a free community version.
What needs improvement?
The auto models can be improved.
We can create auto models like Microsoft Azure Machine Learning. In Azure Machine Learning, they have these features, for example, for auto models or code, or by code. They need this in Databricks.
We need more connectors between on-premises and the cloud.
We'd like a more visual dashboard for analysis It needs better UI.
For how long have I used the solution?
I've used the solution for one and a half months.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
Scalability is no problem. At the beginning, we created a cluster, for example, and if we need more performance in the future, for example, or to accelerate the training, we can change the cluster. It's quite straightforward.
We have five people using the solution.
In one or two years, we'd like to promote the solution to clients and increase usage. Right now, the way it is used is limited. I know that some banks and aeronautics companies use it.
How are customer service and support?
In terms of technical support, for now, we use the community.
Which solution did I use previously and why did I switch?
We are also aware of KNIME, Azure Machine Learning, and Anaconda. In Anaconda, we use many frameworks, for example.
We started with other platforms, like Azure Machine Learning due to the fact that, with AutoML, it's easy to use. However, now that we have more skills, we need other tools or platforms like Databricks. It's a good platform to deploy and develop machine learning in employees.
How was the initial setup?
The implementation is quite easy. It's not complex or difficult. The first time, I did it using a tutorial which was quite helpful. Later, I took a course. I know it quite well.
The deployment only takes a few days.
You only need to deploy or maintain the solution.
What about the implementation team?
We did not need any outside assistance in terms of setting up the solution.
What's my experience with pricing, setup cost, and licensing?
For us, this product is free. We use the community version.
I am interested in using the enterprise version, however. Whether we use it or not depends on the projects and customers we get.
What other advice do I have?
I work with a solution provider. We are a Databrick customer.
We are not partners of Databricks. Only we are partnered with Microsoft Azure and Amazon AWS.
We are using the latest version of the solution. However, I do not know the exact version number.
I still need time with the solution before providing advice to others. I need to prepare the capacity internally. So far, it's been great.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at MAQ Software
Integrates well, is scalable, and high availability
Pros and Cons
- "The most valuable feature of Databricks is the integration with Microsoft Azure."
- "We chose Databricks because the processing power was better and it was a better fit for our use case."
- "Databricks can improve by making the documentation better."
What is our primary use case?
I am using Databricks for creating business intelligence solutions.
What is most valuable?
The most valuable feature of Databricks is the integration with Microsoft Azure.
What needs improvement?
Databricks can improve by making the documentation better.
For how long have I used the solution?
I have been using Databricks for approximately one year.
What do I think about the stability of the solution?
Databricks is stable.
What do I think about the scalability of the solution?
The scalability of Databricks is good.
We have approximately 500 users using this solution in my organization.
How are customer service and support?
I have not used the support from Databricks.
Which solution did I use previously and why did I switch?
We previously used Microsoft stacks. We chose Databricks because the processing power was better and it was a better fit for our use case.
How was the initial setup?
The initial setup of Databricks was not straightforward. We had to do trial and error and we learned as we went along.
I rate the initial setup of Databricks a four out of five.
What about the implementation team?
We did the implementation of Databricks in-house. The solution requires ongoing maintenance.
What other advice do I have?
I would recommend this solution to others.
My advice to others is for them to first do a small proof of concept and then see how it works out and then take it from there.
I rate Databricks an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Architect at Birlasoft IndiaLtd.
Data analytics platform that supports large volumes of data and related activities
Pros and Cons
- "This solution offers a lake house data concept that we have found exciting, as we are able to have a large amount of data in a data lake and can manage all relational activities, with all asset complaints properties available to ensure the quality of all data."
- "The connectivity with various BI tools could be improved, specifically the performance and real time integration."
What is most valuable?
This solution offers a lake house data concept that we have found exciting. We are able to have a large amount of data in a data lake and can manage all relational activities. All asset complaints properties are available and this is very useful to ensure the quality of all data.
What needs improvement?
The connectivity with various BI tools could be improved, specifically the performance and real time integration. There is also some improvement required in the semantic layers to manage the data match as well as the data warehouse features.
In a future release, we would like to have features to better manage all ML development activities.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
This is a stable solution, especially compared to other technology on the market.
What do I think about the scalability of the solution?
It is a scalable solution but this depends on the platform that is being used. If you use a cloud platform such as Azure, it offers scalability. However, some platforms will not support scalability using Databricks.
We have around 20 users in our development team using Databricks.
How are customer service and support?
The customer service and support for this solution is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is pretty simple and requires minimal configuration compared to other technology.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing for this solution a four out of five. This does depend on the environment or the infrastructure that one is using. There is a difference in pricing between using Azure or being on-premises.
Which other solutions did I evaluate?
Azure Synapse is a competitor that we evaluated but it is not mature enough to provide better performance than Databricks. We choose Databricks due to the ability to have a lot of data in Data Lakes and the Data Warehouse. We are also able to run data science activities using ML flow.
What other advice do I have?
If you are looking for custom model development and a lot of data management in a cloud agnostic manner, then Databricks is a good solution.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head CEO at bizmetric
A user-friendly and customizable solution that offers excellent integration
Pros and Cons
- "The solution is built from Spark and has integration with MLflow, which is important for our use case."
- "Databricks is also user-friendly, providing customizable codes and models that allow people to experiment quickly."
- "The ability to customize our own pipelines would enhance the product, similar to what's possible using ML files in Microsoft Azure DevOps."
What is our primary use case?
Our use case is confidential, but I can say we use it for a deep learning model for machine learning.
What is most valuable?
The solution is built from Spark and has integration with MLflow, which is important for our use case.
Databricks is also user-friendly, providing customizable codes and models that allow people to experiment quickly.
Integration of Delta Lake is another useful feature.
What needs improvement?
Writing pandas-profiling reports could be easier.
The ability to customize our own pipelines would enhance the product, similar to what's possible using ML files in Microsoft Azure DevOps.
For how long have I used the solution?
I have been using this product for one and a half years.
What do I think about the stability of the solution?
For now the solution seems stable.
What do I think about the scalability of the solution?
The solution is easy to scale horizontally and it has a useful auto-scaling feature. For vertical scaling, you need to bring the system down and make some adjustments.
On my current project I have a team of 30 members under me, including data engineers and data science people. Our data science, engineering, and MLOps projects are expanding, so we are planning to do some vertical scaling to increase the team size to over 100 members. In our company, we are trying to certify more and more people in Databricks because it's cloud-agnostic.
How are customer service and support?
We have never needed to contact customer support, online resources have been sufficient to solve our problems.
How was the initial setup?
The initial setup of the solution is straightforward, once you understand the UI it is easy to implement. I would rate Databricks a four out of five for ease of setup.
One migration project took two to three months, including writing all the code and implementing end-to-end pipelines.
We are planning to deploy the solution in stages over the next 15 months to completely implement MLOps for our organization.
What's my experience with pricing, setup cost, and licensing?
I'm not involved in the financing, but I can say that the solution seemed reasonably priced compared to the competitors. Similar products are usually in the same price range. With five being affordable and one being expensive, I would rate Databricks a four out of five.
I find that deployed systems work out cheaper than having to operate manually, which appeals to our customers.
What other advice do I have?
I would rate this solution an eight out of ten.
There is an issue where clusters are automatically deleted after termination or after 100 days of non-usage. This could be more user-friendly, and they could include an enabler to pin the clusters you want to keep, instead of having to go and research why clusters got deleted after implementing the product. That documentation needs to be right in front of the user to avoid issues.
I definitely recommend this product to other users.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of Referential and Big Data at a financial services firm with 5,001-10,000 employees
A highly scalable unified data platform that provides data access to any type of user
Pros and Cons
- "I like cloud scalability and data access for any type of user."
- "Data is open to everyone; they can access it through many channels, including notebooks or SQL."
- "It would be better if it were faster. It can be slow, and it can be super fast for big data. But for small data, sometimes there is a sub-second response, which can be considered slow. In the next release, I would like to have automatic creation of APIs because they don't have it at the moment, and I spend a lot of time building them."
- "It would be better if it were faster. It can be slow, and it can be super fast for big data."
What is our primary use case?
We use Databricks to define tool data and have many use cases to analyze and distribute the data.
How has it helped my organization?
Data is open to everyone; they can access it through many channels, including notebooks or SQL. That on its own democratizes the data.
What is most valuable?
I like cloud scalability and data access for any type of user.
What needs improvement?
It would be better if it were faster. It can be slow, and it can be super fast for big data. But for small data, sometimes there is a sub-second response, which can be considered slow.
In the next release, I would like to have automatic creation of APIs because they don't have it at the moment, and I spend a lot of time building them.
For how long have I used the solution?
I have been using Databricks for roughly one and a half years.
What do I think about the stability of the solution?
Stability is excellent.
What do I think about the scalability of the solution?
Databricks is scalable. You can use the power of the cloud to scale your cluster size, either CPU or memory. The data doesn't work like a standard database, so you don't have it based on files, and you don't copy the data. It's super scalable. It's only the computing that you have to scale with the data.
We probably have 40 users with roles like developers, business analysts, and data scientists. We have big plans to increase the usage and have more departments using it.
How are customer service and support?
Technical support has helped us.
On a scale from one to ten, I would give technical support a five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Cloudera before switching to Databricks.
How was the initial setup?
The initial setup was fairly okay. It takes about two minutes to deploy this solution. It's all code, so we click a button, and then it's done.
On a scale from one to five, I would give the initial setup a four.
What about the implementation team?
We set up and deployed this solution.
What was our ROI?
On a scale from one to five, I would give our ROI a three.
What's my experience with pricing, setup cost, and licensing?
We only pay for the Azure compute behind the solution. If you want to compute, you have to have a database layer and Azure below.
On a scale from one to five, I would give their pricing a two.
Which other solutions did I evaluate?
We looked at other options such as Snowflake and Cloudera on the cloud,
What other advice do I have?
I would tell potential users that they need proper cloud engineers and a
cloud infrastructure team to use this solution.
On a scale from one to ten, I would give Databricks a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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