We are using it for core banking systems and virtualized enrollment. So, everything for this bank is on PowerMax, including its core banking system, which is running on Solaris, and all the relevant applications running on VMware.
Solution Architect at Sybyl
A resilient product with good data savings
Pros and Cons
- "You can use PowerMax for all workloads and consolidation. We have used it to scale thousands of VMs."
- "We brought up this question to the implementation engineer. We were comparing use cases where a customer is using RecoverPoint, then goes to PowerMax. In our previous setup with XtremIO, we were using RecpverPoint and keeping snapshots for 30 days, every few seconds. With PowerMax, I requested this for every 15 minutes, keeping it for a week. The engineer's answer was, "There will be too many snapshots. It might slow down the system." This is specifically for the use cases where there is RecoverPoint. While PowerMax works with RecoverPoint, and you can use it, there should be some way where you can have even more snapshots and not to worry about performance and system cache."
What is our primary use case?
How has it helped my organization?
You can use PowerMax for all workloads and consolidation. We have used it to scale thousands of VMs. This is Dell EMC's selling point.
What is most valuable?
It is a good, resilient product.
The good thing that we have found is the enhanced data savings. For example, in an XtremIO, we were seeing the space savings was 1:4 or 1:3. With PowerMax, I have seen 10:1 and 12:1. This is something that has really come out as a distinctive feature and is helping us a lot.
The Unisphere GUI has been enhanced. A lot of options have been added to the GUI. Though, if somebody is planning to buy PowerMax, they should also have some associated training with that.
What needs improvement?
We brought up this question to the implementation engineer. We were comparing use cases where a customer is using RecoverPoint, then goes to PowerMax. In our previous setup with XtremIO, we were using RecpverPoint and keeping snapshots for 30 days, every few seconds. With PowerMax, I requested this for every 15 minutes, keeping it for a week. The engineer's answer was, "There will be too many snapshots. It might slow down the system." This is specifically for the use cases where there is RecoverPoint. While PowerMax works with RecoverPoint, and you can use it, there should be some way where you can have even more snapshots and not to worry about performance and system cache.
Buyer's Guide
Dell PowerMax NVMe
January 2025
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
For how long have I used the solution?
We have been using PowerMax for less than a year. We just installed it recently.
What do I think about the stability of the solution?
From my experience, it is stable enough. For our current setup, it is too early to assess stability.
What do I think about the scalability of the solution?
They support scalability. We can add more capacity when it is needed.
How are customer service and support?
I always tell my customers that Dell EMC support is good. Specifically with enterprise storage, like PowerMax and VMAX, it is really good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
PowerMax was deployed as a replacement/tech refresh for our existing VNX.
We were using XtremIO before this. We have all of the features that were available there. Relatively, there is nothing new that we are using.
We had some challenges with our core banking system. There were performance issues, which was the reason we went to XtremIO All-Flash. NVME has really helped us here because anything less than XtremIO would have caused us issues. So, PowerMax is the best replacement or fit right now. In fact, we have seen that it has really improved the performance as well.
How was the initial setup?
The initial setup was straightforward.
We are still in the implementation phase.
The ease of administration is okay for me. However, for other team members and specifically our customers, who are not very familiar with it. It has increased provision time. Though, it is just a one-time activity. During implementation, we did the split properly. Therefore, there will not be challenges going forward.
Initially, it took a lot of time to do the initial provisioning, specifically for the Dell EMC engineer who provisioned a couple of hosts. After that, we did all the provisioning, SRDF replication, snapshots, scripting, etc., and that took awhile.
I am hoping that this is just one time. Going ahead, it should be simple to add volumes and not have to go through the cycle.
What about the implementation team?
Implementation was mainly done by a local resource, because we are not a deployment partner. The resource connected to somebody remotely from a site in Egypt. We managed to deploy it in half a day for each site. The first time that we did the provisioning, it took time, but it was a relatively straightforward process.
We had some requirements, like SRM integration, where we needed some guidance. Dell EMC has suggested that we use CloudIQ, so we want to explore that option. However, we are not using it right now.
Which other solutions did I evaluate?
We have used VMAX in other places. It has helped because it has various options for data protection. I have worked on DMX3, DMX4, and VMAX 10K. I am a fan of VMAX because it is really good. There are various command line options that allow you to do a lot of things.
Most of the products are the same and have similar features. There could even be some which might be better. However, one thing that I always liked about Dell EMC is the support, which is really good. If there is an issue and you can get somebody to resolve it, that is the most important thing. Many products have the same features, e.g., snapshot, replication, and data compression, but the support from Dell EMC is one of the best.
What other advice do I have?
It is a good enterprise-scale storage. I would rate it nine out of 10.
Generally, storage doesn't expose your data unless you have certain protocols. With PowerMax, it is too early to remark on data security because we just deployed it and migrated the data. We have not even done a proper drill or failover for data availability and data security.
It is also too early to remark on workload congestion. Though, since we have been migrating the data, which is live data, I have seen the utilization and that is performing relatively better than our previous Dell EMC platform.
From a technical perspective, you should have some technical training associated with the deployment. That is the one aspect that is complicated. Apart from that, everything is simple.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Manager at a manufacturing company with 10,001+ employees
CloudIQ allows me to pull up my arrays on my phone and check their status at any moment
Pros and Cons
- "We were able to move away from a middleware solution for high availability, going right to snapshots and data replication on arrays."
- "We use ESRS for our call-home, and a lot of times, Dell EMC will respond to the issue before we even know it."
- "We have issues that we don't know about, which Dell EMC fixes."
What is our primary use case?
It is for our corporate ERP systems and databases.
How has it helped my organization?
We specifically use it for our PowerHA on IBM i. We were able to move away from a middleware solution for high availability, going right to snapshots and data replication on arrays.
Managing and monitoring PowerMax arrays from a performance, capacity and health checks perspective is easy with Unisphere and CloudIQ. I have CloudIQ on my phone, so I could pull it up and see the state of my arrays right now.
What is most valuable?
- The interface
- Unisphere
- SRDF
- Deduplication
- Compression
- Encryption
- The general physical footprints are pretty small compared to previous systems.
For how long have I used the solution?
We're pretty new to the product.
What do I think about the stability of the solution?
The most reliable part of it is its redundant in frame. My impression is that it is very stable. We haven't had this solution out there for very long, but we haven't had any issues with it yet.
What do I think about the scalability of the solution?
I am impression with the scalability. Right now, we are implementing two three-engine PowerMaxs with about 500 terabytes of data, which will replicate to each other.
If we need to scale up, it's easy just add another engine and some more drawers. It's non-disruptive, so that is also good.
How are customer service and technical support?
We haven't really had to use technical support. It is pretty much set it up and let it go, like plug and play. I'm sure if we had any issues that we could get in touch with support pretty easily. We use ESRS for our call-home, and a lot of times, Dell EMC will respond to the issue before we even know it.
Which solution did I use previously and why did I switch?
We were using generation one of XtremIO, which had some limitations on number of initiators. It didn't have native support for IBM i. There were just a number of limitations with XtremIO that we don't have now with PowerMax. So, we were pretty consolidated on our previous platform XtremIO, then we migrated from XtremIO to PowerMax.
Our corporate ERP systems of databases are all mission critical. We chose to move to this platform from XtremIO because we wanted a smaller footprint with much more capacity with all of the data services that we got out of XtremIO. We also wanted the ability to use PowerMax in our PowerHA environment with its higher availability.
How was the initial setup?
The initial setup was very straightforward. It was almost like set it and forget it. We were very satisfied there.
We were using a process that includes Data Domain. We are not using Open Replicator or any other tools. We are taking images of our data and putting it on Data Domain, replicating it to the new site, then rehydrating the data, which makes it easy.
What about the implementation team?
We went with Dell EMC directly for the deployment.
What was our ROI?
Our application requires five milliseconds of latency or less. We are seeing about 250 microseconds of response time, so that beats our expectations by five times.
What other advice do I have?
I would definitely give it a shot. It is so easy. Dell EMC has been so good with us in terms of evaluating the product and seeing it run side-by-side against other products and vendors. So, it has been great.
We were pretty satisfied with what we got.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dell PowerMax NVMe
January 2025
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Systems & storage specialist at a government with 201-500 employees
Has an efficient lead application feature and good technical support services
Pros and Cons
- "The support team was very cooperative and responsive."
- "I would like to see more security features and improvements in the platform's ease of management."
What needs improvement?
I would like to see more security features and improvements in the platform's ease of management. Sometimes, it isn't straightforward to understand, especially for new users.For example, if there are power issues and the system needs to be shut down, we need to connect with the support team and go through several steps. There are complications to powering down the system.
The backup features need enhancement.
For how long have I used the solution?
I have been using Dell PowerMax NVMe for three years.
What do I think about the stability of the solution?
The product is stable. I rate the stability as nine.
What do I think about the scalability of the solution?
In our organization, three admin executives use the product. Regarding customers, there are many users since we provide municipal services.
How are customer service and support?
We haven't had much experience with technical support, but we did have some upgrades to the core system and firmware. The support team was very cooperative and responsive. We had some issues with timing, but the team was adaptable and worked to schedule maintenance events to suit our time zone.
How was the initial setup?
We didn't face many challenges during setup, but the implementation team resolved some initial issues. We received some knowledge transfer, basic training, and orientation regarding the technology. Overall, the solution was successfully implemented.
What about the implementation team?
Dell's team implemented the system; some products were configured and installed in our environment. We also received knowledge transfers from them.
What other advice do I have?
We used to use an HP storage solution. After we switched to PowerMax, performance significantly improved across the whole environment. About 95% of our services run on virtualized servers with Dell containers. With SAN storage, like PowerScan or Microsoft products, we saw multiple performance upgrades on the virtual machine side.
The lead application is the most valuable feature. The reduction of consumed space was significantly higher than with the previous solution.
NVMe technology gave the database servers a huge performance boost compared to the previous environment. Database admins were very happy with the improvement.
I rate it an eight.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 19, 2024
Flag as inappropriateSales Manager at HTSS
Good performance and cloud utilization, that is easy to install
Pros and Cons
- "We are most interested in cloud utilization."
- "If you go to Pure or you go to NetApp, they deliver in one month. If you go to Dell or HP, they will take up to six months for delivery. This is not a business model for today."
What is most valuable?
We are most interested in cloud utilization.
What needs improvement?
We would like to improve the delivery model. They don't have the delivery terms today. If they improve this area, everybody would be happy.
For the Romanian and Eastern European markets, we have long delivery times, and even if we have a solution, we don't have the products, and we don't know what to install. For the time being, manufacturers must enhance the delivery of all items while they have them.
If you go to Pure or you go to NetApp, they deliver in one month. If you go to Dell or HP, they will take up to six months for delivery. This is not a business model for today.
For how long have I used the solution?
I have been working with Dell PowerMax NVMe for 10 years.
What do I think about the stability of the solution?
Dell PowerMax NVMe is a stable solution. The performance is good.
What do I think about the scalability of the solution?
Dell PowerMax NVMe is a scalable solution.
It is suitable for enterprise customers.
How are customer service and support?
They are now experiencing problems with Dell's specifications. They have a typical reporting period of five days and nine hours each day till Friday.
Right now, on the enterprise side, they want 24 hours a day, seven days a week. It is not available in Romania, which is why you need to retain inventories or have some replacement components on hand to accomplish this type of integration with other vendors.
Which solution did I use previously and why did I switch?
I am also working with HPE 3PAR. I am just looking for a place to get some 3PAR components. But nobody has it right now.
We are the HP Platinum partner in Romania, and we are now looking for a place to purchase documents from Europe.
Previously, we worked with Cisco, Lenovo, and Pure. The advantage was their delivery.
We don't an advantage.
The consumer requests something that they do not have with the brand today.
If it is storage, a server, or power, and we have it, they will purchase it.
They do not wait for Dell, HP, or Cisco. It is the same for both. If you have Dell on hand, we will purchase it. If it's HP, they'll buy it. It. They don't care about the brand anymore.
How was the initial setup?
The installation of Dell PowerMax NVMe was easy.
Deployment time depends on the customer's request since if you have a solution with a cluster or include VMware or a solution or disaster recovery, we can provide it in two days. But, in any case, it depends on the project and your relationship with the customer.
What's my experience with pricing, setup cost, and licensing?
The price is on the market. It's not inexpensive, but it's available on the market.
The cost is determined by the solution. It's not the greatest option.
You built the solution and rely on the customer's requirements, on the budget since they know the price of the product, they know the service to the client and it's the same if it's HP, Dell, or Cisco. It is how the solution is created and implemented.
Today, the client is asking for SLA and uptime for the critical months rather than the important months themselves. This is the most crucial. They don't care if it's from Dell, HP, or Cisco; they just care about this one.
What other advice do I have?
I don't have any requirements. I am now really unhappy with the delivery, therefore I don't have any arguments or recommendations to make.
If we receive the goods, everything will be okay. When we are working, we have something. We are now dissatisfied with our needs. Simply provide the delivery. It is more important now.
We are partners with Dell.
I would rate Dell PowerMax NVMe an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Gives us better storage I/O for our big apps, and the dedupe and compression work well
Pros and Cons
- "We like the compression, dedupe, and I/O on the PowerMax. They are better than on the XtremIO."
- "We would like more documentation, a guide to the features of the PowerMax."
What is our primary use case?
We use it for our core banking data.
How has it helped my organization?
It has improved storage I/O for our big apps and restores. And the snapshot process and data compression are better.
What is most valuable?
We like the compression, dedupe, and I/O on the PowerMax. They are better than on the XtremIO.
Snapshots make it easy to deploy production, pre-production, and UAT environments. It is easy to snapshot and reverse snapshot to other environments, compared to other storage vendors.
In addition, we have a lot of users in our core system and the PowerMax performance is very good. The I/O performance is running fine; it's not an issue.
What needs improvement?
We would like more documentation, a guide to the features of the PowerMax. We needed to use the option to reclaim storage and we had to chat with the Dell EMC team.
For how long have I used the solution?
We have been using Dell EMC PowerMax NVMe for around one year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
Because we have just started using it, we haven't scaled up yet.
How are customer service and support?
We have opened cases with the Dell EMC team and we have chatted with them. They have provided good, fast support for us. But in some cases they did not explain the solution well.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used XtremIO. We switched because we found many of the features and the functions are better on the PowerMax than they are on the XtremIO. An example would be the snapshot. When we would do snapshots on the XtremIO, we could delete a snapshot, even when we were mapping to the host. But with PowerMax, we cannot delete a snapshot when mapping to the host.
How was the initial setup?
The setup was difficult because PowerMax has more functionality, but some of that functionality is still not clear to us.
Four people work with it on my team; all system admins.
What other advice do I have?
PowerMax is a good storage solution for the banking sector. Choose it for your core banking system, because of the dedupe and compression, the I/O, and the high availability for your data.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Head of IT at National Bank Of Oman
We were able to migrate without bringing systems down and results have been amazing
Pros and Cons
- "We are happy with the monitoring that Dell EMC is doing for us. They have helped us to identify many issues during the routine checks, issues which we were not aware of."
- "We had challenges again with the initial setup. I don't know if there was a gap during the requirement-collection phase, but the box was partially delivered to us with missing parts and it delayed the implementation by about 60 days. It was not as smooth as I would have hoped."
What is our primary use case?
We have used it for a long time and we have recently been upgrading it. Last month we acquired a PowerMax 2000 and we have just finished the migration. We hope it will help us with performance and through the additional features which are part of the software.
How has it helped my organization?
In terms of mission-critical applications, we are running our switch, which is the most critical application that we have in our organization, on the storage box. It is because it is reliable and, in terms of performance, we do not have any issues with PowerMax.
The switch application is very sensitive to IOPs and to the speed of responding and reacting to requests. We went specifically with PowerMax to ensure that we are getting the highest performance, and it has really been exceeding our expectations. We are yet to put it into really demanding tests. We have solutions that we are implementing during the year which will be high-demand in terms of IOPs and performance. We will find out then if PowerMax meets all our requirements.
We use the solution with VMware. It made things easier for us in terms of deployment and implementation.
What is most valuable?
- Availability
- Reliability
We are also happy with the monitoring that Dell EMC is doing for us. They have helped us to identify many issues during the routine checks, issues which we were not aware of.
What needs improvement?
We are facing challenges with the SRDF replication which we got with the latest, new box. Overall, it has been working for us so well for the past few years. We hope that whatever bugs there are right now in the PowerMax are going to be sorted out quickly.
There is room for improvement with the enclosures. We were happier with the old VMAX enclosures which looked nicer in our data centers. The new one is dull.
What do I think about the stability of the solution?
The stability is superb.
What do I think about the scalability of the solution?
We have yet to find out what the scalability is like. We recently added this new box and towards the end of the year, or next year, we are going to look at expanding it. So we don't know how easy it is to scale it.
How are customer service and technical support?
Our experience with technical support was different before we got the most recent box. We are facing challenges. We were told that this is the first PowerMax box implemented in our country, so maybe these are teething issues, and hopefully, they will be sorted out quickly. But we are constantly in touch with support, and I have actually been trying to get ahold of one guy here at the Dell Technologies World conference so I can see if he can help us sort out the bugs quickly.
Which solution did I use previously and why did I switch?
We were using the same solution. We just upgraded it.
The solution’s architecture influenced our buying decision with the new features it has, and the smoothness of the migration was also important. The last time we upgraded there was downtime, but this solution gave us the opportunity without bringing down the systems.
How was the initial setup?
We had challenges again with the initial setup. I don't know if there was a gap during the requirement-collection phase, but the box was partially delivered to us with missing parts and it delayed the implementation by about 60 days. It was not as smooth as I would have hoped.
What about the implementation team?
We used a local Dell EMC partner and they were pretty good.
What other advice do I have?
We have already recommended this product to two institutions who called. Our view of the product is positive. Our experience has been positive. As head of IT, my worry was about the migration. We believe in the technology, but how could we achieve a smooth migration? What I have seen was amazing beyond expectation. Things have been so positive, overall.
The migration process from older VMAX arrays to PowerMax is very good. The data dependency is tremendous and the results we got from the migration were amazing. They were beyond our anticipation. Things went smoothly, mostly, with the SRDF technology, and the critical systems were not taken down, so we had 24-hour continuous operation.
We have attended a couple of technical sessions which talked about how to do some analysis on the box, from the box, using the Dell EMC tools. We are exploring those tools to see how we can take advantage of them and improve productivity.
We have faith in the solution and would rate it an eight out of ten. The rating will depend on fixing the issues we are facing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Consultant at Scitech it solutions GmbH
A fast and reliable product that is easy to handle and provides excellent technical support
Pros and Cons
- "The product is very fast and reliable."
- "The initial setup process is difficult."
What is our primary use case?
Our customers use the product for virtualization. They also use it for SAP deployments and bigger databases like PostgreSQL.
How has it helped my organization?
The solution provides an ease of handling backups and deployments. It provides a smart integration into the customer environment.
What is most valuable?
The product is very fast and reliable. It's certified for several scenarios. It is easy to handle. The UI is good.
What needs improvement?
The initial setup process is difficult.
For how long have I used the solution?
I have been working with the product for five years.
What do I think about the stability of the solution?
It is the most stable system we know.
What do I think about the scalability of the solution?
The tool is scalable until a certain point. There are only two versions available. Each has a limit, but the limit usually is never reached by our clients. Generally, the scalability is limited, but we have no problems with it.
How are customer service and support?
The technical support is brilliant.
Which solution did I use previously and why did I switch?
I have worked with NetApp before. Over the last three or four years, we only worked with Dell. Dell is easier to set up and handle. Dell is technically more advanced than NetApp. Dell’s support is better than NetApp's most of the time. The selling process of NetApp was a nightmare.
How was the initial setup?
I rate the ease of setup a four out of ten. We have to prepare for the deployment and plan with the customer. We set up the hardware. We need Dell’s help with the software setup because we do not have access to all the tools that are needed for it.
The initial deployment and software work is done together. Afterward, we do the detailed configuration of the machine. We need one person from our organization and one from Dell for the deployment. The deployment can be done in one day. The maintenance is mostly easy. It’s done with the Copilot system. Dell checks the machine in advance and tells us whether the software version is available.
What was our ROI?
We get a return on our investment. The solution is not cheap, but it is worth buying. All our customers who bought the solution were satisfied and said they would buy it again.
What's my experience with pricing, setup cost, and licensing?
The price is really high. It could be better. It is a high-end product.
What other advice do I have?
We sell the solution, implement it, and support our customers. I recommend the solution to others. Overall, I rate the product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Presales Consaltant at VAS Integrated Solutions
A scalable tool that can easily serve as a storage system for enterprise-sized businesses
Pros and Cons
- "It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
- "The price cap of Dell PowerMax NVMe is very high."
What is our primary use case?
My company uses Dell PowerMax NVMe for our customers, but it's possibly not for a big account or a customer with a big data center. With Dell PowerMax NVMe, my company focuses on the storage part and also the database aspect.
What is most valuable?
For me, the valuable aspect of Dell PowerMax NVMe stems from the fact that it serves as an enterprise-based storage system, so there are no worries about any failures in the solution. Even if certain of my components fail within the storage solution, it still works online, which makes it different from the other storage solutions.
What needs improvement?
The price cap of Dell PowerMax NVMe is very high. In Dell's portfolio, there are PowerMax and PowerStore, and it is important to note that there is too much of a price gap between both. The aforementioned aspect of the solution related to the pricing element is an area where improvements are required.
For how long have I used the solution?
I have been using Dell PowerMax NVMe for about four years. My company functions as a distributor of Dell products.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
Though there are some downtimes when it comes to Dell PowerMax NVMe, 99.99 percent of the time, it works fine.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.
I recommend Dell PowerMax NVMe for enterprise-sized customers.
How are customer service and support?
Based on my experience with the solution's technical support, I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with IBM products. Dell provides a larger portfolio of products compared to IBM. The ease of deployment and management of products are not areas that are well-matched in IBM products.
How was the initial setup?
Dell PowerMax NVMe's initial setup is not complex, but it may look complex when compared to the setup process of Dell PowerStore.
The solution is deployed on an on-premises model.
What other advice do I have?
I rate the overall product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
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Updated: January 2025
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