The uptime is the most valuable feature, and we are satisfied with the solution.
IT Manager at Regional Health Services
A solution with great uptime features and excellent technical support
Pros and Cons
- "The uptime is the most valuable feature."
- "The price could be lower, and we are unhappy with the price."
What is most valuable?
For how long have I used the solution?
We have been using this solution for five years and are using version PowerMax 2000.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is scalable.
Buyer's Guide
Dell PowerMax NVMe
January 2025
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How are customer service and support?
The technical support is very good.
What's my experience with pricing, setup cost, and licensing?
The price could be lower, and we are unhappy with the price. The licensing cost is included in the hardware price, so I am unsure if there are other licensing costs.
What other advice do I have?
I rate this solution a nine out of ten. When we bought it, we accepted the high price, but five years later, we need to reevaluate before we buy the next generation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior BDM at a tech services company with 51-200 employees
Excellent technical support with a straightforward setup and great compression capabilities
Pros and Cons
- "Technical support has been excellent."
- "If the solution had more power-saving capabilities, it would be quite nice."
What is our primary use case?
We primarily use the solution for putting together solutions for our customers.
How has it helped my organization?
They provide up-to-date, leading-edge products that are constantly improving the technological provision of hardware and software for the customer.
What is most valuable?
The deduplication of the solution is excellent and the compression is quite helpful. These are the most useful aspects of the solution for us.
The initial setup is quite straightforward.
Technical support has been excellent.
What needs improvement?
The product would be better served if there was a slight reduction in price at the moment due to the marketplace. People haven't got as much money. If they could offer more of a discount, it would help their customer base out quite a bit. Even if it was just in the short term, it would make a big difference.
If the solution had more power-saving capabilities, it would be quite nice.
The solution could benefit from even more speed and increased redundancy and flexibility.
For how long have I used the solution?
I've been using the solution for about one year. It hasn't been that long.
What do I think about the scalability of the solution?
We do hope to increase usage in the future. All we just need to do is get more opportunities and as the marketplace opens up from COVID, we will be increasing our prospecting efforts.
How are customer service and technical support?
Technical support is fantastic. they are quite knowledgeable and responsive. We've extremely happy with the level of support they provide.
Which solution did I use previously and why did I switch?
The switching happens as the vendor, Dell EMC, brings out new products to supersede the old products. It's a natural evolution of things as products get better through significant R&D, and for us to follow that evolution.
How was the initial setup?
For us, the initial setup is not overly complex. We've got very highly trained engineers and therefore it's no problem.
Demployment is still fairly standard. It hasn't really altered too much, so it's not gotten shorter or longer. In terms of the strategy, we have a standard scope of work document that we always employ when implementing new solutions.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are reasonable.
What other advice do I have?
We're resellers.
We actually use the PowerStore 3000 and 1000 products.
I would definitely recommend this solution to other organizations. We've been very happy with it.
I would advise people to make sure that you introduce the features and benefits of NVMe and the power and speed and articulate that well to management or the customer.
I'd rate the solution at a nine out of ten. It's not perfect. It's evolving. However, it's almost perfect.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Dell PowerMax NVMe
January 2025
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Senior Storage Engineer at a healthcare company with 1,001-5,000 employees
The brick scalability allows us to add smaller quantities and still get quality performance
Pros and Cons
- "We are able to provide storage at the right service levels without overmanaging it."
- "The technical support is lacking. We are working with Dell EMC to get some better understanding of this."
What is our primary use case?
We use it for all entitled storage on back-end hospital systems, VMware, and Citrix.
We will be putting the hospital HR system on it, because we need it to be fast, efficient, and always up. PowerMax will provide this solution for us.
How has it helped my organization?
We are able to provide storage at the right service levels without overmanaging it.
Data is helping us have the performance, so they can do their reporting in the hospitals every day. They are able to maintain with the compression longer.
What is most valuable?
- Its uptime
- Dedupe
- Compression
- Reliability
What needs improvement?
It would be nice if there was a training course offered by Dell EMC. It would help us use the product.
What do I think about the stability of the solution?
It is very stable. We have no concerns.
What do I think about the scalability of the solution?
The brick scalability solution is very nice. It allows us to add smaller quantities and still get quality performance.
How are customer service and technical support?
The technical support is lacking. We are working with Dell EMC to get some better understanding of this.
Which solution did I use previously and why did I switch?
Currently, we have a VPLEX with multiple storage arrays behind it. Now, we will be moving to one storage array and getting rid of the rest.
The performance requirements for the Diamond Levels on certain areas, we wanted submillisecond response times. We are still working with our buyer to get this to fruition based on some of our workloads.
How was the initial setup?
The initial setup is very straightforward because it is All-Flash. We are now looking at maximizing the performance features.
What about the implementation team?
We are still working with our integrator on the deployment since the VMAX is relatively new in the industry that I am working in. We are still working on improving our experience, as they lacked experience in the PowerMax.
The migration process of the VMAX to PowerMax is ongoing. Because we have a VPLEX, it is causing more complexity than if it had been just VMAX to VMAX.
What other advice do I have?
Ensure whomever you work with knows the solution and you get feedback from other customers.
It has good performance and speed, but it is still lacking in training and knowledge.
We are only using Unisphere of the performance management and monitoring tools, as we are not that familiar with the other ones available.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Engineer at Comtrade Group
Has good performance but pricing is expensive
Pros and Cons
- "Dell PowerMax NVMe has good scalability and performance."
- "The solution does not use new versions of OS and patches. Its installation is also difficult. The solution is not as fast as other storage in the market."
What is our primary use case?
We use the solution of building systems and data warehouse management systems.
What is most valuable?
Dell PowerMax NVMe has good scalability and performance.
What needs improvement?
The solution does not use new versions of OS and patches. Its installation is also difficult. The solution is not as fast as other storage in the market.
What do I think about the stability of the solution?
We have never had issues with data loss and vulnerabilities.
How was the initial setup?
You need three people to handle the deployment.
What's my experience with pricing, setup cost, and licensing?
Dell PowerMax NVMe's price is expensive.
What other advice do I have?
I rate the product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Technical Manager at a recreational facilities/services company with 11-50 employees
A fast performing asset that can perform millions of transactions within a second
Pros and Cons
- "The tool is a fast-performing asset. It can perform millions of transactions within a second. I like the tool's architecture as well."
- "The tool is costly compared to other similar products. The product's pricing needs to be improved. I would like the product to include the replication feature in its future releases."
What is our primary use case?
We use the solution for managing workloads like SQL, online streaming, and middleware.
What is most valuable?
The tool is a fast-performing asset. It can perform millions of transactions within a second. I like the tool's architecture as well.
What needs improvement?
The tool is costly compared to other similar products. The product's pricing needs to be improved. I would like the product to include the replication feature in its future releases.
For how long have I used the solution?
I have been working with the tool for two to three years.
What do I think about the stability of the solution?
The product is one of the most stable solution that we have ever worked on.
What do I think about the scalability of the solution?
The tool is scalable up to eight engines.
How are customer service and support?
The tool's support is good but they can do better.
How was the initial setup?
The product's setup is managed by Dell. The implementation process is a quick one and takes about a week to complete. The product is also easy to maintain since there are alerts and templates.
What other advice do I have?
I would rate the product an eight out of ten. If you are looking to use the product, go for it. It will be beneficial for you in terms of daily operations and pricing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Cloud Operations at a tech vendor with 501-1,000 employees
It integrates well with our existing automation and environment
Pros and Cons
- "It has dramatically cut down the footprint in our data center and reduced the amount of raw disk capacity that we needed to purchase."
- "The REST API needs improvement. We are a very big automation company, and this would be big for us."
What is our primary use case?
The primary use case is for SQL database, as it's our primary data tier. We are deploying the main SQL databases for our cloud application on the solution.
How has it helped my organization?
It has dramatically cut down the footprint in our data center and reduced the amount of raw disk capacity that we needed to purchase.
The managing and monitoring of PowerMax arrays from a performance, capacity and health checks perspective is really easy. It integrates well with our existing automation environment and is inline with all Dell EMC's other values and products. As we are moving an application over to it, it has been very fast, efficient, and easy for our teams.
What is most valuable?
- Compression
- Deduplication
What needs improvement?
The REST API needs improvement. We are a very big automation company, and this would be big for us.
What do I think about the stability of the solution?
It has been very stable, so far. We have been a VMAX customer for a little awhile, and it is continuing on with the same reputation.
What do I think about the scalability of the solution?
The product is still very new for us, but given what we have heard about it and everything we've seen, it should scale very well and not disrupt us.
How are customer service and technical support?
The technical support is excellent. We have always had great support.
Which solution did I use previously and why did I switch?
We're actually not going from VMAX arrays to PowerMax. We're going from Hitachi arrays to PowerMax.
Our performance requirements for this solution were response time and very low latency. We were able to cut our response times in half by implementing this solution.
We were using the Hitachi arrays and wanted something easier to manage. After last year's Tech World and hearing all about the brand new PowerMax array, we knew that it was something we had to really look into. We really liked the compression and deduplication.
How was the initial setup?
The initial setup was very straightforward. We were up and running in no time and immediately serving production applications with it.
What about the implementation team?
We partnered with Data Strategy, who is now Trace3, for our PowerMax implementations. We had a very good experience.
Which other solutions did I evaluate?
We also considered Hitachi since they were our current vendor.
What other advice do I have?
It's a very strong platform for compression, deduplication, and performance, which makes it tough to compete with.
We use PowerMax as a dedicated Tier 0 for our product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Architect at a manufacturing company with 1,001-5,000 employees
The technical support has been A+
Pros and Cons
- "For the migration process from the older VMAX arrays to PowerMax, we VMotioned everything. It was easy."
- "The initial setup was complex, and we had experienced people working on it."
What is our primary use case?
Our mission-critical environment is on the PowerMax.
How has it helped my organization?
It does what it's supposed to.
What is most valuable?
- The All-Flash array
- Performance
- Reliability
What needs improvement?
Our operations team would say that the GUI needs improvement.
You taking an island-of-storage and just creating another.
What do I think about the scalability of the solution?
The scalability is acceptable and what we expected.
How are customer service and technical support?
The technical support has been A plus.
Which solution did I use previously and why did I switch?
We chose this solution because we wanted to go with the All-Flash array.
How was the initial setup?
The initial setup was complex, and we had experienced people working on it.
For the migration process from the older VMAX arrays to PowerMax, we VMotioned everything. It was easy.
Which other solutions did I evaluate?
We considered Dell EMC and NetApp.
What other advice do I have?
There is nothing that is not there.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Admin at a financial services firm with 501-1,000 employees
Integration using the API for Unisphere is pretty amazing
Pros and Cons
- "PowerMax, with version 9.02, which we installed recently, has some very good features, such as CloudIQ."
- "The NVMe integration could be improved."
What is our primary use case?
We acquired PowerMax for virtualization with PowerVC, which is the IBM product for virtualization. We're still in the PoC phase. While we initially acquired it for the PowerVC solution, we hope to deploy everything on it once we finish the PoC.
How has it helped my organization?
The data in our environment grows very quickly. Other solutions were a little bit slow, but with the PowerMax, there isn't going to be any negative impact.
What is most valuable?
Unisphere 9 has good functionality compared to version 8 or version 6. PowerMax, with version 9.02, which we installed recently, has some very good features, such as CloudIQ.
The performance is really good.
I also like that there is integration for automation. We are using the API for Unisphere with PowerMax and it's pretty amazing.
The deduplication and the reduction of data are some of the keys we are looking for because our data is growing so fast. We need a solution to minimize the data.
What needs improvement?
The NVMe integration could be improved.
What do I think about the stability of the solution?
Whether it's the older version of VMAX, or VMAX All Flash, or PowerMax, all these series are pretty amazing in terms of stability. This is electronics, so nothing is 100 percent perfect.
What do I think about the scalability of the solution?
It's pretty expandable.
How are customer service and technical support?
We haven't used any tech support for this product.
Which solution did I use previously and why did I switch?
We used the PowerVC solution with VNX but that didn't work very well. We're doing a PoC with PowerMax and it's working very well compared to VNX.
How was the initial setup?
The setup wasn't complex because we have already deployed a number of VMAXs in our environment and they are pretty much the same.
What about the implementation team?
We are buying it directly from Dell EMC.
What other advice do I have?
We did not go with this solution for the consolidation because in the banking environment we have to isolate the various applications. It's a requirement of the business.
I would rate PowerMax at nine out of ten. I have used many different storage systems, all the major VM technologies, but I find that with Dell EMC there are no issues.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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