Dell PowerProtect Data Manager Reviews

I use PowerProtect for both organizational needs and as a service provider, selling it to our customers. Our customers mainly use it for native data protection tools that are pre-integrated with their applications to ensure seamless functionality. The dashboard is full of capabilities, easy to manage, and easy to use.

PowerProtect Data Manager is the only backup software needed with a backup storage to store data. It integrates with Data Domain, one of the best backup storages. The solution is pre-integrated and pre-validated, offering a cohesive and functional integration between software and storage, enhancing the RPO and RTO metrics.

PowerProtect Data Manager lacks the tape-out functionality, which is important for organizations relying on it for offsite backup. While PowerProtect Data Manager offers a workaround, it's not always accepted, notably by sectors like banking. Additionally, I would like PowerProtect Data Manager to provide microservices and container backup for modern applications.

I have been using PowerProtect Data Manager for approximately two years.

I find PowerProtect Data Manager to be very stable. It is built over new modern technology with a modern programming language, which makes it lightweight and prevents crashes.

PowerProtect Data Manager can back up an entire existing environment, but the cloud scalability could improve. While it can be deployed over the cloud, it doesn't handle full disaster recovery in the cloud automatically. Users must manually restore and deploy data in the cloud.

Technical support for PowerProtect Data Manager is effective due to its simplicity. Dell is known for good support, providing qualified 24/7 assistance. Unlike NetWorker, PowerProtect's straightforward interface and pre-integrations reduce the support burden.

If I were to compare PowerProtect Data Manager with competitors, the main comparison would be with Veeam, as both are purely software solutions. Veritas and Commvault integrate with their own hardware.

The initial setup of PowerProtect Data Manager is very simple. It involves a straightforward wizard process, taking less than an hour to complete.

PowerProtect Data Manager is cost-effective, as it is licensed per socket allowing for extensive workload coverage without additional costs. This makes it cheaper than Veeam, which uses a subscription model and licenses per workload.

I would rate PowerProtect Data Manager a nine out of ten because of the missing features, namely fully orchestrated DR to the cloud and the tape-out capability. Overall, I find it to be an excellent solution.

Hybrid Cloud

We are using Dell PowerProtect Data Manager to back up all of our on-premises servers and replicate the backup to the cloud. We have also started to back up our cloud data with this solution.

We back up all of the virtual machines in our VMware environment with Dell PowerProtect Data Manager and we have a bunch of domain controllers at all of our branches. We back up the file share data from the domain controllers at the branches.

Currently, there is no major improvement since using Dell PowerProtect Data Manager. The major improvement is the fact that we are now on a supportable version of software and hardware for our backup solutions. We are rolling over to new hardware.

That is basically all we are using Dell PowerProtect Data Manager for at this point in time.

We have been using Dell PowerProtect Data Manager for three months now.

There are no issues at this point in time with Dell PowerProtect Data Manager. Since we just implemented it, we have not experienced any major issues outside of typical new user problems. So far, the experience has been positive.

I have used Dell PowerProtect in the past and had no issues with it back then. When it came time to renew our backup platform, this was one of the tools that we looked at. We felt it met our needs and was a partner that we wanted to stick with.

I appreciate the response about Dell PowerProtect Data Manager. We have not had enough time in the product yet to be able to evaluate what would be better or worse with this solution. There are some kinks in the system to figure out with this interview, but it is fine enough. I would rate this review as adequate.

On-premises

Other

Our main cases for Dell PowerProtect Data Manager are for virtual tape library.

The features I like the most include the decompression, the duplication, compression, and deduplication.

The availability of the unified dashboard fundamentally impacts my strategic decision making because it is a fundamental dashboard.

I think Dell PowerProtect can be improved in that I see PowerStore supporting the synchronous and asynchronous replica, similar to PowerMax.

I have been using it for 10 years.

I don't know if prior to adopting Dell PowerProtect Data Manager we were using another solution since I have worked here for five months, and we were using this solution.

Regarding return on investment, I have worked in this company for five months, so I don't have this data.

I have had a great experience with pricing, setup cost, and licensing; it is clear and simple.

I did not consider any other solutions before Dell PowerProtect Data Manager; it is supported and suggested with our software, making it the correct and right choice.

I support a company that leverages Dell PowerProtect Data Manager technology. Ideally, KCB is the client, and I am the one who does the support. We have been working with PowerProtect Data Manager for approximately two years, going on three. The main use cases are backups and recovery.

I love that it has an interactive GUI, and it is not complicated to use. I am able to generate good reports when connected with Dell Data Protection Advisor and Networker. It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration. Being able to deploy the right solution that the system can achieve enhances the effectiveness for my customers.

The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response. Scheduling for support calls can be problematic when it does not align well with the customer's availability. Expediting the scheduling of calls and feedback would be beneficial to my interaction with clients.

I have been working indirectly with Dell PowerProtect Data Manager for approximately three years.

I would rate stability at seven out of ten due to certain user-based and upgrade issues. I and other users sometimes face connection issues and password problems. Making sure the system is properly understood before deployment and handling upgrades efficiently would improve stability.

Dell PowerProtect Data Manager satisfies my customers' needs in terms of scalability.

Delays in feedback and scheduling can affect interactions, but generally, support provides good solutions once engaged. Faster scheduling and better alignment with customer needs could enhance the customer service experience.

Positive

Setting up Dell PowerProtect Data Manager is fair and can be perceived as a mix of easy and challenging. Proper preparation is essential to handle varying deployment challenges successfully.

The price of Dell PowerProtect Data Manager is generally perceived as reasonable. However, specific figures are not available as I am on the technical side and do not handle costs.

A thorough deployment involves understanding the system's capabilities clearly. My customers must be made aware of what resources Dell PowerProtect Data Manager can handle. I recommend proper research and aligning deployment with customer needs to ensure success. 

My total rating for PowerProtect Data Manager is eight out of ten.

On-premises

We are selling backup management solutions like Dell PowerProtect Data Manager alongside Data Domain. We use Dell PowerProtect Data Manager for disaster recovery through incremental backups.

The management part of Dell PowerProtect Data Manager has improved significantly. We value its backup appliance solution, which can be integrated seamlessly with existing systems when customers choose Dell. PowerProtect also offers both cloud and on-premise versions, eliminating many deployment issues. Additionally, its stability is commendable, with a rating of eight out of ten.

The marketing strategy is lagging behind competitors such as CommVault. Dell needs to improve its market presence and communication with customers and solution providers.

We have been using Dell PowerProtect Data Manager alongside previous deployments of Networker for many years.

The stability of Dell PowerProtect Data Manager is rated eight out of ten.

Dell technical support is good and rated eight out of ten.

Positive

We previously used Networker and moved towards PowerProtect, although we still face installation issues.

The initial setup is not complex at all, with both cloud and on-premise versions available.

Overall, pricing does not significantly impact our decision. The main concern is the solution itself, presales activities, and positioning it in the right place. Commercial aspects are secondary to technical and marketing considerations.

Competitors like CommVault, Veeam, and Data Protector from OpenText are evaluated because they have a stronger market push.

Regardless of competition, we recommend Dell PowerProtect Data Manager when working with Dell solutions. However, we feel more comfortable with competitors due to better communication and marketing. Overall, the market acceptance is less favorable for Dell. The overall rating for Dell PowerProtect Data Manager is seven out of ten.

Hybrid Cloud

Other

I work with Dell PowerProtect Data Manager and Data Domain, which are backup software solutions.

The features I appreciate about Dell PowerProtect Data Manager include the snapshot killer, which is a very good feature, and the ability to access the hypervisor directly to take backups from VMs. I find it most beneficial because of the ease and power of the core backup software. Dell created the backup software from scratch, so they incorporated the most powerful features found in other backup software in the field.

Dell PowerProtect Data Manager should add support for Hyper-V and Nutanix VMs, as well as Kubernetes. Additionally, they should support tape library backup capabilities.

I have been working with Dell PowerProtect Data Manager for almost one year.

Dell PowerProtect Data Manager is very stable.

It is scalable.

I have no experience with technical support from Dell because I have not deployed it before.

Negative

I have worked with Veeam, Veritas, and Commvault. All of them are great backup software.

I think the license for Dell PowerProtect Data Manager is the same as other backup software.

I work with a company called Global Brands, and one of their companies is called Direct, which is a Platinum Partner to Dell. I do not have any specific examples to share at the moment. I have hands-on experience on a demo website and I purchase through Dell. I give this product a review rating of 8 because it is a very good backup solution.

For virtual environments using VMware, when customers want to purchase a separate recovery solution from Dell, I recommend Dell PowerProtect Data Manager as the backup software.

On-premises

We use the solution to protect data with my appliance storage.

The most valuable features of the solution are flexibility and data protection. Dell PowerProtect Data Manager is a good backup solution.

The solution should enhance its user interface and make it more flexible. It can be enhanced to be more flexible and usable for customers. The solution should be integrated with other appliances from multiple vendors. It would be better if customers could use other appliances from other vendors along with Dell PowerProtect Data Manager.

I have been using Dell PowerProtect Data Manager for five years.

I rate the solution’s stability a nine out of ten.

Around 60% of my customers use Dell PowerProtect Data Manager.

The solution’s initial setup is very easy.

Fully configuring the appliance takes four days. However, the initial configuration for the solution can be completed within two days. Only one engineer is enough to install the solution.

The solution's cost depends on the storage. Currently, the pricing for Dell PowerProtect Data Manager is more flexible for customers. Dell PowerProtect Data Manager is not an expensive solution.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing an eight out of ten.

Based on my experience with multiple projects, all my customers are really satisfied with the management solutions for data protection with artificial intelligence. There are no issues with the solution's AI features. The Dell support team takes care of the maintenance of the solution. If I inform the professional service team in my company, five engineers from the team will handle the maintenance issue.

I would recommend the solution to other users because it is efficient and has more features.

Overall, I rate the solution a nine out of ten.

On-premises

Our company's backup team uses the solution for backups and data recovery. We plan to increase usage in the future. 

The solution is adequate for data storage. 

Management is difficult and it is hard to determine when things aren't working properly.

The solution is not as intuitive as other products so it requires a certain expertise to keep things up and running. 

I have been using the solution for one year. 

The stability is okay. 

The solution is scalable. 

We have weekly meetings with technical support and they are trying their best to fix issues. 

Technical support is rated a six out of ten. 

Neutral

We previously used NetBackup and Avamar. 

The setup and deployment was difficult and took six months. 

We implemented the solution in conjunction with a vendor. 

Ongoing management is handled by five members of our backup team. 

The solution is uses an annual licensing model. Is not less expensive than competitors but pricing deals are available. 

Extra features are available at an additional cost. 

I rate pricing a six out of ten. 

We also evaluated Cohesity and Commvault but chose the solution because it was more cost effective. 

It is important to understand your company's priorities and adjust your backup needs accordingly. 

I rate the solution a three out of ten. 

On-premises

I'm using Dell PowerProtect Data Manager to manage cloud-native applications, such as those running on OpenShift or other container orchestration platforms. PPDM ensures data stability within container nodes and ports, including persistent volumes. It offers features similar to Valero, facilitating backups for Kubernetes environments. Additionally, PPDM supports virtualization platforms.

One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solutions. It is highly user-friendly, allowing users to quickly learn and implement backup and restore processes within a week. PPDM represents the next generation of backup software and is comparable to offerings from other vendors. Furthermore, PPDM prioritizes security with various access controls, such as user and database access controls. Its deployment tool is also known for its simplicity.

PPDM requires further development. It is primarily integrated with DevOps systems. However, given the rapid growth and introduction of various technologies in the marketplace, PPDM needs to expand its compatibility and integration with a broader range of technologies. While it can handle backups with technologies like Elasticsearch, there may be a need for better integration with standard DevOps tools for smoother backup processes.

I've been using Dell PowerProtect Data Manager for a few years.

The solution's stability is good. I rate the stability a ten out of ten.

There is no restriction to scale it. It's very easy because GPDM only supports it for virtualization platforms.

The initial setup is straightforward. You can install PPDM in one day. The deployment process depends on your cloud provider. You'll start by accessing their site. You'll need a bundled setup file to initiate deployment. You can deploy this on vCenter, where it will access your files from either your local computer or your data store. This process usually takes around one to four hours to implement and configure the platform. Once deployed, you only need to define your network and some hosted datastore configurations.

PPDM is very helpful in providing numerous high-quality services for the entire platform. It's crucial to use PPDM for all components and hypervisor systems.

The pricing is very competitive. Additionally, it's pretty feasible to acquire the DTS platform.

The licensing for Dell PowerProtect Data Manager depends on your specific environment. You can obtain pricing based on your front desk capacity or the socket license. For instance, if you have multiple products requiring backup or are running five hosts on the hypervisor platform, two licensing options are available. Each option aims to be more cost-efficient for the customer, and the decision is made in collaboration with Dell. 

I rate the solution's pricing an eight out of ten, where ten is the highest and one is the lowest.

We are using PPDM to manage our banking customers' data. Additionally, we leverage our private financial cloud infrastructure. PPDM is compatible with and meets the regulations set by banking supervisors and government systems.

Overall, I rate the solution a ten out of ten.

We use the solution to back up and protect the data for telecom customers.

The solution's most valuable feature is providing the latest technology platform for container data protection.

They should include a feature similar to S3 bucket. Presently, PPDM offers integration with data domain and power protection appliances. At times, customers demand a simple bucket instead of multiple integrations. In that case, we have to suggest other vendors like ECS to them. 

We have been using the solution for more than a year.

It is a stable solution. I rate its stability as an eight.

Our customers are enterprise businesses. For customers with a perpetual license, the licensing requirements grow every time the data size grows. In this case, we can renew the license as per the maintenance and support contract. Thus, the solution's scalability works fine; I rate it as a seven out of ten.

The solution's tech support team responds depending on the criticality of the problem. For a very critical issue, support is available 24/7.

The solution's initial setup is straightforward. I rate the process as an eight. The deployment takes six to eight weeks to complete it. During the process, we have to deal with the approved backup policy whenever it's a cutover between the previous and new solutions. While migrating for storage technologies, the customers decide how many years of data they want to retain. The last solution stays on that, and the current solution takes the new policy and the backup retention.

The deployment of the solution requires a team of two to five people. The team includes L1 and L2 engineers and one design specialist.

The solution is affordable as compared to other vendors in the market. I rate its pricing as a six.

The solution needs two or three desk operators for maintenance at regular intervals. I advise others to make their buying decision based on the use cases. They should understand the technology. Also, they should learn ways to improve their resources by adopting new technology such as PPDM.

I rate the solution as an eight.

On-premises