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it_user202602 - PeerSpot reviewer
Network Engineer at a tech services company with 10,001+ employees
Consultant
It has a simple GUI but occasionally it looks like your infrastructure has gone dark.

What is most valuable?

The ability to monitor your WAN and LAN infrastructure in a simple GUI.

How has it helped my organization?

We keep this product up and monitoring 24x7 for fast and simple availability.

What needs improvement?

Really unsure of any, quite pleased with product.

For how long have I used the solution?

Going on two years.

Buyer's Guide
DX Spectrum
January 2025
Learn what your peers think about DX Spectrum. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

There are a very few occasions when the system "barfs" and it looks like your infrastructure has gone dark, but it bounces back quickly (the system).

What do I think about the scalability of the solution?

None so far. We are one of the largest networks in America and it hasn't so far.

How are customer service and support?

Customer Service:

8/10.

Technical Support:

9/10.

What about the implementation team?

I believe it was done in-house.

What was our ROI?

Not sure of the exact number, but our clients charge $50,000 a minute so every second counts.

What other advice do I have?

This is a good product, just be sure to train the ones who are setting it up because this is based on manual data entry and/or SNMP.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user201033 - PeerSpot reviewer
CA Management Consultant at a tech consulting company with 51-200 employees
Consultant
Centralized console to manage network and systems. We had minor stability issues which CA fixed.

What is most valuable?

  • IT Infrastructure Monitoring
  • Fault Management
  • Topology Views

How has it helped my organization?

  • Clear picture of all network and server pictures
  • Centralized console to manage network and systems
  • All backup for router configurations

What needs improvement?

  • Network
  • Servers

For how long have I used the solution?

For eight years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Just minor but CA provided support to resolve the issues.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

10/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

We didn't use a previous solution.

How was the initial setup?

It's straightforward.

What about the implementation team?

We used both an in-house team and a vendor.

What was our ROI?

10/10.

What's my experience with pricing, setup cost, and licensing?

Just day to day operations.

Which other solutions did I evaluate?

Yes, we also looked at HP OpenView, SolarWinds, and ManageEngine.

What other advice do I have?

This product is for all network and systems monitoring.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are Solution Partners
PeerSpot user
Ravi Suvvari - PeerSpot reviewer
Ravi SuvvariPerformance and Fault-tolerance Architect with 1,001-5,000 employees
Top 10Real User

Thanx Amanullah for sharing valuable inputs about CA APM

Buyer's Guide
DX Spectrum
January 2025
Learn what your peers think about DX Spectrum. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
PeerSpot user
Head of Data Science at a tech services company with 1,001-5,000 employees
Real User
The valuable features are topology discovery, configuration management, and service management.

What is most valuable?

These features are core requirements for infrastructure management:

  • Topology Discovery
  • Configuration Management
  • Best network root-cause analysis
  • Service management
  • Integration with CA SOI and CA SDM

How has it helped my organization?

  • Reduces system fails
  • Reduces time to resolve issues
  • Gives a clear picture about device usage: Not in terms of performance, but in terms of roles

Sometimes customers use network equipment which does not solve any business tasks and can be simply switched off.

What needs improvement?

It's a mature product for a classic network.

New areas (NFV, SDN, APM) are covered by new technologies. As such, products should have tight integration with modern data science platforms.

For how long have I used the solution?

We have been using the solution for over ten years.

What do I think about the stability of the solution?

It's the most reliable product I have used.

What do I think about the scalability of the solution?

We did not encounter any scalability issues. However, we don't have a large number of devices. We only have 10-15,000 devices for a distributed arch, which is normal.

How are customer service and technical support?

Customer Service:

4

Technical Support:

The technical support is professional.

Which solution did I use previously and why did I switch?

I work as a System Integrator and we sell all known NFMs. Spectrum is the best.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

Implementation fully ourself

What's my experience with pricing, setup cost, and licensing?

I don't have any specific advice regarding this.

Which other solutions did I evaluate?

We also evaluated Comarch, EMC, HPE, IBM, WANDL and TEOCO.

What other advice do I have?

Don't freeze your selection. This product is mature and is the best. Start your project and move forward to solve business issues

Disclosure: My company has a business relationship with this vendor other than being a customer: We are business partners.
PeerSpot user
it_user198879 - PeerSpot reviewer
Network/System Engineer TL at a tech services company with 51-200 employees
Consultant
It needed an old version of Java for deployment but its a stable product.

What is most valuable?

  • Reliability
  • Stability

These are valuable because of the integration with CA Service Desk and the application of incident and event management in our environment.

How has it helped my organization?

Reports and alerts give us the correct KPIs.

For how long have I used the solution?

I have used it for five years.

What was my experience with deployment of the solution?

It has a limitation in that it needed an old version of Java.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

7/10.

Technical Support:

7/10.

Which solution did I use previously and why did I switch?

Yes and I switched to this product as its visualization is better.

How was the initial setup?

Utilizing all the needed features for our environment made our initial configuration complex.

What about the implementation team?

We used a vendor team who were OK.

What was our ROI?

It is a good percentage.

Which other solutions did I evaluate?

Yes we also looked at Microsoft SCOM.

What other advice do I have?

Try to utilize it well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user405477 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
Consultant
Powerful fault management platform which integrates with CA's other products.

Valuable Features:

I like the flexibility CA Spectrum offers to model networks with devices and different locations and technologies. 

It is easy to use and offers a lot out-of-the-box features (i.e. multi-vendor support, network discovery). 

If necessary there are also APIs to develop our own integrations.

Improvements to My Organization:

Spectrum admins mostly enjoy having a powerful fault management platform which also lines up and integrates with the other software products they are using, i.e. trouble ticketing system and performance management solutions.

Room for Improvement:

There is still room for improvement for mobile clients like tablets and smartphones. Most of the functionality can only be used with the Java client.

Deployment Issues:

We've had no issues with deployment.

Stability Issues:

We've had no issues with stability.

Scalability Issues:

We've had no issues with scalability. Especially with the latest release, the scalability was improved which allows support for huge networks with a small number of CA Spectrum servers.

Disclosure: My company has a business relationship with this vendor other than being a customer: Our company is a business and integration partner of CA.
PeerSpot user
reviewer1727706 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Highly scalable and useful for SNMP monitoring
Pros and Cons
  • "Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution."
  • "DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support."

What is our primary use case?

The primary use case of DX Spectrum is for monitoring and network fault management. If you have a carrier or a large-scale network and you would like to monitor it, DX Spectrum is one of the best solutions on the market. 

This is an on-prem solution. 

What is most valuable?

Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution. 

What needs improvement?

DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support. 

As for additional features, they release changes quarterly. Right now, the only thing I would like is Turkish support. 

For how long have I used the solution?

We have been providing this solution to customers for over 10 years. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

DX Spectrum is highly scalable, which is why they are used by the biggest ISPs and carriers in Turkey. 

How are customer service and support?

Their tech support is very good. 

How was the initial setup?

The initial setup depends on the implementation, but it normally takes a couple of days to a week. It depends on the size of the project. 

What about the implementation team?

We implement this solution for customers. We are currently providing professional services to four customers. In Turkey, there are probably more than ten customers that use DX Spectrum. 

What's my experience with pricing, setup cost, and licensing?

There is actually no base Spectrum product—it becomes DX NetOps. It's part of the product family, and Broadcom changed its name. New customers cannot buy DX Spectrum, they can buy DX NetOps, and Spectrum is a part of that family. 

What other advice do I have?

I rate DX Spectrum a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user96264 - PeerSpot reviewer
CA Technical Support Engineer/Fujitsu Regional Service Delivery Manager for PZ Cussons West africa at a tech company with 501-1,000 employees
Vendor
Root-cause analysis and modelling pinpoint the exact cause of problems. Technical support is a 6/10.

What is most valuable?

Root-cause analysis and modelling pinpoint the exact cause of problems, which makes life easier.

How has it helped my organization?

It was implemented for a customer and it helped reduce turnaround time.

For how long have I used the solution?

I have used it for 3+ years.

What was my experience with deployment of the solution?

It was very easy to deploy and configure.

How is customer service and technical support?

I rate technical support 6/10.

How was the initial setup?

Straightforward installation and setup.

What about the implementation team?

An in-house team implemented it. A complete implementation requires a certain level of hands-on training.

What was our ROI?

CA Spectrum provides value, but it can be very expensive.

Which other solutions did I evaluate?

I played around with SolarWinds and some others, but CA Spectrum gave me a more detailed analysis for fault identification.

What other advice do I have?

The newer versions are easier to deploy and they have more features.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a CA Gold partner.
PeerSpot user
Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Umair (Abu Mohaymin) AkhlaqueEnterprise Solutions & Services Head at Duroob Technologies
Top 5LeaderboardReal User

CA solutions are generally it expensive. But it's depends on the size of network organization have for sure it's not smb or mid scale customers. For mid I would say better to go for CA uim

See all 3 comments
it_user558648 - PeerSpot reviewer
Engineer at a construction company with 501-1,000 employees
Vendor
Configuration is simple. We can do root cause analysis to correlate events.

What is most valuable?

The most valuable feature is that after setup, using it is very straightforward. Configuration was very simple, and the technical support was also good.

How has it helped my organization?

The greatest benefit is the kind of alerts that we get. We can do root cause analysis to correlate events. Instead of getting 100 emails when the core is down we get an alert.

What needs improvement?

I would say integration between performance monitoring and CA Spectrum, as well as improved graphing capabilities.

What do I think about the stability of the solution?

We have not had any issues with stability.

What do I think about the scalability of the solution?

I think the scalability is good. Right now, we have about 1,000 devices. The good part about Spectrum is that you don't have to worry when you want to expand.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

Previously, we were using open-source solutions.

How was the initial setup?

With the help of the support and the documentation, setup was straightforward.

Which other solutions did I evaluate?

We also evaluated SolarWinds before going with CA Spectrum.

What other advice do I have?

Stability and support are important to us. We want to have the confidence that the vendor is investing in their product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free DX Spectrum Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free DX Spectrum Report and get advice and tips from experienced pros sharing their opinions.