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reviewer1727706 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Highly scalable and useful for SNMP monitoring
Pros and Cons
  • "Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution."
  • "DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support."

What is our primary use case?

The primary use case of DX Spectrum is for monitoring and network fault management. If you have a carrier or a large-scale network and you would like to monitor it, DX Spectrum is one of the best solutions on the market. 

This is an on-prem solution. 

What is most valuable?

Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution. 

What needs improvement?

DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support. 

As for additional features, they release changes quarterly. Right now, the only thing I would like is Turkish support. 

For how long have I used the solution?

We have been providing this solution to customers for over 10 years. 

Buyer's Guide
DX Spectrum
November 2024
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What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

DX Spectrum is highly scalable, which is why they are used by the biggest ISPs and carriers in Turkey. 

How are customer service and support?

Their tech support is very good. 

How was the initial setup?

The initial setup depends on the implementation, but it normally takes a couple of days to a week. It depends on the size of the project. 

What about the implementation team?

We implement this solution for customers. We are currently providing professional services to four customers. In Turkey, there are probably more than ten customers that use DX Spectrum. 

What's my experience with pricing, setup cost, and licensing?

There is actually no base Spectrum product—it becomes DX NetOps. It's part of the product family, and Broadcom changed its name. New customers cannot buy DX Spectrum, they can buy DX NetOps, and Spectrum is a part of that family. 

What other advice do I have?

I rate DX Spectrum a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1470438 - PeerSpot reviewer
Network Operations & Delivery Head for TSB Bank at a tech services company with 501-1,000 employees
Real User
Good health checks help to identify infrastructure performance, good drill-down features, and easy to set up
Pros and Cons
  • "The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
  • "Integration with some other tools, and integration with some Network Packet Broker, need some improvement."

What is our primary use case?

The primary use case of this solution is for Network Monitoring.

What is most valuable?

The most valuable feature is the availability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure. This allows us to identify the performance of the infrastructure.

What needs improvement?

Integration with some other tools, and integration with some Network Packet Broker, need some improvement.

For how long have I used the solution?

We have been using DX Spectrum for approximately nine months.

What do I think about the stability of the solution?

This solution is stable. We have not experienced any outages.

What do I think about the scalability of the solution?

It's a cloud solution, so it's scalable.

How are customer service and technical support?

We have not contacted technical support yet.

Which solution did I use previously and why did I switch?

We are also using Microsoft Network Node Manager.

The main difference is the availability to do the health-check on not only the devices but also some application services. These are in addition to the infrastructure, and with Network Node Manager, it's more based on infrastructure.

Also, the Drill down feature that DX Spectrum provides is something the Network Node Manager typically cannot do, as well as to drill down on a specific case or on a specific device.

That's also a really good feature of DX Spectrum.

How was the initial setup?

The initial setup was quite straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is very high.

It makes it very difficult with respect to the business because, with any other product, we have to look at a lower-cost licensing model. It would have to be much lower than this one.

It would make sense to have some kind of corporate license with some additional flexibility.

Which other solutions did I evaluate?

We evaluated SolarWinds and Azure.

What other advice do I have?

We are still looking at other solutions to increase the capacity of the devices that are being monitored with DX Spectrum.

We have a small set of devices being monitored and we are running a project to try to duplicate the monitoring on those devices.

DX Spectrum has been great for us. It's the strongest available, the main problem is the pricing, but it's in accordance with the features.

I can recommend this solution to others who are interested in using it. 

I would rate DX Spectrum an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
DX Spectrum
November 2024
Learn what your peers think about DX Spectrum. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1176900 - PeerSpot reviewer
IT director at a tech services company with 11-50 employees
Real User
Top 20
Has a user-friendly interface and advanced connection capabilities
Pros and Cons
  • "It is easy to navigate."
  • "The solution's stability needs improvement."

What is our primary use case?

I use the solution for network discovery, performance monitoring, and integration with service desk platforms.

How has it helped my organization?

The benefit of Spectrum is its advanced connection capabilities and user-friendly interface, which engineers find easy to navigate.

What is most valuable?

The solution's most valuable feature is its web interface.

What needs improvement?

The solution's pricing could be better. Also, the customization of its web interface needs enhancement.

For how long have I used the solution?

I have been using the solution for ten years.

What do I think about the stability of the solution?

The solution's stability needs improvement.

What do I think about the scalability of the solution?

We have 30 solution users in our organization.

How was the initial setup?

The solution's initial setup process is easy for Windows. However, it is complicated to deploy it for Linux. The process involves two modes, including standalone and distributed. It takes around two hours and requires one engineer for execution.

What's my experience with pricing, setup cost, and licensing?

The solution's cost needs improvement.

What other advice do I have?

I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Deputy Leader/Network management specialist of cNMS at a tech services company with 10,001+ employees
Real User
It is the perfect monitoring solution for customers' devices but the incident management needs to be improved.

What is most valuable?

It is the perfect monitoring solution for customers' devices. Searching and locating of the reported device is very easy. The Discovery option is very great and fast solution to model a very huge network and also small networks.

How has it helped my organization?

It has improved our reaction time for incident management.

What needs improvement?

ITIL -

  • Incident management
  • Automation
  • Connection between Spectrum and some standardized incident tools

For how long have I used the solution?

Currently I have been working with this product for five years

What was my experience with deployment of the solution?

Not really. Every tool has some strong and weak areas and they need to be tuned up from the beginning.For this we have the vendor support.

What do I think about the stability of the solution?

No, I don't think so. Every unstable state has been caused by an incorrect configuration, by overloading, or by hardware failure.

What do I think about the scalability of the solution?

It is a network infrastructure management software for device monitoring. I didn't meet with issues regarding the scalability as everything could be set up or configured.

How are customer service and technical support?

Customer Service:

8/10 as I am well informed about any changes with the software or training as I am a technician.

Technical Support:

7-8/10 but sometimes I think that technical support could be more flexible.

Which solution did I use previously and why did I switch?

No, I didn't use a different solution. I just have some skills with other umbrella tools, where I was able to see a behaviour and processes which are needed for operation.

How was the initial setup?

It's hard to say as every time it is a big challenge to implement any kind of the tool on our systems or improve them once in production. During the whole process we are faced with many more different situations. For this reason we have a testing environment. After the initial setup in the testing environment is complete, we are able to proceed onto the production process which is easier to do because because of the experience in the test environment.

What about the implementation team?

Yes, the first time we have implemented it we used our vendors support, and I am rating the person as 10/10 as they performed an excellent job!

What other advice do I have?

I see many advantages for using this software except if you need it as a home solution.

When I started many years ago with the Spectrum, we did an initial screen of the application with a picture of my ca, Means the customization is possible with many ways.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user306336 - PeerSpot reviewer
it_user306336Spectrum consultant at a tech company with 10,001+ employees
Real User

Hi Peter,

Thanks for your feedback. Just a few thoughts. SILENT install shall help in automation -- Connection between other applications, SBGW for south bound operations and notifier for north bound operations - other than native OOB integrations available.

Cheers!
Shriram.

reviewer1619283 - PeerSpot reviewer
CTO at a aerospace/defense firm with 201-500 employees
Real User
Beneficial equipment management, functional user interface, and good support
Pros and Cons
  • "The most valuable features have been the interface and the ability to do equipment management."
  • "The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function."

What is our primary use case?

We are using DX Spectrum as a network management system.

What is most valuable?

The most valuable features have been the interface and the ability to do equipment management.

What needs improvement?

The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function.

For how long have I used the solution?

I have been using this solution for more than 10 years.

What do I think about the stability of the solution?

When we have a high capacity of traffic, we have problems with the stability of the system. This could be improved on in the future.

What do I think about the scalability of the solution?

The scalability of this solution is good enough for enterprise networks. However, for use in the telecommunications industry is does not scale enough. We can configure the systems correctly, but it is not enough for a telecommunication use case.

How are customer service and technical support?

The support we have been receiving has been really good. They were about to answer all the questions we had.

How was the initial setup?

The installation is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

What other advice do I have?

The most important area for us is stability and they need to improve on this for larger use cases.

I would recommend this solution for enterprise networks but not for the telecommunications industry.

I rate DX Spectrum an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
it_user874995 - PeerSpot reviewer
Support Engineer Management Area at Acuntia
User
Easy to understand and determine when and/or where the network is failing
Pros and Cons
  • "It is easy to understand and determine when and/or where the network is failing."
  • "Make it easier to certify devices."

What is our primary use case?

The primary use case is to monitor networks.

How has it helped my organization?

It is easy to understand and determine when and/or where the network is failing. 

What is most valuable?

All the features are working fine.

What needs improvement?

Make it easier to certify devices. 

For how long have I used the solution?

More than five years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partners.
PeerSpot user
it_user405477 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
Consultant
Powerful fault management platform which integrates with CA's other products.

Valuable Features:

I like the flexibility CA Spectrum offers to model networks with devices and different locations and technologies. 

It is easy to use and offers a lot out-of-the-box features (i.e. multi-vendor support, network discovery). 

If necessary there are also APIs to develop our own integrations.

Improvements to My Organization:

Spectrum admins mostly enjoy having a powerful fault management platform which also lines up and integrates with the other software products they are using, i.e. trouble ticketing system and performance management solutions.

Room for Improvement:

There is still room for improvement for mobile clients like tablets and smartphones. Most of the functionality can only be used with the Java client.

Deployment Issues:

We've had no issues with deployment.

Stability Issues:

We've had no issues with stability.

Scalability Issues:

We've had no issues with scalability. Especially with the latest release, the scalability was improved which allows support for huge networks with a small number of CA Spectrum servers.

Disclosure: My company has a business relationship with this vendor other than being a customer: Our company is a business and integration partner of CA.
PeerSpot user
it_user779115 - PeerSpot reviewer
Senior Technology Architect at a tech company with 10,001+ employees
Consultant
It is very stable. We have not had any major issues in over 10 years.
Pros and Cons
  • "​It covers a lot of different types of hardware. It can do a lot and saves us time.​"
  • "It is very stable. We have not had any major issues in over 10 years."
  • "A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics."

What is our primary use case?

Monitoring our network devices and our weighing devices out to our clients. It is an awesome product. It works really well.

How has it helped my organization?

It covers a lot of different types of hardware. It can do a lot and saves us time.

What is most valuable?

The breath of the product.

What needs improvement?

A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics. 

They are separate products. There is some integration recently of the two, but not really at what I will say at the analytics level to tie the two, from one problem to the other. 

What do I think about the stability of the solution?

It is very stable. We have not had any major issues in over 10 years.

What do I think about the scalability of the solution?

It scales really well.

How is customer service and technical support?

I have not used technical support, but other people on my team have. I have not heard anything negative about the support.

How was the initial setup?

I was not involved in the initial setup.

What other advice do I have?

I would consider this at the top for doing this type of monitoring.

Sometimes it can be overly complex, but at the same time, it does give you a lot of capabilities. It is complex in just the varieties and the capabilities it has.

Most important criteria when selecting a vendor: Combination of meeting the requirements and the cost.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free DX Spectrum Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free DX Spectrum Report and get advice and tips from experienced pros sharing their opinions.