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DX Spectrum vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Ranking in Network Monitoring Software
22nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
116
Ranking in other categories
Network Management Applications (6th), IT Infrastructure Monitoring (22nd), Network Troubleshooting (7th), DX NetOps (1st)
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Cloud Monitoring Software (17th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of DX Spectrum is 1.1%, down from 1.5% compared to the previous year. The mindshare of ThousandEyes is 4.2%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

DickBaker - PeerSpot reviewer
An all-inclusive monitoring solution that adapts to emerging technologies
The product helps to correlate events.  The solution's most valuable features are its integration with Broadcom tools and scalability. DX Spectrum needs better documentation on its complex features.  I have been using the product since 2005.  I rate DX Spectrum's stability an eight point five…
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"Scalability is a highly rated feature of this solution. It is better than some of the other tools that I've used in terms of scalability. We scaled it to tens of thousands of devices."
"The capability of handling and monitoring with SNMP and working with the SNMP traps is much better than other products."
"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."
"The presentation layer is pretty simple and straightforward."
"As the kind of enterprise that straddles the line between telco size and enterprise size, it scales for us, because we're not all the way at telco yet."
"It is easy to understand and determine when and/or where the network is failing."
"It is easy to navigate."
"The solution is very easy to use."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"The installation process is not hard at all."
"The solution's most valuable feature is network security."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The authentication overall - including to the VPN and LAN - is excellent."
"The company provides excellent service."
"ThousandEyes gives companies better visibility."
 

Cons

"The solution's stability needs improvement."
"The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function."
"It needs better integration with other CA products."
"I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"It doesn’t give you performance metrics: You need CA eHealth for this."
"The biggest issue is our integration right now between UIM and Spectrum is lacking."
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"The guest portal is hard to use."
"There is room for improvement in terms of customization and user-friendliness."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"The solution's network and reporting could be improved."
"The tool does not provide features for application-level monitoring."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"It might be practical to extend monitoring capabilities to include network devices"
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"It is expensive compared to other tools in the market."
"The price is good enough to expect an ideal solution. It's expensive."
"The solution's pricing could be better."
"The price is very high."
"It’s a great tool, but an expensive one. Learn how to use it properly."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"It is a quite expensive solution."
"The solution is cheap."
"The solution costs several thousand dollars per year."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution's pricing is cheap; I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
14%
Computer Software Company
13%
Government
8%
Computer Software Company
23%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
We are a customer of Broadcom, we use a group license that covers various CA products, including DX Spectrum. The company purchases the licenses they need from this group license, and we do not hav...
What needs improvement with DX Spectrum?
Support from Broadcom could be better. Sometimes we wait a very long time for a solution to level three problems. Challenges and Limitations The only other challenge is the price, which is the main...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Comparisons

 

Also Known As

CA Spectrum
No data available
 

Learn More

 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about DX Spectrum vs. ThousandEyes and other solutions. Updated: January 2025.
831,071 professionals have used our research since 2012.