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DX Spectrum vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Ranking in Network Monitoring Software
21st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
117
Ranking in other categories
Network Management Applications (6th), IT Infrastructure Monitoring (20th), Network Troubleshooting (6th), DX NetOps (1st)
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Cloud Monitoring Software (15th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of DX Spectrum is 0.9%, down from 1.4% compared to the previous year. The mindshare of ThousandEyes is 3.7%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

DickBaker - PeerSpot reviewer
An all-inclusive monitoring solution that adapts to emerging technologies
The product helps to correlate events.  The solution's most valuable features are its integration with Broadcom tools and scalability. DX Spectrum needs better documentation on its complex features.  I have been using the product since 2005.  I rate DX Spectrum's stability an eight point five…
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
"All networks (or network equipment) are monitored through CA Spectrum."
"I can use it to detect whenever things go wrong on my network."
"Spectrum does such a great job of discovering our network that we have a high confidence in what our inventory is."
"The capability of handling and monitoring with SNMP and working with the SNMP traps is much better than other products."
"The performance manager is very good."
"It creates transparency and makes everything work by being more transparent."
"It is very stable. We have not had any major issues in over 10 years."
"The company provides excellent service."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"It's fairly easy to set up."
"The most valuable features are integration and ease of use."
"The solution is very easy to use."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
 

Cons

"If nobody else has said the documentation needs improvement, let's go there. I understand, you can either write about it or you can do it. And most of us would rather they do it, but now that they've done it, those of us that didn't do it, we need to go and find: "Where did they write about this to tell us how to do it?" That's always lacking."
"If they could interact with the MIBs of vendors better, and have a lot more pre-loaded ones, that would be amazing for us right now."
"I would like to see better scalability, and maybe, a more intuitive user interface. ​"
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics."
"I think the management or configuration of devices needs some improvement."
"From a functionality perspective, the product is not doing what it should. Also, there are some concerns about the accessibility. I would appreciate additional out-of-the-box troubleshooting scripts, like templates for addressing various issues. Currently, when troubleshooting online, I need to create my scripts. It would be beneficial if the platform could provide pre-built scripts or templates to help automate certain troubleshooting tasks."
"The product should provide performance management features."
"It would be nice if the solution covered other areas like server monitoring."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"It might be practical to extend monitoring capabilities to include network devices"
"The guest portal is hard to use."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"It's an expensive solution."
"Presently, it lacks the ability to integrate with other Cisco products."
"ThousandEyes could improve the dashboards by adding more features."
 

Pricing and Cost Advice

"DX Spectrum's pricing depends on the license number. It is affordable."
"Currently, a perpetual license but some services are moving to a subscription"
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"It’s a great tool, but an expensive one. Learn how to use it properly."
"It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller."
"The solution's pricing could be better."
"The price is good enough to expect an ideal solution. It's expensive."
"It is expensive compared to other tools in the market."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"It is a quite expensive solution."
"The solution is cheap."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution costs several thousand dollars per year."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
13%
Manufacturing Company
11%
Government
7%
Computer Software Company
21%
Financial Services Firm
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
We are a customer of Broadcom, we use a group license that covers various CA products, including DX Spectrum. The company purchases the licenses they need from this group license, and we do not hav...
What needs improvement with DX Spectrum?
DX Spectrum should have an automatic ticketing mechanism with ServiceNow. I need to use other tools for event management. It has a dashboarding mechanism and monitors devices and network switches t...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Also Known As

CA Spectrum
No data available
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about DX Spectrum vs. ThousandEyes and other solutions. Updated: March 2025.
842,466 professionals have used our research since 2012.