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PeerSpot user
Senior Performance & Capacity Analyst with 10,001+ employees
Real User
You can find exactly where the bottlenecks lie, but decommissioned servers show up in the availability and outage reports.

What is most valuable?

Availability and outages reporting is valuable.

How has it helped my organization?

It gives an depth report of availability and outages, and by using it you can further analyze and find exactly where the bottlenecks lie.

What needs improvement?

A lot. Decommissioned servers availability and outages keep showing and that is annoying because it's ultimately contributing to the final availability (actual) which it should not.

For how long have I used the solution?

I've used it for two and a half years.

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DX Spectrum
January 2025
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What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

I've never had to use it.

Technical Support:

I've never had to use it.

Which solution did I use previously and why did I switch?

I didn't use a previous solution.

How was the initial setup?

It's a bit complex.

What was our ROI?

55%-75%.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

It's not the best product for availability and outages reporting.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user306336 - PeerSpot reviewer
it_user306336Spectrum consultant at a tech company with 10,001+ employees
Real User

Hi Aditya,

Greetings. Thanks for your feedback. Just went though your annoying part and wish to share some words on it.

Actually, Spectrum reporting database is not live data. It pulls the data from statistical database which is DDM-db and there is a live sync when it comes for SRMdb.

We don't flush the model from SRM whenever we delete a device as that counts in reporting , if a device goes missing (deleted from Spectrum) we flush the events data of that particular device. If you have reporting data for that device,when you find it's missing - you can atleast know till when the device existed in your application. In this part, it will be helpful though.

Just a thought :)

Cheers!
Lakshmi.

it_user216501 - PeerSpot reviewer
Associate Systems Engineer at a tech services company with 501-1,000 employees
Real User
Multiple issues were encountered with the deployment but the NCM backup is a valuable feature.

What is most valuable?

  • NCM backup
  • Ease of going through the event history

How has it helped my organization?

The product was underdeveloped at our organisation for various reasons, so I am unable to comment.

What needs improvement?

Mainly testing on CA's side!

For how long have I used the solution?

I've used it for 18 months.

What was my experience with deployment of the solution?

Yes, multiple issues were encountered. Most were related to the lack of testing and inadequate documentation.

What do I think about the stability of the solution?

Yes, IM was very shaky and it seemed like CA were throwing hotfixes at us to fend us off until the next release.

What do I think about the scalability of the solution?

No issues were encountered.

How are customer service and technical support?

Customer Service:

5/10.

Technical Support:

8/10 but 10/10 when they were pushed.

Which solution did I use previously and why did I switch?

Yes, we used Nagios, and SCOM. It not my decision to switch and I don't know why.

How was the initial setup?

You either know how to deploy such a system or you don't. the manuals were 5/10.

What about the implementation team?

We used an in-house team.

Which other solutions did I evaluate?

We also evaluated HP Openview.

What other advice do I have?

Spectrum is designed for large infrastructures, anything less than 4000 devices and it is probably a waste of money

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ravi Suvvari - PeerSpot reviewer
Ravi SuvvariPerformance and Fault-tolerance Architect with 1,001-5,000 employees
Top 10Real User

Thanx for sharing us info about CA spectrum

Buyer's Guide
DX Spectrum
January 2025
Learn what your peers think about DX Spectrum. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
it_user205827 - PeerSpot reviewer
Systems Engineer at a tech services company with 1,001-5,000 employees
Consultant
We have never faced any issues but it took a while to understand the product

What is most valuable?

The one-click console.

How has it helped my organization?

We use this as part of our infrastructure monitoring and it's done through a console. With the timely alerts that our MTTR reduced, we could determine the impact of the outage as well as the root cause of the issue.

What needs improvement?

It took a while to understand the product, but once we went hands on, it's great to work with. I have previously used Tivoli Enterprise console which doesn’t need any expertise and is easy to learn.

For how long have I used the solution?

I've used it for two years.

What do I think about the stability of the solution?

I have never seen an outage of the tool.

What do I think about the scalability of the solution?

My organization is rapidly growing with servers being added to the data center and we have never faced any issues.

How are customer service and technical support?

I have never used customer service.

Which solution did I use previously and why did I switch?

Using the tool comes as part of my job because my company uses CA Spectrum for their infrastructure monitoring. Previously, I have used Tivoli Console.

How was the initial setup?

Setup was very straightforward.

What about the implementation team?

It was done in-house.

What was our ROI?

I have used the product to monitor our company’s infrastructure.

What other advice do I have?

I would strongly recommend it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user306336 - PeerSpot reviewer
it_user306336Spectrum consultant at a tech company with 10,001+ employees
Real User

Hi Venkata,

Thanks for sharing your feedback. Would recommend you to look at Spectrum 10.0 features and enhancements since you claim that your organization infra is rapidly growing.

wiki.ca.com

This should serve you better!

Cheers!
Lakshmi.

See all 3 comments
it_user202551 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Consultant
Few issues with stability. Overall it's very stable and effective.

What is most valuable?

It is an excellent product. It is probably one of the best we have seen in terms of being able to do mass configurations in the network.

How has it helped my organization?

Timing is always important when a network loses connectivity. It has allowed minimal downtime with the ease of being able to quickly isolate and resolve any outages.

What needs improvement?

I really can't say there are any at this time. We are happy with the product.

For how long have I used the solution?

We have used this product for seven years. We were looking for a tool that could both monitor and provide additional tools for configuration updates.

What was my experience with deployment of the solution?

Deployment was not an issue. Support was fairly good.

What do I think about the stability of the solution?

There have been few issues with stability and overall it's very stable and effective.

What do I think about the scalability of the solution?

We are not a large corporation. Yet the product was able to scale very well.

How are customer service and technical support?

Customer Service:

The customer service was quick in response and thorough. No complaints.

Technical Support:

9/10.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Creating the infrastructure did not prove extremely difficult. It was organized and detailed. It fully represented out network on all levels.

What other advice do I have?

Definitely recommend it. It's a good investment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user198924 - PeerSpot reviewer
Engineer at a comms service provider with 1,001-5,000 employees
Vendor
The tool fails to launch sometimes but we can act immediately on alarms.

What is most valuable?

Alarm Monitoring

How has it helped my organization?

It was used as a tool to observe critical alarms on network nodes and act immediately.

What needs improvement?

The tool fails to launch sometimes, and this was a frequent occurrence.

For how long have I used the solution?

Seven months.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Latency in access at times.

What do I think about the scalability of the solution?

Never attempted scaling.

How are customer service and technical support?

Customer Service:

6/10.

Technical Support:

7/10.

Which solution did I use previously and why did I switch?

No I haven't.

How was the initial setup?

Straightforward setup.

What about the implementation team?

We used a vendor team.

Which other solutions did I evaluate?

Not many others.

What other advice do I have?

We also use CA eHealth tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user204822 - PeerSpot reviewer
System Administrator at a government with 501-1,000 employees
Vendor
I used to use it but switched to Nimsoft for server monitoring. The network admins still uses Spectrum.

Valuable Features

I used to use it for the server but switched to Nimsoft because it's much better for servers.

Room for Improvement

It's deployment tool is horrible.

Use of Solution

2 years

Deployment Issues

Yes, there are issues - detecting servers is impossible.

Stability Issues

We've had stability issues with the database and clients not working.

Scalability Issues

Not that I've experienced.

Customer Service and Technical Support

Customer Service:

7 out of 10

Technical Support:

7 out of 10

Implementation Team

We used an external vendor team.

Other Advice

I switched from Spectrum to Nimsoft because it's a better product for me. The network admin still uses Spectrum.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user415401 - PeerSpot reviewer
Systems Software Programmer III at a financial services firm with 1,001-5,000 employees
Vendor
It provides several valuable features, including Spectrum Core, Report Manager, and VM Manager.

Valuable Features:

It provides several valuable features, including Spectrum Core, Report Manager, and VM Manager.

Improvements to My Organization:

Our team has been able to maintain over 99% availability across the enterprise. 

We've also been able to proactively detect four major client-impacting outages over the past nine months.

Room for Improvement:

I would like to see improvement in the ability of the user to configure the maintenance mode more efficiently.

Deployment Issues:

We haven't had issues with deployment.

Stability Issues:

We haven't had issues with stability.

Scalability Issues:

We haven't had issues with scalability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech consulting company with 501-1,000 employees
Consultant
Very powerful but requires expertise and training to use and customize.

We use it, it is very powerful but requires expertise and training to use and customize.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ravi Suvvari - PeerSpot reviewer
Ravi SuvvariPerformance and Fault-tolerance Architect with 1,001-5,000 employees
Top 10Real User

Thanx for sharing valuable inputs about CA APM

Buyer's Guide
Download our free DX Spectrum Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free DX Spectrum Report and get advice and tips from experienced pros sharing their opinions.