eGain Mail, the leading web-based email management solution for customer engagement, helps companies manage large volumes of customer emails and webforms responsively and effectively. ... Predefined workflows to manage incoming email and webform inquiries.
| Product | Market Share (%) |
|---|---|
| eGain Mail | 0.3% |
| Google Workspace | 16.0% |
| Microsoft Exchange Online | 11.1% |
| Other | 72.6% |
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