ExtremeWireless Reviews

Our customers primarily use the solution for enterprise and corporate use in their main offices. We have clients in utility companies and retail sectors who use it across multiple branches.

One significant advantage of the solution is the ability to map the access point coverage accurately. It allows us to optimize the placement of access points effectively. When we do the mapping, we determine the required number of access points, and upon deployment, the initial mapping is usually accurate, requiring minimal adjustments. Although there may be instances where additional access points are needed, these are generally few.

The platform's most valuable feature is the ability of its access points to adapt and self-heal. If an access point fails, the remaining points adjust to cover the area, significantly enhancing network reliability. Additionally, the overall reliability of the wireless solution is a key benefit, as it performs well with minimal issues.

One area that could be improved is the accuracy of tracking tags. There is an application where Wi-Fi tags can be placed on equipment or people to monitor their location, such as tracking wheelchairs in a hospital. The current accuracy is approximately three meters, and improving this accuracy would be beneficial.

We have been working with ExtremeWireless for more than five years. 

We have several clients using the product. One is a utility company, primarily for corporate use in their main office. I believe they have some branches also using wireless. Another client is a Mac partner, selling Apple products, and they're using it in all their branches nationwide.

The technology is stable. I rate the stability an eight. 

The solution is very scalable, and it involves small to medium-sized deployments. I rate the scalability a nine.

The technical support services are good. 

Positive

The initial setup is easy, and the access points adapt well to the environment. If one access point goes down, the others effectively cover the area. I rate the setup process a nine. The deployment process is also fast. We typically begin with mapping to determine the optimal placement of access points, which makes the implementation phase quick and efficient. After setup, we validate the coverage against the initial design, which is usually accurate, ensuring a smooth process.

The pricing is reasonable. When comparing its features and reliability, it offers good value. While it may be more expensive than some alternatives from Chinese manufacturers, it provides greater value.

The security features of ExtremeWireless are effective, and our customers are happy with them. Our ability to accurately map coverage and deploy the optimal number of access points helps minimize unnecessary costs, reducing the need for additional access points and adjustments. 

The product is reliable, and we have encountered a few issues. It is a good alternative to consider before deciding on another solution. Overall, we are satisfied with the technology, support, and reliability.

I rate it a nine out of ten.

We are a distributor for various networking products and ExtremeWireless is one of the solutions that we have experience with. We do between 2,000 and 3,000 projects a year for industries such as hospitality, entertainment, and education.

Their main power is the cloud environment because it's much better than the others in the market.

This product is easy to manage.

The ability to integrate with network devices from other vendors would be helpful.

We have used this product for about 11 years, since before Aerohive was acquired by Extreme Networks.

Stability is 100% because we have never had an experience with faulty hardware. This is a product that we will continue to distribute.

In terms of scalability, so far, we haven't found a project that it wasn't able to fulfill. I think that officially, they go up to more than 10,000 IPs. We don't have such big companies in the Netherlands.

The technical support from Extreme Networks is perfect. If we have an issue then there's always very quick response and we don't have any problems. As we are trained to give support to our clients, it is only on rare occasions that we need vendor support.

The initial setup is straightforward. It is all based in the cloud, so it's very simple.

We are fully trained to give our customers the second and third-line support.

There are both paid and free licenses of the cloud environment, with only basic functionality in the free version. The paid version is priced to fit the market. Suitability of one over the other depends on the customer's needs.

In summary, this is a good product and one that I recommend.

I would rate this solution an eight out of ten.

We use ExtremeWireless for our networks in our stores, logistic center, and head office.

I have been using ExtremeWireless for approximately  15 years.

The stability of the solution has been fine.

We have not needed support.

The full deployment of the solution took approximately two weeks.

We have two engineers that do the implementation and maintenance of the solution. We used an integrator for the implementation.

Our access points device is at its end of life. I can buy one more and then I must buy a new device, but if it is a new device it will not support the old virtual appliance. I would need to upgrade our virtual appliance to the next version or build a new virtual appliance with new devices, and it's not good for us. The overall licensing subscription could be better.

We are on an annual license for the use of this solution. Typically when we build a new store, we buy approximately 30 access points with licenses.

We have recently evaluated Huawei, Cisco, and Aruba solutions.

We are n the process of deciding if we are going to switch to another solution such as Huawei, Cisco, or Aruba.

I rate ExtremeWireless a seven out of ten.

We handle installations for Abil Academy in Saudi Arabia, including configuration services. Additionally, we have a major customer in the western province, specifically in Jeddah, where we implemented ExtremeWireless solutions.

The customer was satisfied with the wireless implementation. They didn't report any issues or open any cases regarding ExtremeWireless. I recall meeting with the ExtremeWireless team and watching a demo of their solutions. They demonstrated a cloud-based software that allows monitoring of wireless access points, including tracking the number of devices connected, traffic distribution by location, and overall network performance. I experienced this three years ago. Since then, we completed our implementation and haven't conducted any new activities related to it.

The cloud-based solution allows for easy management and monitoring of traffic and congestion. It also lets you check the status of access points and offers plug-and-play functionality, making it simple to configure remotely. This remote management capability adds significant value to ExtremeWireless.

Many companies prefer Aruba over ExtremeWireless, possibly due to Aruba's broader range of products or their thorough approach to understanding customer needs. Aruba offers a wider selection of products in wireless networking and security. It has a more limited range of solutions, which might influence customer preference.

I have been using ExtremeWireless as a partner since 2021.

It is suitable for small and medium enterprises.
I rate the solution’s scalability a seven out of ten.

We tried to get support, but they don’t offer 24/7 coverage. The response time was slower than expected, and support in the Middle East might be limited. I rate the support at around five out of ten.

Neutral

The initial setup of ExtremeWireless is easy.

As a standalone system, ExtremeWireless is easy to configure and manage. However, integrating it with other systems or solutions from different vendors can be challenging. In the past, we experienced difficulties integrating ExtremeWireless with other systems. 

It is cheaper.

Overall, I rate the solution an eight out of ten.

We are using the product for learning and research purposes, and for academics.

We can connect with the hotspot through this, however, due to the fact that we're not moving outside of the buildings, it also provides connectivity on any place on our campus. If you are there inside the rooms or classes, you will get connectivity. We upload it outside of classrooms also. You can learn and study anywhere. You do not have to just be in the classroom or labs.

It provides seamless connectivity if you move around. There is not a need to reconnect with the AP, again and again, where you have to provide the passwords. Once you log in, you can move anywhere without any disconnectivity. That is the best feature.

The initial setup is straightforward. 

There aren't any areas that need improvement. 

The cost is a little high.

It's not as complete as a few other options on the market.

I've used the solution for about one year.

It is a pretty stable product. I don't recall dealing with bugs or glitches and it doesn't crash or freeze. It's reliable. 

The scalability of the product is good. It's not a problem if you need to expand. We just add new devices and take on new licenses. 

We have about 2500 people currently using the product. 

We used something else that wasn't really that similar. We deployed the different access points at different positions at different locations. That was not cloud-based.

The solution was pretty simple to set up. It didn't take too long. 

We have not observed any kind of maintenance since last year. Maybe in the future, that may be required.

We had a third-party deploy the solution for us. 

I'd rate the licensing a three out of five. There are a few additional fees. 

We use both the cloud and the on-premises devices. 

My advice is that new users should take two solutions. They should have a local NMS kind of thing that should be there and not generally only be based on the cloud. Every device that we have should be able to push on the network management software. It should be compatible with other devices also.

I'd rate the solution eight out of ten. It's not complete. It should be competitive with other devices also, not only from XP. The cost of this product is also somewhat on the higher side as compared to the other devices. 

We primarily use these wireless access points in our corporate warehouses.

We've got people using their phones and laptops to do things such as presentations. There are also production-oriented activities, where we use handheld devices for scanning. These are warehouse-type activities.

The most valuable feature is the cloud-managed aspect.

Technical support is an area that needs to be improved.

The initial setup could be easier.

I have been working with ExtremeWireless since they were Brocade VCS. We worked with Brocade for several years and then got rid of those products, opting for ExtremeWireless approximately four years ago.

Stability-wise, so far so good. Overall, it hasn't been bad at all. I can't say that it's been horrible.

With respect to scalability, this product is good. It's on par with the competitors. We have several hundred users.

The ExtremeWireless technical support is mediocre.

I would rate the technical support a four out of ten.

Neutral

This product was in place when I joined the company.

The initial setup is not as easy as it could be but it's not that bad.

The length of time for deployment depends on the number of access points that are being installed. In our case, it wasn't too bad.

As this is a cloud-based solution, maintenance is done by the vendor. The maintenance required on our end is fairly low.

This product is not too expensive but not inexpensive, either. It is on par with everybody else. The cost varies depending on the number of access points that you have.

We pay approximately $30,000 per year.

In summary, this is not a product that I recommend. Rather, I would suggest that people implement Cisco instead.

With Cisco, you get a true enterprise-class, best-in-breed solution. The Cisco support is top-notch, and the Cisco community is unlike anything else. Cisco's website is intuitive, they communicate rather effectively, whereas, Extreme is a smaller company and their website is not intuitive.

The cloud-managed portal changes, it seems like on a whim, without communication. One month it might be that you find something like a configuration item here, and then the next month it's hidden somewhere else. Whereas, Cisco is much more streamlined, much more communicative, and much more intuitive to use.

I would rate this solution a four out of ten.

Our primary use is to support wireless infrastructure for the K-12 environment.

The most valuable feature is stability.

The management portal is in need of improvement. In the next release, I would like to see more granular search functions in the administration portal.

I have been using Extreme for about 13 years, since it was known as Aerohive.

The stability is 100%, which is why I chose them.

This product is absolutely scalable. I just bought 350 access points to replace my existing infrastructure, and we support approximately 3,200 individuals. 

The support is superb.

The initial setup was convoluted, but once we worked it out with help from the documentation, it was simple.

We completed the deployment with our in-house team.

The purchase of 350 access points cost approximately $250,000 USD.

We researched Ruckus Wireless but ultimately chose to use Extreme.

My advice for anybody who is implementing Extreme Wireless is not to use MAC address filtering.

I would rate this solution a nine out of ten.

We use the application to deploy a new setup and for the data migration.

The product's price is competitive. It is an impressive and reliable product.

They could provide different product models. Additionally, there could be a feature to manage devices.

We have been using ExtremeWireless for the last five years. At present, we are using the latest version.

I rate the product's stability a nine out of ten.

I rate the product's scalability a nine out of ten. It is suitable for medium-sized businesses.

The initial setup is simple. However, the complexity depends on specific project requirements.

I rate the product's pricing a three or four out of ten.

I recommend ExtremeWireless to others and rate it an eight out of ten.