ExtremeWireless Reviews

Our customers primarily use the solution for enterprise and corporate use in their main offices. We have clients in utility companies and retail sectors who use it across multiple branches.

One significant advantage of the solution is the ability to map the access point coverage accurately. It allows us to optimize the placement of access points effectively. When we do the mapping, we determine the required number of access points, and upon deployment, the initial mapping is usually accurate, requiring minimal adjustments. Although there may be instances where additional access points are needed, these are generally few.

The platform's most valuable feature is the ability of its access points to adapt and self-heal. If an access point fails, the remaining points adjust to cover the area, significantly enhancing network reliability. Additionally, the overall reliability of the wireless solution is a key benefit, as it performs well with minimal issues.

One area that could be improved is the accuracy of tracking tags. There is an application where Wi-Fi tags can be placed on equipment or people to monitor their location, such as tracking wheelchairs in a hospital. The current accuracy is approximately three meters, and improving this accuracy would be beneficial.

We have been working with ExtremeWireless for more than five years. 

We have several clients using the product. One is a utility company, primarily for corporate use in their main office. I believe they have some branches also using wireless. Another client is a Mac partner, selling Apple products, and they're using it in all their branches nationwide.

The technology is stable. I rate the stability an eight. 

The solution is very scalable, and it involves small to medium-sized deployments. I rate the scalability a nine.

The technical support services are good. 

Positive

The initial setup is easy, and the access points adapt well to the environment. If one access point goes down, the others effectively cover the area. I rate the setup process a nine. The deployment process is also fast. We typically begin with mapping to determine the optimal placement of access points, which makes the implementation phase quick and efficient. After setup, we validate the coverage against the initial design, which is usually accurate, ensuring a smooth process.

The pricing is reasonable. When comparing its features and reliability, it offers good value. While it may be more expensive than some alternatives from Chinese manufacturers, it provides greater value.

The security features of ExtremeWireless are effective, and our customers are happy with them. Our ability to accurately map coverage and deploy the optimal number of access points helps minimize unnecessary costs, reducing the need for additional access points and adjustments. 

The product is reliable, and we have encountered a few issues. It is a good alternative to consider before deciding on another solution. Overall, we are satisfied with the technology, support, and reliability.

I rate it a nine out of ten.

We are using the solution for large enterprises.

The cloud-based management system is valuable.

The product must be provided at a cheaper price.

I have been using the solution for ten years.

I rate the product’s stability a ten out of ten. We have so many access points, and there are rarely any failures.

The tool is very scalable. I rate the scalability a ten out of ten. I have different customers. Some customers have 100 users, while others have around 3000 to 4000 users. My customers are medium to enterprise-level businesses.

The technical support is very good. I rate support an eight or nine out of ten.

Positive

I rate the ease of setup an eight out of ten. The initial setup is more complex if we do not know the product. If we know it, it’s straightforward. The time taken for deployment depends on how large the deployment is. The configuration can be done in a couple of hours.

I rate the pricing a nine on a scale of one to ten, where one is cheap, and ten is expensive.

I am working with the cloud-based systems. If we want something that is really good and does not fail, we must use ExtremeWireless. Overall, I rate the solution an eight out of ten.

We are a distributor for various networking products and ExtremeWireless is one of the solutions that we have experience with. We do between 2,000 and 3,000 projects a year for industries such as hospitality, entertainment, and education.

Their main power is the cloud environment because it's much better than the others in the market.

This product is easy to manage.

The ability to integrate with network devices from other vendors would be helpful.

We have used this product for about 11 years, since before Aerohive was acquired by Extreme Networks.

Stability is 100% because we have never had an experience with faulty hardware. This is a product that we will continue to distribute.

In terms of scalability, so far, we haven't found a project that it wasn't able to fulfill. I think that officially, they go up to more than 10,000 IPs. We don't have such big companies in the Netherlands.

The technical support from Extreme Networks is perfect. If we have an issue then there's always very quick response and we don't have any problems. As we are trained to give support to our clients, it is only on rare occasions that we need vendor support.

The initial setup is straightforward. It is all based in the cloud, so it's very simple.

We are fully trained to give our customers the second and third-line support.

There are both paid and free licenses of the cloud environment, with only basic functionality in the free version. The paid version is priced to fit the market. Suitability of one over the other depends on the customer's needs.

In summary, this is a good product and one that I recommend.

I would rate this solution an eight out of ten.

The product has a valuable Captive Portal or Guest Gateway Device solution.

ExtremeWireless's technical support services could be better. Additionally, using the troubleshooting feature for the cloud version is challenging.

We have been using ExtremeWireless for three years.

We encounter a few stability-related issues; I rate it a seven out of ten.

I recommend ExtremeWireless for enterprises. It is a scalable platform. I rate its scalability an eight out of ten.

The technical support services need improvement.

We use different products as per customer requirements. Cisco is more suitable for smaller businesses than ExtremWireless.

The initial setup process is simple. We can deploy it on the cloud and on-premises as well.

I rate ExtremeWireless a seven out of ten. It is a good product suitable for medium and enterprise companies. It might work out well for smaller companies. However, it works best for larger companies.

I primarily deploy ExtremeWireless for hospitality customers like the hotel group Coral Sea Hotels. I focus on hospitality but also have some banking and retail customers. We have six hotels, two banks, and three retail customers. We're using Extreme's universal APs: AP305C, AP410C, and AP460C. We plan to expand our usage, but there are supply chain issues, so the delivery is taking time. 

I like Cloud IQ, ExtremeWireless' cloud controller and analytics platform. It's full of information, easy to use, and provides excellent visibility into my network. 

The onsite controllers are not as good as the cloud controller. I would also like ExtremeWireless to add web filtering on the access point. This feature is available from other vendors but not ExtremeWireless. 

We've been using ExtremeWireless for two years now.

I rate ExtremeWireless nine out of 10 for stability. 

I rate ExtremeWireless seven out of 10 for scalability. The switches are smooth and scalable.

I rate ExtremeWireless support seven out of 10. ExtremeWirelesstechnical support has been highly responsive, but the website is sometimes misleading, and the documentation is subpar. 

Neutral

We use Extreme and Ruckus Wireless. Ruckus has a bigger range and the on-premise configuration is much easier, but Extreme's cloud configuration is much more advanced than Ruckus Wireless Cloud. 

Setting up ExtremeWireless is straightforward, especially for the cloud. You just plug in the AP number and start the configuration. I rate ExtremeWireless eight out of 10 for ease of setup. The deployment time depends on the size of the project. Deploying a few APs takes about an hour at most. If it's a big hotel, it might take some days.

Deploying an AP involves connecting to the internet and the cloud, creating an account, activating the license, and unplugging the AP. We have a team of six people doing the installations. After deployment, it requires some regular maintenance, including updates, security patches, failure protection tests, etc. 

I rate ExtremeWireless eight out of 10 for affordability. Extreme has a broad selection of products at different price points. Overall, Ruckus is much more cost-effective than Extreme, but Extreme offers more products than Ruckus, so it's not fair to compare them on price because it's different flavors. It depends on the project. 

I rate ExtremeWireless nine out of 10. We only go with the universal APs. I wouldn't recommend any other APs or switches from Extreme because they are quickly phasing other models out and transitioning all their technologies to Universal APs.

We handle installations for Abil Academy in Saudi Arabia, including configuration services. Additionally, we have a major customer in the western province, specifically in Jeddah, where we implemented ExtremeWireless solutions.

The customer was satisfied with the wireless implementation. They didn't report any issues or open any cases regarding ExtremeWireless. I recall meeting with the ExtremeWireless team and watching a demo of their solutions. They demonstrated a cloud-based software that allows monitoring of wireless access points, including tracking the number of devices connected, traffic distribution by location, and overall network performance. I experienced this three years ago. Since then, we completed our implementation and haven't conducted any new activities related to it.

The cloud-based solution allows for easy management and monitoring of traffic and congestion. It also lets you check the status of access points and offers plug-and-play functionality, making it simple to configure remotely. This remote management capability adds significant value to ExtremeWireless.

Many companies prefer Aruba over ExtremeWireless, possibly due to Aruba's broader range of products or their thorough approach to understanding customer needs. Aruba offers a wider selection of products in wireless networking and security. It has a more limited range of solutions, which might influence customer preference.

I have been using ExtremeWireless as a partner since 2021.

It is suitable for small and medium enterprises.
I rate the solution’s scalability a seven out of ten.

We tried to get support, but they don’t offer 24/7 coverage. The response time was slower than expected, and support in the Middle East might be limited. I rate the support at around five out of ten.

Neutral

The initial setup of ExtremeWireless is easy.

As a standalone system, ExtremeWireless is easy to configure and manage. However, integrating it with other systems or solutions from different vendors can be challenging. In the past, we experienced difficulties integrating ExtremeWireless with other systems. 

It is cheaper.

Overall, I rate the solution an eight out of ten.

We are using the product for learning and research purposes, and for academics.

We can connect with the hotspot through this, however, due to the fact that we're not moving outside of the buildings, it also provides connectivity on any place on our campus. If you are there inside the rooms or classes, you will get connectivity. We upload it outside of classrooms also. You can learn and study anywhere. You do not have to just be in the classroom or labs.

It provides seamless connectivity if you move around. There is not a need to reconnect with the AP, again and again, where you have to provide the passwords. Once you log in, you can move anywhere without any disconnectivity. That is the best feature.

The initial setup is straightforward. 

There aren't any areas that need improvement. 

The cost is a little high.

It's not as complete as a few other options on the market.

I've used the solution for about one year.

It is a pretty stable product. I don't recall dealing with bugs or glitches and it doesn't crash or freeze. It's reliable. 

The scalability of the product is good. It's not a problem if you need to expand. We just add new devices and take on new licenses. 

We have about 2500 people currently using the product. 

We used something else that wasn't really that similar. We deployed the different access points at different positions at different locations. That was not cloud-based.

The solution was pretty simple to set up. It didn't take too long. 

We have not observed any kind of maintenance since last year. Maybe in the future, that may be required.

We had a third-party deploy the solution for us. 

I'd rate the licensing a three out of five. There are a few additional fees. 

We use both the cloud and the on-premises devices. 

My advice is that new users should take two solutions. They should have a local NMS kind of thing that should be there and not generally only be based on the cloud. Every device that we have should be able to push on the network management software. It should be compatible with other devices also.

I'd rate the solution eight out of ten. It's not complete. It should be competitive with other devices also, not only from XP. The cost of this product is also somewhat on the higher side as compared to the other devices. 

Our primary use is to support wireless infrastructure for the K-12 environment.

The most valuable feature is stability.

The management portal is in need of improvement. In the next release, I would like to see more granular search functions in the administration portal.

I have been using Extreme for about 13 years, since it was known as Aerohive.

The stability is 100%, which is why I chose them.

This product is absolutely scalable. I just bought 350 access points to replace my existing infrastructure, and we support approximately 3,200 individuals. 

The support is superb.

The initial setup was convoluted, but once we worked it out with help from the documentation, it was simple.

We completed the deployment with our in-house team.

The purchase of 350 access points cost approximately $250,000 USD.

We researched Ruckus Wireless but ultimately chose to use Extreme.

My advice for anybody who is implementing Extreme Wireless is not to use MAC address filtering.

I would rate this solution a nine out of ten.