ExtremeWireless Reviews

ExtremeWireless is a powerful solution with good integration. It works perfectly for us. 

The solution needs to improve its portfolio. 

I have been using the solution for seven years. 

I rate the tool's stability a ten out of ten. 

The solution is scalable, and you don't need to do any extra configuration. I rate it a ten out of ten. My company has more than 1000 users for ExtremeWireless. 

The tool's support is good and can solve problems easily. 

ExtremeWireless' installation is easy. You can deploy 1000 access points in an hour. 

I rate the product a ten out of ten. 

I primarily deploy ExtremeWireless for hospitality customers like the hotel group Coral Sea Hotels. I focus on hospitality but also have some banking and retail customers. We have six hotels, two banks, and three retail customers. We're using Extreme's universal APs: AP305C, AP410C, and AP460C. We plan to expand our usage, but there are supply chain issues, so the delivery is taking time. 

I like Cloud IQ, ExtremeWireless' cloud controller and analytics platform. It's full of information, easy to use, and provides excellent visibility into my network. 

The onsite controllers are not as good as the cloud controller. I would also like ExtremeWireless to add web filtering on the access point. This feature is available from other vendors but not ExtremeWireless. 

We've been using ExtremeWireless for two years now.

I rate ExtremeWireless nine out of 10 for stability. 

I rate ExtremeWireless seven out of 10 for scalability. The switches are smooth and scalable.

I rate ExtremeWireless support seven out of 10. ExtremeWirelesstechnical support has been highly responsive, but the website is sometimes misleading, and the documentation is subpar. 

Neutral

We use Extreme and Ruckus Wireless. Ruckus has a bigger range and the on-premise configuration is much easier, but Extreme's cloud configuration is much more advanced than Ruckus Wireless Cloud. 

Setting up ExtremeWireless is straightforward, especially for the cloud. You just plug in the AP number and start the configuration. I rate ExtremeWireless eight out of 10 for ease of setup. The deployment time depends on the size of the project. Deploying a few APs takes about an hour at most. If it's a big hotel, it might take some days.

Deploying an AP involves connecting to the internet and the cloud, creating an account, activating the license, and unplugging the AP. We have a team of six people doing the installations. After deployment, it requires some regular maintenance, including updates, security patches, failure protection tests, etc. 

I rate ExtremeWireless eight out of 10 for affordability. Extreme has a broad selection of products at different price points. Overall, Ruckus is much more cost-effective than Extreme, but Extreme offers more products than Ruckus, so it's not fair to compare them on price because it's different flavors. It depends on the project. 

I rate ExtremeWireless nine out of 10. We only go with the universal APs. I wouldn't recommend any other APs or switches from Extreme because they are quickly phasing other models out and transitioning all their technologies to Universal APs.

We handle installations for Abil Academy in Saudi Arabia, including configuration services. Additionally, we have a major customer in the western province, specifically in Jeddah, where we implemented ExtremeWireless solutions.

The customer was satisfied with the wireless implementation. They didn't report any issues or open any cases regarding ExtremeWireless. I recall meeting with the ExtremeWireless team and watching a demo of their solutions. They demonstrated a cloud-based software that allows monitoring of wireless access points, including tracking the number of devices connected, traffic distribution by location, and overall network performance. I experienced this three years ago. Since then, we completed our implementation and haven't conducted any new activities related to it.

The cloud-based solution allows for easy management and monitoring of traffic and congestion. It also lets you check the status of access points and offers plug-and-play functionality, making it simple to configure remotely. This remote management capability adds significant value to ExtremeWireless.

Many companies prefer Aruba over ExtremeWireless, possibly due to Aruba's broader range of products or their thorough approach to understanding customer needs. Aruba offers a wider selection of products in wireless networking and security. It has a more limited range of solutions, which might influence customer preference.

I have been using ExtremeWireless as a partner since 2021.

It is suitable for small and medium enterprises.
I rate the solution’s scalability a seven out of ten.

We tried to get support, but they don’t offer 24/7 coverage. The response time was slower than expected, and support in the Middle East might be limited. I rate the support at around five out of ten.

Neutral

The initial setup of ExtremeWireless is easy.

As a standalone system, ExtremeWireless is easy to configure and manage. However, integrating it with other systems or solutions from different vendors can be challenging. In the past, we experienced difficulties integrating ExtremeWireless with other systems. 

It is cheaper.

Overall, I rate the solution an eight out of ten.

We are using the product for learning and research purposes, and for academics.

We can connect with the hotspot through this, however, due to the fact that we're not moving outside of the buildings, it also provides connectivity on any place on our campus. If you are there inside the rooms or classes, you will get connectivity. We upload it outside of classrooms also. You can learn and study anywhere. You do not have to just be in the classroom or labs.

It provides seamless connectivity if you move around. There is not a need to reconnect with the AP, again and again, where you have to provide the passwords. Once you log in, you can move anywhere without any disconnectivity. That is the best feature.

The initial setup is straightforward. 

There aren't any areas that need improvement. 

The cost is a little high.

It's not as complete as a few other options on the market.

I've used the solution for about one year.

It is a pretty stable product. I don't recall dealing with bugs or glitches and it doesn't crash or freeze. It's reliable. 

The scalability of the product is good. It's not a problem if you need to expand. We just add new devices and take on new licenses. 

We have about 2500 people currently using the product. 

We used something else that wasn't really that similar. We deployed the different access points at different positions at different locations. That was not cloud-based.

The solution was pretty simple to set up. It didn't take too long. 

We have not observed any kind of maintenance since last year. Maybe in the future, that may be required.

We had a third-party deploy the solution for us. 

I'd rate the licensing a three out of five. There are a few additional fees. 

We use both the cloud and the on-premises devices. 

My advice is that new users should take two solutions. They should have a local NMS kind of thing that should be there and not generally only be based on the cloud. Every device that we have should be able to push on the network management software. It should be compatible with other devices also.

I'd rate the solution eight out of ten. It's not complete. It should be competitive with other devices also, not only from XP. The cost of this product is also somewhat on the higher side as compared to the other devices. 

We are using the solution for large enterprises.

The cloud-based management system is valuable.

The product must be provided at a cheaper price.

I have been using the solution for ten years.

I rate the product’s stability a ten out of ten. We have so many access points, and there are rarely any failures.

The tool is very scalable. I rate the scalability a ten out of ten. I have different customers. Some customers have 100 users, while others have around 3000 to 4000 users. My customers are medium to enterprise-level businesses.

The technical support is very good. I rate support an eight or nine out of ten.

Positive

I rate the ease of setup an eight out of ten. The initial setup is more complex if we do not know the product. If we know it, it’s straightforward. The time taken for deployment depends on how large the deployment is. The configuration can be done in a couple of hours.

I rate the pricing a nine on a scale of one to ten, where one is cheap, and ten is expensive.

I am working with the cloud-based systems. If we want something that is really good and does not fail, we must use ExtremeWireless. Overall, I rate the solution an eight out of ten.

The primary use case is for cloud-based access management, as ExtremeWireless is pioneering in this area. 

Additionally, they have a robust security engine called Air Defense, which provides professional wireless security assistance to some of my customers.

ExtremeWireless is known for its strong security engine, Air Defense, which provides necessary wireless security assistance to many of my customers. 

The solution offers a flexible licensing model. A single license can be used for on-premises, hybrid, or cloud, allowing for easy transition between solutions without losing investment.

The performance of the access points could be improved. ExtremeWireless coverage and signal stability could be enhanced to match the level of Ruckus Wireless and other vendors.

I have used ExtremeWireless for four years.

I rate the stability of the solution as eight out of ten.

I rate the scalability of the solution as six out of ten.

The technical support sometimes closes cases without resolution, which is why I rate it a seven out of ten.

Neutral

The initial setup is straightforward and very easy to restart the deployment.

For ROI, the return on investment increases over multiple years rather than a single-year licensing package. The best ROI is achieved over a three-year term.

The pricing is favorable due to its flexible licensing model that allows a license to be used across different solutions. This flexibility ensures that investment is not lost while shifting between solutions.

Based on my experience, I would recommend ExtremeWireless to others. 

Overall, I rate the solution an eight out of ten.

We primarily use these wireless access points in our corporate warehouses.

We've got people using their phones and laptops to do things such as presentations. There are also production-oriented activities, where we use handheld devices for scanning. These are warehouse-type activities.

The most valuable feature is the cloud-managed aspect.

Technical support is an area that needs to be improved.

The initial setup could be easier.

I have been working with ExtremeWireless since they were Brocade VCS. We worked with Brocade for several years and then got rid of those products, opting for ExtremeWireless approximately four years ago.

Stability-wise, so far so good. Overall, it hasn't been bad at all. I can't say that it's been horrible.

With respect to scalability, this product is good. It's on par with the competitors. We have several hundred users.

The ExtremeWireless technical support is mediocre.

I would rate the technical support a four out of ten.

Neutral

This product was in place when I joined the company.

The initial setup is not as easy as it could be but it's not that bad.

The length of time for deployment depends on the number of access points that are being installed. In our case, it wasn't too bad.

As this is a cloud-based solution, maintenance is done by the vendor. The maintenance required on our end is fairly low.

This product is not too expensive but not inexpensive, either. It is on par with everybody else. The cost varies depending on the number of access points that you have.

We pay approximately $30,000 per year.

In summary, this is not a product that I recommend. Rather, I would suggest that people implement Cisco instead.

With Cisco, you get a true enterprise-class, best-in-breed solution. The Cisco support is top-notch, and the Cisco community is unlike anything else. Cisco's website is intuitive, they communicate rather effectively, whereas, Extreme is a smaller company and their website is not intuitive.

The cloud-managed portal changes, it seems like on a whim, without communication. One month it might be that you find something like a configuration item here, and then the next month it's hidden somewhere else. Whereas, Cisco is much more streamlined, much more communicative, and much more intuitive to use.

I would rate this solution a four out of ten.

Our primary use is to support wireless infrastructure for the K-12 environment.

The most valuable feature is stability.

The management portal is in need of improvement. In the next release, I would like to see more granular search functions in the administration portal.

I have been using Extreme for about 13 years, since it was known as Aerohive.

The stability is 100%, which is why I chose them.

This product is absolutely scalable. I just bought 350 access points to replace my existing infrastructure, and we support approximately 3,200 individuals. 

The support is superb.

The initial setup was convoluted, but once we worked it out with help from the documentation, it was simple.

We completed the deployment with our in-house team.

The purchase of 350 access points cost approximately $250,000 USD.

We researched Ruckus Wireless but ultimately chose to use Extreme.

My advice for anybody who is implementing Extreme Wireless is not to use MAC address filtering.

I would rate this solution a nine out of ten.