ExtremeWireless and Cambium Networks Wireless LAN are products competing in the wireless infrastructure category. ExtremeWireless has the upper hand in ease of use and customer support, while Cambium excels in advanced features and technological innovation.
Features: ExtremeWireless offers seamless scalability, robust security protocols, and intuitive management tools. Cambium Networks Wireless LAN provides superior performance in high-density areas, advanced analytics capabilities, and the ability to handle complex environments effectively.
Room for Improvement: ExtremeWireless could enhance its feature set to better compete in feature-rich environments and improve its performance in high-density areas. It might also benefit from more comprehensive analytics capabilities. Cambium Networks Wireless LAN could focus on simplifying its deployment process and enhancing user-friendliness. It may also benefit from optimized customer support and reducing the initial cost of investment.
Ease of Deployment and Customer Service: ExtremeWireless offers straightforward deployment with strong after-sales support, focusing on a user-friendly experience. Cambium Networks Wireless LAN requires a more involved setup but provides comprehensive deployment documentation and dedicated technical assistance, beneficial for complex implementations.
Pricing and ROI: ExtremeWireless generally offers a lower initial setup cost with a faster path to return on investment due to simpler deployment processes and excellent support. Cambium Networks Wireless LAN, while potentially higher in initial investment, justifies its pricing with a robust feature set and long-term operational efficiencies.
The monitoring access and excellent support provide significant value.
The best ROI is achieved over a three-year term.
They were always available when needed, which we appreciated.
Cisco's support is very good and ranks 10 out of 10.
I rate their support as a nine because they are very helpful when we need assistance and they strive to help, even if not the fastest.
The technical support sometimes closes cases without resolution.
I would rate the customer service as a ten.
Allowing deployment of fewer access points while covering more area.
Ruckus provides better area coverage and interference withstanding capacity.
The Extreme access points handle high-density connectivity needs very well, managing lots of traffic efficiently.
The scalability of ExtremeWireless is average.
ExtremeWireless is quite scalable.
They work well without failures.
I experienced issues during firmware upgrades, as some devices required a physical restart, which affects system stability.
Channel management required manual intervention, especially in environments with multiple floors, leading to potential signal interference issues.
Cambium currently lacks such extensive analytics capabilities.
I wish for ExtremeWireless to optimize the roaming capability between access points, especially for IoT devices.
They should develop more troubleshooting tools for system management.
There is some delay in firmware upgrades for access points.
Cambium's pricing is better compared to Ruckus, which has multiple components with associated costs, like license support and access point support costs.
Cambium Networks Wireless LAN was well-priced, comparable and not the most expensive nor the cheapest option available.
Each customer typically buys around 100 APs, which makes it quite expensive.
The pricing is a weak point for Extreme; it is very high.
The pricing is favorable due to its flexible licensing model.
The product was scalable, allowing for fewer access points to cover more area, and supported a high number of clients.
Ruckus offers a more extensive coverage range and has better capacity to withstand interference, which I have experienced with Ruckus products.
A single license can be used for on-premises, hybrid, or cloud, allowing for easy transition between solutions without losing investment.
The support from Extreme is very good and helpful.
The most valuable features of ExtremeWireless include the management through the one dashboard management with ActionCloud IQ, integrated with Site Engine.
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