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it_user330357 - PeerSpot reviewer
System Admin II at a retailer with 1,001-5,000 employees
Vendor
It's a validated design with a single point of support so that I don't get handed off by tech support. It is, however, a solution with complex initial setup.

What is most valuable?

The fact that it’s a validated design, that’s the most valuable feature, plus it has a single point of contact for support.

How has it helped my organization?

It’s the single point of support, so you don’t get handed off. If you have a problem with a piece of it, you don’t get one of the vendors saying “it's their problem.”

What needs improvement?

I really don’t have anything. It's what we use, we have four in our main site, and two in our disaster recovery site.

What do I think about the stability of the solution?

It's hyper stable.

Buyer's Guide
FlexPod XCS
February 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It’s as scalable as you want to make it. We have not had an issue yet where we couldn’t grow to scale.

How are customer service and support?

It’s top notch because of that single point of contact. Our provider will escalate the call for us.

How was the initial setup?

Initial setup is complex as it’s a complex solution, but it’s a validated design so it all comes ready to assemble.

What about the implementation team?

We bring in support to set up, so we used a vendor team to help deploy.

What other advice do I have?

I’d advise them to get one that’s bigger than you need obviously, the nature of the sheer growth that the industry is seeing is logarithmic not linear.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user330117 - PeerSpot reviewer
Storage Engineer at a energy/utilities company with 10,001+ employees
Real User
It has a single-vendor support model in which NetApp and Cisco are support partners so there's no finger-pointing. Reporting, though, could be improved.

Valuable Features

I would say that the most valuable feature is the single-vendor support model. NetApp and Cisco are partnering in the support so you don’t have the finger pointing.

Also, the fact that the hardware and software is pre-qualified to work together and supported by each vendor is good.

Room for Improvement

I think that it could be improved in terms of the reporting, but really that is pretty good as well, so I cannot think of anything that can be improved.

Use of Solution

Stability Issues

We have zero stability problems.

Scalability Issues

The scalability on paper is great. We know that it's scalable, but we have not scaled since we bought it.

Customer Service and Technical Support

Technical support is excellent.

Initial Setup

The setup was complex, but mostly because of our environment. It wasn’t difficult but it was complex.

Other Advice

I would say that it’s a great solution for customers who want to guarantee out-of-the-box compatibility and performance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
FlexPod XCS
February 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
it_user330084 - PeerSpot reviewer
Senior Storage Architect at Photobucket
Vendor
We have a 30-petabyte environment, and we're looking to FlexPod for our database infrastructure. However, more training should be made available.

Valuable Features

Ease of deployment is the most valuable feature.

Improvements to My Organization

I think that there are lots of benefits to using FlexPod. It goes back to the ease of deployment, especially with the projects I’ve been involved in. If you need a refresh on the whole infrastructure, it helps immensely.

Room for Improvement

I think that there is always room for improvement in any product. I guess the training availability and infinite scalability could be better, and it’s getting there.

Stability Issues

It’s great – no issues with stability.

Scalability Issues

I didn’t run into any issues with scalability, and although I haven’t looked at the specs recently, but I believe it scales to most environments needs, and I’m still considering it for my new environment. We have a 30-petabyte environment, and we're looking to FlexPod for our database infrastructure.

Customer Service and Technical Support

I would say that I haven’t had to contact FlexPod specific support but Netapp overall I would give them an 8-9/10.

Initial Setup

My initial setup was a partner, I didn’t know there were walk-through guides, but once I found those it was immensely better. It was cumbersome, but then eventually the installs were much simpler.

Other Advice

I would say that you should seriously consider it. It’s very worthwhile.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user328077 - PeerSpot reviewer
Storage Engineer at a healthcare company with 10,001+ employees
Vendor
We can roll it out by simply ordering another pod and having CDW and engineers install it.

Valuable Features

We can already see that the most valuable features is that everything is tested and certified to work together.

The package price is also something we like about it.

Room for Improvement

I don’t think we have enough experience at this point to see the weak points.

Use of Solution

We have been using it for three to five months.

Stability Issues

We're migrating to it now and so far, compared to HP and our Dell chassis which was an old environment, it has taken care of the performance and reliability issues we were having.

Scalability Issues

The scalability seems to be a valuable feature to me; it's easy to roll out, as we just order another pod they install it.

Customer Service and Technical Support

I'm only involved with the storage aspect so we work with NetApp, whose service is excellent.

Initial Setup

I'm not involved much in setup, but we architected it and we had CDW and engineers help us who did the physical installation.

Other Advice

It all depends on your specific needs and what you're looking for, which depends on your environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Virtuali7246 - PeerSpot reviewer
Virtualization Architect at a pharma/biotech company with 10,001+ employees
Real User
We enjoy the standardization and having things consistent across the whole data center sphere
Pros and Cons
  • "One of the easiest solutions to implement, maintain, and scale."
  • "Simplicity and integration with NetApp are its most valuable features."
  • "We enjoy the standardization and having things consistent across the whole data center sphere."
  • "They should have an easier user interface to get it up and running."

What is our primary use case?

It in our primary data centers and almost on all of our sites. Therefore, we use both FlexPod and FlexPod Express.

How has it helped my organization?

We enjoy the standardization and having things consistent across the whole data center sphere. 

What is most valuable?

Simplicity and integration with NetApp are its most valuable features.

What needs improvement?

They already have some products or interfaces that leverage APIs, like Cisco UCS Director, and this is a good starting point. However, I would like to have something for smaller organizations where they could just plugin configurations, and everything is done for them.

They should have an easier user interface to get it up and running.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and technical support?

I've never had any issues, so tech support is good.

Which solution did I use previously and why did I switch?

We brought our IT in-house and needed a solution to host it on, and FlexPod was the solution that we decided on. That was for a smaller subset of the company. 

The larger parent company used what the contracting IT provided at the time. When we released that contract, we moved to have all in-house employees and an in-house IT. We also decided to use FlexPod because we had seen the value with the smaller companies. It has scaled out well.

How was the initial setup?

It was straightforward because I was working with an experienced partner. I have more than six years of experience, so when I work with a partner that has experience, it makes it easier.

What about the implementation team?

In the United States, we use IRONBRICK. Internationally, EMEA and Asia PAC, we use Computacenter. Our experience with both of them so far has been good.

What was our ROI?

We have seen ROI.

Which other solutions did I evaluate?

We evaluated HPE, Cisco, and NetApp for storage. We chose NetApp because of its storage efficiencies and integration.

What other advice do I have?

The FlexPod solution is one of the easiest solutions to implement, maintain, and scale.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Systems Specialist at a healthcare company with 1,001-5,000 employees
Real User
The stability of the solution is a key component for me; it has never gone down

What is our primary use case?

We have had two FlexPods for five years now. We're currently purchasing a third one. We have never had any problems with them in that time. We are using it for hosting COREmanager and Unity Connection. So far, so good. Its performance is great.

How has it helped my organization?

We purchased them when we changed from physical to virtual. We really didn't have a choice but to go virtual. So, I would not be able to tell you how it improved things because it was a different environment entirely. But it definitely streamlines things.

What is most valuable?

For me, the most valuable feature is the stability. It's one less worry.

What needs improvement?

The new one that we are purchasing is going to have solid state drives. So, obviously, more speed is always a good thing.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

We have had no stability issues at all. We had a power failure in our data center. They went down. As soon as we restored the power they came up and everything was good.

What do I think about the scalability of the solution?

For us, we were looking strictly at three different data centers. So as far as scalability is concerned, we didn't build one on top of another one. We went for stability more than scalability.

How are customer service and technical support?

It has never gone down. I think we had one drive go down once, and we opened a tech case. They sent us a new drive.

Which solution did I use previously and why did I switch?

We were using physical servers, Cisco physical servers. We switched because it was mandatory for updating COREmanager to 8.x, it was mandatory to go VMware.

For us, the most important criteria in a vendor is that they need to pick up when we call.

How was the initial setup?

I coordinated the initial setup, but I wasn't necessarily hands-on. But it was pretty straightforward.

Which other solutions did I evaluate?

We had other vendors, but we had NetApp in the house as part of our storage, we also had Cisco in the house. It made sense to combine those two and go with FlexPod.

What other advice do I have?

In terms of advice, I can only tell you about FlexPod, I don't have any other solution. I would say definitely go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Consultant at a tech services company with 51-200 employees
Reseller
Enables our customers to combine and streamline compute and storage

What is our primary use case?

Our primary use for it is in the healthcare market. We have a lot of customers using it because they want to have some flexibility with storage and compute. That is the reason we are selling it in the healthcare market.

How has it helped my organization?

It's much cheaper than the old legacy stuff, especially the storage. It means that our customers don't have to take care of separate storage, separate compute, but can combine them. It streamlines things, especially for development.

What is most valuable?

The flexibility of using it for compute as well as the flexibility of the storage itself.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

When it's running, it's running. It's fine. We are impressed with the product. At the beginning, because it was new for us, there were some issues, but now, after some implementations, it has been okay.

What do I think about the scalability of the solution?

It's scalable.

How is customer service and technical support?

Technical support has been very helpful, and also very polite. They guided us through the process, followed up with us. I've had a good experience with them.

How was the initial setup?

The initial setup was straightforward.

Which other solutions did I evaluate?

We also looked at HyperFlex. HyperFlex is also compatible but I think NetApp SolidFire is more robust.

What other advice do I have?

Our primary criteria when selecting a vendor are to get support, a good solution, one that our customers are happy with.

My advice would be, try it, buy it, see what you can do with it and get some experience with it. With that experience, you can better sell it to the customer.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
it_user750825 - PeerSpot reviewer
Storage Administrator at a healthcare company with 10,001+ employees
Real User
It's superior compared to any other blade type system, but needs to improve its usability

What is most valuable?

My favorite part is the storage side, allocating the storage, it's very easy. The WWNs, you got the virtual WWNs. It's a little different from physical servers. I like that it's pretty easy to provision storage.

How has it helped my organization?

From a user perspective, they have no issues.

As far as my role and what I do (my duties), it's easy. They are able to see their storage immediately, they don't have any problems with connectivity issues like you'll see on a physical server compared to a blade implementation.

What needs improvement?

Usability: It's a little bit convoluted. It'd be nice if they had it pretty straightforward. If it was a straightforward out-of-the-box configuration and could operate out of the box, that would be nice.

Ease to work with.

For how long have I used the solution?

It's been six months, since it was implemented. Currently, we provide the back-end storage to the FlexPod.

What do I think about the stability of the solution?

So far, very stable. So far, it is okay.

What do I think about the scalability of the solution?

Scalability is pretty good. You can extend it out, extend out storage as well your guest systems. Yes, it is not a problem.

How is customer service and technical support?

I have not used technical support for either FlexPod or Cisco.

How was the initial setup?

I was involved in the initial setup for the storage piece and it was complex. As far as the design, FlexPod is a complex piece of equipment. You just can't read a book and be ready to get it operational. You have to go through professional services that have some experience with it.

What other advice do I have?

Do a little research, find out if the business case applies to them, how they could leverage it, and if it's something they could leverage in their environment. Get a PoC, that's another thing. Definitely get a POC for the product to determine if it's good for them.

Most important criteria when selecting a vendor:

  • Stability, after the product is implemented into an environment.
  • Scalability
  • Responsiveness to certain type of issues.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user