Dell Technologies Software and Solutions

This allows our organization to send more data to this device compared to others. It also allows us a fast recovery of files or Virtual Machines if needed being on-premise.

What is most valuable?

I would rate it at 5/5 as the deduplication and compression of the device for backups are outstanding. We have about 55TB of total space in the Data Domain which we send Veeam backups to, and we have sent over 200TB to the array.

The Deduplication and Compression are the most valuable as they allow us to back up a lot more data to the device knowing it will compress it well.

What needs improvement?

The processing capabilities I believe could be improved, however, we have an older unit DD670 and newer units may have already improved upon this.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the stability of the solution?

We had no issues with stability.

What do I think about the scalability of the solution?

No issues were encountered as we added a second shelf of disks without bringing the head unit down.

How are customer service and support?

Customer Service:

Customer service for this unit is top notch and they are fast to get back to you with a Support issue.

Technical Support:

Technical Support is also top notch and are quick to respond to queries or tickets.

How would you rate customer service and support?

Positive

How was the initial setup?

I was not involved in the initial setup of the array.

What about the implementation team?

It was implemented through a vendor as well as in-house personnel.

What was our ROI?

It has been very good especially with the expansion shelf added.

What other advice do I have?

Review the newer versions of the device and evaluate them if possible. You will get great benefits for backups.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: Apr 17, 2025

Dell Technologies Questions

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Hi,

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