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it_user750822 - PeerSpot reviewer
System Engineer at Jones Walker Llp
Consultant
It does what it's supposed to do and helps us with ​up-time, cost, and predictability
Pros and Cons
  • "That it works. That it does exactly what it says on the tin."
  • "Automatic tiering would be good to have."

What is most valuable?

That it works. That it does exactly what it says on the tin. That once it's set up, it does exactly what's its supposed to do. There are no "gotchas," there are no "oopsies." Not in this particular use case. There is no hidden BS that has to be satisfied, this, that, or the other. It just does exactly what it's supposed to do.

How has it helped my organization?

Up time, cost, predictability.

With the old Dell EqualLogic, EMC, up-time was always an issue. There was always something that created a problem here and there. We have, in four years, not had a single system-down issue. That's hard to beat.

The predictability of our system utilization: I can predict fairly easily when I need to go out and buy new shelves because I can trend it all. I can fairly easily predict where I need to open more aisles. I can fairly easily predict where I need more space. It just works.

What needs improvement?

The CLI part of it is still evolving enough that commands that you expect to do something become deprecated and you want to take their place and you have to keep up with the code base. In this code base you do this, and in this code base you do this, and in this code base you do that. But for the most part its good and, let's be honest, everything changes.

Automatic tiering would be good to have.

My biggest thing is I would love to see a native SMB or NFS front end to an optic store on the AFF and FAS platforms. Right now you want me to go out and buy a front end for it that creates an optic store on it and gives me the SMB interface. I would love to see that as a native part of the SBM. It doesn't have to be the end all be all; it doesn't have to be this hyper-scale thing but just the fact that I have it, so I can dip my toe in it, and I can get something that kind of works, that would be epic; that is my main thing.

The other big annoyance I have with Net App is the fragmentation of all the software. I have SnapManager, I have this, I have that, and they're all slightly different. They all look slightly different. They all come in different VMs. Some are OBAs, some are installed on Windows, some have weird requirements like, "No, no, no, it has to run on this version of Windows." It would be nice to just have all of that in one giant application and then just turn on and off different features based on license keys. That would make things easier.

For how long have I used the solution?

About four years.

Buyer's Guide
FlexPod XCS
December 2024
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

Great. It's been perfect for four years. You can't beat that.

What do I think about the scalability of the solution?

So far I have not had any issues at all. The only couple of things I would like to see would be something, as I said, like internal tiering where you could automatically set up an aggregate spread across a 10K disc and have the controller automatically tier it. But now we're going all flash anyway so who cares? We've kind of brute forced our way out of the problems.

How are customer service and support?

They're good. They're knowledgeable, absolutely. I have no complaints with the tech support that we have had to deal with.

Which solution did I use previously and why did I switch?

We switched because EMC and Dell, and EqualLogic sucked and it was driving me nuts and it never worked.

How was the initial setup?

It was a paradigm shift because every stack has its own set of unique ways of doing things and getting used to that and getting into that mindset took a little bit of effort but once you get it, it's clear sailing.

Upgrades are not complex.

Which other solutions did I evaluate?

We're a law firm. I think this product is valuable for pretty much anybody who has a large amount of data that they need to manage. I don't think that this product is uniquely valuable for a law firm.

What other advice do I have?

I am a very happy customer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user750612 - PeerSpot reviewer
Senior Systems Architect at a healthcare company with 1,001-5,000 employees
Vendor
Easy to use, so we don't spend a whole lot of time learning new products out there

What is most valuable?

  • Pretty much a single phone number to call when there is a problem.
  • Ease of use
  • Manageability for the storage system

It is valuable, because it is easy. Easy to use, so we don't spend a whole lot of time learning new products out there. That is a major plus.

How has it helped my organization?

It definitely made an impact to how we manage our data. We recently have a new data center, and we migrated our data from one of the older storage solutions out there to an all NetApp environment.

What needs improvement?

Tighter integration with CISCO.

For how long have I used the solution?

Since 2013.

What do I think about the stability of the solution?

It's very stable. We haven't really had any major issues with the FlexPod solution in all four years.

What do I think about the scalability of the solution?

I find it very easy to scale upwards and horizontally, as well. It's very easy for us to scale up by adding either additional controllers or additional storage shelves.

How are customer service and technical support?

We have used tech support. They are very knowledgeable and very prompt in getting back to us.

We have engaged technical support to assist us on a lot of different things. Whenever we have a case open, and if we think it requires some escalation, we have a SAM and they make sure we get the resources that we need and get back to normal operations within a short period of time.

Which solution did I use previously and why did I switch?

Before Flexpod, we had other Meta app systems going back to 2008.

We're a health system company, so we have a number of different storage solutions. However FlexPod, it has everything.

We still have a few solutions because some applications have their specific storage systems, and being in the health industry, those applications are usually approved by FDA, and it's not something which can be changed at will.

How was the initial setup?

I was involved in the initial setup. It's pretty straightforward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
FlexPod XCS
December 2024
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
it_user692436 - PeerSpot reviewer
Scada supervisor at Brook fields renewable power
Vendor
It simplified our server farm.

What is most valuable?

It simplified our server farm. We were able to consolidate down to one rack from the three or four server racks we had before. We were running a lot of servers, which are supervisory control and data acquisition systems for power systems. We also run a lot with OSIsoft's PI solution.

How has it helped my organization?

It definitely gave us a more robust system than our original, old, individual servers. It also simplified management, both on the network side and the server side. It saved us a lot of time. It probably cut our management time into server-network troubleshooting, or just normal management, by 40%.

What needs improvement?

Right now I can't think of any, because we're so specialized in our environment. I think maybe going to a full solid-state would be beneficial. I don't know how beneficial it would be for us in the power industry, because a lot of our equipment in the field is maybe 20-30 years old.

We are interfacing with a lot of older devices. We're using the Fabric Interconnect back to our Nexus chassis, so I don't know if we can go up to 40GB yet. It's probably just added more speed, but we're limited by our connections out to the field anyway.

What do I think about the stability of the solution?

It's been very stable. We had one or two issues with a spinning disk, but there has been no impact to the network as a whole.

What do I think about the scalability of the solution?

Scalability has also been great. We have been able to spin up new virtual machines as needed. We haven't run into any bottlenecks.

How are customer service and technical support?

My server side technical lead worked with technical support more than I did. I think he's been very impressed with how good and responsive they are.

Which solution did I use previously and why did I switch?

We needed to migrate away from our older servers. When we did the cost analysis through the FlexPod, and replacing each individual server, it just made more financial sense with the FlexPod in the long term. We were using individual Dell servers, or HP servers, it was kind of a mishmash.

How was the initial setup?

I was involved with the initial setup as the network engineer at the time. That went very smoothly. The most surprising thing was when I connected Cisco Prime and had it search for a new sister device, it pulled in that app, or the UCS part of it, the fabric, and the connects, automatically.

Which other solutions did I evaluate?

We had looked at the EMC VNX series. I wasn't too involved in that, I only got pulled in when it came in to interfacing with the network.

We chose Flexpod over EMC because FlexPod had the Cisco commonality to it. That was one of the major reasons we went with the FlexPod. I had some experience at a previous job with the VNX, and that was a very good solution as well. But, for our environment we were trying to standardize on Cisco, and that was a big selling point.

What other advice do I have?

I'd say, go for the NetApp with the Cisco UCS. It definitely will cut your management time down and it's a very reliable solution.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user699843 - PeerSpot reviewer
Director of technology with 10,001+ employees
Real User
The most valuable feature is the converge nature of having compute storage on the network in one rack.

What is most valuable?

The most valuable feature is the converge nature of having compute storage on the network in one rack. We are able to use the virtual switching to add multiple networks, DMZs and sub-nets to be able to use the resource of the FlexPod itself. We are running the full gamut for minding business applications and web applications. We're also using the virtual switch pieces to run our Citrix environment that's also running on FlexPod.

How has it helped my organization?

It's greatly reduced the complexity of network storage and compute. It allows us to deliver services quicker. We can provision faster, we have great use of templates, so we can spin things up in minutes and provide services.

What needs improvement?

It probably already is in the product now, but at the time, we didn't have a really great SSD shelf that you can just plug and play in there. I know it is present today, but that was the only feature we were looking for at the time. There are probably some nuances in how the network and those types of things work. Maybe it could have more templates. Other than that, it's a great product.

For how long have I used the solution?

We've been using for eight to ten years and we never had any downtime. It's been a great product for us.

What do I think about the stability of the solution?

In terms of stability, FlexPod has been great. I don't think we've ever had any downtime.

What do I think about the scalability of the solution?

Scalability's been great. We've actually added shelves, we've got blades, and we've added storage. We even extended our presence inside the environment because of what we like inside the FlexPod itself.

How is customer service and technical support?

In terms of technical support, it’s all been great. We have Phone Home support, which we haven't used very often at all. Any time we've needed any support at all, it's always been first rate.

How was the initial setup?

I was involved in the initial discussions, evaluation, and purchase decision. My IT team was actually the hands-on team that did the setup of the FlexPod. Once we got it installed, got a little bit of knowledge transfer, they really enjoyed it. The solution brought everything together. It made it a lot easier to deliver services, because compute stores and networks weren't these discrete components they had to work on separately.

Which other solutions did I evaluate?

There wasn't that much hyper-converged at the time we went into FlexPod. It really was the game changer at the time.

We were looking at a new VM farm to start with, so we were looking at Blade Server solutions from HPE/IBM. What really did it was that FlexPod had all the components in one rack that we could basically turn on and forget.

We continue to evaluate solution on the market. We enjoy the UCS environment and that's the way we increase the blade. We like the way it integrates with the NetApp, so the FlexPod just really brought it all home.

What other advice do I have?

Take a look at the product. If you go through your requirements and have to redo either your virtual environment or some of your SAN storage, look at putting your compute storage and network together.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user699822 - PeerSpot reviewer
Exec director of enterprise it services
Vendor
The main features are ease of deployment and reliability.

What is most valuable?

Number one is the ease of deployment and number two is reliability of the solution. We are running electronic medical records applications and also document scanning, in addition to standard infrastructure type servers.

We are using Epic, OnBase, 3M, Nuance Transcription, and then infrastructure servers, BNS, Active Directory, SharePoint, and SQL Server. The performance is excellent.

How has it helped my organization?

Benefits for your organization are probably the reliability and the cost. We feel like it's a very cost-effective product, and the fact that it doesn't take a lot of people to support. We're very thinly staffed, so just those two things are really reliability and then cost.

What needs improvement?

I would like to see more scalability and possible cost reductions with the all-flash solution. I would like to see a focus on database optimization on the Intel platform. This could be with Windows, or HANA, or even cache, down the line, something with the Linux cache. I would like to get something that is optimized for those databases.

We have two camps now. We have to have a AIX camp and then we have an Intel camp. If we could just have it on the Intel platform, have FlexPod take it all, it would be easier to support.

For how long have I used the solution?

We have been using this going on four years.

What do I think about the stability of the solution?

It is a very stable platform. I've had minimal downtime in the entire time we've used it.

What do I think about the scalability of the solution?

Scalability has been very good. There really has not been an application, with the exception of the Epic Cache Database, that we haven't been able to use with this solution. Anything that we run on the Intel platform, on the UCS platform, we've been able to use in order to scale.

How is customer service and technical support?

Technical support is excellent. They've been really good to work with. I think they work well with Cisco. We've never gone into like a finger pointing situation at all. We also use Cisco ONE, in which they'll take on the whole stack. It is very cohesive. We haven't always used that and we just started using it. That's an even better solution, in that it is only one call. Before, we would make two calls: One to NetApp and one to Cisco, and they would then work together. It wasn't a problem, but this just makes it easier from an escalation standpoint.

How was the initial setup?

I was involved in the initial selection process, purchasing, setup, and the whole thing. The setup was very simplistic, which is one of the reasons we went for it. We try to strive for simplicity in our shop because of our staffing situation and because we are non-profit organization. So reliability, efficiency, all those things really come into play. We're a 7/24/365 facility, so things just have to work.

Which other solutions did I evaluate?

We evaluated EMC, Pure Storage, Tintri, and Nimble. We decided to go with NetApp over the competitors because we did an executive briefing with them in San Jose.

We were really impressed with their road map and their direction. We developed more than just a vendor-customer relationship. It was more of a partnership. We felt we had a good relationship and that we could trust NetApp, and that the solution would work. It was really, in the end, the technology, the price, and the people.

What other advice do I have?

I would definitely recommend FlexPod. The first thing I would say is just the simplicity and the standardization that you can put in place. You can do more with less. This packaged solution already works, so you don't have to figure it out and be your own integrator. This is the way to go.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user692448 - PeerSpot reviewer
Senior Systems engineer with 1,001-5,000 employees
Vendor
It has simplified our server farm.

What is most valuable?

It has simplified our server farm. We were able to consolidate down to one rack from the three or four server racks we had before. We were running a lot of SCADA servers, which is a supervisory control and data acquisition system for power systems. We also run a lot with OSIsoft's PI solution.

How has it helped my organization?

It definitely gave us a more robust system than our original, old, individual servers. It also simplified management, both on the network side and on the server side. It saved us a lot of time. It probably cut our management time of server-network troubleshooting, or just normal management, by 40%.

What needs improvement?

I can't think of any improvements, because we're so specialized in our environment. I think maybe going to a full solid state would be beneficial. I don't know how beneficial it would be for us in the power industry, because a lot of our equipment in the field is maybe 20-30 years old.

We're interfacing with a lot of older devices. We're using the Fabric Interconnect back to our Nexus chassis, so I don't know if we can go up to 40GB. It's probably just having more speed, but we're limited by our connections out to the field anyway. Speed would be the area where we would like to see room for improvement.

What do I think about the stability of the solution?

It's been very stable. We've had one or two issues with a spinning disk, but there was no impact to the network as a whole.

What do I think about the scalability of the solution?

Scalability has also been great. We have been able to spin up new virtual machines as needed. We haven't run into any bottlenecks.

How are customer service and technical support?

We have used the technical support. I know my server-side technical lead has done it more than I have. I haven’t heard him complaining. I think he's been very impressed and the responsiveness has been very good.

Which solution did I use previously and why did I switch?

We needed to migrate away from our older servers. When we did the cost analysis through the FlexPod, and the cost of replacing each individual server, it just made more financial sense going with FlexPod in the long term. Previously to this solution, we were using individual Dell and HP servers. It was kind of a mishmash.

How was the initial setup?

I was involved in the initial setup. I was the network engineer at the time. That went very smoothly. The most surprising thing, was when I connected Cisco Prime and I had it search for a new Cisco device, it pulled in that app, the UCS part, the fabric, and the connects, automatically.

Which other solutions did I evaluate?

We had looked at the EMC VNX series at the time. And that point, I wasn't too involved. I only got pulled in when it came to interfacing it with the network. They chose FlexPod over EMC, due to the Cisco commonality to it. That was one of the major reasons why we went with the FlexPod. We knew Cisco, and we worked with Cisco already. I had some experience at a previous job with the VNX, and that was a very good solution as well. But, for our environment, we were trying to standardize on Cisco, and that was a big selling point.

What other advice do I have?

Go for the solution with the Cisco UCS. It definitely will cut your management time down, and it's a very reliable solution.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user527352 - PeerSpot reviewer
Sr Staff Storage Admin at a manufacturing company with 1,001-5,000 employees
MSP
The defined architecture means you know you're going to be using best practices.

What is most valuable?

The most valuable feature is the defined architecture, so you know you're going to be using best practices. That's key and important to us. We use the segmented layer 2 architecture that we got from a design on FlexPod, and that's helped a lot.

How has it helped my organization?

As opposed to just applying something like a NAS with systems, I don't know that this product necessarily does improve the way I work. We haven't changed a lot of our practices. We follow best practices, generally, anyway. We haven't engaged; we haven't had an issue where we've needed to engage Cisco and NetApp together. I think that would be a benefit if we had an issue or we needed to get everybody involved.

What needs improvement?

I’d like to see cloud features, for sure, and auto-scaling type things would be good. Automation is important, and that will be more important going forward.

I don't know what they would need to do to earn a better rating from me. I know that, when we do block workloads on NetApp, fiber channels specifically, it hits the filer pretty heavy. I don't know why that is. We're going away from fiber channel anyway.

What do I think about the stability of the solution?

It’s stable.

What do I think about the scalability of the solution?

It is very flexible and very scalable. We've grown our cluster, so we haven't had a problem.

How are customer service and technical support?

For tier 1 cases and system down type of issues, NetApp support is very good; for OFFTAP, not good. I've provided that information to them many times. Their OFFTAP support is not the best.

Which solution did I use previously and why did I switch?

We were doing a technical refresh of our systems and of our storage. That's where we combined that to use a FlexPod-type architecture, to do both of those things and make sure that we're aligned with best practices.

How was the initial setup?

Determining the architecture was complex, because you need to make sure that you know what your requirements are. Then, once you've designed it, initial setup was straightforward.

Which other solutions did I evaluate?

We looked at other vendors. We keep our eyes open all the time.

The replication was why we chose NetApp, SnapVault. Not a lot of storage vendors do block-based replication with being able to maintain a different set of snapshots on the secondary and the primary. Everybody does SnapMirror, or does a mirror of some type, but SnapMirror XDP or SnapVault is something that NetApp has that most storage vendors don't have.

In general, global- and enterprise-level support is the most important criteria when I’m looking to work with a vendor.

What other advice do I have?

Spend the time up front to architect it, get the details, and make sure your plan is solid.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527208 - PeerSpot reviewer
Senior Sys Admin at a government with 1,001-5,000 employees
Vendor
It allows for cross-training. One person can use the device without much training.

What is most valuable?

The usability and the functionality of the solution as it integrates with the UCS system and Cisco devices makes it absolutely great for our environment. Our only difficulties ever using the system is that we are a closed environment, meaning we have no outside internet connection. It makes support just a little bit difficult. But for everything else, it’s absolutely great.

How has it helped my organization?

Because we're a small group of admins and engineers that deal with the functionality, it allows for cross-training and for one person or more to be able to actually function and use the device with very little training needed to handle the device. If they're strong in Cisco, we can easily implement them on to the FlexPod with ease; the same with our system administrators that deal with the application side of things.

What needs improvement?

I'd like to be able to use the distributed FlexPod system with a mobile FlexPod and a stable FlexPod. That way, when we put up a new site, we can easily launch a mobile FlexPod to them and say, "Hey, welcome into our environment," without having to worry about what they have on the disc, and then support it.

We are a closed classified environment system and expand our system by providing a networking stack that allows access to our environment. One of the considerations is reducing utilization of bandwidth on the wide area network for file sharing and access. Having the ability to install a mobile FlexPod for two weeks (timeframe example), then remove that FlexPod to utilize in a new location while maintaining connection to the primary FlexPod would be beneficial. This would allow us to setup a site, without regard to it being temporary, across the WAN for file access.

For how long have I used the solution?

I have been using it for about a year and a half.

What do I think about the stability of the solution?

If we had more of them, stability would probably be great. We're kind of stuck to just one FlexPod, so for us it's a little difficult.

What do I think about the scalability of the solution?

For what we wish we could do, the scalability would be absolutely great. The limitation there is actually on the company itself.

Which solution did I use previously and why did I switch?

We decided to move over to streamline the equipment and standardize the equipment that's across every site and every place that we deal with.

Which other solutions did I evaluate?

We considered EMC storage solutions but when it comes to usability, scalability, and the storage capacity we need, they couldn't supply what we were looking for.

What other advice do I have?

If you’re limited to the number of admins you have, like we are, FlexPod is a good solution to look into, especially if the distant end lacks the skill level that you might have in house. FlexPod is good if you have limited management capacity.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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