FlexPod XCS Reviews

The primary use case that we have is we like the support model of the FlexPod. We like it being converged with NetApp storage, Cisco, UCS, and VMware. We like having a single point of contact phone number for all support inquiries. These are some of the main selling features that we enjoy about FlexPod.

The validated design is really important for us because it gives us a model on which to base our architecture and continued support for all firmware upgrades. It also provides consistency throughout the environment.

FlexPod is making our staff more efficient. They don't have to spend as much time validating infrastructures and designs because that has been already taken care of out-of-the-box. The support model makes it a lot more efficient in the case of incidents.

The unified support is the most valuable feature. What I really enjoy about FlexPod is the support model. You have a single point of contact number for all troubleshooting issues and the vendor that you call takes ownership of the case. It goes with the NetApp validated designs, which are based on Cisco, which is really interesting.

The features of FlexPod that have had an impact on us are the new additions that we have made with the all-flash arrays: added performance, and flexibility management. These are very nice features. 

If they could reduce some of the complexity at the system manager level for ONTAP. I find it gives a lot of flexibility. You can do as much or as little as you want. But to be able to do as little as you want, you do have to do a lot. So, if they could bring that down to a more manageable effort level, that would be nice and simplify it a bit.

Stability has been awesome. No outages to report throughout the whole stack since we implemented the whole Flexspot solution. So, it's been really stable, which is nice. 

FlexPod has reduced the downtime in our environment because of the fact that we have a validated design and all the firmware is up-to-date, validated, and matched up across the entire platform.

We will see if it can scale, because it's still fairly new.

FlexPod is improving our business by giving us rapid support and rapid response to incidents.

The FlexPod unified support was really important for us in a case where we contacted one of the associated vendors. They redirected the case, taking charge of it, and really speeding up the process of troubleshooting with the other associated vendors, who are included with FlexPod

The initial setup was was very well coordinated between NetApp and us. It was very smooth and very painless. 

We leveraged NetApp services to come and install the solution in this case. It went very well.

FlexPod has saved data center costs, due to the fact that we reduced our footprint for storage in a big way. We went from three complete racks down to a 2U storage array for more than 300 terabytes of storage. 

We immediately saw a return on investment due to the fact that replacing our legacy storage arrays with the new AFFs reduced the footprint and maintenance costs. Overall, we saw an almost immediate ROI.

The short list was a essentially Dell EMC and NetApp. We chose NetApp because of this FlexPod support model.

Look at the end-to-end solution. Examine what the needs are. The solution is so flexible, and there are so many options. If you plan it well, you can plan a very cost effective cost-effective solution throughout the whole gamut of storage arrays available through NetApp.

I would rate it a nine (out of 10) because there is always room for improvement. I can't be perfect.

We don't use tiering to public cloud.

We use FlexPod for our on-premise file solution. Its infrastructure enables us to run demanding or mission-critical workloads.

This solution has given us a great deal of on-site storage that we didn't have before.

The solution’s granular scalability or broad application support helps us meet the needs of diverse workloads.

We have seen an improvement in application performance. Although I don't know what the baseline was so I cannot tell how much it has improved.

It has enabled us to reduce data center costs and to save money.

The most valuable features of this solution are that it's flexible and it's fast. The validates designs have been generally quite good and it is innovative. 

It has streamlined our IT admin.

The graphical interface could be made easier to use and more intuitive.

The solution’s ability to manage from edge to core, to cloud, to supporting modern data and compute requirements isn't very good. It manages itself, and it has components to help orchestrate itself across the entire network, which is good. However, not necessarily to the edge.

Once this solution is up and running and configured, it is very stable and resilient. s

This solution is quite scalable. You add more and they work better together.

Technical support for this solution is improving.

The initial setup of this solution is fairly complex. We have a complex environment.

This solution has reduced deployment time. 

Initially, we had somebody to provide us assistance with this solution. 

This solution was implemented before I joined the company.

My advice to anybody considering this product is to give it a close look because it's a great solution.

I would rate this solution a seven out of ten.

Our primary use case for this solution is VMware hosting. We use it primarily in the core data center, and that’s where it has worked best for us.

Our applications for payroll, HR, and anything that is mission-critical runs on some form of Flex device. We run a lot of different workloads and a lot of different VMs on this platform.

This solution has helped to make more things consistent within our organization.

In terms of staff productivity, we manage more and more with less and less people.

The most valuable feature is that it works and is compatible with all of the existing platforms that we use.

The validated designs are good in that they provide a kind of known quantity.

I’m not sure that it’s overly innovative. It’s a little more traditional than the hyper converge-type option and things like that, but it works.

On the NetApp side, there are definitely things to improve in terms of software updates.

There are a lot of complex, moving parts, and as each revision comes along they get easier to manage it all, but there are a lot of moving parts. Things are not as simple as they market them. Until you learn how to use them all, it is a bit of a challenge. The more than they can consolidate and drive that administration down, the easier it will come. That is the biggest thing for me.

I would like to see more SaaS-based management tools. I think that this is where they are headed with Active IQ and Intersight. A lot of the traditional tools have been on-premise hosted, and that's another thing for us to manage. Essentially, to manage things that we are already managing. So, I'd rather see the SaaS-based tools become the standard.

The stability of this solution is very good. This is a resilient solution. It’s very redundant in terms of capability between the plain infrastructure and the storage. We really haven’t had any issues with that.

Scalability is very good. It allows us to grow most computing and storage resources independently. It allows us to add what's needed.

We have had really good technical support across the board. This solution has simplified our support experience. 

The initial setup of this solution was straightforward. Granted, the reseller did most of the work.

We used a reseller to assist with our implementation. They made it easy.

I don’t know that it has reduced costs, but it hasn’t incurred any higher costs. It’s probably reduced costs in the fact that as things improve they get smaller.

My advice for anybody implementing this solution is to be prepared to learn about the solution. The converge solutions promise a lot of easier management, but there's still a lot of things that they need to know about. There are compromises, so they need to make sure they understand completely what they are getting into.

There are definitely some areas where, as a whole, this solution could be better, but it's pretty good.

I would rate this solution a seven out of ten.

We have a customer who is looking for a converged infrastructure to deploy multi-cloud solutions for on-premise solutions.

Our customers use FlexPod today. Our impressions of it are great. It fits our customer's demands. We like the way that it integrates into their environments. Being that Netapp and Cisco have partnered together on it, along with VMware, and Microsoft, there is a good relationship with all of those companies working together.

We can get designs built quickly and into the customer's doors; essentially, our time from customer interest to time of deployment has shrunk a lot. Not only that, FlexPod does a stellar job being able to run workloads.

• Its flexibility
• The continuous innovation
• All the thought that goes into the product.
• The backing teams who are behind it.

It's all converged into one consolidated platform, which works well together.

The validate designs are great. They are a reference point that you can provide to the customer base to convey what the designs look like as a whole. You can go in, reference how components work together as a whole, what firmware versions you need to run, and what those configurations need to look like. They are helpful in time to deliver to customers.

I would like to see programmability into a SaaS-based offering, as I know Cisco's going in a lot of directions with their Intersight application. I would like to know how that will integrate into converged infrastructure onsite, where it can either be the Intersight application running on the FlexPod or a SaaS-based offering on the cloud. Then, how would they maybe integrate some of the NetApp features into Intersight? This is the next step that I want to see taken with the product.

It is a stable environment. The solution is resilient. There is a redundancy that is built inside of the platform, even down to the power. 

You can grow within the environment or you can scale to a different pod architecture. It allows for easy scaling. You can scale within or outside of it. So, it's resilient and scalable, which makes it a great platform.

Technical support is great. 

1. The technical support will do handoff support between the multiple vendors which the customer is working with that. 
2. They have a support level which takes the Level 1 calls. The customer calls into it, and it's a single reach number. The customer has the capability to call in and have the solution or trouble ticket worked on or look into.
3. For partners, they have a support model which allows us to take a Level 1 support call and help the customers out as well. 

There are three support levels that FlexPod works within, which is great.

Once you have a plan, it's around 80 percent planning and 20 percent execution. As long as you follow the CVDs and understand what information is going into them, collecting all the information upfront. 

We are the integrator and do the deployments of the solution.

It has saved us hundreds of man-hours by using this converged infrastructure.

From our customer's perspective, they're not spending much time on troubleshooting, resolutions, etc. They have a solid platform which allows them to run applications, workloads, and have their business running at a top level.

Because of the way they slice things up, you have FlexPod Express, FlexPod Datacenter, and FlexPod Select, which allows you to go small, medium, and large with multiple locations.

• If you have ROBO locations, you can go to Express.
• If you're looking at a converged infrastructure, you can use FlexPod Datacenter.
• You can use FlexPod Select if you need to have that pocketed application which needs top-notch performance.

We work with multiple vendors being a channel partner. We work with all different types: HPE, Dell EMC, and Cisco. We love working with them. Their teams are awesome to work with, and it only makes sense since Cisco's partnered with Netapp. There's not a big stretch in an alliance thing. They have a great partnership together, so there are not competing in the same space, especially when it comes to converged infrastructure.

It is innovative when it comes to compute storage and networking because they are continuously updating the UCS infrastructure and continuously adding new FAS and AFF units into it. They're continuously updating the Cisco Validated Designs (CVDs), so there's definitely innovation which goes into it, almost on a daily basis. They continue to update the number of CVDs available, so it makes our life a lot easier on the sales delivery side. 

For on-premise solutions, it allows our customers to be able to move workloads in and out of the cloud. This allows for the hybrid model. It gives on-premise security, but if they have workloads that require cloud-based applications or containerized applications, then they can the capability of moving their workloads into the cloud. So, it's all about application overloading.

There is a lot of information on www.flexpod.com. I recommend using that as a starting point. There are CVD links there too.

The most valuable feature has been the single stream of support. We no longer have to go between vendors to see where the problem lies, so we avoid finger pointing, etc.

Also, we like the streamlined integration for our data centers. As we deploy new sites, or refresh hardware, we know what specifications we are installing ahead of time.

I think that new developments in what each vendor offers that makes the overall system easier to configure and manage could be better. Customers could be more aware of what to plan for in the future to be able to scale and grow. It depends what the technologies and protocols are in the environment.

It's been very stable, we have not had many outages, and if we have, there has been a misconfiguration during setup. However, once it's fully deployed, it's been smooth.

The scalability has been great, whether it's VMware, or if you need more blades, or storage that needs to grow is also easy to expand. We went through a storage expansion, but we built the network portion a bit bigger so it was ready for the expansion. We had physical ports available, it's things like that.

The support has been good. We’ve had issues that once we got to the bottom of the specific issue there were struggles with the individual vendors, but overall once they analyze the problem, we are pointed in the right direction.

The initial setup was a learning curve, but once we got the hang of it, it wasn't too bad.

It’s not perfect, nothing is, but it’s very good. I would say that it’s definitely worth the investment just for the ease of implementation and the pre-qualified support packages that are included. You know that the architecture and the implementation/environment will be supported by all vendors involved.

FlexPod is a converged infrastructure consolidating the data center and server forms and providing a new contract. It's used primarily for reducing virtual machines, so FlexPod is used for consolidation, optimization, and rationalization purposes.

The most valuable feature of FlexPod is that it allows you to get the old compute storage and the network switch or the fabric of the network in one box. You can use pods to have a tiny cloud in the box, which is one of the best features of FlexPod.

In FlexPod, I also found the utilization and virtualization of resources better because, typically, you'll buy and trigger a scroll of physical servers and virtual servers, so with FlexPod, the process becomes more disciplined.

As FlexPod is more of a consolidator, it gives you a compute, a network, and storage in a single box. While that's cool, when transforming a data center from what it is today into what it needs to be tomorrow, you must also pay attention to resiliency, security, and performance. FlexPod will do very well on the average app, but there's room for improvement in performance and the data center side, which should be optimized, but that's not a focus of Cisco.

Cisco is a network company that's transitioning to provide a converged infrastructure solution, which means it wants to be more than just a network and provide network storage and computing, so obviously, you don't become a highly performant entity overnight in the database space, which is what Cisco needs to do. Cisco can do that well because it supports open-source databases within the converged infrastructure it delivers to the client, but there's always a handicap in that area.

There's room for improvement in the setup and configuration of FlexPod as well.

I started using FlexPod in 2017, and the last time I used it was in January 2022.

The stability of FlexPod depends on what you are putting in there. The client I used the solution for was coming off a mainframe he had for many years, so the question he asked me was, "Can FlexPod deliver the same performance, scalability, reliability, and resilience that the old legacy system gave the company?" The answer is yes, so, to that extent, FlexPod is stable, but this question becomes a bit more around nuance because it depends on what you are loading. For example, if you use it for the banking industry and try to drive high-performance, high-scale applications, FlexPod may not be as reliable.

The initial setup for FlexPod is not straightforward, but it's relative, meaning you need the talent to set it up. It has a two-layer setup and configuration. One is the infrastructure layer, and the second is the provisioning of the application layer.

For example, simply setting up the box is not enough. You need to set it up and configure the box for it to be an environment. That environment could be for testing, development, or production, and you want a controlled mechanism to do that. Even if the physical entity is ready, you still have to fire up some virtual machines. For example, if you have clients with VMware hypervisors and others, you need a tool to do that, such as a VMware tool if you're working with VMware products.

This is not necessarily a Cisco issue, so I'm not saying that the process for setting up FlexPod is too complicated. Cisco is trying to provide you with a tiny cloud data center in a box, and it's converging all the infrastructure into a single box, which means you must make that box work for you by firing up VMs, and then loading the proper application on top of that, whether you built it or you bought it. There's a lot of complexity on that level that Cisco can work on or can partner to optimize, so it's less painful for the end user or customer.

I'm using the Cisco product, FlexPod.

I can recommend FlexPod to others if it's used correctly or for the right purpose. You get into trouble if you use a tool for the wrong purpose.

For what I was using FlexPod for, which was for a client that didn't have a lot of volume and stress in terms of the applications, I'm rating the solution as eight out of ten. However, if FlexPod will be used for highly transactional, high-volume applications, it's a four out of ten.

We use this solution for backing up and storing banking and financial data. It is especially important for protecting data mirroring between multiple data centers using a hybrid cloud type approach. We have our own cases for what we use but we do like the input we get from the manufacturers and their suggestions on how we should deploy things.

Before we had FlexPod, we had just stacks and stacks of servers. You know, every time you wanted to build a server you had to go buy a whole pizza box (case for computers or network switches), put it in a rack, plug it up. We had EMC, we had a bunch of different storage providers, the way it connected was makeshift, a couple of late servers here and there. So to be able to put everything in one rack, one solution with the storage, was a big step up. Plus, every time we need to expand the storage for the old system, it wasn't easy. Cisco blades simplify everything from a compute standpoint and you can easily upgrade the blades. All you got to do is add a new chassis, change out your blades, and the blades are done. If a blade dies, you pull it out, you get a brand new one or you change the motherboard and you just slide it back in depending on the policy that you create for the surface profiles and you are good to go.

A valuable feature of the FlexPod solution is that it is all one architecture and I can call one number and get support for Cisco and NetApp without having to jump through open TAC (Technical Assistance Center) cases and do multiple things to get issues addressed. When integrating with VMware, I know all the parts that came with it and all the parts and when I need to update something in it, I can just get the complete package, do all the firmware stuff and the fabric interconnects.

The real improvement I could see on the FlexPod side is it falls on the NetApp components. The upgrades that they had to go through from 7-Mode to CDOT (Clustered Data OnTap) did not make for a good transition. I'm pretty sure they learned the lesson from that because you basically had to stand up a side-by-side system, copy your data over, upgrade your stuff and move your data back. No one wants to do that and it is a nightmare.

It would also be nice if you could manage everything through a single pane of glass — but that won't happen. With a single pane, we could look at everything at once in the UCS (Cisco's Unified Computing System) components as well as VMware and the NetApp components. It would be good to be able to do that without having to navigate into four different web pages.

The solution has decreased downtime incidents by close to 100%. With the resiliency built into the system, one component fails and the others still work. I mean, you just can't get any better than that. So the stability of the solution is really good.

We have lost a blaze server here and there. But we run about 30 servers on each side, so, losing one isn't that big a deal. Besides that, we don't have that many issues with it. It just works. This is our third iteration. Obviously we bought it the first time and we liked it enough that we bought it again.

Scalability does have some issues being that NetApp is all part of the FlexPod. It could limit how much you can scale. Depending on what head system you bought that came with NetApp it will make a difference for you to be able to scale. I don't remember off hand what the step-by-step is to upgrade. But I know sometimes that it can turn into an issue. If you didn't gage right and you bought the wrong piece and you went too small on your storage and you need to expand, you might have to change stuff out.

The technical support is good. We've never had an issue with them. We paid for a service and we have a dedicated support person. We call him, he opens the case, then the engineers call us back. We don't wait on hold or do any of that. So it works really well for us. I like that. The solution's support for the entire staff has been very important. That I can get the help that I need and help find solutions to fix issues that happen between the stacks is really valuable.

Before we started using FlexPod we just had a regular old hodgepodge of different IT systems. A couple of Dell servers, a couple of HPs, a couple of IBM blades, and that kind of network doesn't really function well as a solution once your organization starts to get to a certain size. You need to commit to a solution that you will be able to grow with for the next five or six years.

The fact that the product integrates with all major public cloud services did not influence our decision to go with FlexPod, although I think that maybe the case with some people.

In the end, we went with FlexPod because of everything that they offered. The complete scalability of the system, the recovery capabilities of it, and the whole integration opportunity. The NetApp part was a big deal and a component we wanted because the NetApp storage solution could do everything that we wanted it to do. We didn't have to buy 60 licenses just to make it do what it was supposed to do right out the box. That was a big thing.

I was involved in the initial setup and it was a bit complex. It was complex at first because I mean it was a new system and stuff and there were some parts that we had not managed before that we had to learn. Using the UCL software was new to us. We can easily manipulate the fabric interconnects. You don't have to get the networking people every time you need to do something. They just have to touch the 9k or the 5k or whatever you running.

We integrated through Sigma Solutions as a reseller and consultant. They were excellent. We enjoy working with them. They worked with us on the first installation and then again when we redeployed our data centers and helped us get the FlexPod solution. They actually took us and brought us to California and we actually went to the EMC shop and we went to the NetApp shop there in California. We toured the main offices and looked at the solutions there and where we ultimately went for the next NetApp FlexPod instead of the EMC FlexPod version.

Our shortlist included a Dell EMC.

We have found that the solution simplifies infrastructure from edge to core to cloud — although we have not really implemented the cloud yet.

The solution has made our staff more efficient and enables them to spend more time driving the business forward. It's primarily what we do. We don't really have other tasks. But as far as not having to worry about daily maintenance on the network very much — it just works. I'm not messing with it every day and trying to get something to work right. It is set up, it is configured, We have got our policies in place and you pretty much roll. We can focus on doing other things like analyzing the data, mixture throughput, things like that when you don't have to worry about the hardware tripping you up.

I think the integration improved application performance in our organization. The back end on the FlexPod with the 40 gig connections on the NetApp makes the DB admins life a whole lot easier with a lot less latency for them. And not only that, with the components, we can monitor it and see where they are being affected and then we can fix those issues for them without a lot of back-and-forths.

I'm sure the solution has saved the organization money. Because it creates a smaller footprint you do not need as many servers. I don't know offhand how much power and storage and residual costs we saved. But the solution has decreased organization data center costs.

The solutions have affected our operations with the opportunity to use things like All-flash, CI, Private and HyperCloud. I'd say that one of the biggest improvements was All-flash. Before we were still using mechanical drives and actually we did on the first generation of FlexPod. We are on our third generation. They did have mechanical drives in the first iteration. So for us to move to all-flash, which we have now, was a really good step up.

On a scale of one to ten where ten is the best, I would rank the product against the competition as a ten.

My advice to anyone considering this solution is that they really start out looking at their needs depending on the size of the company. The product is kind of expensive even from an entry-level standpoint. I know they have the edge systems for branches, but if you have a small to medium-size business you probably have to have a lot of data to make it worthwhile. I would say FlexPod would be the way to go if you are a larger business or one with large data volume.

Our primary use case for this solution is for custom applications. 

FlexPod has improved my organization in the way that it has given us much greater flexibility for getting our apps rolled out.

It simplified infrastructure from edge to core to cloud. We aren't doing anything to the cloud but within the infrastructure, it's much simpler because anytime we roll out dedicated applications, we are essentially deploying dedicated FlexPods for each application.

The solution's IT support has been key for it because we're able to size appropriately depending on the application and the flexibility to grow out each FlexPod depending on the application requirements.

It has also enabled our staff to be more efficient. Previous to this, the infrastructure was all outsourced and so when we were bringing everything insourcing, it enabled us to essentially start fresh. We were moving off of the legacy block storage from a specific vendor and this allowed much easier siloing of our applications so that we didn't have resource contention between the applications.

The application performance has also been improved. I don't have exact metrics but we're moving from legacy hardware to essentially new hardware, so there's a big jump in the actual overall hardware quality that we've been doing.

Unplanned downtime incidents have decreased. We haven't had any unplanned outages that I'm aware of since we went to the FlexPod model.

The ease of expansion is the most valuable feature. 

The solution's validated designs for major enterprise apps are very important.

In terms of what needs improvement, nothing jumps out at me. It is meeting our requirements and so I'm pretty happy with the way it is right now.

It would be helpful if they sold a pre-boxed option so that you can buy a rack and everything's already there, everything's connected.

FlexPod seems very stable so far. We haven't had any unplanned outages so far.

I am very impressed with scalability because, given the applications that we're running on it, it's much easier to ensure that the resources are dedicated for each application and we can scale each application's own pod as we need to.

We went from an outsourcing model to an insourcing model. It was a good time to make a conversion from legacy, just standard blocks, a lot of physical servers and convert over to a virtual environment and have everything integrated into a nice little box.

The initial setup was very straightforward. We've got all our reference documentation and we had everything planned out. Our VAR did do a good job of saying, here are the components that we're using and here's how everything goes together.

We used a VAR for some of it and then just for the purchasing. After the first couple of rollouts, we just use them for the purchasing piece and we started doing all our own integration. 

They were a bit slow. They were taking two to three weeks to roll out a pod and we were doing it in a couple of days.

We have not seen ROI yet. 

FlexPod was pretty much the way they wanted to go from the start.

I would rate it a solid eight out of ten. It's not perfect. Everything's already plugged in when you get it out of the box. Obviously there is a bit more configuration involved than a VCE where everything comes in and you're buying a box, essentially. But that's a pretty minor knock on it.

It is a really solid solution. The pod flexibility along with the containerization of each pod is very nice.