We're using a FlexPod cluster with Cisco UCS and NetApp AFF. It's a four-node cluster. We use FlexPod for everything in our company. We're a financial company.
Team Lead at Grenke Digital gmbh
Simplifies infrastructure from edge to core and has high performance that saves us time
Pros and Cons
- "Our previous solution used to take 24 hours and now we're down to seven hours. It has really good performance."
- "It has also improved application performance by around 50%."
- "FlexPod has not decreased the unplanned downtime incidents in our company. There was a problem with the back-end configuration and we had a downtime of three hours."
- "FlexPod has not decreased the unplanned downtime incidents in our company. There was a problem with the back-end configuration and we had a downtime of three hours."
What is our primary use case?
How has it helped my organization?
Our previous solution used to take 24 hours and now we're down to seven hours. It has really good performance.
It simplifies infrastructure from edge to core but not to the cloud. We have five people running operations and they are quite busy. But for the scale of VMs for the customers, we need to have at least two more men to deal with infrastructure.
We just got AFF so we've got all flash on the environment now. This really speeds things up from something like eight milliseconds for I/O latency to under one millisecond which is great.
FlexPod has definitely made our staff more efficient, enabling them to spend time on tasks. We're going more into automation now and we don't have to build all the VMs by hand. We automate this.
It has also improved application performance by around 50%. We're getting back more scale. I'm very happy with the performance of the database now. It has also decreased our data center's costs. We don't use so many racks anymore. We compressed all the stuff and we have a higher compute and more IOPs in the smaller racks.
What is most valuable?
Support of the firmware is the most valuable feature. The solutions' validated designs for major enterprise apps in our organization is very important. It ensures our ERP system runs smoothly on those machines.
We don't use the storage tiering to the public cloud.
What needs improvement?
FlexPod has not decreased the unplanned downtime incidents in our company. There was a problem with the back-end configuration and we had a downtime of three hours. We encounter more downtime on procedural tasks we have to do than on technical tasks.
In the next release, I would like to have a better monitoring option in which I can see the full stack and can then decide which steps to take.
Buyer's Guide
FlexPod XCS
March 2026
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
What do I think about the stability of the solution?
In terms of the stability, once it's up and running, it runs really smoothly.
What do I think about the scalability of the solution?
Scalability is excellent.
How are customer service and support?
Their technical support is good. It would be better if some P2 cases would be looked at from P1 guys as well, to give more experience to these orders. Last time we had four weeks on a P2 case, which wasn't very good. We have a task force and within three days, we managed to get through the problem. So this could have been resolved actually two weeks before.
Which solution did I use previously and why did I switch?
We chose NetApp because we've used them before and we trust them.
How was the initial setup?
The initial setup was complex. We are implementing ACI as well, application centric infrastructure and this is complex to the network. We are pushing a virtualization layer on to the network which is really complex.
What about the implementation team?
We used an integrator who was great.
Which other solutions did I evaluate?
We looked at Dell EMC and NetApp but Dell EMC was expensive.
What other advice do I have?
I would rate it an eight out of ten. An eight because it's very reliable but there are some flaws which you need time to tackle them. There are some things that can be better. Better integration would make it a ten.
I would recommend this solution to someone considering it because of the support it comes with and the high-performance. We can scale it up to a level which we will never reach.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a energy/utilities company with 10,001+ employees
Easily upgradable, scales well, and saves us money in operating expenses
Pros and Cons
- "The most valuable feature for me is that you can swap out pieces when you have to lifecycle your equipment."
- "Even though this is a fairly new product, it is very appropriate for business solutions, and not just your mom-and-pop shops."
- "In the SolidFire interface, if you use the GUI, you have to create one run at a time, or one device at a time, which is something that needs to be fixed."
- "In the SolidFire interface, if you use the GUI, you have to create one run at a time, or one device at a time, which is something that needs to be fixed."
What is our primary use case?
We use FlexPod for all of our tier two and tier three storage, in all of our business units.
The ability to scale on demand allows us to get the capacity for the customer in a much more efficient manner in a better timeframe.
How has it helped my organization?
From an infrastructure standpoint, we have more cohesiveness between the teams. This was a concern to us and we're working to solve it so that we can operate in a more efficient manner.
From an ESX node standpoint, using this solution has reduced our footprint tremendously. I would say that it has decreased by approximately thirty-five percent.
We have done a lot of consolidation on the storage side. We have been able to put into one cluster what would have taken three or four in the older environment. It benefits us because there is less administration.
Some of our applications were on solid-state flash disks and some were on a hybrid platform. This new configuration is all-flash, solid-state, so nobody should have complaints about the performance.
The storage performance has most likely increased anywhere from ten percent to probably twenty percent, attributed to the all-flash, solid-state hardware.
We have seen a more efficient use of compute resources because we have fewer nodes committed. I would say that we are probably thirty to thirty-five percent more efficient.
Our maintenance costs have absolutely been reduced. We were going to have to pay between one and two million dollars, and by putting this in, we're avoiding those costs.
Our TCO has been reduced because one big piece of our former infrastructure was made up of Cisco SAN switches, and they are pretty pricey per port when you're using fiber channel. Now, we're using iSCSI, so we're saving a lot of money.
What is most valuable?
The most valuable feature for me is that you can swap out pieces when you have to lifecycle your equipment. You never have to go through a big freeze, but instead, do small pieces at a time. It reduces the migration hassle.
The tools bring the compute and storage together so that we can see it in a single pane of glass.
What needs improvement?
I would like to be able to pull in a file to specify a configuration upfront, rather than go through a lot of screens. There is a lot of manual effort there, and that is one place that mistakes can happen.
In the SolidFire interface, if you use the GUI, you have to create one run at a time, or one device at a time, which is something that needs to be fixed. Having to do that is ludicrous.
What do I think about the stability of the solution?
The stability has been good so far. We have had some drive-type issues where we had to apply a new code level, but in my opinion, it is just part of the normal business transactions. The storage nodes cause certain drives to act as though they've failed, but they really haven't. You just have to remove them, re-insert them, and they work again. It is a bug.
What do I think about the scalability of the solution?
We've grown and grown, and we've done it all online, so there are no concerns around scaling from a storage standpoint.
How are customer service and technical support?
We have been in contact with technical support a few times. Not a whole lot. I don't have any concerns with them.
How was the initial setup?
The setup of this solution is lengthy and complex, but we have been speaking with people about how to make it more efficient.
The complexity has a lot to do with when you're initially setting the equipment up. There's a lot of values that you have to plug into their various screens, and then you also have to do a reboot to pick up whether it's going to be a storage node or a compute node. Then, they're looking to fix status too, and you have to do a reboot after that, so you lose forty-five minutes and if you have a large install, that's a long time to build the environment.
What about the implementation team?
We used some of the professional services that were tied to the bundled packages. We also obtain our hardware and resources through a third-party called WWT, and everything is great with them.
What was our ROI?
ROI is difficult to figure out but I can say that we have had two to three million dollars in OE savings by deploying this and getting rid of older equipment.
What other advice do I have?
Even though this is a fairly new product, it is very appropriate for business solutions, and not just your mom-and-pop shops. It scales rather well, and to me, the big thing is the rolling upgrade scenario as far as when it comes time to lifecycle your equipment.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
FlexPod XCS
March 2026
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
CTO at ForceOne
CVDs reduce risks for implementations
Pros and Cons
- "CVDs reduce risks for implementations. We always make sure that all installations are based on best practices."
- "FlexPod is very stable, it has redundant components and the uptime is 100 percent."
- "FlexPod can improve with a single control management interface to manage all aspects and components of the solution."
- "FlexPod can improve with a single control management interface to manage all aspects and components of the solution."
What is our primary use case?
We have been using FlexPod for a virtualized environment, mainly for virtual machines running on VMware or Hyper-V with database solutions, application servers, and web servers. In general, it is for all data center infrastructure.
It is our integrated system between NetApp and Cisco.
What is most valuable?
FlexPod gets very strong performance and efficiency from NetApp storage as well as it is very simple to install and implement. We can be up and running in two or three day after we get the rack.
CVDs reduce risks for implementations. We always make sure that all installations are based on best practices.
FlexPod has so many versions and capabilities. So, we can simplify the data flowing between edge, port, and cloud.
What needs improvement?
FlexPod can improve with a single control management interface to manage all aspects and components of the solution.
What do I think about the stability of the solution?
FlexPod is very stable. It has redundant components and the uptime is 100 percent.
FlexPod has a long history of innovations in each release. They introduce each new functionality into FlexPod, like cloud integration and All Flash FAS. We are seeing all the time NetApp and ONTAP working together to create new features.
What do I think about the scalability of the solution?
FlexPod allows you to scale as your business grows because they support a lot of expansions from the network sites.
How are customer service and technical support?
In Brazil, there is a special chain to support FlexPod technical support issues. It is a special chain that is integrated between NetApp and the software layer.
The unified support is very important because we have a single point of contact. Whether it is Cisco, NetApp, or VMware, they work together in order to solve any problem that the FlexPod has.
How was the initial setup?
The setup is very straightforward since all our installations are based on CVDs. So, it is very easy to install.
What was our ROI?
FlexPod can decrease data cost costs because it is an integrated solution.
Which other solutions did I evaluate?
We fear high availability so we can't buy from different providers.
What other advice do I have?
I would rate FlexPod as a 10 (out of 10).
Disclosure: My company has a business relationship with this vendor other than being a customer. NetApp partner in Brazil.
Support cases are focused and solved faster because of the unified support
Pros and Cons
- "The most valuable feature is the one support. Anytime that a customer buys a solution for a server, storage, or network, once they have trouble in their environment, everyone wants to find out who was wrong. With FlexPod, everyone is wrong and there is unified support. The best way to solve the problem is have it be everyone's problem, not just one person's problem. For FlexPod, you can call NetApp or Cisco, and I think it's the best way to solve the problem that the customer has."
- "Before this solution, the customer had around 15 people managing the environment, and after purchasing the solution they had just one, so their OPEX was better and the ROI was very fast, happening in about two years."
- "The networking configurations with UCS need improvement."
- "It is not easy to implement. The networking configurations with UCS need improvement."
What is our primary use case?
We have a bank customer in Brazil who sells a lot of credit cards.
How has it helped my organization?
The solution simplifies infrastructure from edge to core to cloud.
The solution has made our staff more efficient, enabling them to spend time on tasks that drives our business forward.
What is most valuable?
The most valuable feature is the one support. Anytime that a customer buys a solution for a server, storage, or network, once they have trouble in their environment, everyone wants to find out who was wrong. With FlexPod, everyone is wrong and there is unified support. The best way to solve the problem is have it be everyone's problem, not just one person's problem. For FlexPod, you can call NetApp or Cisco, and I think it's the best way to solve the problem that the customer has.
The best improvement is the validated designs. Everything has compliance. Sometimes when you have a trouble with a machine, or in your switch or storage, you can just call one place to solve the problem.
The all-flash with the fabric interconnect, along with the connections between the solution, that is the most important aspect.
What needs improvement?
It is not easy to implement.
The networking configurations with UCS need improvement.
What do I think about the stability of the solution?
The application performance has improved in our organization. The configurations of the networks are very substantive. If the customer has trouble, we just have to make the configuration one time, then everything is okay.
What do I think about the scalability of the solution?
The scalability is good because if you want to grow your environment, then you can do it. It has compliance, stacks, and nodes.
How are customer service and technical support?
I would rate the technical support as a 10 out of 10.
The solution has decreased the unplanned downtime incidents in our organization because of the high availability of the solution. Sometimes, customers have talked about how good the support is. When they call to open a case, we can solve it in two days. To solve a problem, it use to longer: two weeks. Now, it can be solved in two to three days.
How was the initial setup?
The initial setup is a little complex.
What about the implementation team?
We are the integrator. We have five or six people to implement it. In our company, we are segmented, like networking, server, storage, etc.
What was our ROI?
Before this solution, the customer had around 15 people managing the environment. After purchasing the solution, they had just one. Their OPEX was better after this solution, and the ROI was very fast. ROI happens in about two years.
I think it has reduced data center cost but we don't have this feedback from the customer.
What's my experience with pricing, setup cost, and licensing?
We would like everything in one piece of hardware. This way we can just sell the product like a silo by putting everything in a stack together.
What other advice do I have?
I would rate it a nine (out of 10). It is the better way for the customer to has less troubles and problems.
You have one configuration and one compliance with two companies, Cisco and NetApp. I think this is the best way to make solutions.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Senior IT Infrastructure Specialist at a computer software company with 201-500 employees
Makes our environment more homogeneous, so there are not as many technologies to study and learn
Pros and Cons
- "The solution makes our staff more efficient, enabling them to spend time on tasks that drive our business forward. The environment is more homogeneous, so there are not as many technologies to study and learn. People can focus on improving their knowledge in existing technologies."
- "The solution makes our staff more efficient, enabling them to spend time on tasks that drive our business forward."
- "Hardware stability needs improvement. We replaced a lot of RAM this past year. We had to replace the complete blade once after extensive troubleshooting. Any given time, we have approximately one blade down within the entire infrastructure, unfortunately."
- "Hardware stability needs improvement. We replaced a lot of RAM this past year."
What is our primary use case?
Two hour production products are fully running in AWS. For the FlexPod, we just run everything on it.
We bought all the parts separately. So, we are running a certified FlexPod design with the AFF A700, UCS chassis, and Cisco Nexus FIs.
We are using both AWS and Azure.
How has it helped my organization?
The solution makes our staff more efficient, enabling them to spend time on tasks that drive our business forward. The environment is more homogeneous, so there are not as many technologies to study and learn. People can focus on improving their knowledge in existing technologies.
It simplifies our lives.
We use a smaller footprint of equipment right now.
What is most valuable?
- The compact design
- Cost savings
The solution’s validated designs for major enterprise apps in our organization are very important. We use all certified designs to be eligible for the enterprise support and to receive support promptly. That is why we extremely rely on the certified designs and best practices.
What needs improvement?
There were a lot of elemental failures, like RAM or blades.
Hardware stability needs improvement. We replaced a lot of RAM this past year. We had to replace the complete blade once after extensive troubleshooting. Any given time, we have approximately one blade down within the entire infrastructure, unfortunately.
What do I think about the stability of the solution?
The stability is good. It breaks sometimes.
The solution has decreased the unplanned downtime incidents in our organization. We have almost eliminated downtime (by 90 percent) since using FlexPod.
What do I think about the scalability of the solution?
The scalability is very expensive.
How are customer service and technical support?
The technical support is good. We haven't needed to contact Cisco support regarding FlexPod as the entity. For NetApp and UCS, we receive a lot of attention.
The solution’s unified support for the entire stack is very important. With FlexPod, you receive a higher attention level when you ask for support. This is very beneficial in a time-sensitive business.
Which solution did I use previously and why did I switch?
We did not have FlexPod before. We had a bunch of standalone HPE rack servers.
We switched after analyzing the performance needs and what customers wanted to spend.
We reduced the environmental footprint, like reducing electricity costs and heating. However, we are hosting our data centers from somebody else. We reduced our footprint of equipment by approximately 80 percent. Meaning that about 70 percent of our cabinets right now are empty because we switched to FlexPod.
What about the implementation team?
For the deployment of UCS, we uses an integrator and fellow reseller. Our experience with them was very good. Everything works.
What was our ROI?
The application performance improved by 50 to 70 percent.
Which other solutions did I evaluate?
Cisco and NetApp were on our shortlist.
What other advice do I have?
I would rate it an eight (out of 10).
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant VP at a insurance company with 1,001-5,000 employees
Seamless integration from both a hardware and software perspective
Pros and Cons
- "The best thing about this solution is the tight integration with VMware, Cisco, and NetApp from both a hardware and software perspective."
- "This solution has been helpful to our organization in many ways including provisioning storage, provisioning applications, and maintaining applications."
- "I would like to see more storage-related features."
- "I would like to see more storage-related features."
What is our primary use case?
Our solution includes 7K switches, an 8060 as our filer, and Cisco 1610 as our interconnect switches.
We are not on the cloud yet, but we are currently exploring all of our options.
We use our FlexPod for all of our work, including our company applications.
How has it helped my organization?
This solution has been helpful to our organization in many ways including provisioning storage, provisioning applications, and maintaining applications.
The validated designs for major enterprise applications are very important for us. They help with time availability, architecture, and security. From an application uptime perspective, it's important.
This solution has helped to simplify our infrastructure. All of these individual components integrate well with each other, and from a customer standpoint, I don't really have to worry about compatibility and other things on my end.
The unified support for the entire stack is something that is important to us.
This solution has decreased our unplanned downtime.
What is most valuable?
The best thing about this solution is the tight integration with VMware, Cisco, and NetApp from both a hardware and software perspective. The integration of the products works seamlessly. If you have a mismatch in versions then FlexPod can help you with that, otherwise, you may have problems.
What needs improvement?
I would like to see more storage-related features.
This solution has not reduced our capital expenditures.
What do I think about the stability of the solution?
The stability of this solution is good. We have not had any downtime, nor issues in terms of application performance.
What do I think about the scalability of the solution?
Scalability is good because we can add blades to our system.
How are customer service and technical support?
The support for this solution has been good. The support team maintains applications on all of these products. Their training is good and the support is good.
Which solution did I use previously and why did I switch?
We purchased this solution to increase our capacity.
How was the initial setup?
The initial setup of this solution is straightforward and easy.
What about the implementation team?
We had consultants from EBT assist us with this solution, and our experience with them was good.
What other advice do I have?
My advice for anybody who is researching this type of solution is to consider their requirements. If they're looking for an on-premises solution, with everything integrated, then I would recommend FlexPod.
This solution is good, but it is not perfect.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Engineer at a manufacturing company with 5,001-10,000 employees
Easy to set up and maintain, increased our uptime, and improved application performance
Pros and Cons
- "NetApp is always coming up with features that I want before I know that I want them."
- "This solution is super easy and straightforward to set up; it is almost set and forget, and everything works really well."
- "The only support call that we have had in six years was related to an ONTAP upgrade, where one of the controllers didn't patch properly."
- "The only support call that we have had in six years was related to an ONTAP upgrade, where one of the controllers didn't patch properly."
What is our primary use case?
Our primary use case for this solution is virtualization. We run both VMware and Hyper-V.
We currently have an AFF8040 that is running with Cisco UCS in our FlexPod solution. We have a four-node cluster, where we have the AFF but we also have a second cluster with spinning disks. It's nice to have them clustered because I can move my high-performance workloads over onto the SSD, easily. If we have things that we determine aren't taking advantage of the SSD, I can volume migrate it back to the spinning disk and not waste high-performance capacity on workloads that aren't utilizing the speed of the SSD.
The solution's validated designed for major enterprise apps are very important to us because we would prefer not to open support calls, and with the validated configuration, it just works.
We are not yet using this solution for tiering to a public cloud, but it is something that we're looking into.
How has it helped my organization?
This solution has improved our organization in that we have reduced administration time and reduced troubleshooting time. We know that the performance is there when we need it.
The history of innovations has had a positive effect on our organization. NetApp is always coming up with features that I want before I know that I want them. For example, it was helpful when we no longer had to dedicate a certain number of disks to our root volume.
In terms of application performance, bringing the AFF in has made a huge difference in some of our manufacturing and labeling applications.
What is most valuable?
With the Cisco UCS, having the profiles and being able to swap hardware in and out is super valuable.
This solution is easy to set up and maintain.
I like the fact that NetApp has fully embraced the cloud and the SaaS backup is available. I always hear from my other cloud engineers that Microsoft backs it up, but I don't trust that. I want my snapshots.
What needs improvement?
The only support call that we have had in six years was related to an ONTAP upgrade, where one of the controllers didn't patch properly.
For how long have I used the solution?
We have been using this solution for six or seven years.
What do I think about the stability of the solution?
This solution is incredibly stable. In the past six or seven years that we have been using NetApp, aside from the disk replacement calls that we get occasionally, I have only had one other support call. We see disk failures once or twice per year.
The other support call was related to an ONTAP upgrade where one of the controllers just did not patch properly. The other clusters were still working fine on the other controller, and we got support involved. It was a known bug and they took care of it. The cluster was back up and running with full stability in under an hour.
What do I think about the scalability of the solution?
We have not had to scale this solution much, although our CAO has tasked us with being fully cloud by 2025.
How are customer service and technical support?
I haven't had to open up any support cases recently. That said, the unified support for the entire stack is very important to us. If we ever did need to open a support call, we know that NetApp and Cisco are going to work together for a solution. When you get solutions that aren't paired like that, a lot of the time you get vendors pointing the finger back and forth at each other and bounce the support tickets back and forth. Knowing that NetApp and Cisco have worked together to verify this solution and are committed to working together to solve problems is very important for our organization.
On the occasion where we needed to use technical support, it was excellent.
Which solution did I use previously and why did I switch?
We were using IBM SAN and HP servers before this solution, and our uptime has increased from about ninety-five percent uptime to five-nines or six-nines.
Our IBM SVC SAN was over-engineered. The person that brought it in didn't want to take the time to properly size the solution, so they just overbought. We switched to this solution because management wanted us to look for ways to cost-save.
I had a very small amount of experience with NetApp while I was with a previous employer, but the storage people at the company spoke very highly of NetApp. We brought them in to compare cost, features, and performance, and NetApp was brought into the environment after that.
How was the initial setup?
This solution is super easy and straightforward to set up. It is almost "set and forget", and everything works really well. It actually took longer than it should have, simply because I stopped the engineer and had him walk me through every single step so that I understood what he was doing and why he was doing it.
Without my interruption, he could have spun it up himself in a couple of hours. However, it was important for me to understand how the system was deployed and why things were set up the way that they were so that I was able to support it going forward.
What about the implementation team?
We brought in a company called MCPc to help us deploy initially. Interestingly, the technician from MCPc who helped us with the deployment ended up becoming our NetApp sales engineer, so I still work with him to this day. I knew nothing about NetApp at the time, so he got me up to speed initially. Then I went to a couple of NetApp Insights and took a couple of certification courses, and I am very comfortable with it now.
What's my experience with pricing, setup cost, and licensing?
The total cost of ownership with this solution is good.
Which other solutions did I evaluate?
Prior to choosing this option, we looked at a smaller IBM solution, as well as solutions from EMC. The big winning factor for NetApp was cost. At the same time, since we've brought NetApp in, I've found that NetApp's storage efficiency is unparalleled.
I recently had a discussion with a business unit in one of our remote sites that needed some more performance out of their 2650 and they were telling my bosses that they could get an IBM SSD solution for $10,000 USD. Their cost of adding a NetApp shelf would be $26,000 USD. I have no idea where they got those numbers, but never in my entire career have I experienced IBM being cheaper than anybody else.
When we factored in storage efficiency and cost savings that we get from using Commvault IntelliSnap for backups, it makes absolutely no sense to use anything other than NetApp.
When we originally looked at bringing Commvault into our environment for backup, using Commvault streaming technology, we were looking at several million dollars for backup. When we went through this with the NetApp rep and actually looked at how much streaming backup we needed for Commvault, and how much could be done natively with IntelliSnap, that cost went from several mission dollars down to a quarter of a million dollars. That was huge.
What other advice do I have?
We are a very lean organization, so this solution has not necessarily made our staff more efficient. If we were not already that way then we wouldn't get anything done.
My advice to anybody who is researching this type of solution is to make sure that you include FlexPod and be sure to consider the costs in the evaluation. I cannot imagine a situation where the total cost of ownership is not comparable.
This is a solution that makes my life easier and I can always count on it being up. For me, that is the most important thing.
I would rate this solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Data Center Operations at Barry University
A simple and efficient solution for our DR that has helped reduce our hardware footprint and save costs
Pros and Cons
- "The most valuable features of this solution are efficiency and simplicity."
- "This solution has had a serious impact on our organization; it has allowed us to do business without any interruptions, which means that I can sleep well at night."
- "We have had some problems with SnapSuite and the replication functionality."
- "We have had some problems with SnapSuite and the replication functionality."
What is our primary use case?
Everything with NetApp right now is our DR and restore strategy. We have all of our VMs installed in an on-premises FlexPod.
We have another filter down in our DR site and everything is replicated using SnapProtect and SnapSuite.
The validated designs for major enterprise applications are very important to our organization. We have to make sure that everything is fully supported, end to end, and that we're not going to have any problems. When people have trouble they resort to finger-pointing and complain about the network, servers, or storage. With the one validated design, we contact NetApp and get support for everything we need.
How has it helped my organization?
This solution has had a serious impact on our organization. How do you measure not having outages? It has allowed us to do business without any interruptions, which means that I can sleep well at night. After the last hurricane, we were completely up once it ended because we just brought up all of the VMs using VMware.
With respect to the history of innovations, the strategy that NetApp has taken with Cloud volumes online, Azure NetApp files, and all of those things, is good. We've already started using cloud volumes online and we're putting in a new solution with NetApp where we're going to be tiering everything off to Azure because we have a huge presence there. For example, we have an SQL server there, and we're going to be replacing the drives that are on SQL with Cloud Volumes Online so that we can leverage efficiencies. Other data, such as shares, are also going to be tiered off to Azure so that we don't have to be using production cycles, production backups and IOPS and everything, locally. We're instead going to send it to cloud storage.
Using FlexPod has absolutely made our staff more efficient.
This solution has increased our application performance, but we have been using this solution since 2003 and no longer keep metrics.
Our data center costs have been reduced because we've been able to shrink our data center. About ten years ago, we were at about one hundred and seventy servers. Now, we're down to eight blades. We've gone from seven racks down to two racks in the data center, and if you think about power, cooling, and everything else, it's a significant saving.
What is most valuable?
The most valuable features of this solution are efficiency and simplicity. You don't have to waste a lot of time managing things.
What needs improvement?
We have had some problems with SnapSuite and the replication functionality.
For how long have I used the solution?
We have been using this solution since 2003.
What do I think about the stability of the solution?
This solution is extremely stable, rock-solid.
We haven't had any failures, hardware-wise, in several years. The only issues that we have had were with SnapSuite, and it was related to replication. For this issue, we engaged with technical support.
What do I think about the scalability of the solution?
This is a very scalable solution.
How are customer service and technical support?
The unified support for the entire stack is extremely important for us. Anytime we have an issue, even though we haven't had any recently, we need to get it resolved as quickly as possible. Having a single vendor to go to for everything just makes it that much easier.
When we have had to contact technical support, they were very responsive, they follow up, and they take ownership of the issues right away. I would rate them a five out of five.
Which solution did I use previously and why did I switch?
We have always been using NetApp, although about twelve years ago we went through consolidation. We had Dell storage, some Hitachi, some IBM storage, and then we had a NetApp filer. Our multi-vendor hardware came about from purchasing the cheapest thing that we could get when something else was needed.
When we met with our NetApp rep, they came in and suggested that we consolidate. We had been having trouble with backups, using Syncsort, and they suggested that we move to SnapProtect and get everything on NetApp. They helped us to take everything off of all the other storage, consolidate down to NetApp, and then replace our entire backup solution with SnapSuite and SnapProtect. After that, they made sure that everything would replicate back up to the DR site.
How was the initial setup?
The initial setup of this solution is fairly straightforward. Obviously, you need to know what storage systems are being used, etc, but in general, it is straightforward.
What about the implementation team?
We use Insight, formerly Datalink, to assist us with the maintenance of this solution. They are excellent. They helped with our implementation and they help us to deploy all of the solutions. If we have any questions about designs, where we are going in terms of the roadmap, etc, then between Insight and NetApp they are invaluable when helping us to make decisions.
What was our ROI?
I would say that we have seen ROI, although I do not have numbers to support it.
What other advice do I have?
I am looking forward to using the cloud enablement that they have been working on.
In the last three years, I lost money that was budgeted for capital expenditures, meaning that I have had to give it back because I literally have nothing to buy. We do have operating expenses and we have the capability, but everything that we are doing is moving into Azure, using managed services and software as a service. This means that we've been reducing our hardware footprint significantly. Especially with the efficiencies that NetApp brings, we don't need as much storage space.
My advice for anybody researching this solution is to evaluate your workloads.
NetApp is definitely the way to go.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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