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Ameet Bakshi - PeerSpot reviewer
Assistant VP at a insurance company with 1,001-5,000 employees
Real User
Seamless integration from both a hardware and software perspective
Pros and Cons
  • "The best thing about this solution is the tight integration with VMware, Cisco, and NetApp from both a hardware and software perspective."
  • "I would like to see more storage-related features."

What is our primary use case?

Our solution includes 7K switches, an 8060 as our filer, and Cisco 1610 as our interconnect switches.

We are not on the cloud yet, but we are currently exploring all of our options.

We use our FlexPod for all of our work, including our company applications.

How has it helped my organization?

This solution has been helpful to our organization in many ways including provisioning storage, provisioning applications, and maintaining applications.

The validated designs for major enterprise applications are very important for us. They help with time availability, architecture, and security. From an application uptime perspective, it's important.

This solution has helped to simplify our infrastructure. All of these individual components integrate well with each other, and from a customer standpoint, I don't really have to worry about compatibility and other things on my end.

The unified support for the entire stack is something that is important to us.

This solution has decreased our unplanned downtime.

What is most valuable?

The best thing about this solution is the tight integration with VMware, Cisco, and NetApp from both a hardware and software perspective. The integration of the products works seamlessly.  If you have a mismatch in versions then FlexPod can help you with that, otherwise, you may have problems.

What needs improvement?

I would like to see more storage-related features.

This solution has not reduced our capital expenditures.

Buyer's Guide
FlexPod XCS
January 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of this solution is good. We have not had any downtime, nor issues in terms of application performance.

What do I think about the scalability of the solution?

Scalability is good because we can add blades to our system.

How are customer service and support?

The support for this solution has been good. The support team maintains applications on all of these products. Their training is good and the support is good.

Which solution did I use previously and why did I switch?

We purchased this solution to increase our capacity.

How was the initial setup?

The initial setup of this solution is straightforward and easy.

What about the implementation team?

We had consultants from EBT assist us with this solution, and our experience with them was good.

What other advice do I have?

My advice for anybody who is researching this type of solution is to consider their requirements. If they're looking for an on-premises solution, with everything integrated, then I would recommend FlexPod.

This solution is good, but it is not perfect.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NetworkA5035 - PeerSpot reviewer
Network Administrator at a tech services company with 10,001+ employees
Real User
We have seen a huge improvement in application performance and it enables us to run mission-control workloads

What is our primary use case?

We use this solution in our on-premise production environment.

It does optimize operations. There is a huge improvement, between fifteen and twenty percent, in application performance.

How has it helped my organization?

This solution allows us to have a highly diverse environment. It is scalable and has been helpful with our DB deployment and DB management.

The solution infrastructure enables us to run mission-control workloads.

This gives us a good opportunity because it allows us to connect different Cisco devices, giving us a highly diverse environment. It is diverse and allows connections between two different vendor’s systems.

What is most valuable?

The most valuable features of this solution are the scalability, the speed of deployment, and physical server management.

What needs improvement?

Cisco should work closely with other vendors to ensure that their specialized hardware can be integrated.

What do I think about the stability of the solution?

This solution is really stable.

What do I think about the scalability of the solution?

This is a very scalable solution.

How are customer service and technical support?

I would rate technical support a nine out of ten.

It does simplify our support experience. We used to have a SAN environment that was managed by a dedicated team. Now, management is handled by separate teams.

Which solution did I use previously and why did I switch?

FlexPod was recommended by our architect and vendor, WWT.

How was the initial setup?

The initial setup of FlexPod is straightforward. This solution reduces our application deployment time by approximately five percent.

What about the implementation team?

We had assistance with our deployment from WWT, and our experience was good.

What was our ROI?

The solution has not reduced our data center costs. From the finance perspective, it doesn't save us money. But performance-wise, we benefit.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are on a yearly basis.

What other advice do I have?

I highly recommend this solution.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
FlexPod XCS
January 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Storage Engineer Manager at Servix
Real User
FlexPod is innovative when it comes to its product's validate design and functionalities
Pros and Cons
  • "ONTAP is the core of FlexPod, so its most valuable features are: FlexClone, Snapshot, and SnapCenter."
  • "I would like them to scale more to rack unit servers instead of blade servers."

What is our primary use case?

Our primary use case was for unified support, so our customers could ask us a question or receive support for any type of products. It could be for UCS, network, or storage.

Our customers use it for virtual machines and with VMware with tool sites, e.g., VMware solutions for DR.

How has it helped my organization?

FlexPod provides one solution for who to call when there is an issue.

What is most valuable?

ONTAP is the core of FlexPod, so its most valuable features are: FlexClone, Snapshot, and SnapCenter.

FlexPod is innovative when it comes to its product's validate design and functionalities. Plus, you have NetApp and Cisco, the best brands together in one product.

What needs improvement?

I would like them to scale more to rack unit servers instead of blade servers.

What do I think about the stability of the solution?

Since we implemented Flexpod, we have had two issues with it, and they were with VMware: 

  1. We lost connectivity between VMware and the storage. 
  2. We lost vCenter once. 

Neither has anything to do with Flexpod at all.

The solution is resilient because its intrinsic. For every product on the solution, we have Fabric Interconnects for the Cisco UCS, where you can move the profiles on the blades. It holds up well.

What do I think about the scalability of the solution?

FlexPod is better than HCI because you can scale wherever you want. You can scale the compute. You can also scale network and storage apart.

How are customer service and technical support?

FlexPod's tech support is very good.

Which solution did I use previously and why did I switch?

We were previously using Dell EMC servers and storage. We were also using HPE networking. We switched due to the support and the products were getting old, needing better performance.

When migrating from Dell EMC, the performance increased by 200 percent. We now have hybrid which is faster with SSD and SaaS.

How was the initial setup?

The initial setup was straightforward. Just follow the validation plan.

What about the implementation team?

We used NetApp and our team for the deployment. 

The validate designs are great because they made it easier to the deploy solution. Instead of about one week to install everything, with the validate\ solutions, it took us about two to three days.

What was our ROI?

We have save time because the implementation is easier and money because we have minimized support issues.

What's my experience with pricing, setup cost, and licensing?

Because the solution is now stable, we are saving about $100 million USD a year.

Which other solutions did I evaluate?

We were considering Dell EMC solutions and a mix of products, such as NetApp plus Dell EMC servers and Extreme Networks switches. 

The FlexClone played a big part of us going with FlexPod along with the migration of the profile onto Cisco.

What other advice do I have?

Go with FlexPod as a solution. You shouldn't have any concerns.

For our implementation, our customers are just private cloud. They are not going to public or hybrid now, but customers know that they able to do it.

We use FlexPod with VMware vCloud. It is great. We use the plugins in VMware and all the validate solutions, which is awesome.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Customer Engineer at a tech services company with 5,001-10,000 employees
Consultant
You can scale up or scale out on either compute, storage, networking, or on all of them.
Pros and Cons
  • "There are very many features, but from experience, the single point of contact for support has been valuable to our customers."
  • "If you have expertise setting up such environments, then you are good, but for customers or novices, it becomes a nightmare and stuff may actually be left out."

What is most valuable?

There are very many features, but from experience, the single point of contact for support has been valuable to our customers. They do not have the headache of seeking support with multiple vendors. The single point of support supports hardware, hypervisor, and guest systems running in the FlexPod environment. (NOTE: Your level of support with the guest OS vendor such as RedHat MUST BE premium support, which means spending a little bit more on support, but total peace of mind.)

How has it helped my organization?

We don’t use it within our organization. We deploy this for other organizations. We can share the white papers once we are done with customers that we have successfully done this with.

What needs improvement?

It’s not the easiest solution to deploy and it doesn’t come integrated like VCE Vblock and HPE ConvergedSystem is (not really plug and play). To simplify what I mean, it’s like seeing a bed in the store; you buy it; and it’s delivered to your house with an easy-to-setup manual and the bed in different pieces with different sets of screws and you need to know what fits where.

If you have expertise setting up such environments, then you are good, but for customers or novices, it becomes a nightmare and stuff may actually be left out.

For how long have I used the solution?

I have used this for the last four years.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

Unlike most converged and “hypercoverged” solutions, you can scale up or scale out on either compute, storage, networking, or ALL. Sometimes, the client just needs scale on one aspect; for example, add in storage. The design doesn’t change. With hypercoverged, you find you need extra compute, you need to add a whole node (compute, storage, and networking), which means you don’t have a cost-effective solution that offers a true ROI or, with VCE Vblock, you need another block.

How are customer service and technical support?

Technical support is outstanding (10/10). Remember, you will pay a little more for additional support for your guest operating system and app vendors such as Microsoft Exchange, but in turn, total piece of mind.

Which solution did I use previously and why did I switch?

We previously used VCE Vblock, VSPEX, Nutanix, SimpliVity, VxRail, HPE ConvergedSystem, and many others.

We still use some of these products, such as Nutanix, because of many advantages it has especially with new private cloud clients (VDI, virtualization, etc.) and service provider architectures, but the bottom line for a customer is:

  • Price in terms of ROI and value for money.
  • Flexibility: Does the solution scale both up and out considering the previous point?
  • Ease of management, reporting, provisioning (relieving the headache for day-to-day management of infrastructure).
  • Support that goes beyond their own boundaries.

How was the initial setup?

I must say, initial setup is the only challenge for a new FlexPod deployment team but once you have set it up, it is very easy to manage and scale.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is very affordable from a FlexPod perspective. Bear in mind, for total peace-of-mind support, make sure the guest operating system and off-the-shelf application vendors have premium support so that you can integrate all their supports together into one.

Which other solutions did I evaluate?

We deploy cloud solutions. We constantly evaluate products.

What other advice do I have?

Definitely ensure you size the environment correctly.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a partner with Cisco and VMware.
PeerSpot user
Senior Client Executive at Sirius
Real User
Minimizes staff, so you don't have to hire more people
Pros and Cons
  • "With FlexPod, it is about the synergy of the server, the storage, and the whole management layer. Together, it is really about minimizing staff. You don't have to hire more people. You can work with the minimum level of resources and the availability is really good. We have had very little downtime."
  • "There is always room for improvement. I believe we can do hot swaps on the fly. On the release upgrades, if there was a way to do a release on the fly, that would really be cool because it does take some downtime. It takes restarting. It is more of a software thing. Customers hate doing releases."

What is our primary use case?

In our case, we were building out a brand new data center. They were rolling out Epic, which is a big healthcare application. So, we bought 200 UCS servers. This was five years ago when we first implemented this, and the FAS 8060 has been serving this customer very well. It has allowed them to start with what was 26 hospitals and grow up to 45 hospitals, all with the same set of infrastructure over the last five years. 

How has it helped my organization?

With FlexPod, it is about the synergy of the server, the storage, and the whole management layer. Together, it is really about minimizing staff. You don't have to hire more people. You can work with the minimum level of resources and the availability is really good. We have had very little downtime.

What is most valuable?

  1. Scalability. We knew that we needed to grow, but we allowed them to start with a footprint. Then, we were able to add shells and drives. With the way that ONTAP works, it was seamless migrations throughout. 
  2. Ease of use. They were familiar with NetApp and some standalone environments, which made it a lot easier for them.
  3. It is cost-effective.

What needs improvement?

There is always room for improvement. I believe we can do hot swaps on the fly. On the release upgrades, if there was a way to do a release on the fly, that would really be cool because it does take some downtime. It takes restarting. It is more of a software thing. Customers hate doing releases. 

An area for improvement would be on Level 2 and 3 support when there is a release issue.

What do I think about the stability of the solution?

On the whole, this Flexspot environment is very stable. We have had hiccups. Over a five to six year period, one could look at any environment, and say, "There have there been hiccups." However, for the approximately 90 percent availability that we are looking for. we are very happy with the results.

How are customer service and technical support?

The technical support is very good. There are times when we get stellar support, then there are times when you get an individual who may not have had the right sense of urgency when we had a sense of urgency. But when we escalate, the response is very good. So, we are happy, and that is why we continue to invest in NetApp.

Which solution did I use previously and why did I switch?

We have a different storage platform running cache database, which is its main application or database for their healthcare environment. Due to a number of future proofing. scalability options, and simplicity, the customer chose to go to with NetApp from a competitive platform. So, we have just finished the migration off the competitive platform that went very smoothly. They are in GenIO testing right now. Within a few weeks, we were able to migrate them off, and it's going well.

How was the initial setup?

The way that we do the initial setup, there are a lot of volumes. There are multiple copies of the same database. 

Let me speak specifically about our recent migration, where the customer actually has four copies of their production workload. In this specific environment, it is complex. Could my customer do it by themselves? No. We helped with that implementation. Their scripts are written in just to help automate the process. This enabled the migration to go very smoothly.

What was our ROI?

We were able to optimize utilization. We had NetApp over two data centers and in the secondary data center we noticed that the utilization of storage was not optimal. So, we broke up the clusters, which was really easy to do. We were able to repurpose a lot of the drive sets that were in the secondary data center and move them to the production data center. That was a huge cost avoidance at the two and a half year mark which saved the company money and still met the production requirements without having to buy anyone else's storage.

What's my experience with pricing, setup cost, and licensing?

The NetApp portion was a $5 million investment five years ago. That has served the customer well over five and a half years. They are having to do another upgrade. But, if one could forecast as well as we did five years ago, that is pretty good.

Which other solutions did I evaluate?

I came from IBM and my customer had IBM in place before. So, we can't do FlexPod with an IBM. We can't do FlexPod with a Pure. Dell EMC is a probably the closest one that can do the whole converged environment. But, in this case, my customer would not choose to do this with Dell EMC. 

The synergy that Cisco and NetApp put together initially for FlexPod worked very well together from an availability standpoint, minimizing staff to manage the environment, keeping costs down overall, and just enabling the whole environment to work smoothly.

What other advice do I have?

I would give it an eight (out of 10). I always think there is room for improvement, especially with technology changing as much as it is. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Director of Data Center Operations at Barry University
Real User
A simple and efficient solution for our DR that has helped reduce our hardware footprint and save costs
Pros and Cons
  • "The most valuable features of this solution are efficiency and simplicity."
  • "We have had some problems with SnapSuite and the replication functionality."

What is our primary use case?

Everything with NetApp right now is our DR and restore strategy. We have all of our VMs installed in an on-premises FlexPod.

We have another filter down in our DR site and everything is replicated using SnapProtect and SnapSuite.

The validated designs for major enterprise applications are very important to our organization. We have to make sure that everything is fully supported, end to end, and that we're not going to have any problems. When people have trouble they resort to finger-pointing and complain about the network, servers, or storage. With the one validated design, we contact NetApp and get support for everything we need.

How has it helped my organization?

This solution has had a serious impact on our organization. How do you measure not having outages? It has allowed us to do business without any interruptions, which means that I can sleep well at night. After the last hurricane, we were completely up once it ended because we just brought up all of the VMs using VMware.

With respect to the history of innovations, the strategy that NetApp has taken with Cloud volumes online, Azure NetApp files, and all of those things, is good. We've already started using cloud volumes online and we're putting in a new solution with NetApp where we're going to be tiering everything off to Azure because we have a huge presence there. For example, we have an SQL server there, and we're going to be replacing the drives that are on SQL with Cloud Volumes Online so that we can leverage efficiencies. Other data, such as shares, are also going to be tiered off to Azure so that we don't have to be using production cycles, production backups and IOPS and everything, locally. We're instead going to send it to cloud storage.

Using FlexPod has absolutely made our staff more efficient.

This solution has increased our application performance, but we have been using this solution since 2003 and no longer keep metrics.

Our data center costs have been reduced because we've been able to shrink our data center. About ten years ago, we were at about one hundred and seventy servers. Now, we're down to eight blades. We've gone from seven racks down to two racks in the data center, and if you think about power, cooling, and everything else, it's a significant saving.

What is most valuable?

The most valuable features of this solution are efficiency and simplicity. You don't have to waste a lot of time managing things.

What needs improvement?

We have had some problems with SnapSuite and the replication functionality.

For how long have I used the solution?

We have been using this solution since 2003.

What do I think about the stability of the solution?

This solution is extremely stable, rock-solid.

We haven't had any failures, hardware-wise, in several years. The only issues that we have had were with SnapSuite, and it was related to replication. For this issue, we engaged with technical support.

What do I think about the scalability of the solution?

This is a very scalable solution.

How are customer service and technical support?

The unified support for the entire stack is extremely important for us. Anytime we have an issue, even though we haven't had any recently, we need to get it resolved as quickly as possible. Having a single vendor to go to for everything just makes it that much easier.

When we have had to contact technical support, they were very responsive, they follow up, and they take ownership of the issues right away. I would rate them a five out of five. 

Which solution did I use previously and why did I switch?

We have always been using NetApp, although about twelve years ago we went through consolidation. We had Dell storage, some Hitachi, some IBM storage, and then we had a NetApp filer. Our multi-vendor hardware came about from purchasing the cheapest thing that we could get when something else was needed.

When we met with our NetApp rep, they came in and suggested that we consolidate. We had been having trouble with backups, using Syncsort, and they suggested that we move to SnapProtect and get everything on NetApp. They helped us to take everything off of all the other storage, consolidate down to NetApp, and then replace our entire backup solution with SnapSuite and SnapProtect. After that, they made sure that everything would replicate back up to the DR site.

How was the initial setup?

The initial setup of this solution is fairly straightforward. Obviously, you need to know what storage systems are being used, etc, but in general, it is straightforward.

What about the implementation team?

We use Insight, formerly Datalink, to assist us with the maintenance of this solution. They are excellent. They helped with our implementation and they help us to deploy all of the solutions. If we have any questions about designs, where we are going in terms of the roadmap, etc, then between Insight and NetApp they are invaluable when helping us to make decisions.

What was our ROI?

I would say that we have seen ROI, although I do not have numbers to support it.

What other advice do I have?

I am looking forward to using the cloud enablement that they have been working on.

In the last three years, I lost money that was budgeted for capital expenditures, meaning that I have had to give it back because I literally have nothing to buy. We do have operating expenses and we have the capability, but everything that we are doing is moving into Azure, using managed services and software as a service. This means that we've been reducing our hardware footprint significantly. Especially with the efficiencies that NetApp brings, we don't need as much storage space.

My advice for anybody researching this solution is to evaluate your workloads.

NetApp is definitely the way to go.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DataCente1bb - PeerSpot reviewer
Data Center Manager at a consultancy with 5,001-10,000 employees
Real User
A single pane of glass for multiple people on the management side of USC, whether it is data center, sysadmin, or server deployment
Pros and Cons
  • "For the management side of our UCS, it is a single pane of glass for multiple people, whether it is data center, sysadmin, or server deployment."
  • "The hardware has been rock solid so far. It has gone up easy. It runs well. We have not had issues with it."
  • "We have had a bit of struggle on the support side. From a customer perspective, it has been up to us to make sure that we get both NetApp and Cisco involved when we have had an issue."

What is our primary use case?

We are using it in two cases. 

  1. We are using it for a database solution, so we're moving all of our 12G database systems onto Oracle UCS with flash as the hot store. We are still using spinning disk as the cold store. Initial tests are going really well. We're actually moving our first big load on in a couple of weeks. 
  2. We are using Oracle VM Citrix-based hypervisor, full solution, with FlexPod as the repo on the back-end. All the guest nodes are running on UCS B200 M4s. We have A700, A300, and A200 on the back-end for various slavers and pulls, and they are all working great.

We just put our first full workloads on it about a month ago. Since then, everyone has been saying after booting it, this was their fastest startup ever in that environment. Thus, it is working well so far.

How has it helped my organization?

For the management side of our UCS, it is a single pane of glass for multiple people, whether it is data center, sysadmin, or server deployment. 

On the UCS side for server profile, there is a type of layer of abstraction from the actual hardware. It is a lot easier to do hardware replacement, as long as you are Fibre Channel booting, you can just replace hardware which breaks and have things come right back online.

Flash obviously just adds speed and bandwidth to everything.

What is most valuable?

The most valuable features in a data center, or parts of it, are footprint and power consumption. The flash side is the first time that Moore's Law breaks. It gets smaller, and also takes less power.

What needs improvement?

We have had a bit of struggle on the support side. 

I am not looking into the next iterations of it yet, because we are still standing up some parts of what we have now. 

I would like to see the partnership with NetApp and Cisco continue. We have been a NetApp shop for a long time. We have seen partner agreements between NetApp and tech companies fall apart over time. They were with Hitachi for a while, then 3Par for a while, and so on. However, we have a lot vested in Cisco and NetApp now. We would like to see the Flexpod service agreement strengthen as we continue to benefit on the customer side.

We like NetApp and Cisco. I do not want to have to figure out how to make either of them work once they have decided to part ways. Therefore, it is important to us that they hold together.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

We are pretty new, but so far, we have not had issues on the flash side. We just moved our first production workloads onto it about six to eight weeks ago. We did not find MTBF early.

What do I think about the scalability of the solution?

We purchased what we needed, so there is some room for scalability. We went big with the A700, thus we are using the 15TB SSDs. So far, so good.

How are customer service and technical support?

From a customer perspective, it has been up to us to make sure that we get both NetApp and Cisco involved when we have had an issue. Unfortunately, we cannot just contact one side and they contact the other vendor to sort of work it out in the background, leaving you in the loop. We are interested in what is going on, but we have felt that we have had to pull the two sides together to make the FlexPod service side of it work to our benefit.

They have worked with us to sort things out. Admittedly, we are running the bleeding edge of things. We are using Oracle UEK, which was not necessarily on either side's support matrix right upfront. Therefore, we have had some issues getting both sides' corporate to play nice. Eventually, it did get sorted out, and we are getting these things resolved.

Which solution did I use previously and why did I switch?

We previously worked with physical servers. We had a lot of HPE c7000 class. We started with RLX, which was pre-HPE. HPE bought them. 

We have played with the P class and C class, doing a couple different proven concepts along the way. We had Dell and Cisco, and some other people all come in, and they taught their stuff.

This time around, from the managed solution side of it, Cisco is what sold us. Hardware is hardware, but how you put the solution together was the selling point for us. To be able to get something saying, "You build it like this." Not, you have a bunch of parts, what do you want to do with it? This is what a lot of the other vendors are still doing. They are tailoring hardware to your workload after you have bought hardware. 

As opposed to finding the solution you need, helping you build it upfront, presenting the hardware and dock, then showing you how to build it. This is what is nice for us. While a little rough, once you have built it, the support matrix says, "Here is newest version of firmware. Here is newest version of something else." Then, off you go. They do not necessarily take all iterations of change back to the lab to recertify them. 

You work with the vendor partnership to keep you in compliance going forward. This is one of the reasons that I want to see the NetApp and Cisco partnership hold together. Otherwise, we are right back where we were before. NetApp has an update and Cisco has an update, and neither one of them have tested it with each other. 

How was the initial setup?

Setup was pretty easy. This was our first venture into UCS at all. It was a steep learning curve figuring it out. We are using Central to manage six different domains, so getting that hierarchy put together upfront so we could do global templating across all those domains was a little rough, mostly from a conceptual standpoint. It deploys easily now that we have got it out.

We have been a NetApp shop forever, so that part was a piece of cake.

What's my experience with pricing, setup cost, and licensing?

Make sure that you engage as much with whom you are buying from as a partnership, not just as a purchase. 

Which other solutions did I evaluate?

We did a PoC with four different vendors to test out combinations of a hardware build. Storage was kind of a given as we have been a NetApp shop forever. We have gone through a couple other ones. We really like 3PAR, but that's a different story.

What other advice do I have?

The hardware has been rock solid so far. It has gone up easy. It runs well. We have not had issues with it.

Pay attention to what you need upfront as you are building it. Know the workload that you are trying to solve with it. Make sure you are buying for performance, not just capacity. 

Most important criteria when selecting a vendor: It is important that they care about the business that we do after sale. It is one thing to get a quote, obtain the parts, and make sure you have all the right things upfront. Your business is going to change the next day, especially for a business like us. We are in a multi-customer type of environment where somebody will have a new bright idea tomorrow. Therefore, we need to be adaptable. It is important to have a partnership with the people that we purchase from. Thus, ongoing modifications can continue to be part of the conversation, not just, "I sold you something. Let me know when it is time to renew your contract."

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1223496 - PeerSpot reviewer
Sr Systems Engineer at a government with 1,001-5,000 employees
Real User
Reliable, easy to manage and has decreased the footprint in our data centers
Pros and Cons
  • "We initially started out with siloed clusters and now we've been able to cluster everything together so that we have multiple nodes in our clusters. We have multiples on different data in different data centers. We've able to do replication between data centers. That's been very beneficial for us as we look to derive a mature DR model."
  • "Something that we struggle with because we're a relatively small scale organization and the administrative effort is spread across so many different pieces of infrastructure, it would be nice to have a set of tools that enables us to get a little bit more information out of our system."

What is our primary use case?

Our primary use case is for all of our data storage and so primarily VMware virtualization. We run over 95% of all of our computers running on VMware.

How has it helped my organization?

We initially started out with siloed clusters and now we've been able to cluster everything together so that we have multiple nodes in our clusters. We have multiples on different data in different data centers. We've able to do replication between data centers. That's been very beneficial for us as we look to derive a mature DR model.

Our data center costs have been lowered. We are in a bit of a unique position where we have a different group that actually pays for the costs of the data center, so we don't see a specific benefit. It's been cost savings in terms of a far smaller footprint in two data centers and then also the associated fewer networking costs as we're just consuming fewer and fewer ports as we've gone to the FlexPod model.

Unplanned downtime incidents have absolutely decreased in my organization. We went from having somewhere around three to five outages every year to us not having had any outages in the past four or five years. That's been very, very beneficial for us.

What is most valuable?

We've always appreciated the value of the NetApp because it's been incredibly reliable. It's at a decent price point. We are a local government entity and so we have funding issues that probably some commercial entities don't have, but we've been able to buy cost-effective solutions. We feel that this has scaled in terms of technology improvements over the years, but ultimately we're a small team that manages all the systems and we're split in a thousand different directions and so storage management's a very small part of my day or week. The reliability and the relative ease of use, are the real things that keep on bringing us back to NetApp. It's been the reliability and ease of management.

In terms of the importance of FlexPod's validated designs for major enterprise apps, we are a big consumer of SAP, so it's important that we have all products that fit into the SAP hardware compatibility list. 

It simplifies the infrastructure from edge to core. It's been an easy configuration for us. We have separate teams that manage all pieces of the infrastructure and I think that it helps the collaboration be a little bit easier.

FlexPod's history of innovations has maybe helped us in the context that we've traditionally always been a spinning disc environment where that's the price point that we've typically been able to afford to spend our money. We're starting to deviate away from going with the SaaS layer and SATA layer to more of an SSD layer and SATA because of flash pools, which is a new technology that we were able to leverage on the SSD discs. That is working us into a position where there's less and less demand for us.

The unified support for the entire staff is very important because we've been a NetApp partner at my current company for at least eight years and we have 95% virtualized on VMware and we transitioned away from multiple vendors to a Cisco UCS server stack almost exclusively. We're very dependent on those technologies to keep our business running. We run 911 services for multiple jurisdictions and these old services have to be available 24 hours a day.

It has improved the performance of our application by around 50% because as the models matured in our data center and we went from a lot of local storage to centralized storage. We made a big investment in storage, so we're also putting a lot of confidence in the system to deliver the IO that we need and that's proven to be the case.

What needs improvement?

Something that we struggle with because we're a relatively small scale organization and the administrative effort is spread across so many different pieces of infrastructure, it would be nice to have a set of tools that enables us to get a little bit more information out of our system. Right now we're in the process of looking at OCI. We have free trial licenses for a two year period and we're investing quite a bit of time into writing reports and allowing it to tell us more information about our systems because we don't have a lot of time and we don't have a lot of sexy tools out there to give us information. We're going to go through this exercise with OCI, but at some point, that tool's going to go away and we may not have the funding to keep it on-premises. There are metrics and there's information in the system that a normal consumer like ourselves, a smaller organization, would probably not be privy to that information. It would be nice if some of those reporting capabilities were available just as a part of the ordinary suite of software that people buy.

For how long have I used the solution?

I have been using FlexPod for the last eight years.

What do I think about the stability of the solution?

We deployed it in conjunction with several VARs. We worked with Peak Resources. They are somebody that we've had a relationship with for quite a while. We are very happy with the engineering staff. We feel like it's a good working relationship and they've served us well.

What do I think about the scalability of the solution?

We are a consumer of Cisco UCS, we constantly adding blades into the infrastructure as needs arise and we're constantly purchasing storage multiple times a year. We know that the solution scales well and is very flexible in that regard. We can add SSD as we need. 

How are customer service and technical support?

The technical support is fantastic. We're in Denver, Colorado and we've got a really good strong team out there associated with NetApp, so we are happy with the partners and we are happy with NetApp themselves. It's all been great. No issues.

What was our ROI?

We feel the ROI is good. It's really helped us get rid of a few hundred physical servers that were unreliable and had inconsistent performance. Now we have a platform that is consistent and has a lot of native high availability capabilities built into it. Snapshots, RDP, just simple things like that that offer us an immense benefit.

What other advice do I have?

We've been highly supportive of FlexPod and we continue to be highly supportive. We've had a lot of go-arounds with the peers and other state and local government organizations and we've had some people abandon what they've done and go the same route that we've gone. We feel that's a bit of a success story for us because we believe in the product.

I would rate it a solid eight out of ten. Not a ten because there's always budgetary issues. Specifically related to the Cisco side of things, we've seen very, very strong fluctuations in some of the pricing of the hardware and being a local government entity where we don't have the ability to just find money for things out of thin air, which a lot of commercials and the prices seem to do, we have very, very fixed budgets and so that's a frustrating process to go through. But the NetApp pricing's generally been pretty consistent. We generally have a four year replacement cycle. So the money that we allocate for replacements generally is pretty right on cue for what our capacity needs are.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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