FlexPod XCS Reviews

Our primary use case was for unified support, so our customers could ask us a question or receive support for any type of products. It could be for UCS, network, or storage.

Our customers use it for virtual machines and with VMware with tool sites, e.g., VMware solutions for DR.

FlexPod provides one solution for who to call when there is an issue.

ONTAP is the core of FlexPod, so its most valuable features are: FlexClone, Snapshot, and SnapCenter.

FlexPod is innovative when it comes to its product's validate design and functionalities. Plus, you have NetApp and Cisco, the best brands together in one product.

I would like them to scale more to rack unit servers instead of blade servers.

Since we implemented Flexpod, we have had two issues with it, and they were with VMware: 

1. We lost connectivity between VMware and the storage. 
2. We lost vCenter once. 

Neither has anything to do with Flexpod at all.

The solution is resilient because its intrinsic. For every product on the solution, we have Fabric Interconnects for the Cisco UCS, where you can move the profiles on the blades. It holds up well.

FlexPod is better than HCI because you can scale wherever you want. You can scale the compute. You can also scale network and storage apart.

FlexPod's tech support is very good.

We were previously using Dell EMC servers and storage. We were also using HPE networking. We switched due to the support and the products were getting old, needing better performance.

When migrating from Dell EMC, the performance increased by 200 percent. We now have hybrid which is faster with SSD and SaaS.

The initial setup was straightforward. Just follow the validation plan.

We used NetApp and our team for the deployment. 

The validate designs are great because they made it easier to the deploy solution. Instead of about one week to install everything, with the validate\ solutions, it took us about two to three days.

We have save time because the implementation is easier and money because we have minimized support issues.

Because the solution is now stable, we are saving about $100 million USD a year.

We were considering Dell EMC solutions and a mix of products, such as NetApp plus Dell EMC servers and Extreme Networks switches. 

The FlexClone played a big part of us going with FlexPod along with the migration of the profile onto Cisco.

Go with FlexPod as a solution. You shouldn't have any concerns.

For our implementation, our customers are just private cloud. They are not going to public or hybrid now, but customers know that they able to do it.

We use FlexPod with VMware vCloud. It is great. We use the plugins in VMware and all the validate solutions, which is awesome.

We have a FlexPod in our lab. I have implemented or deployed FlexPod for many customers.

Most of the use case that I have seen is to either adjust on size or if the customer is modernizing their current infrastructure and does not want to go the traditional route, wanting to have some type of convergence. The customer is usually be more comfortable with a flexible solution because there's a lot of choice and scale.

Depending on the customer needs, I've delivered extremely large and complex to very simple solutions. The most attractive thing for customers is how good the consolidation is. Sometimes, if they had a previous infrastructure of five or six racks, we can then bring them down to a rack or even half a rack. This is mind-blowing to them as their performance is increased tenfold and their infrastructure has shrunk. The power consumption shrinks and the management is simple.

We are a smaller operation in terms of our infrastructure needs. FlexPod provides very small footprint. We can have it in our offices without bothering with extra cooling, as it is a small unit.

Once you have FlexPod installed and customers start using it, they love it. They realize that they can now wrap API around it and can deploy something which would've taken them a couple of days or a week in a few minutes to an hour. When IT people see these metrics, they are very happy.

It's just a single pane of glass. Everybody loves that from the first time they see it.

Our customers see the value of multi-cloud environments and the unlimited amount of growth that they provide.

From the customer standpoint, FlexPod is easier to buy, provision, and have it deployed. 

It is innovative in the sense of how all the different pieces are brought together, then it feels like it's a single fabric. It is actual fabric, which is innovative too.

All the cabling can be scary when you first see it. It looks complex.

We want always more speed, capacity, fluidity, and growth that we can easily integrate.

It's extremely stable. This goes to show how much work and attention to detail is in these products from NetApp and Cisco.

The solution is resilient. It is very simple for patching or anything because FlexPod is a solution made to fit all the different companies in the big picture. Upgrades trickle down to all different parts of the product. This avoids patching problems at the part level.

It's amazingly scalable. It just works. It can expand to large MetroClusters and keep expanding.

Technical support is very simple. You have one number to call. The support team will do whatever needs to be done, then your case is resolved.

We've worked with Cisco for a long time. So, we ended up deploying most of our solutions with them, which were similar, even before there was FlexPod.

The initial setup is complex because it has to be done in a certain way.

We do the deployment for our customers. We also do the implementation for other resellers.

I have saved time on new service deployments. I've done deployments in under a week, and if it's a cloud-based deployment, it's even faster.

Sometimes you may end up spending a little more to get it in the first place, but you gain it back in terms of infrastructure upgrade costs and troubleshooting costs. The solution also lasts a surprisingly long time.

We weren't considering anyone else because our customers were happy with Cisco's previous solutions.

Consider all your business needs. Go through the process and data mine before deciding on a solution.

I like the validate designs. The versatility may seem restricting, but you need to be creative of it. You need to find ways to create and get it in. The flexibility is there, but you may have to think a little out of the box for it.

Everyone has done private cloud. I see a lot of customers moving towards the hybrid model. Where you could do it in different ways. I've seen people have an infrastructure and service provider, then they realize quickly that it is not the solution for them and want to move back. However, it is not that easy. You have to pay going in and going out, as there is time and effort involved, as well as additional work. However, with FlexPod, it doesn't matter which cloud solution that you pick. You can move any which way. I am just starting a multi-cloud project that does this now. The flexibility of it is amazing.

We don't use FlexPod for Managed Private Cloud as we are very small.

When I get involved in FlexPod project delivery, my life has been easy.

It's pretty much our infrastructure.

We can scale it out quickly, if needed.

We have also seen an improvement in our application performance. Our VM and database environments are able to go as fast as we need them to now.

• Scalability
• Flexibility
• Overall time saved.
• The compatibility of all the products together.

The validate designs and the overall versatility allows us to do what we need to do, so it's definitely a very flexible solution. If we have an issue, we can get all three vendors on the phone at the same time because of the collaboration between all three parties.

We would like to have faster components.

We have no downtime. It's resilient because there is very little downtime, if any.

We can scale it as needed. So, it's definitely a very flexible solution to scale out.

Once we get to the right people, we get the issues fixed. Sometimes, it can take awhile for support cases to get to the right people, especially if it's not a P1 case. P1 cases are usually quicker.

Parts of the initial setup were complex, especially on the networking side. The other two components were pretty straightforward.

We used a consultant, but did the deployment ourselves.

We can just swap in new equipment or hardware as we need, which has probably saved us several weeks.

We looked at Dell EMC and Brocade, but the knowledge was all there for NetApp and Cisco. VMware was always in-house.

We have been on FlexPod for a while now. It was the way the industry was going, so we followed.

It is definitely worth looking into, especially if you have lower-end components that do the exact same thing.

It is innovative when it comes to compute, storage, and networking, because there are a lot of the storage efficiencies which allow us to keep a smaller footprint.

We are not using FlexPod for Managed Private Cloud. While we don't do cloud yet, we might consider it in the future.

The vendor delivers a fully-configured prebuilt system with a certain baseline on it. We can ship it to five continents. They can roll them into place, plug in two power cords and six network cables, and we are off to the races.

Remotely, we have installed 230 systems globally (no domestic) in the past 22 months.

The product is pretty good for our environment. It is overkill for our environment. In places that we are putting these, it could serve 2000 to 3000 users and it has to serve 50 users for us. It is a sledgehammer system approach, in that we are putting systems which are not necessarily rightsized, but they are redundant because they are going to places which are fairly isolated.

• Integrated support: It is all under one support contract. 
• The convergence is excellent. 
• It is number one in reliability.

It is a stable solution. The downtime that we experience are typically related to power or facility issues in countries which have less than stable power, or it may be related to WAN outages in places that do not have solid telecom services.

It is scalable. We could throw another host server or shelf in there. We have Nexus switches at the top of the stack. If the hardware survives, the product will probably last us ten years.

Generally, tech support has been really good. Where we have issues, the vendor steps in and assists. It has been very good.

The initial setup is very straightforward.

Cisco NetApp products are a pretty die-hard.

Customers use it to consolidate their resources, rather than having a more extravagant and very high-cost center. FlexPod seems to be a simpler, more economical solution and, obviously, it is a lot easier to work on.

Our clients will use it for anything from healthcare (a lot of surgical) to major consumer distribution, universities or higher learning institutions. Large customers, like Digital Realty, who do business with smaller companies, all try to get the same type of solution.

I am from the old school. When FlexPod came out, everybody ran away from it, and went to GDC at Cisco. However, here it is, and it is huge and very convenient. The advantage is being able to consolidate everything into a relatively small chassis.

I like the combination of the brands that they decided to include, in terms of its compatibility, e.g., they integrated UCS into this solution. That is the real advantage: its partnerships.

I look forward to seeing some of the innovations that they come out with for the FlexPod solution. It has been one of those products that I do not criticize it too much. I just look forward to seeing what else is there and the new thing that they are going to come out with. So far, I have been happy with what I have beem seeing.

However, for a lot of our customers, the complexity of FlexPod can be a little overwhelming. When I talk to the customers and they stop speaking technically, they start speaking emotionally, that is when I realize, "We need to get back to talking to them about what FlexPod is." It is a term and a partnership. 

If there is something wrong on the NetApp side. Let us focus on that. I have noticed a lot of customers, they will kick it over the fence. It is FlexPod; it is that mystery animal. The room for improvement is to better present it to those users, so they will not have to be afraid of it. Once they realize, "This is actually a good product." They will turn around on it and stop trying to run away.

It is pretty stable. There are a few tweaks needed. There are a few things that they can always improve on. Altogether, when you are looking at that many different flavors being mixed into the same bowl, it works well. I am happy with that.

It is definitely scalable. This is a great platform that you can build from. If you need to think about scalability in the future, this is the solution because you can stay small and build it out as you go, as you grow, and stay ahead of the market.

In terms of selecting a vendor to work with, collaboration is important because the product is the product. It will sell itself. What supports that? Collaboration. This means being able to work with technical support and engineers to deliver a solution for the customer, who does not care about the challenges that we have to face. 

The customer just wants the product and that is our goal: To be able to deliver something from behind the "green curtain." If they love it, they buy it, then they want to buy more of it. We have to plan for it and integrate it with our future endeavors. That is what we are all here for.

I have not paid attention to ROI. 

As far as the real value, it is a simplistic consolidation where I can actually talk to somebody on the phone, and say, "You should not have to leave the room or go to another floor. This should be laid out like this." 

It is very convenient, and that is a good value right there.

Usually, I will find some type of "phoned-in designs". Something they want to call their "FlexPod." There are a lot of imitators out there. There are a lot of guys who will buy some NetApp and Cisco products, etc. Then, they will say, "Let us put this all together." However, FlexPod has something good here. That is why it caught my eye.

Do not be afraid of it. Roll your sleeves up, and get into it, as it is not that hard. Speak the language, and if you don't, call somebody.

The most valuable features are the service profiles and the temporary profiles that are available if you lose one of your servers. You can move the service template from one server to another. That's an advantage, as you can set it and there's not a lot you have to do. It minimizes the time you spend on administration. It is easy to use and to get support. There's a 1-800 number to get support from Cisco and they are helpful. 

My admin team doesn't have to spend a lot of time trying to provision servers. Provisioning servers used to take hours, and now it takes up to five minutes. 

In addition to that, it helps us with the automation. We use other tools that comply with FlexPod, such as Cisco UCS Director, to help us with workflow automation. That saves us a lot of time and money. My engineers can focus on running new stuff or trying to work on what matters most. They can work on applications more, rather than troubleshooting.

I would to see a little bit more in the FlexPod interface.

This solution is very stable. We haven't had any issues with it so far. It’s been running in our environment for the last three years without a single problem. The upgrade is easy, and there are a lot of tools available when you're planning to do an upgrade. Tools are available by the vendors to tell you which version you need to use for the different FlexPod components.

From the name "FlexPod", you know that it's very flexible. You can scale up or scale out if you need more computes, if you have blade servers, or if you need more storage. You just add additional shelves and then you have extra storage. If you need more virtualization, you just add more licenses, and you can accommodate more VMware ESX.

Before I got to this company, I worked at another company where we had one FlexPod device. We decided to deploy another FlexPod device. After I left that company, I went to another company and adopted the VCE solution. I got exposed to both of them and I was able to judge which solution was going to be best and meet the company’s needs. 

That company had an aged infrastructure that was obsolete. We had to do an infrastructure face lift. It was easy for me, as I was exposed to both VCE and FlexPod.

It made more sense to go with FlexPod. I already had expertise on how to use it, NetApp storage, and VMware. I didn't have to spend a lot of time training my team how to deploy a solution when we already had prior experience on how to use it.

In addition to that, the cost was good compared to other products.

Like VCE, OpenStack was a determining factor because it was going to take us a lot of time to deploy it. Rather than spending three months to deploy OpenStack, it was going to take us a year to get the solution up and running. 

The other solution we looked was Hitachi VSP. At the time, VSP was new on the market and didn't have a validated design by Cisco, EMC, or any of the other vendors. It wasn't adopted widely in the market. I did not feel comfortable going with that. FlexPod was more adopted and in use.

If you are looking into a new storage solution, look at the return on investment, what your requirements are, what types of workloads you need to use, and pick the best storage solution for you.

We started to move from rack-mounted servers and we needed to make a virtualized environment. One of the requirements for virtualizing all our bare metal infrastructure was to move to a solution with components such as VMware and central storage. We started to look for the environments and were seeking out which was the best version with the possible solution that was in the market and we found NetApp FlexPod, one of the most flexible and easy to use, ready-to-market solutions. We chose NetApp FlexPod due to its flexibility and ease.

The solution is flexible. It's very easy to implement together with the Cisco UTF firewall. We have a computing environment based on the Cisco UTF firewall for computing. The storage we have is the NetApp 3200 series. The virtualized technology is VMware. Together, these three components are very easy and flexible to implement.

I am not familiar with the new technology from NetApp, and therefore am unsure of the latest in terms of FlexPod's native integration with hyper-scalers. Most of the solutions that run now, run on top of the FAS drive or FAC drive. This will improve more and will gain a new level of performance for the new kinds of solutions and technology that are coming out.

We still use FlexPod as a parallel environment. It is a very nice technology. We don't have any pains with this environment yet. That's why we still run this in parallel as we didn't finish the switchover to the new technology.

We use FlexPod's pre-validated architectures. At the time that we designed the solution, it was based on pre-validated architecture, and we had support from the company that we worked with in order to re-validate the solution. With this integration, we needed some support from a specialized technician. Since we used pre-validated architecture, it was simple to improve. We were able to download and implement this solution with no effort. We did this ourselves.

We feel confident that we did something that is custom. The time to market is also fast with pre-validated architecture. We know that if we follow the rules we will get business as soon as possible.

The flexibility, operational efficiency, and scalability of the solution altogether are good. We have two main sites. With this user-friendly environment, we can make both sites replicate each other. When we talk about business continuity, it's easy. We can take the key indicators and our implementation is ready and works as we need it to. There’s also flexibility to scale in. We ran out of capacity after five years and we could scale it in within one or two months and get back to business with confidence.

The solution has helped shift capital and resources to other IT initiatives or projects that had previously taken a backseat due to budget constraints. This is not due to the supplier. Rather, it's due to the kind of organization that we are. We are a nonprofit organization. What can we do is create a government license that provides us with designated suppliers, in this case, NetApp. A special government license can be created with a low price or some other agreement in order to reduce the budget.

The solution helped reduce troubleshooting time on architecture configurations. It's very easy to understand that we follow a pre-validated design when we have good implementation. It's very easy to solve any issues that may arise. We only have to compare what happened before to what happens now and what has changed during that period. Of course, if this is beyond our skills, it's very easy to ask for support to help.

It is difficult to say how much time was saved as we didn't face any outage problems. We didn't face any downtime problems throughout the years. Compared to what we had before, it was not a centralized storage environment. Centralizing changed a lot as we came from a decentralized storage environment to a centralized storage environment and we used a converged technology in this environment. On one technology, it can run on a schedule, it can run cyber channels and it can run any kind of block operation protocols or even file operation protocols for storing the files or the data.

When you are in this kind of environment, you reduce a lot. It's one environment where you can do three or four connections to the storage. Then, you can use any kind of environment with the same solution.

We also reduced our total cost of ownership and simplified operations with the solution's flexible consumption. This is a bundle which is made of three environments, the virtualization and the computing nodes we used with Cisco and the centralized storage with the NetApp, this reduced a lot of space.

It reduced the total cost of ownership. It comes from a different platform and different architecture, and one needs to have more than three or four skills to support their environment. With the bundled environment, we only need one. It's very easy to support this kind of situation.

It would be quite difficult to understand the amount of money saved. As a government organization, we use our partners. Most of the time, when we implement change for new technology, we need to coordinate as people are not adept to change easily. They need to be trained. This is another cost we have to account for and pay for.

With this product, however, we had no difficulty in maintaining the same team. They transferred over from the old environment to the new one. We saved right there.

I ran two data centers. Each data center had no less than one hundred rack-mounted servers. When we consolidated, we reduced our support costs, space costs, and energy consumption costs. Money is saved across all those variables.

The big problem now is that all of the technology is reaching its end of life and we didn't refresh anything at the right moment. Now, we are moving to a new solution. During these 10 years, it was very nice to work with NetApp, Cisco, and VMware together, especially with NetApp storage. We didn't have any problems during this time. I could count only three or four times that we asked for support and this was only to change hard drives that were blocking something. It's been issue-free.

NetApp needs to improve the user interface to make it easier to work in this environment. The older version is poor. However, I'm not sure what they are doing to upgrade the look and feel of the newer version.

NetApp needs to talk to the clients and see what the clients want out of the cloud solutions in order to move more effectively into the cloud environment. It would be ideal if customers could go to a dashboard. They need to sell not only the infrastructure but also the service and both need to be impressive. That's why NetApp should talk to clients as much as possible. The closer they are to them, the more understanding they will have in terms of what a customer wants. 

If the solution offered more workshops and presentations, it could be helpful to lure clients.

I've been using the solution since 2010.

It's quite difficult to understand the tech support in this kind of environment. The three components that make up this bundle that we created in 2010, composed of VMware, Cisco, and NetApp, make it quite difficult. I cannot understand what kind of error it is if I don't understand where it comes from. I need to figure out if this is a VMware, Cisco, or NetApp problem.

I suggest creating a team inside NetApp, Cisco, or maybe VMware, and this team should have the skills to support the companies that support this kind of solution. This will be good as you will reduce the amount of time that you need to solve the problems. Right now, when we call NetApp, NetApp support does not understand what the solution needs and calls Cisco to ask for support. There needs to be some sort of contract or strategy that is better for the client, where the three are integrated together.

That being said, I've never had problems with NetApp, even in these situations. I know a tech professional who was able to guide me through the support process. The contact that I had with NetApp had information that can be found in the web guide. I never had any issues when I needed to get support from NetApp during this period. I've been mostly very happy with them.

Positive

We're transitioning to another solution right now. The main problem is that we don't have support anymore from NetApp due to the fact that the solutions we designed are end-of-life. We need to design a new solution.

The solution is very easy to implement. 

We started with ONTAP, version 7.0. We have NetApp’s 3200 storage series and that is what we use now. It's still version 7.0, with the live firmware.

We are a government company. When we design a new solution, we cannot point to the technology that we want to use. It's against the government's rules. We need to design a general solution with the main points that we want to cover, and the main points that we want to remain. We will sometimes have to choose between several technologies and several offers that we find on the market. That's why most of the time it's difficult to keep the same technology for long.

I'd rate the solution ten out of ten. It is a very flexible solution. Its support, usability, and even the scalability of it has been great.

We have a VMware solution that we use with our servers and we also use it to see if it might be a solution for us as an exchange server.

The improvement of our company is in terms of viability. The solution helped us implement capabilities we did not have previously. We do not have any issues right now. However, we are starting to outgrow the current setup. It is not as robust as we might need in the near future. We are coming up to a time where we can renew the solution and have more nodes for storage and we are considering expanding our use of the product.

Availability is the most valuable part of this solution. It is not the only solution out there that we could use, but it is a very good solution. We have not had any trouble since we installed it.

In the next releases of FlexPod, I would like it more integrated with some other HCI solutions. We are currently struggling with what to do for a solution moving forward. We can either continue with FlexPod or go directly to a different HCI solution. We have attended this conference to ask questions and to understand the differences between available products. We have found that FlexPod is already planning to move closer to having more features like NetApp HCI features than we thought, and that would be awesome.

We do not have any trouble with the product since we installed it. It is always available and it is always stable.

The scalability of FlexPod is very good. We are now on a mission to get this product renewed. Also, we are exploring how to use it with other HCI. In terms of scalability, over the last three or four years, we have scaled up and added storage and scaled hardware. So it has improved and it works very well.

When we were deciding whether to bring on FlexPod as our solution, we did look into other vendors and other solutions. FlexPod was far more advanced than other solutions that we were introduced to at the time.

The primary reason we selected FlexPod is that we understood that the solution was secure and could upgrade and manage day-to-day work. This is why we decided to go with them. 

The initial setup was very straightforward.

During the initial deployment, the head of the department worked with a partner and the support of the reseller that provides us with the solution. They are very good. The partner's name was SouthGate.

Over time, FlexPod saved our company money because the old storage and network solutions were more expensive to maintain, so we save on that front. I don't have exact numbers, but I am sure of the savings.

We are a team of five members and we also work on our storage solutions. We are all here to learn about and understand new products and see what we can do to progress either with the same product or with different solutions. We are evaluating everything as long as it is appropriate.

The validated designs for major enterprise apps in our company are very important. It helps us in using a lot of Microsoft applications.

FlexPod simplifies infrastructure from edge to core to cloud, and that is one of the main reasons we chose FlexPod. We want our environment to provide for users, power users, and service providers in several ways. That is why we developed this FlexPod solution.

The solutions unified support for the entire stack is also very important. We analyze the way the support for our products is utilized. So we need to be with a solution that integrates with support for software along with the storage.

Our team is more efficient since we started using the product as it has enabling them to spend time on tasks that drive our business forward. We don't have to spend time matching each resource to its use.

The advice I would give to someone at another company who is researching FlexPod is that I would recommend that they go straight with FlexPod and not worry about it.

On a scale from one to ten where ten is the best, I would rate FlexPod as a nine-out-of-ten.