Fortinet FortiEDR Reviews

We use FortiAI, FortiSIEM, and FortiEDR.

Fortinet helped us scale large-scale deals with clients because of its strong offerings.

Fortinet is very straightforward to use. I have access to a lot of technical resources, and I have been able to use them effectively.

Fortinet has helped free up around 20 percent of our staff's time to help us out.

We saw time to value within two weeks of implementing the solution, which strengthened our use cases.

I would say FortiSIEM, is a good alternative to Splunk.

The focus area for analytics is to tie it into the firewall components within SD-WAN.

ZTNA can improve latency. I believe that a lot of the focus is on SD-WAN.

I have been using Fortinet FortiEDR for four years.

I rate Fortinet's stability a ten out of ten.

I rate Fortinet's scalability a nine out of ten.

Fortinet's technical support is top-notch. They have a partner manager, technical account reps, and a lot of ongoing community activities to ensure that people stay up-to-date on the latest information.

Positive

The initial setup requires a lot of communication with the business to gather and clarify requirements.

We worked with Fortinet to implement the solution, and then our team of technical staff deployed it.

We have seen a return on investment. Teams are being hired and staffed to meet the demand of having Fortinet implemented on our client projects.

The pricing is typical for enterprises and fairly priced. Deals are negotiated with an account manager.

We evaluated Palo Alto Networks. However, we felt that they did not have the entire suite of analytics that I was looking for. Fortinet, on the other hand, seems to have a more diversified offering in this area.

I give Fortinet FortiEDR a nine out of ten.

The RSA conference helps me stay up-to-date on technology. It also helps me think differently about my use cases. Sometimes, a feature is supported, but other times, vendors may not have it. There may be a reason why they're not doing things the way they say they will.

Attending RSA has an impact on our organization's cybersecurity purchases. In fact, some of the vendors I spoke to told me that a group had already scheduled a meeting with us, which I was unaware of.

We like the ransomware protections. I'm not sure if Fortinet has a phishing feature on the EDR solution, but customers also need it to protect their email accounts.

The dashboard isn't easy to access and manage. The SSA management should be improved. In addition, they should enhance the deployment in the next release.

We recently started using Fortinet FortiEDR, and we are using the latest version. The customer deploys on cloud or SaaS model for the EDR and tries to work with the existing Fortinet firewall. We do the import. Our customer is the grocery industry, so they also use their computers and need to record an EDS for the import. They are using Kaspersky for antivirus.

It is a stable product.

It is a scalable product. We have 50 users using Fortinet FortiEDR at our organization, namely IT managers, administrators and engineers. In addition, there are two people required for maintenance.

We usually get local support from distributors instead of Fortinet. But I rate the technical support an eight out of ten.

Positive

It is not easy to set up Fortinet FortiEDR. It takes more than a day to complete the installations and configurations.

We have an annual license. The price is low and quite competitive with others.

I rate this solution a seven out of ten, and I recommend this solution to others.

The competition of Fortinet FortiEDR is with CrowdStrike in Sri Lanka, especially if I consider the banking and BFSI sectors, where most of the network areas are handled by Fortinet. With Fortinet FortiEDR, the customers get security and endpoint security for their networks. My company deals with Fortinet FortiEDR for our customers.

With Fortinet FortiEDR, the console is available with the product through the vendor network, which takes care of the security part while offering firewall functionalities. The product offers everything in the same console. With Fortinet, The customers do not face any issues when using other resources in the tool since they don't have to handle the consoles separately. With Fortinet, one person or one resource can handle two consoles together.

Right now, my company focuses on the on-premises version of the product since the cloud competencies offered by the tool are comparatively a bit less. I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers.

I have been using Fortinet FortiEDR for a year. My company functions as a reseller of the product.

Fortinet FortiEDR experiences a good journey in Sri Lanka if you consider the prices it offers and the competitive nature with Check Point and other vendors. Fortinet FortiEDR enjoys a good journey in Sri Lanka when compared to the other vendors. There is no need to convince the customer that Fortinet FortiEDR is good, as they already know about the advantages of the tool. Customers know about the other products in the market and know how the other tools are when compared to Fortinet FortiEDR. In general, customers have knowledge about Fortinet FortiEDR and the other products in the market. I have no complaints about the product since I don't find any disadvantages when it comes to Fortinet FortiEDR.

My company deals with around ten customers of the product that deals in the software industry. There are some customers of my company from the banking and finance sectors who prefer the product's on-premises version.

My company's engineers contact Fortinet FortiEDR's support team. When my company undertakes the process of customer onboarding, our technical team ensures that they directly handle the customer for a year with the help of support from Fortinet's team. As per my knowledge, Fortinet offers good support compared to the other vendors in the market.

The product's initial setup phase is very easy.

The solution is deployed on an on-premises model.

The time required to deploy the solution depends on the needs of our company's customers. My company's engineers handle the product's deployment area. It takes around a month to deploy the solution.

Fortinet FortiEDR is available at a very competitive price compared to the other products in the market. Customers also know about the prices of the Other products in the market, and they are aware that Fortinet FortiEDR's prices are cost-effective.

I recommend the product to those who plan to use it, but I will definitely ask them about the network security platforms they use in their environment. I would definitely recommend Fortinet FortiEDR to those who already have Fortinet products in their environment.

The integration with other Fortinet solutions has not impacted our company's security strategy.

Considering the list of complaints that my company has received regarding the product from our customers, I rate the overall product an eight out of ten.

At our company, we first evaluate whether a client is already using Fortinet Firewall. If so, the Fortinet team of our organization explains the benefits of integrating the existing firewall with Fortinet FortiEDR, including the advantage of gaining visibility on a network and endpoints. Then, our company strategizes how Fortinet FortiEDR can be implemented for the client. 

Intelligence and detection capability are among the top features of Fortinet FortiEDR. The detection capabilities are far better than other basic areas of the solution, and it's able to satisfy customers by being integrated with native platforms. The solution won't be the best in comparison to products from Palo Alto and SentinelOne. 

The solution provider should focus more on the intelligence aspects of the product. The Fortinet FortiEDR provider should also analyze what other vendors are offering, but it shouldn't be limited to firewalls. Similar to other competitors, Fortinet FortiEDR is also pushing towards platform options, but that isn't working out well for them on the customer's end, and they need to evaluate whether there is a prospect. 

This solution is mostly used by small and medium enterprise vendors. Therefore, the solution needs to focus on basic Endpoint DLP protection, controlling USBs, and a single dashboard.  

I have been using the solution for 14 years. 

I would rate the stability of the solution a seven out of ten. 

I would rate the scalability a six out of ten. Even though the solution is provided from a SaaS perspective, there are some limitations in member sign-in that need to be addressed. Fortinet FortiEDR is mostly suitable for small and medium enterprises. 

I would rate the tech support an eight out of ten. 

The initial setup of the product is comparatively easier and uncomplicated than other products. 

The pricing of the solution is on the high end compared to its offerings and capabilities. 

I believe competitor products from CrowdStrike and SentinelOne cannot be compared to Fortinet FortiEDR. Sophos and Palo Alto are the major competitors of Fortinet FortiEDR. The deduction ratio point for Palo Alto EDR is better than Fortinet FortiEDR. 

The automated response capabilities of the solution is helpful to a certain extent, but a centralized management tool is required to realize auto responses. If the Fortinet FortiEDR is integrated with FortiSOAR, then the effectiveness of Fortinet FortiEDR becomes 2X in comparison to idle EDR. 

The Fortinet FortiEDR can be easily integrated with third-party solutions. Every vendor is trying to integrate AI capabilities, and so is Fortinet FortiEDR , but there can be an adoption challenge for the users. HIPAA compliance customers shouldn't do an integral scan of the Bogies, or otherwise, the system should be on a metadata level. Therefore customers might disable AI driven features or might pass on solutions like Fortinet FortiEDR. 

Fortinet FortiEDR has an ML component from the initial versions of the product before it became a trend. I would rate the solution overall as seven out of ten. I believe Fortinet FortiEDR can be much better based on my experience working with basic antiviruses since Symantec Version 6.0 and McAfee Version 2.0 were relevant.

I would definitely recommend Fortinet FortiEDR to organizations with users between 2000 and 5000 because it's an affordable solution compared to others. But Sophos has a better storage feature than Fortinet FortiEDR, which can help detect ATP if an endpoint misses. For SMBs, Sophos might be a better option for storage facilities. 

We had a ransomware attack in 2017, and that's when we went with enSilo, which is now called FortiEDR. It helps us to detect the hash files and all that. So far, it's really good. It detects any kind of anomaly. If any installation is happening, it checks the process and everything else and lets us know how it works.

It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism.

Fortinet FortiEDR is also very straightforward and easy to maintain.

They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller.

I have been using this solution for three years.

It is really good.

It is scalable. Currently, around 1500 users are using it.

The support has gone down a little bit since Fortinet acquired enSilo. Earlier, because they were a small company, they used to pay more attention to the customers and proactively contact us for certain things, like product updates. The support structure has now changed. Now, it's a big umbrella. Fortinet is a big fish, so they can't contact you as much because they have more clients. As enSilo, it was a smaller footprint, and it was kind of personalized support.

The initial setup was simple. The deployment time depends on how big the implementation is. Ours is a big organization. It took us a week to deploy to our systems, and that's obviously because we were pushing those agents. Some of our sites are so remote that they can only have 1MB lines. So, when you push the agent, it obviously takes time.

We have a small team of only seven people for implementation. One dev person deals with it.

Overall, we are quite happy with this product. It basically works the way we want it since we have installed it. It's as per expectations. 

I would rate Fortinet FortiEDR a nine out of ten. 

After experiencing issues with ransomware, the company decided to implement technology that could enhance endpoint protection. As a result, we partnered with Fortinet and chose to use FortiEDR in our environment. FortiEDR helps block USB devices, protects specific applications, prevents unauthorized software installations, and controls lateral movement within the network. This allows us to maintain greater control over third-party devices and software within our IT infrastructure.

We have a specific policy to protect most of the software our employees use on EvoraMet, whether cloud-based or installed on Microsoft machines. We enforce a security rule where any software with a security score lower than three is blocked within the network. Employees who request access to such software can open a ticket. We'll then conduct a review to determine if allowing the software or if it should remain blocked is necessary. This policy helps us maintain a secure environment by controlling the use of low-rated software.

The best feature is FortiEDR's integration with the operating system kernel. In our case, we're using it on endpoints running Microsoft Windows 11, and this integration provides enhanced protection. FortiEDR safeguards all applications, scripts, and behaviors on the machine by embedding with the OS. The key modules we rely on include Execution Prevention, Exfiltration Prevention, and Ransomware Prevention. These are the most critical protections for our devices.

The control of scripts could be improved because you use Microsoft Active Directory and unnecessary scripts to keep the roles updated with company policies. We have some filters to block potential malicious scripts on the Roast. It blocks USB devices, like storage or other devices that the company does not allow, from trying to present some malware, etc.

I have been using Fortinet FortiEDR for six to eight months. We are a partner of Fortinet.

The installation process on the host is straightforward, though Fortinet could improve it, such as allowing email distribution lists. We work around this by providing the software and installation password to the IT team, who then deploy it on the machines.

Our company has around forty employees, and they travel, the deployment generally takes about five days to complete.

Security is implemented in layers. Protecting our endpoints is essential because we relied on a Microsoft solution that didn't provide centralized management or visibility into our network's behavior. It's important to have full control over the network, like FortiGate and wireless controllers, at the endpoint level.

Overall, I rate the solution an eight out of ten.

We use FortiEDR to detect malicious activities that primarily occur on the endpoints. For example, it can catch a server downloading malicious software or a user accidentally accessing a harmful URL. Three or four engineers manage the solution.

The console is easy to read. I also like the scanning part and the ability to move assets from one to the other.

FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things. 

If I'm scanning assets from the backend, I should be able to tell from my end if any malicious files were installed onto the server. It may be any server like Windows Server or the operating system for an endpoint laptop or desktop. 

We deployed FortiEDR around eight or nine months ago.

I rate FortiEDR 10 out of 10 for stability. 

Fortinet support is excellent. I don't deal with the Fortinet firewall, but a few of my colleagues are on the firewall team, and they say their T1 or P2 calls are handled smoothly.

Setting up FortiEDR isn't difficult. 

I rate FortiEDR 10 out of 10. I say go for it. 

The most valuable attributes of the solution stem from the features of the next-generation firewall.

I haven't seen the use of AI in the solution. In the future, I am interested to see the use of AI in Fortinet FortiEDR.

I have been using Fortinet FortiEDR for three years.

The downtime we faced in our company was not because of Fortinet FortiEDR.

It is a scalable solution.

I rate the technical support a seven out of ten.

Neutral

The initial setup of Fortinet FortiEDR was straightforward.

The solution is deployed on an on-premises model.

From what I remember, the product's deployment process did not take too long.

I am still in the process of comparing Fortinet FortiEDR to Cisco, and till now, I have found Fortinet FortiEDR to be an easier tool to use.

I recommend those who plan to use the solution to give it a try. Considering all the use cases, different environments, and costs, people need to find the best solution that suits them well.

I rate the overall product an eight out of ten.