Fortinet FortiEDR Reviews

We work with the end-to-end Fortinet portfolio, especially their UTM firewall, anti-APT, and EDR solutions.

Fortinet has improved our customer satisfaction. This is primarily what I see.

Fortinet FortiEDR is easy to use. It is easy to deploy, manage, and configure.

Fortinet helps free up around 14 percent of our staff's time to work on other projects.

Fortinet is very user-friendly for customers. The support is also very good.

To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced.

We are a global system integration partner with Fortinet, and we have been reselling Fortinet products for more than ten years.

I give the stability an eight out of ten.

I give the scalability a seven out of ten. Fortinet must consider performance when scaling, and ensure that the performance is not impacted.

The technical support is good.

Positive

We switched to Fortinet because it is easy to use.

The initial setup is straightforward. The deployment configuration is straightforward.

We are a reseller, so we implement the solution for our clients.

We have seen a return on investment in the form of time saved and increased customer satisfaction.

The pricing is good. Prices used to be lower, but I think they are getting higher.

I evaluated Palo Alto and Check Point firewalls. Fortinet is user-friendly.

I give Fortinet FortiEDR an eight out of ten.

The time to value depends on the complexity of the solution and can take anywhere from two to fifteen days.

This is my third time attending RSA. I always look forward to meeting my old friends, and I always come away with a lot of knowledge.

Attending RSA gives us the opportunity to explore new cybersecurity vendors for potential future purchases.

The solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features. 

I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components. 

I have been working with the product for three years. 

I would rate the solution's stability an eight out of ten. 

I would rate the product's scalability a ten out of ten. 

I would rate the solution's setup an eight out of ten. We have deployed the solution on the cloud and on-prem. The tool's deployment took three weeks to complete. 

I would rate the solution's pricing an eight out of ten. 

I would rate the product an eight out of ten. We work with medium customers. The product's integration and customer service are great. 

The primary use case of the solution is to help protect our components.

Forensics is a valuable feature of Fortinet FortiEDR.

When the Fortinet FortiEDR is enabled sometimes our applications stop. The solution causes our applications to crash. There is room for better integration to prevent stability.

The exception handling for the on-prem version has a cap compared to the cloud version and can be improved.

I have been using the solution for ten months.

The solution is not stable. I give the stability a two out of ten.

The solution is scalable.

We have 2,000 people using the solution.

We have a premium technical support service through Fortinet.

The initial setup is complex. I give the deployment a three out of ten.

We are still in the process of deploying the solution.

The price is comprable to other endpoint security solutions.

I give the solution a five out of ten.

Three dedicated people are required for maintenance.

I do not recommend the on-premise version of the Fortinet FortiEDR. I recommend people use the cloud version instead because it is more stable.

The implementation that we have is on one municipality in Serbia with, for example, 300 plus users. It was the FortiGate F200 EDR solution with an appliance and the necessary one-year support.

The best features depends on the customer. Our primary goal is to our customers. Mostly our customers use this as an endpoint solution for the workstations and really find it quite effective.

The stability is very good. 

It is scalable. 

The solution is pretty straightforward to set up.

We'd like to see more one-to-one product presentations for the distribution channels. You must know the technical issues and technical possibilities of this solution very well. It would be nice to have some sort of help to explain the potential of the product.

I've been using the solution for approximately three years. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

The scalability is okay. If you want to expand on some other products in the Fortinet Portfolio, it is very, very easy. For example, we're also using Fortinet's FortiNAC solution for IoT platforms or IoT devices. 

We have 500 users that use this solution daily.

We haven't really dealt with technical support.

We do have EDR solutions from other companies as well. 

We are a technical crew. Therefore, we had nice training, and everything worked quite well. We are satisfied with the process. It's not too difficult. That said, you must have knowledge of the product if you want to do an implementation for this kind of device. On a scale of one to ten, it's a seven. It's okay.

The pricing is pretty reasonable. I would rate it four out of five in terms of affordability.

We are a Fortinet partner. We are a system integrator company. We have some projects that use FortiGate products. We are a company that does business only in the public sector, in the government sector. We don't do corporate.

I'd advise those new to the solution to go one step at a time and not immediately try to tackle all of the features at once. As you grow, you can keep adding on and begin to implement other services. 

I'd rate the solution nine out of ten.

We own facility houses for the elderly and I'm a network and system admin. We are customers of Fortinet.

The solution is stable and scalable. 

We'd like to be able to put this on our mobile devices and make secure connections to our network. It would be great if we could bring this product in a single MDM application for mobiles, Androids, and for IOSs. It's complicated to administer so I'd like one application for all these things. 

I've been using this solution for two years. 

The solution is stable. 

The product is scalable, we have 30 users in our company. 

The initial setup is a little complicated. We have three admins currently involved. 

Licensing costs could be lower. 

This product is currently in our test environment and I like it and rate FortiEDR eight out of 10. 

We use FortiEDR in the education sector, where we have customers with multiple students, each with their mobile phones and endpoints. Our primary use case involves protecting and monitoring these endpoints for threats or anomalies. It helps us correlate incidents and events to ensure a secure environment for our clients.

The integration capability with FortiGate has been valuable as it enhances our customers' network visibility. Additionally, the automated response features, which allow us to quarantine endpoints and conduct further investigations when threats are detected, have proven effective in maintaining security.

The platform could be improved by enhancing network visibility and reducing the frequency of false positives. Leveraging AI for more accurate threat detection could also significantly improve its effectiveness.

I have been working with FortiEDR for around three years.

I find the platform to be stable. I rate the stability an eight out of ten.

I would rate the product scalability an eight out of ten. It effectively scales to meet the needs of medium-sized organizations.

The setup and deployment are relatively straightforward.

The platform is cost-effective. I rate the pricing a ten. 

FortiEDR is a robust solution for medium-sized companies, especially in sectors like education where endpoint security is crucial. Its integration with other Fortinet products can significantly enhance network security and visibility.

I rate the product an eight. 

The most valuable attributes of the solution stem from the features of the next-generation firewall.

I haven't seen the use of AI in the solution. In the future, I am interested to see the use of AI in Fortinet FortiEDR.

I have been using Fortinet FortiEDR for three years.

The downtime we faced in our company was not because of Fortinet FortiEDR.

It is a scalable solution.

I rate the technical support a seven out of ten.

Neutral

The initial setup of Fortinet FortiEDR was straightforward.

The solution is deployed on an on-premises model.

From what I remember, the product's deployment process did not take too long.

I am still in the process of comparing Fortinet FortiEDR to Cisco, and till now, I have found Fortinet FortiEDR to be an easier tool to use.

I recommend those who plan to use the solution to give it a try. Considering all the use cases, different environments, and costs, people need to find the best solution that suits them well.

I rate the overall product an eight out of ten.

We use this product to deploy to all the clients we have to monitor any kind of suspicious activities occurring on the end points besides antivirus. This will kind of automate their response basically with the EDR. I'm a security analyst and we are customers of Fortinet. 

Since we've had this solution we've been able to monitor different hosts of services and different devices effectively. We can also automate to save a lot of time instead of doing things manually.

The most valuable features would be the ability to get forensics details and also memory exfiltration so we can analyze them separately after an incident.

Detections could definitely be improved. It's still detecting some things that it shouldn't be like Microsoft Intune and 365 devices as well.

I'd like to see an improvement in the reporting. There are currently no reporting capabilities so I would definitely want to see that.

I've been using this solution for 18 months. 

The solution is stable.

We haven't had issues with scalability and we have over 5,000 endpoints. In the security team we have four people who use the solution daily. The others use it in case of emergency.

The initial setup was very straightforward. 

This is definitely a good product and will make your life easier. 

I would rate this solution a seven out of 10.