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Cyber Security Analyst at a retailer with 1,001-5,000 employees
Real User
Is stable and scalable but limited in the number of details it provides
Pros and Cons
  • "It is stable and scalable."
  • "The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"

What is most valuable?

It is stable and scalable.

What needs improvement?

Comparatively, it works fine, but the amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions. The ability to make certain changes or investigate is also limited.

Also, the investigation and the details, which I would get when I'm looking into it, and the ways I could configure or white list or black list a few things are also limited. It is not up to an extent where it can give me granular options to do that.

For how long have I used the solution?

I've been using it for about a year.

What do I think about the stability of the solution?

The stability is pretty good.

Buyer's Guide
Fortinet FortiEDR
November 2024
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814,649 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is scalable.

What other advice do I have?

For some organizations, FortiEDR is good enough, but for others, it's not. It depends on the organization's infrastructure.

I would rate Fortinet FortiEDR at six on a scale from one to ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ChandanMunshi - PeerSpot reviewer
Chief Technical Officer at Provision Technologies LLP
Real User
Has an easy setup and good firewall response
Pros and Cons
  • "The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
  • "The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."

What is most valuable?

The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration. 

The security is also very good and the firewall response is good. 

What needs improvement?

Clients want to be in a hybrid mix and match mode. The security needs to be relevant in that way as well. It has to be online, on the cloud and on-premises. This is the customer's mindset. They don't want to go for user applications on the cloud. They think it will fail and the data will be inaccessible. They don't want to go to the cloud platform. The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud. 

For how long have I used the solution?

I have been using FortiEDR for the last year. 

What do I think about the stability of the solution?

It runs constantly, 24/7. It is quite stable. We haven't had any stability issues. 

What do I think about the scalability of the solution?

It is scalable. It is good for both small and large companies. Security has to be strong, it should be at the same standard. It's suitable for all business sizes. 

How are customer service and technical support?

We haven't needed to contact support for EDR. 

How was the initial setup?

The deployment can be done in one week. We have configured it within a week. It takes generally three people to set it up. I supervise the team. 

What's my experience with pricing, setup cost, and licensing?

There are no additional costs. 

What other advice do I have?

As of now, it's very good. We don't have a lot of challenges. The EDR concept is new to the market. It doesn't have a lot of competition. As of now, we don't have a lot of user input. If it's on the market for a few more years, I'm sure people will have more feedback.

We do our own documentation and share the whitepapers with our clients. I don't find Fortinet to be a difficult tool. The reporting is good and designed in a way that even a newcomer can use it easily. As of now those clients who have migrated from other security vendors don't have a lot of challenges. The clients appreciate the technology and report that they have tangible benefits.

I would rate it a nine out of ten. All of the requirements are addressed nicely and the security is covered. It has everything it needs. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Fortinet FortiEDR
November 2024
Learn what your peers think about Fortinet FortiEDR. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
Manager Networking Solutions at CCS Computer's Pvt Ltd
Real User
A stable solution with a straightforward setup and good technical support
Pros and Cons
  • "Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
  • "The solution should address emerging threats like SQL injection."

What is our primary use case?

The solution is used by a small organization of around 500 end users to provide online courses to their students.

What is most valuable?

Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.

What needs improvement?

Fortinet FortiEDR should include some of the new features and better pricing. The solution should address emerging threats like SQL injection. It would be good if the solution detects ransomware files.

For how long have I used the solution?

We have implemented Fortinet FortiEDR for our clients, and they have been using it for the last two to three years.

What do I think about the stability of the solution?

Fortinet FortiEDR is a stable solution. Our client has been running it successfully for the last three years.

How are customer service and support?

The solution's technical support is good and fast.

How was the initial setup?

The solution's initial setup is very straightforward.

What about the implementation team?

The solution was deployed within a week.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiEDR has a yearly subscription. The solution's pricing should be improved because other players in the market are coming up with competitive prices.

What other advice do I have?

Two to three people are required to deploy Fortinet FortiEDR.

Overall, I rate Fortinet FortiEDR an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
it_user1430793 - PeerSpot reviewer
Security Analyst at a tech services company with 11-50 employees
Real User
Automation saves us time; forensic detailing and memory exfiltration are great for separate analysis
Pros and Cons
  • "Ability to get forensics details and also memory exfiltration."
  • "Detections could be improved."

What is our primary use case?

We use this product to deploy to all the clients we have to monitor any kind of suspicious activities occurring on the end points besides antivirus. This will kind of automate their response basically with the EDR. I'm a security analyst and we are customers of Fortinet. 

How has it helped my organization?

Since we've had this solution we've been able to monitor different hosts of services and different devices effectively. We can also automate to save a lot of time instead of doing things manually.

What is most valuable?

The most valuable features would be the ability to get forensics details and also memory exfiltration so we can analyze them separately after an incident.

What needs improvement?

Detections could definitely be improved. It's still detecting some things that it shouldn't be like Microsoft Intune and 365 devices as well.

I'd like to see an improvement in the reporting. There are currently no reporting capabilities so I would definitely want to see that.

For how long have I used the solution?

I've been using this solution for 18 months. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We haven't had issues with scalability and we have over 5,000 endpoints. In the security team we have four people who use the solution daily. The others use it in case of emergency.

How was the initial setup?

The initial setup was very straightforward. 

What other advice do I have?

This is definitely a good product and will make your life easier. 

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cybersecurity Lead at a tech vendor with 10,001+ employees
Real User
Top 20
Easy to configure and use, and improved our customer satisfaction
Pros and Cons
  • "Fortinet is very user-friendly for customers."
  • "To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."

What is our primary use case?

We work with the end-to-end Fortinet portfolio, especially their UTM firewall, anti-APT, and EDR solutions.

How has it helped my organization?

Fortinet has improved our customer satisfaction. This is primarily what I see.

Fortinet FortiEDR is easy to use. It is easy to deploy, manage, and configure.

Fortinet helps free up around 14 percent of our staff's time to work on other projects.

What is most valuable?

Fortinet is very user-friendly for customers. The support is also very good.

What needs improvement?

To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced.

For how long have I used the solution?

We are a global system integration partner with Fortinet, and we have been reselling Fortinet products for more than ten years.

What do I think about the stability of the solution?

I give the stability an eight out of ten.

What do I think about the scalability of the solution?

I give the scalability a seven out of ten. Fortinet must consider performance when scaling, and ensure that the performance is not impacted.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched to Fortinet because it is easy to use.

How was the initial setup?

The initial setup is straightforward. The deployment configuration is straightforward.

What about the implementation team?

We are a reseller, so we implement the solution for our clients.

What was our ROI?

We have seen a return on investment in the form of time saved and increased customer satisfaction.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. Prices used to be lower, but I think they are getting higher.

Which other solutions did I evaluate?

I evaluated Palo Alto and Check Point firewalls. Fortinet is user-friendly.

What other advice do I have?

I give Fortinet FortiEDR an eight out of ten.

The time to value depends on the complexity of the solution and can take anywhere from two to fifteen days.

This is my third time attending RSA. I always look forward to meeting my old friends, and I always come away with a lot of knowledge.

Attending RSA gives us the opportunity to explore new cybersecurity vendors for potential future purchases.

Disclosure: My company has a business relationship with this vendor other than being a customer: GSI partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiEDR Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Fortinet FortiEDR Report and get advice and tips from experienced pros sharing their opinions.