I rent spaces for the company. I provide the services for the internet for that company, something like coworking. I need to create policies to prevent intrusions on my clients. I create the policies for each client, and I select the company and create the policy with the specific needs. After that, I apply it for the WLAN for that client. That way, I prevent intrusions on the network.
IT at Stak
User-friendly, powerful, and has useful training certifications available
Pros and Cons
- "I love the interface."
- "The reporting was limited."
What is our primary use case?
What is most valuable?
It meets my needs.
The product is very user-friendly.
It is quite scalable.
I love the interface.
The power is great.
I have a limited embedded team in IT. I have one man on the team for 1,000 users. And this person can manage all the infrastructure due to the fact that the console is very easy, and the people are very happy with the results pertaining to that interface.
Also, I have created VPNs for all my users to work from their homes.
What needs improvement?
It is very complex.
There are a variety of improvements that can be made.
The reporting was limited. I had to use FortiAnalyzer to obtain a complete solution. The reports are very limited with the solution, basically. Once you implement FortiAnalyzer, you can create very, very detailed reports for all the networks.
For how long have I used the solution?
I've been using the solution for two years now.
Buyer's Guide
Fortinet FortiGate IPS
January 2025
Learn what your peers think about Fortinet FortiGate IPS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The solution scales well. It's not an issue at all if you need to expand.
How are customer service and support?
Technical support is good. I have additional support from my provider. My provider is a Platinum partner, and half of the technicians have Level 7 or 8 in Fortinet certifications.
Which solution did I use previously and why did I switch?
In the past, I was working with Cisco and Aruba, however, this was more power and the cost was great.
How was the initial setup?
The setup is a bit complex. However, I only need three weeks to create the machines' settings.
What's my experience with pricing, setup cost, and licensing?
For two firewalls with IPS and two access points, FortiAnalyzer, with maybe ten switches, we pay maybe $4,000 a year.
We don't pay any additional costs.
What other advice do I have?
I use a lot of Fortinet devices.
I'm a customer and end-user.
I'd rate the solution ten out of ten.
Everything is good. The support is very, very expert. When you need help, all the people are ready to assist - and that is great. Only I recommended new users to take maybe the certification basics, NSE 1, NSE 2. It's free in the academy for Fortinet. Most problems you can fix with that information and that education, so it's very helpful to be knowledgable.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Optical Fiber Splicer at Tachyon Broadband
Reliable and easy to set up with good security features
Pros and Cons
- "The product is scalable."
- "There could be more modifications."
What is our primary use case?
We primarily use the solution for security purposes.
What is most valuable?
Some security features are used for side blocking and antivirus and application control and bandwidth control. These are important for us.
The initial setup is straightforward.
It's a reliable tool.
The product is scalable.
What needs improvement?
There could be more modifications. Some features are enabled, however, compared to Fortinet, some features are not easy.
Sometimes the dashboard does not open properly. When we add more options, SD-WAN features, and user control features, the opening is very slow. It does not sync properly.
For how long have I used the solution?
We've used the solution for one or two years.
What do I think about the stability of the solution?
The solution is stable and quite reliable. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. There is no hardware. There are many clients and we have not had any complaints so far in regard to the product.
How are customer service and support?
Technical support is good, however, they do not respond quickly. They respond late. When we log the case, there's no priority with service. You can't get a response, for example, within an hour or two unless you have priority. Cisco, in contrast, divides its services into P1, P2, or P3. That way, if something is recognized as a P1, they get help much faster.
Which solution did I use previously and why did I switch?
I also work with Cisco. I'm also aware of Palo Alto as an option.
How was the initial setup?
The initial setup is straightforward and not complex. It's easy compared to Palo Alto and a few others.
Our deployment of Fortinet FortiGate took two years.
What about the implementation team?
We are resellers. We are able to handle the setup and deployment.
What other advice do I have?
We are resellers.
The Fortinet 201 and 900 series are very good.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiGate IPS
January 2025
Learn what your peers think about Fortinet FortiGate IPS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Director of Finance at Pakuwon
Ensuring network protection with robust IPS solution and good training
Pros and Cons
- "Having IPS helps in ensuring that our network is protected from potential threats, which is crucial as we implement our payment gateway."
- "Maybe they can offer a smaller scope for a cheaper price for smaller organizations."
What is our primary use case?
Since we are going to implement a payment gateway, digitalizing our payment to the vendors, where they can upload their invoice, we think it is really necessary to upgrade our network from the potential threat. So, we use Fortinet FortiGate IPS to address this.
How has it helped my organization?
Having IPS helps in ensuring that our network is protected from potential threats, which is crucial as we implement our payment gateway.
What is most valuable?
My IT team has not had any complaints and finds Fortinet FortiGate IPS quite smooth. We also get yearly updates and training from the vendors.
What needs improvement?
Pricing is one of the factors that need improvement. Maybe they can offer a smaller scope for a cheaper price for smaller organizations.
For how long have I used the solution?
We have been using Fortinet FortiGate IPS for about three to four years.
What do I think about the stability of the solution?
I rate the stability of the solution as nine out of ten. We have not experienced any bugs, glitches, or downtime. It is stable.
What do I think about the scalability of the solution?
I rate the scalability of the solution as nine out of ten.
How are customer service and support?
I rate the customer service and support as nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup took about two to three weeks, with everything completed within one and a half to two months, considering we have multiple locations.
What about the implementation team?
My IT team, which is small (about three to five people), handled this.
What's my experience with pricing, setup cost, and licensing?
Pricing is expensive compared to other solutions. I would rate it as nine out of ten in terms of expense.
What other advice do I have?
I recommend Fortinet FortiGate IPS to others due to its stability and effectiveness.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 25, 2024
Flag as inappropriateCEO at iTeam sarl
Provides an ease of deploying IoT security and good stability
Pros and Cons
- "The product's most valuable feature is the ease of deploying IoT security with a single click. Additionally, the frequent updates to the online database ensure that our security measures are always up to date, enhancing our protection against emerging threats."
- "One area for improvement is the licensing policy. If support licenses are not renewed, the product's functionality ceases, which can be disruptive."
What is our primary use case?
We primarily use the product to enhance our network security infrastructure. It monitors and investigates inbound and outbound traffic across our organization, ensuring comprehensive security coverage.
What is most valuable?
The product's most valuable feature is the ease of deploying IoT security with a single click. Additionally, the frequent updates to the online database ensure that our security measures are always up to date, enhancing our protection against emerging threats.
What needs improvement?
One area for improvement is the licensing policy. If support licenses are not renewed, the product's functionality ceases, which can be disruptive.
Integrating more advanced threat detection capabilities utilizing artificial intelligence would be highly beneficial in future releases.
For how long have I used the solution?
I have been using FortiGate IPS for around 15 years.
What do I think about the stability of the solution?
The solution is highly stable, with minimal disruptions. I rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
Once deployed, the product scalability is constrained, requiring appliance upgrades for increased capacity.
How are customer service and support?
The customer support team is responsive but relies heavily on external partners for frontline assistance, which can lead to delays in critical situations.
How would you rate customer service and support?
Negative
How was the initial setup?
The initial setup is straightforward for those with a technical background in network security. However, configuring the system requires a deep understanding of the product.
What about the implementation team?
We implemented FortiGate IPS with our technical team, which has extensive experience with network security solutions.
What was our ROI?
Since implementing FortiGate IPS, we've seen an approximately ten percent reduction in operational costs, largely due to consolidating security measures onto a single platform.
What's my experience with pricing, setup cost, and licensing?
The platform offers a reasonable price point compared to its competitors.
Which other solutions did I evaluate?
Before opting for FortiGate IPS, I evaluated several competitors, including Palo Alto, Checkpoint, WatchGuard, Barracuda, SonicWall, and Sophos.
What other advice do I have?
FortiGate IPS is a solid choice for organizations seeking comprehensive network security. Ensure your team has the technical knowledge required for effective deployment and ongoing management.
I rate it an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 8, 2024
Flag as inappropriateCEO at Merit Technology Solutions (Pty) Ltd
Positively influenced our security operations
Pros and Cons
- "The most significant aspect of IPS is self-explanatory as it primarily focuses on intrusion prevention, which is crucial for Fortinet's internal outbreak prevention efforts and ensuring compliance on endpoint devices."
- "There is room for improvement in being proactive about identifying and integrating new signatures."
What is our primary use case?
We use Fortinet's intrusion prevention feature to ensure network security. This involves actively monitoring network activity for any suspicious behavior using predefined signatures and other detection methods. The goal is to proactively identify and block known threats to prevent any unauthorized or malicious activity on the network. The majority of our clients operate within the financial and retail sectors.
How has it helped my organization?
It seamlessly integrates with the existing network infrastructure, particularly from a firewall standpoint. This integration involves thorough inspection across all interfaces and segmentation layers via the firewall. IPS is utilized for both intercommunication and breakout communications, where it effectively detects and prevents outbreaks through its IP signature-checking capabilities.
It has enhanced the network security posture of our customers.
The performance and accuracy of FortiGate IPS have positively influenced security operations.
What is most valuable?
The most significant aspect of IPS is self-explanatory as it primarily focuses on intrusion prevention, which is crucial for Fortinet's internal outbreak prevention efforts and ensuring compliance on endpoint devices.
What needs improvement?
There is room for improvement in being proactive about identifying and integrating new signatures.
For how long have I used the solution?
I have been working with it for ten years.
What do I think about the stability of the solution?
It offers excellent stability. I would rate it ten out of ten.
What do I think about the scalability of the solution?
I have a diverse clientele, ranging from international enterprises to several private companies.
How are customer service and support?
I would rate customer service and support eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. I would rate it ten out of ten.
What about the implementation team?
We haven't faced any challenges with IPS regarding its deployment or management, it is straightforward. You simply add it to the policy where you want IPS inspection applied and roll it out centrally. This process is quick and can take between minutes to a maximum of an hour, depending on the number of sites involved.
What was our ROI?
When evaluating ROI based on exposures, it's challenging to quantify. However, there are definite improvements in enhancements and proactive isolation capabilities, particularly in outbreak prevention. These improvements could potentially lead to reductions in downtime, technical service requirements, and other associated costs.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable.
What other advice do I have?
My first recommendation for any deployment is always to enable IPS. Overall, I would rate it ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant
Group IT Manager at Araliya Group of Companies
Reliable solution for software security and networks, but they should focus on IP-controlling functions
Pros and Cons
- "It is a reliable solution."
- "They should add a feature for detailed reporting."
What is our primary use case?
I am using the product for enterprise network and security purposes.
What is most valuable?
I like the tool’s capabilities of integrating security around social media, site booking, and other essential features.
What needs improvement?
They can improve in the area of creating daily, monthly, and item-wise reporting. I think they should focus on including IP-controlling functions.
I would like for Fortinet to add a ransomware protection feature in the next release.
For how long have I used the solution?
I have been working with it for the last five years.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten.
What do I think about the scalability of the solution?
It is highly scalable. We have around 100 users using this solution in one location. Around 60 users use it in a second location and a minimum of 40 users use the solution in a third location. These users are both on the engineering and management levels. I would rate it eight out of ten for scalability.
How are customer service and support?
They provide good technical support. I would rate it a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Initially, I worked with Palo Alto. I switched to FortiGate because it is a reliable product.
How was the initial setup?
I found the process easy. The implementation took just an hour to complete.
What about the implementation team?
I did the implementation myself. If the implementation was more difficult, I would have needed more help from Fortinet. One IT manager maintains the solution.
What's my experience with pricing, setup cost, and licensing?
We pay a monthly licensing fee and there are no additional costs.
What other advice do I have?
I would rate Fortinet FortiGate a seven out of ten. I would recommend this solution to others. However, sometimes I have some troubleshooting problems and that is why I think a seven is suitable.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior IT specialist at Saudia Airlines
A stable and effective solution for controlling browsing traffic
Pros and Cons
- "The solution effectively controls browsing traffic."
- "The dashboard is not user friendly so is a bit complicated."
What is our primary use case?
Our company uses the solution as a firewall for our tech network.
We just added the solution and currently only use it to control browsing traffic and block social media. We have 100 employees and IT staff using the solution.
What is most valuable?
The solution effectively controls browsing traffic.
What needs improvement?
The dashboard is not user friendly so is a bit complicated. Training is important or you will suffer when completing tasks.
We would like the ability to divide users by position and assign different rules to each position. For example, managers are allowed to browse YouTube but employees are not allowed.
For how long have I used the solution?
I have been using the solution for two months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We have not yet needed technical support.
Which solution did I use previously and why did I switch?
We did not previously use another solution.
How was the initial setup?
The initial setup was straightforward and took a few hours.
What about the implementation team?
A third-party company handled our setup and implementation.
Two administrators handle ongoing maintenance.
What other advice do I have?
I recommend the solution and rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of Infrastructure at a manufacturing company with 201-500 employees
Enhance reporting and operational efficiency with detailed insights
Pros and Cons
- "FortiAnalyzer's capability to provide detailed reporting based on various criteria is highly valuable."
- "Like any hardware, it has finite scalability restrictions."
What is our primary use case?
I use FortiAnalyzer for reporting. It provides log management solutions for my enterprise, which is in the manufacturing sector.
What is most valuable?
FortiAnalyzer's capability to provide detailed reporting based on various criteria is highly valuable. It allows for better log management in my enterprise. The IPS functionality and the reporting capabilities of FortiAnalyzer also help in maintaining efficient operations.
For how long have I used the solution?
I have around three years of experience with Fortinet solutions.
What do I think about the stability of the solution?
The solution has been very stable.
What do I think about the scalability of the solution?
I must select the right size firewall to match my traffic flow rate. It is important to pick a large enough firewall to meet the site's specific needs. Like any hardware, it has finite scalability restrictions.
How are customer service and support?
I have been satisfied with FortiGate support. Even though I work through a managed provider, I believe FortiGate provides good support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
At my last company, I switched from Cisco to FortiGate due to performance and functionality.
How was the initial setup?
My service provider manages the setup, so I do not have direct experience with the initial setup.
What about the implementation team?
My implementation is managed by a third-party provider, and I do not handle equipment directly.
What was our ROI?
It is hard to measure, but the return on investment with Fortinet has been good with improvements in operational impact.
What's my experience with pricing, setup cost, and licensing?
The hardware is competitively priced.
Which other solutions did I evaluate?
I switched from Cisco due to performance and functionality improvements with Fortinet.
What other advice do I have?
I never rate anything a perfect ten. There is always room for improvement in any product. I rate the overall solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Dec 12, 2024
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