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Pre-sales Engineer at TALAN SYSTEMS
Real User
Low price and integrates well with other Fortinet solutions but the initial setup is complex
Pros and Cons
  • "The most valuable features are the low price and its ability to integrate with other Fortinet products."
  • "The downside of this solution is that it is difficult to implement policies on FortiMail."

What is our primary use case?

I work for an IT Technical company and I sell this solution to other companies.

What is most valuable?

The most valuable features are the low price and its ability to integrate with other Fortinet products. Fortinet has the concept of a security fabric that includes FortiMail and FortiGate, and everything works well together. Some solutions, such as FortiMail, have both hardware and software for the machine. Customers with more money buy the hardware.

What needs improvement?

The downside of this solution is that it is difficult to implement policies on FortiMail.

As an example, if a customer manages FortiMail using a different SCL, it is difficult to implement in the customer's box and FortiMail.

For how long have I used the solution?

I have been using this solution for six or seven years.

Buyer's Guide
Fortinet FortiMail Cloud
March 2025
Learn what your peers think about Fortinet FortiMail Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable, we have no issues with the scalability of this solution.

How are customer service and support?

The technical support is good. You are not directed to several other levels or engineers like other solutions. You are contacted and speak to an engineer in the language you prefer, but it's preferential available in English.

They are quick to respond and to resolve your issues.

Which solution did I use previously and why did I switch?

I have experience with Cisco hardware solutions.

How was the initial setup?

The initial setup is complex because there are government restrictions on the use of the cloud here in Ukraine. Data cannot be sent to another country if it belongs to a government organization.

It is very simple to deploy and you need one or two engineers to maintain this solution.

If you have an experienced engineer it takes one day to deploy.

What's my experience with pricing, setup cost, and licensing?

It's a low budget solution. You only have to purchase one license for multiple participants. With Cisco, you purchase one license for ten users.

What other advice do I have?

I would recommend this solution and others based on my customer's needs.

I would rate FortiMail a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Engineer at a tech services company with 1-10 employees
Real User
Top 20
Stable product with an efficient feature for processed mail analysis
Pros and Cons
  • "It has the best feature for processed mail analysis."
  • "Its GUI needs improvement."

What is our primary use case?

We are using FortiMail Cloud for the SMTP mail gateway.

What is most valuable?

The product has the best feature for processed mail analysis.

What needs improvement?

FortiMail Cloud's GUI needs improvement. It could be more user-friendly and easier to navigate as well.

For how long have I used the solution?

We have been using FortiMail Cloud for less than a year.

What do I think about the stability of the solution?

Stability-wise, I rate the product an eight out of ten.

What do I think about the scalability of the solution?

I rate FortiMail Cloud's scalability a six out of ten.

How was the initial setup?

The licensing in terms of the provisioning process was complex for the initial setup.

What was our ROI?

The product allows us to have a few more functionalities, but there is no real difference in return on investment compared to previous years.

What's my experience with pricing, setup cost, and licensing?

FortiMail Cloud has a reasonable price, although its licensing is complex.

What other advice do I have?

There is no huge difference between FortiMail, Proofpoint, or Cisco IronPort devices. I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiMail Cloud
March 2025
Learn what your peers think about Fortinet FortiMail Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
PeerSpot user
Technical Operations Manager at Turrito Networks
Real User
Good advanced threat protection, stable, and easy to scale
Pros and Cons
  • "The most valuable feature is the advanced threat protection."
  • "I would like to see more advanced sandbox features, where you can actually download to a machine where you can test."

What is our primary use case?

The primary use case for this solution is the security of email.

What is most valuable?

The most valuable feature is the advanced threat protection.

What needs improvement?

This solution is expensive, so the pricing could be improved to be more competitive.

I would like to see more advanced sandbox features, where you can actually download to a machine where you can test.

For how long have I used the solution?

We have been implementing this solution for about three and a half years.

What do I think about the stability of the solution?

I am happy with the stability. We haven't had a bug or a crash yet. Normally, it's set and forget, and we don't have to worry about bugs or anything.

What do I think about the scalability of the solution?

It is easy to scale this solution.

We have about sixteen clients using this solution, and the user count is well above one thousand. Some of them are IT managers but the majority are end-users.

How are customer service and technical support?

We have been in touch with technical support twice, although it was for FortiGate and FortiAnalyzer. We are happy with the support provided by Fortinet.

Which solution did I use previously and why did I switch?

We use the Cisco security stack as well. The only reasons we use both have to do with scalability and price.

How was the initial setup?

The complexity of the initial setup depends on the implementor's experience. If you know what you're doing then it's easy, but if you don't then I think it's complex.

What about the implementation team?

The first time we implemented this solution we had assistance from our distributor. After that, we started doing it ourselves.

What's my experience with pricing, setup cost, and licensing?

The price of this solution could be more competitive.

What other advice do I have?

My advice to anyone who is implementing this solution is to make sure that it is always kept up to date with the latest in threat protection. That is the most important thing.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Specialist at a tech services company with 51-200 employees
Real User
Good antispam and URL analysis features help protect our network
Pros and Cons
  • "FortiMail Cloud is very fast."
  • "Networking should be simplified."

What is our primary use case?

FortiMail Cloud is part of our network security and DLP solution. We primarily use it for email protection, including antispam.

What is most valuable?

The most valuable features are the antispam and URL analysis. 

FortiMail Cloud is very fast.

What needs improvement?

Networking should be simplified.

For how long have I used the solution?

We have been using Fortinet FortiMail Cloud for about two years.

What do I think about the scalability of the solution?

This solution has great scalability.

How are customer service and technical support?

I have been in contact with technical support through the support portal. The support was fast and they took an interest in each of the problems they received. Overall, I am satisfied with it.

How was the initial setup?

I don't think that Fortinet is complex at all. It requires setting up the domains and the users, but it is not complex.

What about the implementation team?

I installed this solution on my own, and I discussed it with my colleague.

Which other solutions did I evaluate?

We did not put serious thought into solutions by other vendors because after looking at Fortinet, we found that it was quite simple, good, and full of features.

What other advice do I have?

My advice to anybody who is implementing this solution is to first ask what you want from your network and from your resources. Decide what it is what you want to achieve and then design your solution.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
ICT Professional at a tech services company with 51-200 employees
Real User
Straightforward to implement, Authenticates incoming email and verifies credentials
Pros and Cons
  • "The most valuable feature of this solution is the ability to check to see if the email is real."
  • "This solution is slow and it should be made faster."

What is our primary use case?

I use this solution for email security, including checking credentials.

We have an on-premises deployment.

What is most valuable?

The most valuable feature of this solution is the ability to check to see if the email is real.

What needs improvement?

This solution is slow and it should be made faster.

For how long have I used the solution?

I have been using this solution for two months.

What do I think about the stability of the solution?

I haven't been using this solution long enough to discuss stability.

What do I think about the scalability of the solution?

I have not tried scaling this solution yet.

How was the initial setup?

The initial setup of this solution is straightforward, as far as I remember.

What about the implementation team?

I searched online for help implementing this solution myself.

What other advice do I have?

I love FortiMail.

This is a solution that I might recommend.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1161366 - PeerSpot reviewer
Co-Founder at a tech services company with 1-10 employees
Real User
A stable solution, but sorting is missing and it is not as efficient as other products
Pros and Cons
  • "This solution is easy to install. The deployment takes about forty-five minutes."
  • "Email sorting is missing from this solution."

What is our primary use case?


We are resellers, and this is one of the solutions that I provide for my customers.

One of my Egyptian customers has lots of inboxes and we used this solution as a list box server. You can also use it for messaging security.

We have experience with the on-premises deployment.

What needs improvement?

When it comes to security, this solution is not as efficient as other products.

Email sorting is missing from this solution.

When it comes to internationalization, especially with the time and date, this solution is very limited. We need a third-party appliance to take care of that.

What do I think about the stability of the solution?

This solution is pretty stable, overall.

What do I think about the scalability of the solution?

We have twenty-five hundred mailboxes.

How are customer service and technical support?

We have had a couple of technical support cases, and support has not been a problem.

How was the initial setup?

This solution is easy to install. The deployment takes about forty-five minutes.

I update this solution regularly.

What about the implementation team?

I can do the installation myself.

What other advice do I have?

I have not used the cloud version of this solution, but I think that it will become more popular in the coming years.

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiMail Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Fortinet FortiMail Cloud Report and get advice and tips from experienced pros sharing their opinions.