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PeerSpot user
Technical Operations Manager at Turrito Networks
Real User
Good advanced threat protection, stable, and easy to scale
Pros and Cons
  • "The most valuable feature is the advanced threat protection."
  • "I would like to see more advanced sandbox features, where you can actually download to a machine where you can test."

What is our primary use case?

The primary use case for this solution is the security of email.

What is most valuable?

The most valuable feature is the advanced threat protection.

What needs improvement?

This solution is expensive, so the pricing could be improved to be more competitive.

I would like to see more advanced sandbox features, where you can actually download to a machine where you can test.

For how long have I used the solution?

We have been implementing this solution for about three and a half years.
Buyer's Guide
Fortinet FortiMail Cloud
February 2025
Learn what your peers think about Fortinet FortiMail Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

What do I think about the stability of the solution?

I am happy with the stability. We haven't had a bug or a crash yet. Normally, it's set and forget, and we don't have to worry about bugs or anything.

What do I think about the scalability of the solution?

It is easy to scale this solution.

We have about sixteen clients using this solution, and the user count is well above one thousand. Some of them are IT managers but the majority are end-users.

How are customer service and support?

We have been in touch with technical support twice, although it was for FortiGate and FortiAnalyzer. We are happy with the support provided by Fortinet.

Which solution did I use previously and why did I switch?

We use the Cisco security stack as well. The only reasons we use both have to do with scalability and price.

How was the initial setup?

The complexity of the initial setup depends on the implementor's experience. If you know what you're doing then it's easy, but if you don't then I think it's complex.

What about the implementation team?

The first time we implemented this solution we had assistance from our distributor. After that, we started doing it ourselves.

What's my experience with pricing, setup cost, and licensing?

The price of this solution could be more competitive.

What other advice do I have?

My advice to anyone who is implementing this solution is to make sure that it is always kept up to date with the latest in threat protection. That is the most important thing.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Specialist at a tech services company with 51-200 employees
Real User
Good antispam and URL analysis features help protect our network
Pros and Cons
  • "FortiMail Cloud is very fast."
  • "Networking should be simplified."

What is our primary use case?

FortiMail Cloud is part of our network security and DLP solution. We primarily use it for email protection, including antispam.

What is most valuable?

The most valuable features are the antispam and URL analysis. 

FortiMail Cloud is very fast.

What needs improvement?

Networking should be simplified.

For how long have I used the solution?

We have been using Fortinet FortiMail Cloud for about two years.

What do I think about the scalability of the solution?

This solution has great scalability.

How are customer service and technical support?

I have been in contact with technical support through the support portal. The support was fast and they took an interest in each of the problems they received. Overall, I am satisfied with it.

How was the initial setup?

I don't think that Fortinet is complex at all. It requires setting up the domains and the users, but it is not complex.

What about the implementation team?

I installed this solution on my own, and I discussed it with my colleague.

Which other solutions did I evaluate?

We did not put serious thought into solutions by other vendors because after looking at Fortinet, we found that it was quite simple, good, and full of features.

What other advice do I have?

My advice to anybody who is implementing this solution is to first ask what you want from your network and from your resources. Decide what it is what you want to achieve and then design your solution.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Fortinet FortiMail Cloud
February 2025
Learn what your peers think about Fortinet FortiMail Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
PeerSpot user
ICT Professional at a tech services company with 51-200 employees
Real User
Straightforward to implement, Authenticates incoming email and verifies credentials
Pros and Cons
  • "The most valuable feature of this solution is the ability to check to see if the email is real."
  • "This solution is slow and it should be made faster."

What is our primary use case?

I use this solution for email security, including checking credentials.

We have an on-premises deployment.

What is most valuable?

The most valuable feature of this solution is the ability to check to see if the email is real.

What needs improvement?

This solution is slow and it should be made faster.

For how long have I used the solution?

I have been using this solution for two months.

What do I think about the stability of the solution?

I haven't been using this solution long enough to discuss stability.

What do I think about the scalability of the solution?

I have not tried scaling this solution yet.

How was the initial setup?

The initial setup of this solution is straightforward, as far as I remember.

What about the implementation team?

I searched online for help implementing this solution myself.

What other advice do I have?

I love FortiMail.

This is a solution that I might recommend.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1161366 - PeerSpot reviewer
Co-Founder at a tech services company with 1-10 employees
Real User
A stable solution, but sorting is missing and it is not as efficient as other products
Pros and Cons
  • "This solution is easy to install. The deployment takes about forty-five minutes."
  • "Email sorting is missing from this solution."

What is our primary use case?


We are resellers, and this is one of the solutions that I provide for my customers.

One of my Egyptian customers has lots of inboxes and we used this solution as a list box server. You can also use it for messaging security.

We have experience with the on-premises deployment.

What needs improvement?

When it comes to security, this solution is not as efficient as other products.

Email sorting is missing from this solution.

When it comes to internationalization, especially with the time and date, this solution is very limited. We need a third-party appliance to take care of that.

What do I think about the stability of the solution?

This solution is pretty stable, overall.

What do I think about the scalability of the solution?

We have twenty-five hundred mailboxes.

How are customer service and technical support?

We have had a couple of technical support cases, and support has not been a problem.

How was the initial setup?

This solution is easy to install. The deployment takes about forty-five minutes.

I update this solution regularly.

What about the implementation team?

I can do the installation myself.

What other advice do I have?

I have not used the cloud version of this solution, but I think that it will become more popular in the coming years.

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2650056 - PeerSpot reviewer
Cyber Security Engineer at a financial services firm with 501-1,000 employees
Real User
Manual email quarantine streamlines threat management while AI integration needs advancement
Pros and Cons
  • "The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies."
  • "Fortinet's support is really good."
  • "There are no specific new features I would suggest at this moment."
  • "FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."

What is our primary use case?

I primarily use FortiMail for email security, checking emails for spam, malware, and analyzing content for threats.

What is most valuable?

The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies. I can manually check and release them, which is a wonderful feature. 

Additionally, FortiMail's integration with other Fortinet solutions enhances the security part of the organization.

What needs improvement?

There are no specific new features I would suggest at this moment. FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology.

For how long have I used the solution?

I have been using it for more than three years.

What do I think about the stability of the solution?

I have never encountered any stability issues or technical errors with FortiMail.

How are customer service and support?

Fortinet's support is really good. I can contact them directly and have been satisfied with the service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have been using Forcepoint DLP features in some special cases but complement them with FortiMail.

What's my experience with pricing, setup cost, and licensing?

FortiMail is cost-efficient, however, Symantec Mail Gateway and DLP solutions might be comparable.

Which other solutions did I evaluate?

Symantec Mail Gateway and DLP solutions are competitive alternatives.

What other advice do I have?

On a scale of one to ten, I rate the overall solution at seven. 

FortiMail needs to develop itself further, especially in AI integration. Once AI features are fully implemented and developed, I anticipate a nine out of ten in the future.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Fortinet FortiMail Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Fortinet FortiMail Cloud Report and get advice and tips from experienced pros sharing their opinions.