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Fortinet FortiMail Cloud vs SendGrid comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Cloud Email
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Secure Email Gateway (SEG) (9th)
SendGrid
Ranking in Cloud Email
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Cloud Email category, the mindshare of Fortinet FortiMail Cloud is 2.0%, down from 2.2% compared to the previous year. The mindshare of SendGrid is 19.1%, down from 19.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email
 

Featured Reviews

Phakedi Mphela - PeerSpot reviewer
A great tool to detect threats that needs to introduce AI features in the future
Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me. Compared with Fortinet FortiMail Cloud, the top products in the market are its counterparts like Barracuda, TitanHQ, or Libraesva ESG. Fortinet FortiMail Cloud needs to catch up with its competitors in the market, especially in terms of features related to AI. Everything in Fortinet FortiMail is more analog and manual work instead of being automated.
Rastu Singh - PeerSpot reviewer
Clean and simple to use with good integration capabilities
There are lots of things that are quite good with SendGrid as compared to other platforms. For example, it is very easy to set up, and it is very clean and simple to use. The email integration is fairly easy, and I can say it is reliable. It also allows you to implement services from other platforms as well. So you can have multiple things in a single place. We're using the API. They provide certain add-ons, like Azure add-ons. You can connect with Azure as well. They have decent support in terms of any issues. They have a nice dashboard as well. It gives almost all information in a single place, and it is scalable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment is simple."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"The most valuable feature is the advanced threat protection."
"The most valuable features are filtering and sandboxing."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"The encryption features are most valuable to us."
"The scanners with FortiMail are valuable."
"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."
"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."
"It is a stable and scalable solution."
"The most valuable feature is the conditions in automation."
"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."
"They have pretty good support in terms of any issues."
"It is easy to set up."
"The solution scales well."
 

Cons

"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."
"This solution is slow and it should be made faster."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"Networking should be simplified."
"Its GUI needs improvement."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"I can't see the feedback to the FortiMail gateway."
"The reporting part needs improvement."
"They should make the solution more user-friendly."
"SendGrid is a great solution. I don't have any areas of improvement."
"The contact limit alerts need to be improved."
"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."
"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."
"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."
"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."
 

Pricing and Cost Advice

"The product's price is reasonable."
"When we're talking about pricing, other products have about the same price. That is normal."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The price of this solution could be more competitive."
"I see how manageable and flexible the licenses are."
"It's on a subscribed basis."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"The basic plan starts at €90 per month."
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"The solution is relatively inexpensive."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
7%
Manufacturing Company
6%
Hospitality Company
6%
Computer Software Company
18%
Wholesaler/Distributor
10%
Educational Organization
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The pricing depends on various factors, including the type of licenses and subscriptions you have procured. The cost structure can vary for small and medium-sized enterprises as opposed to larger o...
What needs improvement with Fortinet FortiMail Cloud?
During our deployment and in our day-to-day operations, we've encountered certain challenges with our email security setup. When a user or administrator needs to locate a specific email, it can be ...
What do you like most about SendGrid?
It is a stable and scalable solution.
What is your experience regarding pricing and costs for SendGrid?
The solution is relatively inexpensive. We have to purchase only one license.
What needs improvement with SendGrid?
They should add a categorization feature to the solution. There should be a folder system to segregate the designs. They should make the solution more user-friendly. Presently, the template designs...
 

Learn More

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Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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Find out what your peers are saying about Fortinet FortiMail Cloud vs. SendGrid and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.