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Cisco Secure Email vs Fortinet FortiMail Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (13th), Data Loss Prevention (DLP) (22nd), Cloud Access Security Brokers (CASB) (13th), Distributed Denial-of-Service (DDoS) Protection (9th), Software Defined WAN (SD-WAN) Solutions (12th), Access Management (11th), Bot Management (3rd), ZTNA as a Service (9th), ZTNA (4th), Secure Access Service Edge (SASE) (9th), Remote Browser Isolation (RBI) (3rd)
Cisco Secure Email
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Email Security (5th), Cisco Security Portfolio (9th)
Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th), Secure Email Gateway (SEG) (8th)
 

Mindshare comparison

Email Security Mindshare Distribution
ProductMindshare (%)
Cisco Secure Email4.7%
Proofpoint Email Protection6.7%
Microsoft Defender for Office 3656.1%
Other82.5%
Email Security
Cloud Email Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud3.6%
SendGrid8.4%
Amazon WorkMail8.1%
Other79.9%
Cloud Email
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
KS
Technical Associate Network Security at Valuepoint Systems
Email security has protected financial data and provides clear tracking for every branch message
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP and other content filters compared to other consoles. It may have been due to on-premises, but it was much noisy at some times while configuring DLP. When we tried to configure a DLP policy, the console became much slower. In that case, we cannot see what had happened in the mail which was blocked at that time. It may take nearly an hour to get back to normal while configuring policies. That is the major issue in the product.
IA
Consultant for the Chairman at Financial Literacy Knowledge Hub
Positive impact observed with email classification and encryption, but improvements needed in classification accuracy
The best features of Fortinet FortiMail Cloud are the classification of email and spam helper functionality. We are making a mix between human interaction and the cloud for the device itself. We are using pre-configured control on the device itself, and for the cloud, for the automatic notifications of classification. I have used the identity-based email encryption feature and we are using the mail encryption feature. We are not delivering the email until the user confirms that they know the sender; it remains encrypted until after confirmation that the email is safe. Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization. We can identify false positives, spam emails, and other classifications for each email coming to our organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It will take the blow rather than our applications should an attack occur."
"It is a stable solution."
"Cloudflare, in my opinion, was easy to implement."
"The simplicity of the solution is its valuable features as almost no effort was needed to learn the configurations. It is also one of the cheapest firewalls available in this category."
"Cloudflare Access is a stable solution."
"Cloudflare Zero Trust Platform removes the risk of exposing the applications to the public."
"Enables me to work from two locations."
"The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good."
"It provides good IT assistance."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"From a functionality perspective, the platform is great."
"Cisco Secure Email has strong inbound services."
"Administration of the email domains and custom filters are easily done via the web interface."
"Comparing Microsoft Defender and Cisco's Email Secure service, partners have noted that while Microsoft Defender offers email security, the tool's additional layer of protection provides further defense against threats like spam and phishing emails."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"I am happy with the stability."
"Cost-wise, it's a bit expensive, but it's totally worth it."
"Fortinet's support is really good."
"The most valuable features are filtering and sandboxing."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"With Office 365, I would recommend using this solution as there would be no problem and everything will be taken care of."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"I love FortiMail."
 

Cons

"The onboarding process can be improved a little bit."
"Feedback could be enhanced."
"The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable."
"From a logging perspective, it is still a bit difficult to see exactly what users are being blocked with the current views."
"The response time for support must be reduced."
"Cloudflare One is not very powerful, but for what we require, it is basic and sufficient."
"For the topic of improvement, providing some training material is one of my suggestions."
"Operating and tuning the product is difficult."
"The user interface is a bit complex."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The initial setup was complex because I have two sites with physical clusters."
"We would like to see more options for the customization of content filters."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"Its GUI needs improvement."
"The throwback with Sophos is that it had a huge problem with spam."
"There are no specific new features I would suggest at this moment."
"We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"They could look at strengthening anti-spam with the newly observed domains."
"The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives."
 

Pricing and Cost Advice

"Cloudflare Zero Trust Platform's pricing is good."
"The solution is not that expensive."
"The prices are slightly expensive."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The solution's pricing lacks transparency."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"In addition to the standard licensing, there is a cost for SMARTnet as well."
"As per market availability, this solution is more expensive than other vendors."
"Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
"I rate the pricing a ten out of ten on a scale where one means it is less cost-effective, and ten means it is the most cost-effective solution."
"Cisco Secure Email is more expensive than other products. I rate it a five out of ten. There are no additional costs. You only need to pay the subscription amounts."
"Cisco Secure Email is not expensive, and licensing costs are yearly."
"The solution is expensive."
"Pricing depends on your environment and which model you want to buy."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"The product's price is reasonable."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"It's on a subscribed basis."
"I see how manageable and flexible the licenses are."
"When we're talking about pricing, other products have about the same price. That is normal."
"You only have to purchase one license for multiple participants."
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Top Industries

By visitors reading reviews
Construction Company
19%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
7%
Outsourcing Company
6%
Financial Services Firm
8%
University
8%
Computer Software Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise27
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

What needs improvement with Cloudflare Zero Trust Platform?
In my opinion, Cloudflare One can be improved mainly through compatibility, as the integration should be much simpler...
What is your primary use case for Cloudflare Zero Trust Platform?
Cloudflare One's primary use case for my organization is to protect servers and to provide remote access with the VPN...
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it ...
What is your primary use case for Cisco Secure Email?
We are using Cisco Secure Email to monitor the outgoing and incoming mail traffic in our financial institute. We have...
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost a...
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has so...
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it ...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
No data available
 

Overview

 

Sample Customers

23andMe
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: June 2026.
904,146 professionals have used our research since 2012.