Mailgun vs SendGrid comparison

Mailgun Technologies and Twilio are both solutions in the Cloud Email category. Mailgun Technologies is ranked #5 with an average rating of 8.0, while Twilio is ranked #1 with an average rating of 8.4. Mailgun Technologies holds a 8.7% mindshare in CE, compared to Twilio’s 19.1% mindshare. Additionally, 100% of Mailgun Technologies users are willing to recommend the solution, compared to 100% of Twilio users who would recommend it.

Mailgun

Read 3 Mailgun reviews

643 Views
562 Comparison Views

100% willing to recommend

SendGrid

Read 12 SendGrid reviews

1,300 Views
1,098 Comparison Views

100% willing to recommend

Mailgun

SendGrid

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Mailgun and SendGrid based on real PeerSpot user reviews.

Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Mailgun vs. SendGrid Report (Updated: October 2024).

Buyer's Guide

Mailgun vs. SendGrid

October 2024

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Helped 816,406 peers since 2012

Categories and Ranking

Mailgun

Ranking in Cloud Email

5th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

SendGrid

Ranking in Cloud Email

1st

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Cloud Email category, the mindshare of Mailgun is 8.7%, down from 9.0% compared to the previous year. The mindshare of SendGrid is 19.1%, down from 19.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Email

Featured Reviews

Christopher Justice

Vice President of Operations at BL.INK

Reliable, easy to set up, and offers good email-sending capabilities

We use the solution for high-volume email sending for event management. Simple and perfect for what we need. It has helped us with email deliverability. The email-sending capabilities are great. It's a very easy product to set up. The solution is stable. It is scalable. The solution needs…

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Rastu Singh

Technical Consultant - Email Deliverability at Adobe

Clean and simple to use with good integration capabilities

There are lots of things that are quite good with SendGrid as compared to other platforms. For example, it is very easy to set up, and it is very clean and simple to use. The email integration is fairly easy, and I can say it is reliable. It also allows you to implement services from other platforms as well. So you can have multiple things in a single place. We're using the API. They provide certain add-ons, like Azure add-ons. You can connect with Azure as well. They have decent support in terms of any issues. They have a nice dashboard as well. It gives almost all information in a single place, and it is scalable.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very easy product to set up."

"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."

"It is easy to set up."

"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."

"The most valuable feature is the conditions in automation."

"It is a stable and scalable solution."

"The solution scales well."

"They have pretty good support in terms of any issues."

"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."

Cons

"The solution needs better templating and email validation."

"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."

"They should make the solution more user-friendly."

"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."

"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."

"The contact limit alerts need to be improved."

"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."

"The reporting part needs improvement."

"SendGrid is a great solution. I don't have any areas of improvement."

Pricing and Cost Advice

"We pay $80 a month to use the solution."

"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."

"The basic plan starts at €90 per month."

"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."

"The solution is relatively inexpensive."

"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."

"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Email solutions are best for your needs.

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816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

19%

Insurance Company

12%

Financial Services Firm

11%

Comms Service Provider

Computer Software Company

18%

Wholesaler/Distributor

10%

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Mailgun?

It's a very easy product to set up.

See all answers

What is your experience regarding pricing and costs for Mailgun?

We pay $80 a month to use the solution.

See all answers

What needs improvement with Mailgun?

The solution needs better templating and email validation.

See all answers

What do you like most about SendGrid?

It is a stable and scalable solution.

See all answers

What is your experience regarding pricing and costs for SendGrid?

The solution is relatively inexpensive. We have to purchase only one license.

See all answers

What needs improvement with SendGrid?

They should add a categorization feature to the solution. There should be a folder system to segregate the designs. They should make the solution more user-friendly. Presently, the template designs...

See all answers

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ZeptoMail vs Mailgun

Compared 19% of the time

Amazon WorkMail vs Mailgun

Compared 15% of the time

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Compared 30% of the time

MailChimp vs SendGrid

Compared 16% of the time

Amazon WorkMail vs SendGrid

Compared 13% of the time

Zoho Campaigns vs SendGrid

Compared 9% of the time

AuthSMTP vs SendGrid

Compared 7% of the time

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Product Reports

Buyer's Guide

Cloud Email

October 2024

Download Mailgun product report

Buyer's Guide

SendGrid

October 2024

Download SendGrid product report

Learn More

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Mailgun Technologies

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Twilio

Overview

Powerful APIs that enable you to send, receive and track email effortlessly.

SendGrid is a versatile email delivery platform for sending transactional and marketing emails, with APIs for connecting with existing email marketing software. It is used by Fintechs, e-commerce stores, and event management platforms for sending high volumes of emails while following compliance requirements.

The platform offers easy integration and automation, a stable and scalable solution, flexible API, and a high deliverability rate. SendGrid has helped organizations automate communication with clients for commercial campaigns, marketing activities, and transactional tasks, and is the preferred way to communicate with clients for guaranteed delivery.

Sample Customers

Stripe. GitHub, Heroku

ScoutMob

Buyer's Guide

Mailgun vs. SendGrid

October 2024

Free Report: Mailgun vs. SendGrid

Find out what your peers are saying about Mailgun vs. SendGrid and other solutions. Updated: October 2024.

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816,406 professionals have used our research since 2012.

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We monitor all Cloud Email reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.