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Senior Security Consultant at SEE "Systems Engineering of Egypt"
Real User
Useful customization, integrates well, but performance could improve
Pros and Cons
  • "The most valuable features of Fortinet FortiSandbox are customization, ICAP protocol, and integration with other vendors. Additionally, the security work very well."
  • "Fortinet FortiSandbox should improve its performance and security accuracy to keep competitive with other solutions, such as IBM."

What is our primary use case?

I am using Fortinet FortiSandbox for security in the Fortinet fabric.

What is most valuable?

The most valuable features of Fortinet FortiSandbox are customization, ICAP protocol, and integration with other vendors. Additionally, the security work very well.

What needs improvement?

Fortinet FortiSandbox should improve its performance and security accuracy to keep competitive with other solutions, such as IBM.

For how long have I used the solution?

I have been using Fortinet FortiSandbox for approximately six years.

Buyer's Guide
Fortinet FortiSandbox
January 2025
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What do I think about the stability of the solution?

Fortinet FortiSandbox is a stable solution.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiSandbox is good.

How are customer service and support?

The support could improve their knowledge because they acquired other solutions and have yet to gain the knowledge to support them.

How was the initial setup?

The initial setup of Fortinet FortiSandbox was easy. It can take a few days to complete.

What about the implementation team?

The maintenance of Fortinet FortiSandbox is done by two IT managers.

What's my experience with pricing, setup cost, and licensing?

The license for Fortinet FortiSandbox depends on the use case.

Which other solutions did I evaluate?

We evaluated other options before choosing Fortinet FortiSandbox.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiSandbox a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Security Unit Manager at EEMC
Real User
Good endpoint detection and response, but it needs better technical support
Pros and Cons
  • "The most valuable feature was the EDR, endpoint detection and response."
  • "In the next release, I would like to see machine learning and anti-exploitation included."

What is our primary use case?

The primary use case of this solution is for using FortiSandbox.

The deployment model we are using is on-premises.

What is most valuable?

The most valuable feature was the EDR, endpoint detection and response.

What needs improvement?

FortiSandbox could be improved. Fortinet took some time to include this feature and new technologies.

They have to develop it more, because of the codes, the variables in the number of virtual environments and the number of virtual rules.

They only provide eight or sometimes a maximum of fourteen virtual environments and the competitors are offering two hundred environments, so the number of environments offered it too small and needs to increase. Currently, this is one of the weakest capabilities with FortiSandbox.

The integration has no enforcements, you cannot apply any action, you have to integrate it with Fortinet. For example, if a customer wants to have FortiSandbox, he has to purchase the entire Fortinet profile. This is not an advantage for Fortinet, compared to others that can be integrated easily with any technology and with any vendor. Fortinet will only integrate with itself.

They are not leading in endpoints for FortiSandbox.

The capabilities and features of this solution are not good. They have to enhance and develop the product to compete.

In the next release, I would like to see machine learning and anti-exploitation included.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This solution is stable. I have not had any issues with stability. It's fine.

How are customer service and technical support?

We face some challenges with Fortinet. Each time we use the technical support, we run into the same problem. We open a ticket and we have to wait until is it escalated to a tier-two or a tier-three level before anyone will address your specific issues. You will never get help on the first level, and it is always directed to another level.

There seems to be a lack of coordinators.

It is possible that on our end we contact them for issues that are on a larger scale, or new issues, never on a basic level. However, it still takes time to get the issue resolved. 

How was the initial setup?

The installation is easy and straightforward.

Which other solutions did I evaluate?

Other companies, the competitors of Fortinet, offer this and in this area, they are better.

What other advice do I have?

We are Platinum level partners, and I am a consultant.

My advice would be to check the web reviews and you will find that Sandbox and FortiClient are not the best.

If you check Gartner, you will see that McAfee and Microsoft are better.

The setup and installation are easy and straightforward.

If you a Symantec endpoint then it's easy and straightforward.

I would rate this solution a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Fortinet FortiSandbox
January 2025
Learn what your peers think about Fortinet FortiSandbox. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
reviewer1721355 - PeerSpot reviewer
Security Technical Manager at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Used for malware analysis and easily integrate with various solutions

What is our primary use case?

We use Fortinet FortiSandbox for malware analysis, seamlessly integrating with various solutions such as FortiGate, FortiMail for Mail Security, FortiWeb, and other endpoints. FortiSandbox also supports ICAP integration with FortiWeb, enhancing its capabilities. These integrations can be configured within FortiSandbox, either internally or externally. Additionally, FortiSandbox offers integration with Exchange as an adapter.

What is most valuable?

The integration is easy with other Fortinet products like FortiMail. The technology of sandboxing FortiSandbox can cover it.

Fortinet FortiSandbox has the capability for manual analysis' Unlike its competitors, FortiSandbox offers functionalities such as banning, sniffing, and analyzing traffic in the network. It can connect as a bandwidth analyzer and provide analytics on the network traffic. It's not limited to just sandboxing; it can also operate at the endpoint, firewall, or gateway levels to submit files for analysis and monitor network traffic for analysts.

What needs improvement?

The solution must focus on API integration with other vendors.

For how long have I used the solution?

I have been using Fortinet FortiSandbox as an integrator since 2017.

What do I think about the stability of the solution?

The solution is stable on dedicated appliances like virtual machines. It also depends on the capabilities of the host system, including CPU and RAM.

What do I think about the scalability of the solution?

The solution is scalable. You can configure up to one hundred nodes as workers. Additionally, you can include up to ninety-eight worker nodes in other models, allowing them to function as a cluster.

It has a defense line from zero-day attacks and sophisticated attacks. You will need an EDR solution and the endpoint.

Six persons are using this solution.

How are customer service and support?

Customer support is friendly and has a good team.

How was the initial setup?

A network security engineer can deploy the solution. The organization's IT department manages administration, including application and network security. Multiple administrators may use FortiSandbox, each with their front-end interface for managing it.

What was our ROI?

The solution provide zero-day attacks which benefitted a lot.

What other advice do I have?

If the customer's operating system is supported, there's no need for a custom package. It's straightforward. If a custom operating system is required, it will take longer due to the need for package customization.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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PeerSpot user
reviewer2074539 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 1,001-5,000 employees
Real User
Top 5
It's a reasonably priced solution for dealing with unknown threats
Pros and Cons
  • "FortiSandbox helps us handle unknown threats. Every vendor is competing for who can detect an unknown threat the fastest. Fortinet is competitive in the market."
  • "Sometimes, there are issues upgrading the version of the firewall or the SD-LAN box. After we upgrade to the latest version of the software, we still have the same box. I think it's the same for every vendor."

What is our primary use case?

FortiSandbox is a tool we use to secure our client's data. We implement FortiSandbox depending on an organization's requirements. 

What is most valuable?

FortiSandbox helps us handle unknown threats. Every vendor is competing for who can detect an unknown threat the fastest. Fortinet is competitive in the market. 

What needs improvement?

Sometimes, there are issues upgrading the version of the firewall or the SD-LAN box. After we upgrade to the latest version of the software, we still have the same box. I think it's the same for every vendor. 

For how long have I used the solution?

We have used Fortinet for around one year.

What do I think about the stability of the solution?

FortiSandbox is stable. 

What do I think about the scalability of the solution?

FortiSandbox is scalable.

How are customer service and support?

I rate Fortinet support eight out of 10. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use different solutions depending on the client's requirements. Sometimes we implement Palo Alto. We need to discuss it with the client and select the product that's appropriate for their use case and environment.

How was the initial setup?

Setting up FortiSandbox is easy and takes about three weeks. You need to collect the asset management information and requirements to integrate FortiSandbox.

What's my experience with pricing, setup cost, and licensing?

I rate FortiSandbox eight out of 10 for affordability. It's competitive and reasonable.

What other advice do I have?

I rate Fortinet FortiSandbox eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1754949 - PeerSpot reviewer
Cybersecurity Engineer at a transportation company with 10,001+ employees
Real User
Works fine and has a reasonable price, but it would be good to have more dashboards
Pros and Cons
  • "Overall, it works fine. Its interface is also fine."
  • "If we can have more dashboards, it would be good."

What is most valuable?

Overall, it works fine. Its interface is also fine.

What needs improvement?

If we can have more dashboards, it would be good.

For how long have I used the solution?

We have FortiSandbox and Fortinet firewalls. I have been using these solutions for three to four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Scalability will always be there. Currently, I am the only user.

How are customer service and support?

Their support is good.

How was the initial setup?

Its setup is not that complex.

What about the implementation team?

It was done by a vendor.

What's my experience with pricing, setup cost, and licensing?

Fortinet is more reasonable than Palo Alto.

What other advice do I have?

I would recommend this solution. Others can use it, and there is no harm in that. I haven't used another Sandbox, so I cannot compare it with something else.

I would rate it a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1810833 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
Real-time analysis capability of FortiSandbox is beneficial for email analysis and is scalable for enterprise companies
Pros and Cons
  • "The real-time analysis capability of FortiSandbox is beneficial for email analysis."
  • "Not practical for real-time web traffic analysis because users won't wait for the FortiSandbox to complete its analysis before accessing content"

What is our primary use case?

We implemented FortiSandbox in three main steps: planning the infrastructure and topology, setting up dedicated Internet access for the sandbox, and configuring manual uploading and email forwarding. For email communication, we used either FortiMail or BCC/force mirroring solutions. FortiSandbox has successfully identified and blocked email attachments containing threats. 

What is most valuable?

The real-time analysis capability of FortiSandbox is beneficial for email analysis, but it's not practical for real-time web traffic analysis because users won't wait for the FortiSandbox to complete its analysis before accessing content.

What needs improvement?


For how long have I used the solution?

I have experience working with Fortinet FortiSandbox, but it's been about one year since the first implementation.

What do I think about the stability of the solution?

It is stable

What do I think about the scalability of the solution?

The solution is scalable especially suitable for enterprise businesses.

How are customer service and support?

I haven't needed technical support, and while the pricing can be expensive, the performance and security it offers are commendable.

How was the initial setup?

I rate the initial setup of Fortinet FortiSandbox as a little bit difficult due to licensing issues,

What other advice do I have?

I would recommend FortiSandbox for high-security environments like financial or government sectors. Overall, I rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Owner2204 - PeerSpot reviewer
Owner at a tech services company
Reseller
Detects new threats but could be faster and less complex
Pros and Cons
  • "One of the valuable features is its ability to detect new threats."
  • "The product is good but it could be speedier. In addition, it's quite complex."

What is our primary use case?

Securing mail is our primary use case.

How has it helped my organization?

We have seen a measurable decrease in the mean time to detect or respond to threats, on the order of 20 percent.

What is most valuable?

One of the valuable features is its ability to detect new threats.

What needs improvement?

We would like to see the solution open to third parties.

What do I think about the stability of the solution?

The stability is okay.

What do I think about the scalability of the solution?

It's scalable. You can scale it.

Which solution did I use previously and why did I switch?

We did not have a previous solution. Using this solution is part of the way we do business. If you don't invest in the future you could be stopping your business.

How was the initial setup?

The initial setup is quite complex. You have to really know the features by heart.

What's my experience with pricing, setup cost, and licensing?

There are no costs in addition to the standard licensing fees.

Which other solutions did I evaluate?

We did not evaluate other vendors.

What other advice do I have?

If you aren't sure about the solution, buy the cloud version first. You can use it in their cloud.

The solution is a seven out of ten. The product is good but it could be speedier. In addition, it's quite complex.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Network and Server Engineer at AMiFN
Real User
A solution that has a very good GUI, is easy to set up, and offers good stability
Pros and Cons
  • "he solution's GUI is good."
  • "At least once a week we have a false alarm. This needs to be adjusted so that we get fewer of these occurrences."

What is most valuable?

The solution works very well for us. It's also fast, which is a very valuable aspect.

The solution's GUI is good.

What needs improvement?

At least once a week we have a false alarm. This needs to be adjusted so that we get fewer of these occurrences.

For how long have I used the solution?

I've been using the solution for less than one year.

What do I think about the stability of the solution?

The stability of the solution is okay.

What do I think about the scalability of the solution?

The scalability of the solution is good.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing on the solution is okay; it's not too expensive.

What other advice do I have?

We're a reseller. We use the cloud deployment model of the solution.

I'd recommend the solution. The price point is decent and we've been satisfied with the results so far.

I'd rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiSandbox Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Fortinet FortiSandbox Report and get advice and tips from experienced pros sharing their opinions.