Fortinet FortiSandbox Reviews

I provide this solution in the FortiGate firewall as a cloud license. I'm in presales and I qualify the solution, so I don't install it or deploy it. I worked with Sandbox for one project two years ago, especially with FortiGate 200E. I worked with the customer and prepared the solution according to their needs, and we decided on the architecture and design to deploy this solution.

We put the firewall in the front end design and we configured it so that every file will be downloaded through the HTTP, or HTTPS, and the file will be scanned and analyzed with the antivirus of FortiClient. This is checked with the signature of this antivirus. If it's not okay, we will configure it to be scanned and analyzed with Sandbox.

There, we will configure, for example, a virtual machine for in the cloud that contains Windows Server or Windows Desktop, the version that the customer already has. We deploy some services like Active Directory, or the service that the customer uses. We try to send this file to the virtual cloud. Then we check it. If the file attains a certain score, we will block it. If not, we can make an event quarantine. We configure our event in the firewall or in the switch that connects in this firewall, and we will put it in quarantine until that administrator checks this file and where or not it contains malware or not.

In general, we purchase the license and we configure it in the front end firewall, not in the internal or data center firewall. This is especially for downloading the files that we can receive.

For the firewall, we were using the version FortiOS 7.0. The first version that we deployed was the 6.5 version. That includes this cloud license.

The firewall is on-premise, but the license for FortiSandbox is on the cloud.

There are 10 people using this solution in my company.

The price has been a benefit to our organization. Fortinet has given us a very interesting financial offer compared to others. For example, if we compared it with Palo Alto, they have a specific license for sandbox but call it WildFire, and it's very expensive. In comparison with the Fortinet, the license is included in a bundle that includes antivirus and URL file filtering. This is for an SMB, small and medium businesses. It's competitive in terms of the price.

Compared to other solutions, it's easy to configure and implement because of the templates. The timing of scanning files is faster.

There could be more templates and a higher number of simulated VMs to configure more use cases. Sometimes we need to configure many use cases in many different environments, and if the number of VMs that we configure is limited, we have to remove some and reconfigure the environment if we need another environment. It's better to have more use cases and more simulated environments that we can configure.

I have been using this solution for two years.

The solution is stable. The performance is okay because Fortinet is based on FortiADC, and they have the capability to have a higher performance than others.

I do not use the solution daily. It depends on the project. At the moment, we don't have plans to increase usage.

With the cloud license, the scalability is okay, but it depends on the firewall type. For a smaller business, I think they are limited with the number of files. It depends on the number of firewalls.

For the on-prem solution, it certainly depends. I think there are problems with the scalability. If you need to extend or add more sizing, that means more files per day. We have to change the kind of appliance. This is a problem for that. But if it was on a VM solution, maybe it wouldn't be a problem for scalability.

Technical support is good.

We have used other solutions previously. It depends on the needs of our customers and the budget.

Concerning security, Trend Micro is better in comparison.

Initial setup is complex. The length it takes to deploy the solution just depends. We also need to have a tuning phase to collect more information for the environment and how to configure it. If we already have the template, we can easily configure it in two days. But after that, we have to make a learning phase or tuning phase to see how the solution responds and what the results are, and then we can optimize the configuration. The timing depends on the context.

For maintenance, patching, and updating, we need maybe two people.

The price is competitive.

I would rate this solution 7 out of 10.

We use this solution to stay updated on the latest vulnerabilities and attacks. It acts as a database for Fortinet customers to keep their equipment safe and secure.

In future releases, I would like to see more automation capabilities. 

I have a little experience with this solution. We recently purchased new equipment to upgrade from the old range to the new range. 

We previously used FortiGate 100D and upgraded to FortiGate 100S now. 

It is a stable solution.  

FortiSandbox is scalable. We have more than 1200 users across branch offices and headquarters.

Whenever we reach out to Fortinet, they give a response in time. Till now, we have had positive interactions.

We connect with FortiGate through qualified vendors, especially regarding SLA and responsiveness.

I have experience with other solutions like Sophos and CheckPoint. 

We have an IT department managing the solution. There are around 30 people in the team. 

FortiSandbox is a subscription that can be purchased from Fortinet directly. Only using FortiSandbox as features purchased as a subscription in the cloud.

We purchased the bundle. So, we got one price for the package. It was a unified package. 

Overall, I would rate the solution an eight out of ten. 

We use Fortinet FortiSandbox to troubleshoot different software.

Performance is a valuable feature.

The delivery feature in my country is extremely bad.

I have been using Fortinet FortiSandbox for three months.

It is a stable solution. 

It is a scalable solution. 

We have the support to set it up. It took a few months to deploy it. We integrate the solution and the support takes care of the solution after that. Almost three to four people are required for the maintenance.

It is an expensive solution. 

I would rate the overall solution an eight out of ten. 

We use Fortinet FortiSandbox to integrate FortiMail and FortiGate firewalls.

The use cases in Fortinet FortiSandbox are not good. It is difficult to upload a custom VM for Fortinet FortiSandbox. The integration of Fortinet FortiSandbox with other Fortinet or FortiGate firewalls is not good. VMs are already installed in the hardware and are working fine, but we tried to approve the custom VM many times but did not succeed.

Fortinet FortiSandbox is complex in uploading the custom VM. Fortinet FortiSandbox needs to improve the customization and the custom framework updates.

I have been using Fortinet FortiSandbox for approximately two years.

Fortinet FortiSandbox stability could improve.

Fortinet FortiSandbox is scalable.

We have approximately 300 users using this solution. We plan to increase usage of Fortinet FortiSandbox. We are moving to the next version soon.

The technical support of Fortinet FortiSandbox is good.

The initial setup of Fortinet FortiSandbox is easy, it took us a few days to do.

We used a third party to do the implementation of Fortinet FortiSandbox.

We have three engineers that are looking after the maintenance and are supporting the solution.

The price of Fortinet FortiSandbox is expensive.

Fortinet FortiSandbox is a leader in the market and they have good solutions.

I rate Fortinet FortiSandbox a seven out of ten.

FortiSandbox was a solution that we mainly sold for manual protection, however, in order to have a more compact environment, like you see the security fabric that has Fortinet, in many of our clients, we performed integration within solutions. Our clients are mainly ones that have had Fortinet solutions previously or want to test Fortinet solutions. We also encourage them to use integration with Security Fabric.

Clients mainly use it for documents, or, for example, programs or execute tools that are injected in the network through the perimeter or through the DNC and also for internal analysis. When any of the users reconnect to the network after some time it will perform a check through FortiClient. They also have interaction with FortiSandbox - everything new is put in quarantine during the user's use. These files or execute tools are analyzed in the FortiSandbox.It can also analyze for scripts between documents or inside documents - mainly office documents like Excel, PowerPoint, or PDF.

Integration is one of the solution's most valuable aspects. You can integrate even third-party solutions so that they can send the information or files they quarantine through the FortiSandbox. That's one of the main features every customer relies on or likes. 

The performance capacity is impressive. Normally, you will need a big solution, I would say, or big hardware so that you can handle all the processing you have to do. However, FortiSandbox is quite a good hardware in and of itself. You can handle it without any restrictions. 

With an on-premises solution, you can do all the analysis locally and not have the need to connect to the internet to depend on that service. 

The solution can scale, however, it needs to be planned ahead of time.

The technical support on offer is quite good.

With the 3000D we had some issues with the FortiOS version. I don't remember which one it was, however, there was an interaction problem or a performance issue. It might have been the FortiOS issue as it was a very particular, very specific issue and the performance was very high. All the indicators were in the highest levels and yet the equipment was not necessarily overloaded from doing analysis.

I haven't interacted directly with these solutions. I mainly use it for design and not how they work, and therefore I haven't interacted directly with them. It would be hard for me to comment on missing features in general.

The price just could be a little bit better, I would say, however, that depends a lot on the manufacturer. If you were to compare prices between vendors and manufacturers, you would see that the lowest equipment in the Sandbox line is quite expensive for a new customer. Those kinds of clients that don't have a very big budget or at least a medium one, need to rely on cloud solutions more than hardware, as hardware is expensive. 

It would be ideal if the product had the ability to, if it cannot detect something correctly, to be able to put it on hold until a new release. That would be very circumstantial, actually. However, it could help protect against unknown entities.

I can't really speak to the stability. I haven't checked the functionalities of how they work in the current databases. So I don't have too much info about it.

Part of the design is to know how the solution can scale. You normally try to leave some space. For example, you offer a customer the possibility to scale in the future, according to their needs, however, only if you know the customer is going to grow. If the customer doesn't have that need, it doesn't make any sense to offer them equipment with some space to grow or to have more processing capacity or more licenses in the future. I would say normally you would sell what the customer needs plus a 5% to 10% cushion for the future if needed. However, it would be a properly designed solution. 

We usually work with medium to large-scale organizations.

Technical support has been pretty good. I know they respond every time. It just takes a few hours. It doesn't take too much time to respond. They're helpful and you can count on them.

We are also a reseller of Palo Alto solutions.

In terms of the initial setup, I would say it is half straightforward and half complex. It depends on the scenario and it depends on the kind of things you want to do with the Sandbox, for example, the kind of files you want to analyze or which kind of OS or images you want to analyze. It also depends on the requirements. Sometimes it's harder to deploy due to the scenario, the use case.

Deployment times also vary, however, it takes, at minimum, 15 days to set everything up.

The solution is a rather sizable investment. That said, for those organizations with sensitive data, that feed to know they are protected, it's likely worth the price tag.

We are resellers of the product.

I worked as a systems engineer previously. I'm now a sales executive, however, previously, I was in charge of making all the designs and the architecture for the solutions, and therefore, I know the distribution of these products, how can they be used, and different scenarios. I know how to position, for example, a FortiGate inside of a network for network segmentation and also for perimeter protection. Working also for VPN solutions, we were using FortiClients in EMS. We can have a centralized solution for VPN and also endpoint protection.

In terms of versions we deployed, there was FortiSandbox 1000D and also FortiSandbox 3000D. 

We try to integrate solutions together so they can have some feedback on each other and they can work better to provide security and to also sharpen the attack services.

If you don't want to have any zero-day malware on your network, if you know that you will be literally exposed to those kinds of malware, it's good to have a solution such as this. That said, it's a big, big investment. It's a big investment for a business. If you really want to protect your information, if you're dealing with very, very delicate information, you need some kind of hardware or solution that can protect it from any kind of malware, especially those from zero-day. This Sandbox would be a must-have solution for those kinds of customers.

I'd rate the solution at a nine out of ten. That would be dependant on what types of third-party software a company has that the solution could integrate with effectively.

Fortinet FortiSandbox is used for threat protection. For example, in emails and the internet.

The most valuable features of Fortinet FortiSandbox are the analysis options, artificial intelligence, and the many interfaces it provides.

Fortinet FortiSandbox can improve by decreasing the time of analysis response. Other solutions have a better response time, such as WildFire.

I have been using Fortinet FortiSandbox for approximately one year.

I rate the stability of Fortinet FortiSandbox a four out of five.

I rate the scalability of Fortinet FortiSandbox a four out of five.

I rate the support of Fortinet FortiSandbox a four out of five.

Positive

I rate Fortinet FortiSandbox a nine out of ten.

The primary use case is to test our applications.

The UI is good.

Fortinet FortiSandbox is faster than other sandbox solutions.

Fortinet FortiSandbox integrates with other solutions.

I would like to have machine learning added to the solution in a future release.

I have been using the solution for almost three years.

Fortinet FortiSandbox is stable.

Fortinet FortiSandbox is scalable.

The technical support is good.

We previously used Check Point Sandblast.

The initial setup is straightforward.

The implementation was completed in-house with Fortinet support.

The solution is affordable. There is an additional cost for a support license.

We evaluated Palo Alto.

I give the solution an eight out of ten.

Compared to other sandbox solutions, Fortinet FortiSandbox is the most stable.

Our primary use case of this solution is to view the texts from our clients to their lawyers. We look for unknown malware and then I also use FortiFabric for integration. 

I like the integration between FortiSandbox and FortiClient with FortiGate.

It would be awesome if it can be integrated with other solutions. I would like to add one more feature because there are some tricks to deploy integration for all sorts in a product. I had that problem because when I had FortiSandbox, FortiLink, FortiClient, FortiManager, FortiLicense, there was one license for the integration, and the other license was called IOP or FortiAnalyzer. I would like to have one bundle or one license for each device. There should be one orchestrator for the integration because until now there have been two devices, which are the orchestrators for the integration. So most people are confused about how to use the right integration of the right Fortinet product.

The solution is very stable and I've never had any issues with stability.

I believe the solution is scalable.

The technical support is very good.

Setup and installation is very easy with the Fortinet Portal. If I remember correctly, the deployment took about a week.

There are additional costs that aren't included in the licensing fee.

I will definitely recommend this solution to others. On a scale of one to ten, my rating will be an eight. In the next version I would love to see more integration and more products from other vendors.