Every day, we connect to Fortinet Administrative Center and Sandbox to view emails. It's great for monitoring and reporting.
Network and Server Engineer at AMiFN
Good for monitoring and security with helpful support
Pros and Cons
- "The GUI makes administration tasks straightforward."
- "It can be difficult if you need to use the Command Line Interface (CLI). It's much easier if you only have to deal with the GUI."
What is our primary use case?
What is most valuable?
The firmware is very good.
I like the services and features on offer.
Technical support is okay.
FortiGate is very easy in terms of configuration. The Web GUI is very simple and the Command Line is okay. The GUI makes administration tasks straightforward.
The solution is stable.
You can scale the solution easily.
What needs improvement?
While support is okay, it can always be slightly improved.
It can be difficult if you need to use the Command Line Interface (CLI). It's much easier if you only have to deal with the GUI.
The solution has all of the features we need.
For how long have I used the solution?
I've been using the solution for two years.
Buyer's Guide
Fortinet FortiSandbox
November 2024
Learn what your peers think about Fortinet FortiSandbox. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
The product is stable. FortiGate firmware and the Sandbox are stable. We do not have problems. Even when you update, it's very reliable. There are no bigs or glitches.
What do I think about the scalability of the solution?
It is a scalable product.
How are customer service and support?
Support has been mostly helpful.
I have a contact from Fortinet support and my contact is very nice. I use it three to five times a year and they've mostly;y been able to support me and answer my questions.
We do pay for support and they do provide us with help and with patches, et cetera, to help with firmware and updates and any security items.
Which solution did I use previously and why did I switch?
I have used Stormshield in the past. That was a long time ago. We now only use Fortinet for security. Fortinet, in comparison, is easy to configure. Stormshield is also a smaller solution than Fortinet. It's technically more affordable, s Fortinet is more expensive, however, Fortinet is a bigger more technical option.
How was the initial setup?
Setting it up and configuring it is very easy.
It's easy to configure from Sandbox as configuration from the policy is very easy.
I don't have much information in terms of maintenance tasks and what might be needed to maintain the product.
What's my experience with pricing, setup cost, and licensing?
We have a one-year license for the product. You can renew it yearly.
What other advice do I have?
I'm very satisfied with this product.
We are using the latest version of the solution.
We have 500 people in the organization.
I'd recommend the solution to others. It's great, working from the cloud and the security is good.
I would rate the solution ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Specialist at IPIC
A solution that helps to troubleshoot different software
Pros and Cons
- "Performance is a valuable feature."
- "The delivery feature in my country is extremely bad."
What is our primary use case?
We use Fortinet FortiSandbox to troubleshoot different software.
What is most valuable?
Performance is a valuable feature.
What needs improvement?
The delivery feature in my country is extremely bad.
For how long have I used the solution?
I have been using Fortinet FortiSandbox for three months.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
We have the support to set it up. It took a few months to deploy it. We integrate the solution and the support takes care of the solution after that. Almost three to four people are required for the maintenance.
What's my experience with pricing, setup cost, and licensing?
It is an expensive solution.
What other advice do I have?
I would rate the overall solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiSandbox
November 2024
Learn what your peers think about Fortinet FortiSandbox. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Security Technical Manager at a tech services company with 51-200 employees
Used for malware analysis and easily integrate with various solutions
What is our primary use case?
We use Fortinet FortiSandbox for malware analysis, seamlessly integrating with various solutions such as FortiGate, FortiMail for Mail Security, FortiWeb, and other endpoints. FortiSandbox also supports ICAP integration with FortiWeb, enhancing its capabilities. These integrations can be configured within FortiSandbox, either internally or externally. Additionally, FortiSandbox offers integration with Exchange as an adapter.
What is most valuable?
The integration is easy with other Fortinet products like FortiMail. The technology of sandboxing FortiSandbox can cover it.
Fortinet FortiSandbox has the capability for manual analysis' Unlike its competitors, FortiSandbox offers functionalities such as banning, sniffing, and analyzing traffic in the network. It can connect as a bandwidth analyzer and provide analytics on the network traffic. It's not limited to just sandboxing; it can also operate at the endpoint, firewall, or gateway levels to submit files for analysis and monitor network traffic for analysts.
What needs improvement?
The solution must focus on API integration with other vendors.
For how long have I used the solution?
I have been using Fortinet FortiSandbox as an integrator since 2017.
What do I think about the stability of the solution?
The solution is stable on dedicated appliances like virtual machines. It also depends on the capabilities of the host system, including CPU and RAM.
What do I think about the scalability of the solution?
The solution is scalable. You can configure up to one hundred nodes as workers. Additionally, you can include up to ninety-eight worker nodes in other models, allowing them to function as a cluster.
It has a defense line from zero-day attacks and sophisticated attacks. You will need an EDR solution and the endpoint.
Six persons are using this solution.
How are customer service and support?
Customer support is friendly and has a good team.
How was the initial setup?
A network security engineer can deploy the solution. The organization's IT department manages administration, including application and network security. Multiple administrators may use FortiSandbox, each with their front-end interface for managing it.
What was our ROI?
The solution provide zero-day attacks which benefitted a lot.
What other advice do I have?
If the customer's operating system is supported, there's no need for a custom package. It's straightforward. If a custom operating system is required, it will take longer due to the need for package customization.
Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Last updated: May 1, 2024
Flag as inappropriateSenior Network & Security Engineer at TransIT
Scalable, simple setup, but customization could improve
Pros and Cons
- "Fortinet FortiSandbox is scalable."
- "The use cases in Fortinet FortiSandbox are not good. It is difficult to upload a custom VM for Fortinet FortiSandbox. The integration of Fortinet FortiSandbox with other Fortinet or FortiGate firewalls is not good. VMs are already installed in the hardware and are working fine, but we tried to approve the custom VM many times but did not succeed."
What is our primary use case?
We use Fortinet FortiSandbox to integrate FortiMail and FortiGate firewalls.
What needs improvement?
The use cases in Fortinet FortiSandbox are not good. It is difficult to upload a custom VM for Fortinet FortiSandbox. The integration of Fortinet FortiSandbox with other Fortinet or FortiGate firewalls is not good. VMs are already installed in the hardware and are working fine, but we tried to approve the custom VM many times but did not succeed.
Fortinet FortiSandbox is complex in uploading the custom VM. Fortinet FortiSandbox needs to improve the customization and the custom framework updates.
For how long have I used the solution?
I have been using Fortinet FortiSandbox for approximately two years.
What do I think about the stability of the solution?
Fortinet FortiSandbox stability could improve.
What do I think about the scalability of the solution?
Fortinet FortiSandbox is scalable.
We have approximately 300 users using this solution. We plan to increase usage of Fortinet FortiSandbox. We are moving to the next version soon.
How are customer service and support?
The technical support of Fortinet FortiSandbox is good.
How was the initial setup?
The initial setup of Fortinet FortiSandbox is easy, it took us a few days to do.
What about the implementation team?
We used a third party to do the implementation of Fortinet FortiSandbox.
We have three engineers that are looking after the maintenance and are supporting the solution.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiSandbox is expensive.
What other advice do I have?
Fortinet FortiSandbox is a leader in the market and they have good solutions.
I rate Fortinet FortiSandbox a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Security Engineer at MTDS
Highly scalable and offers good support
Pros and Cons
- "It is a stable solution."
- "In future releases, I would like to see more automation capabilities."
What is our primary use case?
We use this solution to stay updated on the latest vulnerabilities and attacks. It acts as a database for Fortinet customers to keep their equipment safe and secure.
What needs improvement?
In future releases, I would like to see more automation capabilities.
For how long have I used the solution?
I have a little experience with this solution. We recently purchased new equipment to upgrade from the old range to the new range.
We previously used FortiGate 100D and upgraded to FortiGate 100S now.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
FortiSandbox is scalable. We have more than 1200 users across branch offices and headquarters.
How are customer service and support?
Whenever we reach out to Fortinet, they give a response in time. Till now, we have had positive interactions.
We connect with FortiGate through qualified vendors, especially regarding SLA and responsiveness.
Which solution did I use previously and why did I switch?
I have experience with other solutions like Sophos and CheckPoint.
How was the initial setup?
What about the implementation team?
We have an IT department managing the solution. There are around 30 people in the team.
What's my experience with pricing, setup cost, and licensing?
FortiSandbox is a subscription that can be purchased from Fortinet directly. Only using FortiSandbox as features purchased as a subscription in the cloud.
We purchased the bundle. So, we got one price for the package. It was a unified package.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Vice- Head Of Math Department at a non-tech company with 5,001-10,000 employees
Beneficial analysis options, scalable, and plenty of interfaces
Pros and Cons
- "The most valuable features of Fortinet FortiSandbox are the analysis options, artificial intelligence, and the many interfaces it provides."
- "Fortinet FortiSandbox can improve by decreasing the time of analysis response. Other solutions have a better response time, such as WildFire."
What is our primary use case?
Fortinet FortiSandbox is used for threat protection. For example, in emails and the internet.
What is most valuable?
The most valuable features of Fortinet FortiSandbox are the analysis options, artificial intelligence, and the many interfaces it provides.
What needs improvement?
Fortinet FortiSandbox can improve by decreasing the time of analysis response. Other solutions have a better response time, such as WildFire.
For how long have I used the solution?
I have been using Fortinet FortiSandbox for approximately one year.
What do I think about the stability of the solution?
I rate the stability of Fortinet FortiSandbox a four out of five.
What do I think about the scalability of the solution?
I rate the scalability of Fortinet FortiSandbox a four out of five.
How are customer service and support?
I rate the support of Fortinet FortiSandbox a four out of five.
How would you rate customer service and support?
Positive
What other advice do I have?
I rate Fortinet FortiSandbox a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Security Consultant at SEE "Systems Engineering of Egypt"
It is stable and scalable, and the technical support is good
Pros and Cons
- "The technical support is very good."
- "Most people are confused about how to use the right integration of the right Fortinet product."
What is our primary use case?
Our primary use case of this solution is to view the texts from our clients to their lawyers. We look for unknown malware and then I also use FortiFabric for integration.
What is most valuable?
I like the integration between FortiSandbox and FortiClient with FortiGate.
What needs improvement?
It would be awesome if it can be integrated with other solutions. I would like to add one more feature because there are some tricks to deploy integration for all sorts in a product. I had that problem because when I had FortiSandbox, FortiLink, FortiClient, FortiManager, FortiLicense, there was one license for the integration, and the other license was called IOP or FortiAnalyzer. I would like to have one bundle or one license for each device. There should be one orchestrator for the integration because until now there have been two devices, which are the orchestrators for the integration. So most people are confused about how to use the right integration of the right Fortinet product.
For how long have I used the solution?
I have been using this solution for three years now.
What do I think about the stability of the solution?
The solution is very stable and I've never had any issues with stability.
What do I think about the scalability of the solution?
I believe the solution is scalable.
How are customer service and technical support?
The technical support is very good.
How was the initial setup?
Setup and installation is very easy with the Fortinet Portal. If I remember correctly, the deployment took about a week.
What's my experience with pricing, setup cost, and licensing?
There are additional costs that aren't included in the licensing fee.
What other advice do I have?
I will definitely recommend this solution to others. On a scale of one to ten, my rating will be an eight. In the next version I would love to see more integration and more products from other vendors.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Security Unit Manager at EEMC
Good endpoint detection and response, but it needs better technical support
Pros and Cons
- "The most valuable feature was the EDR, endpoint detection and response."
- "In the next release, I would like to see machine learning and anti-exploitation included."
What is our primary use case?
The primary use case of this solution is for using FortiSandbox.
The deployment model we are using is on-premises.
What is most valuable?
The most valuable feature was the EDR, endpoint detection and response.
What needs improvement?
FortiSandbox could be improved. Fortinet took some time to include this feature and new technologies.
They have to develop it more, because of the codes, the variables in the number of virtual environments and the number of virtual rules.
They only provide eight or sometimes a maximum of fourteen virtual environments and the competitors are offering two hundred environments, so the number of environments offered it too small and needs to increase. Currently, this is one of the weakest capabilities with FortiSandbox.
The integration has no enforcements, you cannot apply any action, you have to integrate it with Fortinet. For example, if a customer wants to have FortiSandbox, he has to purchase the entire Fortinet profile. This is not an advantage for Fortinet, compared to others that can be integrated easily with any technology and with any vendor. Fortinet will only integrate with itself.
They are not leading in endpoints for FortiSandbox.
The capabilities and features of this solution are not good. They have to enhance and develop the product to compete.
In the next release, I would like to see machine learning and anti-exploitation included.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
This solution is stable. I have not had any issues with stability. It's fine.
How are customer service and technical support?
We face some challenges with Fortinet. Each time we use the technical support, we run into the same problem. We open a ticket and we have to wait until is it escalated to a tier-two or a tier-three level before anyone will address your specific issues. You will never get help on the first level, and it is always directed to another level.
There seems to be a lack of coordinators.
It is possible that on our end we contact them for issues that are on a larger scale, or new issues, never on a basic level. However, it still takes time to get the issue resolved.
How was the initial setup?
The installation is easy and straightforward.
Which other solutions did I evaluate?
Other companies, the competitors of Fortinet, offer this and in this area, they are better.
What other advice do I have?
We are Platinum level partners, and I am a consultant.
My advice would be to check the web reviews and you will find that Sandbox and FortiClient are not the best.
If you check Gartner, you will see that McAfee and Microsoft are better.
The setup and installation are easy and straightforward.
If you a Symantec endpoint then it's easy and straightforward.
I would rate this solution a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Buyer's Guide
Download our free Fortinet FortiSandbox Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
Popular Comparisons
Microsoft Defender for Office 365
ESET Endpoint Protection Platform
Palo Alto Networks WildFire
Trend Micro Deep Discovery
Trellix Network Detection and Response
Check Point SandBlast Network
Symantec Advanced Threat Protection
Trellix Advanced Threat Defense
SonicWall Capture Advanced Threat Protection
Ixia ThreatARMOR
Buyer's Guide
Download our free Fortinet FortiSandbox Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Fortinet FortiSandbox: cloud version vs on-premise one. Which is better and why?
- How much do independent test results affect your security purchases?
- Holding Security Vendors Accountable
- What can businesses do to improve their security posture?
- When evaluating Advanced Threat Protection, what aspect do you think is the most important to look for?
- What is your recommended cost-effective solution to detect and prevent APT attacks?
- Compromise Assessment vs Threat Hunting
- What are the main evaluation criteria for you when choosing the right vendor for brand protection services?
- Why is ATP (Advanced Threat Protection) important for companies?