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reviewer761472 - PeerSpot reviewer
Solutions Manager at a tech services company with 1,001-5,000 employees
Real User
Stable and easy to implement, works with FortiMail to protect our network
Pros and Cons
  • "The most valuable feature is the protection and the way it works, the technology is what I like the most."
  • "The licensing can be very confusing. It needs to be simplified."

What is our primary use case?

The primary use case of this solution is email and protection.

We use FortiMail as well, and most of our environment is protected. We don’t have internet access for our users apart from email.

This solution is deployed in the Cloud.

What is most valuable?

The most valuable feature is the protection and the way it works, the technology is what I like the most.

The online information is very good.

What needs improvement?

The licensing can be very confusing. It needs to be simplified.

When choosing FortiSandbox, there are three different types of Licenses, but it doesn’t specify that it is for FortiSandbox, so you have a box for Sandboxing, then a separate box for hardware, and a separate one for the Cloud.

For how long have I used the solution?

I have been using this solution for two years.
Buyer's Guide
Fortinet FortiSandbox
November 2024
Learn what your peers think about Fortinet FortiSandbox. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

This solution is stable. I am happy with it.

What do I think about the scalability of the solution?

This solution is scalable.

We have over two thousand users.

How are customer service and support?

I have never used technical support.

How was the initial setup?

The initial setup was straightforward.

The information available on-line was helpful during the configuration.

What about the implementation team?

We did not implement this solution through a vendor, we did it ourselves.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay, but the licensing can be confusing. For example, if you purchase FortiSandbox, there are three different types of licensing. They have a separate FortiSandbox for the cloud, and for FortiGate. It can be quite confusing.

For being an existing FortiGate customer, they started by giving me one year for free, then I started renewing.

What other advice do I have?

If you are an existing user of Fortinet and familiar with the interfaces of FortiGate and others then it will be easy for you.

I don’t have a business relationship with Fortinet. I am a user.

I would recommend this solution. I don’t have any complaints, so it is difficult to say what I would like to see in the next release.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1160118 - PeerSpot reviewer
IT Manager at a international affairs institute with 11-50 employees
Real User
Easy to deploy, integrates with all of our Fortinet solutions, and helps protect against email threats
Pros and Cons
  • "The solution is very good because it catches a lot of threats in emails."
  • "The response time from technical support should be improved."

What is our primary use case?

This solution is used to connect to all of our other fabric, including Fortinet solutions such as FortiGate, FortiMail, and FortiClient.

We have this solution deployed on a virtual machine.

What is most valuable?

The solution is very good because it catches a lot of threats in emails.

What needs improvement?

Sometimes, email remains in the queue, which is a problem that we have contacted support about. This is something that needs to be improved.

The response time from technical support should be improved.

For how long have I used the solution?

We have been using this solution for two years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

We have approximately four hundred people who use this solution.

We do plan on increasing our usage.

How are customer service and technical support?

Technical support for this solution is good, but the people can take a long time to answer you. Sometimes, by the time they answer our ticket, we have already fixed the problem.

How was the initial setup?

The initial setup is easy. There are instructions to follow.

What about the implementation team?

We deployed this solution on our own.

What other advice do I have?

This is a solution that I strongly recommend.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiSandbox
November 2024
Learn what your peers think about Fortinet FortiSandbox. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
it_user1128765 - PeerSpot reviewer
ICT Department at a energy/utilities company with 201-500 employees
Real User
Excellent at redirecting or stopping malicious content, very stable, and scalable
Pros and Cons
  • "The initial setup is straightforward."
  • "The integration is limited. The solution needs to offer better integration with multiple vendors."

What is our primary use case?

We primarily use the solution to allow us to pick up on any traffic that is suspicious.

What is most valuable?

If there is malicious traffic that is going through the web application, we can halt that action, instead of waiting for the AntiVirus to take action. It also allows us to block them. This is the most valuable aspect of the solution.

What needs improvement?

The integration is limited. The solution needs to offer better integration with multiple vendors.

For how long have I used the solution?

I've been using the solution for three months.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable. All of our web traffic currently goes through it.

How are customer service and technical support?

Technical support is pretty good.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We used a local vendor to help us with the initial implementation.

What other advice do I have?

We use the on-premises deployment model of the solution.

I'd recommend the solution. All of its features are readily available.

I'd rate it nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1026282 - PeerSpot reviewer
Network Engineer at a tech services company with 51-200 employees
Real User
Reliable, good support, and simple to manage
Pros and Cons
  • "The solution is easy to manage."
  • "The initial setup is not too complex but could be easier."

What is our primary use case?

We use Fortinet FortiSandbox for threat protection and threat emulation.

What is most valuable?

The solution is easy to manage.

For how long have I used the solution?

I have been using Fortinet FortiSandbox for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have over 20 customers using this solution.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is not too complex but could be easier.

What's my experience with pricing, setup cost, and licensing?

There is a license to use this solution.

What other advice do I have?

I rate Fortinet FortiSandbox a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Pre-Sales Manager at a tech services company with 51-200 employees
Real User
Very easy to use, but the end-point protection needs to be better
Pros and Cons
  • "What I find most valuable, is that it is easy to use."
  • "Something that needs to improve, is the end-point protection."

What is our primary use case?

We use this solution on-premises and our primary use case is for end-point protection. 

What is most valuable?

What I find most valuable, is that it is easy to use. 

What needs improvement?

Something that needs to improve, is the end-point protection. 

For how long have I used the solution?

I've been using the solution for two to three years now.

What do I think about the stability of the solution?

I believe the solution is very stable. We've had a crash once or twice, but it was because they were having problems on their side. Now it works pretty well and we don't have any issues.

What do I think about the scalability of the solution?

I believe the solution is scalable. We currently have only four people using it at our office.

How was the initial setup?

The initial setup is easy and straightforward. If a person doesn't have experience with the product, they can do some searching to see exactly how to do it. But it's not difficult at all. 

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive at all.

What other advice do I have?

I will rate this solution a seven out of ten. I would like to see an improvement in the end-point protection.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiSandbox Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Fortinet FortiSandbox Report and get advice and tips from experienced pros sharing their opinions.