Try our new research platform with insights from 80,000+ expert users
Grande Enterprise Voice Services [EOL] Logo

Grande Enterprise Voice Services [EOL] Reviews

Vendor: Astound
5.0 out of 5
Start review

What is Grande Enterprise Voice Services [EOL]?

Grande's core voice network is built on Nortel DMS 500 and soft-switching network. As one of the first competitive local exchange carriers to establish our own network in Texas after the 1996 Telecom Deregulation Act, we have a proven track record serving the communication needs of residential, business, and carrier customers. Most importantly, we are committed to providing the best customer and technical service while providing innovative solutions for your telecom needs.

Get the Hosted and Cloud Based VoIP Buyer's Guide and find out what your peers are saying about Grande Enterprise Voice Services [EOL] and more!
Buyer's Guide
Hosted and Cloud Based VoIP
March 2025
Get the category report
Helped 842,672 peers since 2012
 
 
Key learnings from peers

Valuable Features

  • "We use our voicemail and all of us love the fact that we all have it emailed to us as well, getting it on our phones. A lot of our people travel, and it's a lot easier for them because they're always checking their email. It's easier to listen to it there rather than having to dial into the phone and put their codes in and go in and retrieve messages."

Room for Improvement

  • "The sound quality was different. It wasn't necessarily worse or better, it was different in the sense that it sounded like the sound was in a tunnel."

Pricing

  • "Pricing is much better on this product. The licensing would apply to us in the sense that we pay per actual phone device. We have to pay for that many licenses so we get that many phones. It has saved us $300 a month."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Hosted and Cloud Based VoIP Buyer's Guide for additional reliable information.

Product Categories

Product Categories
Hosted and Cloud Based VoIP
 

Grande Enterprise Voice Services [EOL] reviews

Sort by:
LH
Accounting Manager at Evergreen Exhibition
Verified user of Grande Enterprise Voice Services [EOL]
Mar 11, 2019
We're able to listen to voicemail via our email, which is easier for our employees who travel

Pros

"We use our voicemail and all of us love the fact that we all have it emailed to us as well, getting it on our phones. A lot of our people travel, and it's a lot easier for them because they're always checking their email. It's easier to listen to it there rather than having to dial into the phone and put their codes in and go in and retrieve messages."

Cons

"The sound quality was different. It wasn't necessarily worse or better, it was different in the sense that it sounded like the sound was in a tunnel."

What is our primary use case?

We use it for phone services. We replaced our regular phone carrier with the VoIP.

How has it helped my organization?

We're a very small company, there are ten employees, and only seven of them are in the office and utilize this phone. We didn't need a whole lot of features, but I have definitely heard feedback that being able to get voicemails instantaneously via email is helpful. The way we do business is email correspondence. We're able to get those messages instantaneously without having to call in to the desk phone.

And because we can get calls to our desk phones on our cell phones, we get the important calls we need to get.

*Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Read full review (1468 words)