Horizon Cloud Service Reviews

We use VMware Horizon Cloud for virtual machines where everyone can log in and do their work in a safe environment.

VMware Horizon Cloud has benefited my company because it is centered and secure.

The most valuable feature of VMware Horizon Cloud is all of its capabilities together.

Logging into VMware Horizon Cloud could be made easier. Additionally, the VMs could be better in their performance.

I have been using VMware Horizon Cloud for approximately six years.

We had some stability performance issues regarding the VMs.

I rate the scalability of VMware Horizon Cloud an eight out of ten.

The solution is highly scalable.

We have approximately 150 users using this solution.

I rate the scalability of VMware Horizon Cloud a nine out of ten.

We previously used an on-premise solution.

The initial setup of VMware Horizon Cloud is simple. We use this solution for all of our clients.

I rate the setup of VMware Horizon Cloud an eight out of ten.

We used a third party for the implementation of the solution.

VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs.

It's better to use Azure Cloud than VMware Horizon Cloud.

I rate VMware Horizon Cloud an eight out of ten.

Public Cloud

We use VMware Horizon Cloud to allow our employees to work remotely.

The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country.

The application remoting features have some room for improvement.

I have been using VMware Horizon Cloud for approximately six months.

The stability of this solution is great.

VMware Horizon Cloud is highly scalable.

The technical I have experienced was good. Over the last little while, the quality level of support has diminished a bit and could improve.

The initial setup of VMware Horizon Cloud is fairly straightforward for the infrastructure. However, getting the use cases for each desktop pool can be a challenge.

There is a license required for the use of this solution and there are different tier levels available.

My advice to others would be for them to define their use case before they start.

I rate VMware Horizon Cloud an eight out of ten.

Our primary use case focuses on virtual desktop and application hosting. This is spread across different industries. We have a large number of employees, and we are one of the largest GSIs globally, managing many virtual seats across various sectors, including healthcare, aerospace and defense, manufacturing, and automotive.

The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly. This offers significant flexibility and efficiency. Additionally, Horizon Cloud Service has a robust protocol, making app management straightforward. The scalability of Horizon Cloud Service is also excellent, and its stability is strong for our use cases.

The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other hypervisors, expanding beyond ESX.

We have been using it for a while, but if needed, we could have a deeper conversation with our architect.

The deployment of the solution was generally straightforward.

The stability is satisfactory for our use cases.

The solution is quite scalable, and we have no issues with its scalability.

We haven't had to engage with customer service recently, but they are generally friendly to work with. However, I'm unable to provide a definitive rating for their service.

Positive

The initial setup was generally straightforward.

The deployment size affects the number of people involved; a 100,000 seat deployment will take longer and involve more people than a 1,200 seat deployment.

The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.

We also have experience with other virtualization vendors, such as Microsoft Azure. The main differences include the protocols used, where Horizon Cloud Service has a more mature protocol, benefiting users with high latency or low bandwidth.

In situations where edge cases, high latency, or low bandwidth are factors, a Citrix protocol might be more suitable. If one is seeking a full networking solution, replacement of F5 load balancers or global load balancing, Citrix, could be a better option. Overall, I rate Horizon Cloud Service an eight.