Horizon Cloud Service Reviews, Competitors and Pricing

reviewer1672230

End User Compute Architect at a tech services company with 1-10 employees

Sep 18, 2021

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Reliable, effective remote access, and high volume desktop management

Pros and Cons

"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."

"The application remoting features have some room for improvement."

What is our primary use case?

We use VMware Horizon Cloud to allow our employees to work remotely.

What is most valuable?

The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country.

What needs improvement?

The application remoting features have some room for improvement.

For how long have I used the solution?

I have been using VMware Horizon Cloud for approximately six months.

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What do I think about the stability of the solution?

The stability of this solution is great.

What do I think about the scalability of the solution?

VMware Horizon Cloud is highly scalable.

How are customer service and support?

The technical I have experienced was good. Over the last little while, the quality level of support has diminished a bit and could improve.

How was the initial setup?

The initial setup of VMware Horizon Cloud is fairly straightforward for the infrastructure. However, getting the use cases for each desktop pool can be a challenge.

What's my experience with pricing, setup cost, and licensing?

There is a license required for the use of this solution and there are different tier levels available.

What other advice do I have?

My advice to others would be for them to define their use case before they start.

I rate VMware Horizon Cloud an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner