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Horizon Cloud Service vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Horizon Cloud Service receives mixed reviews on support quality, with praise for skill but concerns over response times.
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Room For Improvement

Sentiment score
3.9
Horizon Cloud Service has high costs, integration issues, complexity, and bugs, needing infrastructure improvements and simplified login.
No sentiment score available
 

Scalability Issues

Sentiment score
7.0
Horizon Cloud Service offers scalable solutions for organizations, but may face limitations with certain cloud products like AWS.
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Setup Cost

No sentiment score available
Enterprise users have mixed opinions on Horizon Cloud Service pricing, noting high costs and emphasizing potential hidden expenses.
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Stability Issues

Sentiment score
7.1
Horizon Cloud Service is highly stable, reliable, and well-regarded, with occasional VM performance issues but positive scalability feedback.
No sentiment score available
 

Valuable Features

No sentiment score available
Horizon Cloud Service is praised for advanced management, accessibility, flexibility, cost efficiency, and stability post-VMware's Broadcom acquisition.
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Categories and Ranking

Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
10th
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
9
Ranking in other categories
Desktop as a Service (DaaS) (4th)
Workspace ONE UEM
Ranking in Virtual Desktop Infrastructure (VDI)
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Featured Reviews

Vaisakh Natesh M - PeerSpot reviewer
Easy to use, stable, and scalable
VMware Horizon Cloud is easy to use and the full development cloud is very good. The main features of VMware are included. It's a cloud-based virtual desktop infrastructure software that allows you to permit the virtual desktops and applications to any device from the single unified management control. These are managed from the dedicated remote session desktop. It is a multiple cloud deployment that provides flexibility. You can choose cloud capacity management by VMware or infrastructure management with Microsoft Azure. Advanced user configuration management through dynamic environment management is available. There are many self-serve options.
Joel Amate - PeerSpot reviewer
The solution is stable, scalable, and offers single sign-on
I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Government
9%
Healthcare Company
7%
Computer Software Company
16%
Financial Services Firm
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for VMware Horizon Cloud?
Initially, the product is cheap, but it starts to get expensive when users try to scale out. Though I find Citrix to be an expensive product compared to VMware Horizon Cloud because of all the feat...
What needs improvement with VMware Horizon Cloud?
VMware Horizon Cloud's VDI stacks are being sold off. Considering VMware Horizon Cloud's VDI stacks complexity, even before its sell out, I feel Citrix can do a couple of pieces of infrastructure t...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

VMware Horizon Cloud, VMware Horizon DaaS
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Learn More

 

Overview

 

Sample Customers

Marriott, Sprint
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Horizon Cloud Service vs. Workspace ONE UEM and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.