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Amazon WorkSpaces vs Horizon Cloud Service comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Amazon WorkSpaces customer service is praised for support quality but has occasional long response times, with faster help costing extra.
No sentiment score available
Horizon Cloud Service receives mixed reviews on support quality, with praise for skill but concerns over response times.
 

Room For Improvement

Sentiment score
5.2
Amazon WorkSpaces requires performance improvements, enhanced conferencing capabilities, simpler configurations, faster updates, better pricing, and user management features.
Sentiment score
3.9
Horizon Cloud Service has high costs, integration issues, complexity, and bugs, needing infrastructure improvements and simplified login.
 

Scalability Issues

Sentiment score
9.1
Amazon WorkSpaces' scalability and pay-as-you-go model benefit diverse businesses, providing flexible user capacity and resource management.
Sentiment score
7.0
Horizon Cloud Service offers scalable solutions for organizations, but may face limitations with certain cloud products like AWS.
 

Setup Cost

No sentiment score available
Amazon WorkSpaces pricing ranges from $85-$150 monthly, with additional costs for storage and services impacting overall expense.
No sentiment score available
Enterprise users have mixed opinions on Horizon Cloud Service pricing, noting high costs and emphasizing potential hidden expenses.
 

Stability Issues

Sentiment score
8.1
Amazon WorkSpaces is stable and reliable, but performance depends on good internet connections and can be affected by latency.
Sentiment score
7.1
Horizon Cloud Service is highly stable, reliable, and well-regarded, with occasional VM performance issues but positive scalability feedback.
 

Valuable Features

Sentiment score
8.0
Amazon WorkSpaces provides secure, scalable remote access with easy provisioning, supporting video conferencing and multimedia with low latency.
No sentiment score available
Horizon Cloud Service is praised for advanced management, accessibility, flexibility, cost efficiency, and stability post-VMware's Broadcom acquisition.
 

Categories and Ranking

Amazon WorkSpaces
Ranking in Virtual Desktop Infrastructure (VDI)
8th
Ranking in Desktop as a Service (DaaS)
2nd
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
10th
Ranking in Desktop as a Service (DaaS)
4th
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Amazon WorkSpaces is 0.7%, down from 1.3% compared to the previous year. The mindshare of Horizon Cloud Service is 1.7%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Bhaskar Rao - PeerSpot reviewer
Management console is very easy to use, readily available infrastructure and easy to scale
It's very stable. There is a big difference between traditional physical servers and cloud servers. With physical servers, we need to plan for purchasing, procurement, capacity, storage, get quotations, and then procure them. That took some time. Maybe it would take more than one month or maybe two months to procure and then install. With AWS, it is readily available. Just pay and immediately create the VPC, network, and everything. It is very easy. Within two or three hours, we can implement any server or launch any application. Within five minutes, we can just spin up and publish our servers on the Internet.
Vaisakh Natesh M - PeerSpot reviewer
Easy to use, stable, and scalable
VMware Horizon Cloud is easy to use and the full development cloud is very good. The main features of VMware are included. It's a cloud-based virtual desktop infrastructure software that allows you to permit the virtual desktops and applications to any device from the single unified management control. These are managed from the dedicated remote session desktop. It is a multiple cloud deployment that provides flexibility. You can choose cloud capacity management by VMware or infrastructure management with Microsoft Azure. Advanced user configuration management through dynamic environment management is available. There are many self-serve options.
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Use our free recommendation engine to learn which Virtual Desktop Infrastructure (VDI) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
13%
Financial Services Firm
8%
University
6%
Computer Software Company
13%
Financial Services Firm
10%
Government
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon WorkSpaces?
Performance and scalability are valuable features.
What is your experience regarding pricing and costs for Amazon WorkSpaces?
The pricing is based on consumption. You pay for each process based on the transactions you make. The investment is almost the same as having your own on-premises solution, with the added costs of ...
What needs improvement with Amazon WorkSpaces?
There is always scope of improvement in the stability.
What is your experience regarding pricing and costs for VMware Horizon Cloud?
Initially, the product is cheap, but it starts to get expensive when users try to scale out. Though I find Citrix to be an expensive product compared to VMware Horizon Cloud because of all the feat...
What needs improvement with VMware Horizon Cloud?
VMware Horizon Cloud's VDI stacks are being sold off. Considering VMware Horizon Cloud's VDI stacks complexity, even before its sell out, I feel Citrix can do a couple of pieces of infrastructure t...
 

Also Known As

WorkSpaces
VMware Horizon Cloud, VMware Horizon DaaS
 

Overview

 

Sample Customers

GrubHub, Endemol Shine Nederland, CMC Property Services
Marriott, Sprint
Find out what your peers are saying about Amazon WorkSpaces vs. Horizon Cloud Service and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.