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Amazon WorkSpaces vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Amazon WorkSpaces customer service is praised for support quality but has occasional long response times, with faster help costing extra.
No sentiment score available
 

Room For Improvement

Sentiment score
5.2
Amazon WorkSpaces requires performance improvements, enhanced conferencing capabilities, simpler configurations, faster updates, better pricing, and user management features.
No sentiment score available
 

Scalability Issues

Sentiment score
9.1
Amazon WorkSpaces' scalability and pay-as-you-go model benefit diverse businesses, providing flexible user capacity and resource management.
No sentiment score available
 

Setup Cost

No sentiment score available
Amazon WorkSpaces pricing ranges from $85-$150 monthly, with additional costs for storage and services impacting overall expense.
No sentiment score available
 

Stability Issues

Sentiment score
8.1
Amazon WorkSpaces is stable and reliable, but performance depends on good internet connections and can be affected by latency.
No sentiment score available
 

Valuable Features

Sentiment score
8.0
Amazon WorkSpaces provides secure, scalable remote access with easy provisioning, supporting video conferencing and multimedia with low latency.
No sentiment score available
 

Categories and Ranking

Amazon WorkSpaces
Ranking in Virtual Desktop Infrastructure (VDI)
8th
Ranking in Desktop as a Service (DaaS)
2nd
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
3rd
Ranking in Desktop as a Service (DaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
124
Ranking in other categories
Application Virtualization (1st), Remote Access (5th)
 

Mindshare comparison

As of November 2024, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Amazon WorkSpaces is 0.7%, down from 1.3% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 9.7%, down from 14.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Bhaskar Rao - PeerSpot reviewer
Management console is very easy to use, readily available infrastructure and easy to scale
It's very stable. There is a big difference between traditional physical servers and cloud servers. With physical servers, we need to plan for purchasing, procurement, capacity, storage, get quotations, and then procure them. That took some time. Maybe it would take more than one month or maybe two months to procure and then install. With AWS, it is readily available. Just pay and immediately create the VPC, network, and everything. It is very easy. Within two or three hours, we can implement any server or launch any application. Within five minutes, we can just spin up and publish our servers on the Internet.
DavidWood1 - PeerSpot reviewer
Flexible Deployment, reliable performance, and fast transmission speeds
Provisioning Server is a fantastic option for image management in Citrix Virtual Apps and Desktops. It offers excellent performance and reliability. On the other hand, while Machine Creation Services can be scaled easily, they can significantly increase storage consumption. For instance, creating a Windows 10 image in MCS typically requires at least 80 GB of storage, in addition to any separate disks needed. To store changes made by users in Machine Creation Services, the differencing disk must be equal in size to the base disk, leading to significant storage consumption. On the other hand, Provisioning Server uses image versioning, creating a new image version every time it's modified. As a result, virtual machines streamed from the server revert to their original state after a reboot, which is similar to their state during the first boot. Using the provisioning server, I start by configuring a virtual machine with either a 2016 or 2019 server operating system. I install the necessary Citrix client provisioning server target device software, followed by installing the required applications. After that, I capture the entire configuration to a file share. The image is then streamed from the file share to the hypervisor, which can handle multiple machines. In some large-scale deployments, we have used a single image to provision thousands of servers. Once the image is captured and stored on the file share, it is set to read-only mode, and any changes made to it are not accepted until it is put in read-write mode. When a virtual machine is rebooted, it returns to its previous state before the changes were made. This feature can be beneficial in situations like a virus outbreak, where a simple reboot of the virtual machines can remove any malicious code or changes. A provisioning server offers a faster recovery time from a bad change and is generally faster than machine creation services. With the provisioning server, changes are not accepted until the read-write mode is enabled, and if a virus outbreak occurs, rebooting the machines restores them to the previous state. On the other hand, machine creation services' speed is dependent on the storage's speed, and recovery time from a bad change can take longer, especially with a large number of devices. If a bad change is made with machine creation services, the replication process can take a while to revert, whereas, with a provisioning server, all machines can be rebooted quickly. Within thirty minutes, I can restore my system to its previous state using the provisioning server.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
13%
Financial Services Firm
8%
University
6%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon WorkSpaces?
Performance and scalability are valuable features.
What is your experience regarding pricing and costs for Amazon WorkSpaces?
The pricing is based on consumption. You pay for each process based on the transactions you make. The investment is almost the same as having your own on-premises solution, with the added costs of ...
What needs improvement with Amazon WorkSpaces?
There is always scope of improvement in the stability.
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
 

Also Known As

WorkSpaces
Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
 

Overview

 

Sample Customers

GrubHub, Endemol Shine Nederland, CMC Property Services
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Find out what your peers are saying about Amazon WorkSpaces vs. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.