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Horizon Cloud Service vs Parallels Remote Application Server (RAS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
11th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Desktop as a Service (DaaS) (4th)
Parallels Remote Applicatio...
Ranking in Virtual Desktop Infrastructure (VDI)
13th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
25
Ranking in other categories
Application Virtualization (4th)
 

Mindshare comparison

As of April 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon Cloud Service is 3.6%, up from 1.1% compared to the previous year. The mindshare of Parallels Remote Application Server (RAS) is 3.3%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Horizon Cloud Service3.6%
Parallels Remote Application Server (RAS)3.3%
Other93.1%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SivaKuppala - PeerSpot reviewer
Enterprise Architect at Wipro Limited
Centralized management enhances multi-cloud flexibility with cost efficiency improvements
The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help. Improvements in application performance, especially for resource-heavy applications like intensive 3D workloads, are needed. More built-in automation for routine tasks like patching and upgrading could reduce administrative effort.
JohanSkibdahl - PeerSpot reviewer
CEO at Etcetera Networks
Secure access across devices with cost-effective seamless integration
One valuable feature is the ability to securely use a wide range of devices to access the company's infrastructure. The inclusion of all necessary components, such as load balancer and gateways, in a monthly fee is also beneficial. In terms of Parallels Desktop, the coherence mode that allows Mac and Windows applications to run seamlessly side by side is highly regarded.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."
"I honestly liked the application itself because it was just like using a desktop; you could copy and paste, inside and outside, use multiple monitors, and access it anytime, anywhere, no matter whether you were in the office or out of the office."
"The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly."
"The product allows a VPN connection, adding extra value to its features."
"The tool remains pretty stable."
"From the scalability perspective, that's one of the great things, because even with the basic setup, which has essentially very few components, you can run 10,000 desktops straight off the bat."
"Its advanced management features are the most valuable, especially power management. One of the really important things was to be able to have power management in a consumption world. This means that unlike a Microsoft environment, you could actually turn off virtual desktops or have them start up and shut down. If you're consuming resources in the public cloud, you want to be able to do that because when you're not using those, such as at the weekend, you want to be able to turn them off. So, the advanced options for managing the BDIs are very important."
"The most valuable feature of VMware Horizon Cloud is all of its capabilities together."
"Very fast, easy to setup and manage."
"Thank you 2X for such a great product that makes my work much easier!"
"With Parallels, I just install it once into one location and the client does the work for me, providing ease of use and minimizing the man-hours that go into installation and the maintenance of IT."
"Ease of use in publishing apps and installing the agent; the interface is fairly intuitive after some tinkering, and although I inherited the app only two-thirds deployed, I was able to complete the deployment and service it over the last year without referring to any documentation."
"You have the opportunity to virtualize applications in different locations. Everything is in one pane or one window, which is quite good."
"It has a very affordable price and the highest capabilities."
"The management capability from the RAS portal provides greater control than using pure MS inbuilt into RDS capabilities."
"It is a stable solution."
 

Cons

"The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
"It can be very expensive to scale up because each part of scaling up requires you to have new components of the infrastructure."
"The product has a lot of bugs."
"The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
"Our technical support of VMware is good, but the main problem is it takes a lot of time."
"In the design phase, sometimes the tools for designing Horizon solutions have issues when they're calculating the number of nodes and platforms needed to support the VDI systems."
"Logging into VMware Horizon Cloud could be made easier. Additionally, the VMs could be better in their performance."
"The application remoting features have some room for improvement."
"We would like the ability to provide a popup message, such as a maintenance notification. That same notification on the Parallels client would be awesome."
"We would like to be able to re-label the OTP (One Time Password) popup so our users can easily recognize that they are to put in their DUO code on that line. Most users see OTP and ask what that is."
"Since I've been here less than a year, I have had to upgrade the system three times. The first time was the major upgrade but they have upgraded twice since, and I think that's too many times in that time span."
"The customization of the web interface could possibly use some improvement."
"It needs Windows scaling on Android/iOS devices. At present, the concept of delivering apps to Android and iOS devices is appealing, but the reality is the screen size on these devices is so small that, unless there is some scaling option, it is not really usable."
"The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement."
"We use several gateways because access to our secret zone requires two-factor user authentication. It is a lot of hassle differentiating among users with or without two-factor. Of course, we could use two farms, but that would mean more management too."
"Since I've been here less than a year, I have had to upgrade the system three times."
 

Pricing and Cost Advice

"There is a license required for the use of this solution and there are different tier levels available."
"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."
"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."
"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."
"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."
"Initially, the product is cheap, but it starts to get expensive when users try to scale out."
"I rate VMware Horizon Cloud pricing a ten out of ten."
"Work with the vendor, as this is a fairly new product and they want use cases. Deals can be made."
"Pricing is a little steep."
"Comparable performance to Citrix for our use case at a significantly lower cost. Pricing is clear and there are relatively few options or other pricing considerations when compared to similar products. Just be sure not to forget the Microsoft licensing that goes along with a Parallels deployment."
"Just compare it to Citrix and you will see the value in it."
"The pricing has always been competitive, and the new SPLA licensing model works great for our business and clients."
"It justifies the price. In terms of licensing, initially when we got the product it was an unlimited licensing strategy. We knew would grow in the coming years. So initially, we took a plan which had no limit. After a year or so the strategy changed and we were being limited to 105 licenses, that was the minimum... If there was flexibility for increasing the number of licenses that would be great because you never know how much you are going to grow in the next year."
"It is inexpensive compared to one of its competitors."
"It is not that high. It is in the medium range. Of course, it could be lower, but the price is not the issue."
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Top Industries

By visitors reading reviews
Performing Arts
10%
Financial Services Firm
10%
Manufacturing Company
10%
Construction Company
9%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for VMware Horizon Cloud?
The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.
What needs improvement with VMware Horizon Cloud?
The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other h...
What is your primary use case for VMware Horizon Cloud?
Our primary use case focuses on virtual desktop and application hosting. This is spread across different industries. We have a large number of employees, and we are one of the largest GSIs globally...
What is your experience regarding pricing and costs for Parallels Remote Application Server (RAS)?
The pricing for Parallels RAS is straightforward with a monthly fee for a minimum of 15 licenses. For Parallels Desktop, it is a yearly cost of a couple of hundred euros. No additional fees for mai...
What needs improvement with Parallels Remote Application Server (RAS)?
A potential improvement could be reducing the dependency on Microsoft solutions for Parallels RAS. As for Parallels Desktop, there is nothing specific that needs improvement.
What is your primary use case for Parallels Remote Application Server (RAS)?
The primary use case of Parallels is to offer it to customers as a hosted service. I help them to migrate from other solutions like VMware to Parallels RAS. I recommend it to companies that prefer ...
 

Also Known As

VMware Horizon Cloud, VMware Horizon DaaS
Parallels RAS
 

Overview

 

Sample Customers

Marriott, Sprint
Arsari Group _ PT Netmarks Indonesia, Izhevsk Elektromekhanicheskiy Zavod (IEMZ) _ Kupol, Abilene Diagnostic Clinic, Fylde Borough Council, YARSTROYREZE LLC, VSK Insurance House, Melenkovsky District of Vladimirskaya Oblast, Sofrigam SA, Antenna International, KingsGate Community Church, Norwegian American Hospital, Island Hotels Group, Medway Council, Medway Council, Voices of September 11th, MacDonald Training Center, Kansas Childrenês Service League, Scope,Next Generation Clubs, WTC Communications, Opera Australia, HSE Integrated, Danier, Bridgwater College, Kern County Mental Health, Tony Tiendas, Spears Manufacturing, Managed Insurance Services Inc., Intuitive Medical Software, M.J. Soffe, Mazda Motors, Israel Military Industries (IMI), Telfair, Upic Solutions, Teleflora, Fisher & Company
Find out what your peers are saying about Horizon Cloud Service vs. Parallels Remote Application Server (RAS) and other solutions. Updated: April 2026.
886,932 professionals have used our research since 2012.