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Horizon Cloud Service vs Microsoft Remote Desktop Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Horizon Cloud Service receives mixed reviews on support quality, with praise for skill but concerns over response times.
No sentiment score available
 

Room For Improvement

Sentiment score
3.9
Horizon Cloud Service has high costs, integration issues, complexity, and bugs, needing infrastructure improvements and simplified login.
No sentiment score available
 

Scalability Issues

Sentiment score
7.0
Horizon Cloud Service offers scalable solutions for organizations, but may face limitations with certain cloud products like AWS.
No sentiment score available
 

Setup Cost

No sentiment score available
Enterprise users have mixed opinions on Horizon Cloud Service pricing, noting high costs and emphasizing potential hidden expenses.
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Stability Issues

Sentiment score
7.1
Horizon Cloud Service is highly stable, reliable, and well-regarded, with occasional VM performance issues but positive scalability feedback.
No sentiment score available
 

Valuable Features

No sentiment score available
Horizon Cloud Service is praised for advanced management, accessibility, flexibility, cost efficiency, and stability post-VMware's Broadcom acquisition.
No sentiment score available
 

Categories and Ranking

Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
10th
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
9
Ranking in other categories
Desktop as a Service (DaaS) (4th)
Microsoft Remote Desktop Se...
Ranking in Virtual Desktop Infrastructure (VDI)
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
77
Ranking in other categories
Remote Access (2nd)
 

Mindshare comparison

As of November 2024, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon Cloud Service is 1.7%, down from 4.1% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 9.9%, down from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Vaisakh Natesh M - PeerSpot reviewer
Easy to use, stable, and scalable
VMware Horizon Cloud is easy to use and the full development cloud is very good. The main features of VMware are included. It's a cloud-based virtual desktop infrastructure software that allows you to permit the virtual desktops and applications to any device from the single unified management control. These are managed from the dedicated remote session desktop. It is a multiple cloud deployment that provides flexibility. You can choose cloud capacity management by VMware or infrastructure management with Microsoft Azure. Advanced user configuration management through dynamic environment management is available. There are many self-serve options.
BHARAT B  SHARMA - PeerSpot reviewer
Easy to set up and reliable, but needs an additional control panel
We've had issues with security breaches. The main problem is that if we are using this with the individual computer and using a remote desktop, there are some loopholes there. When I implemented this on an individual computer within two or three days it got captured. There is a problem with the printing and sharing of this program. There is a lot of customized software leaving the market due to this. If somebody wants to run a specific program with the specific settings, they don't want full access to the computer. Then there are some problems that have to be resolved. We'd like to have an additional control panel available in order o more easily give resources to the computers. There are a lot of restrictions and having a program panel would make things easier. It would help us set up the right access and permissions.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Government
9%
Healthcare Company
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for VMware Horizon Cloud?
Initially, the product is cheap, but it starts to get expensive when users try to scale out. Though I find Citrix to be an expensive product compared to VMware Horizon Cloud because of all the feat...
What needs improvement with VMware Horizon Cloud?
VMware Horizon Cloud's VDI stacks are being sold off. Considering VMware Horizon Cloud's VDI stacks complexity, even before its sell out, I feel Citrix can do a couple of pieces of infrastructure t...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
I've never had an issue with it. I've always thought the pricing for RDS was reasonable.
What needs improvement with Microsoft Remote Desktop Services?
The current process I have to go through to get a Windows 11 VM up and running is difficult. Windows 10 worked a whole lot better than Windows 11.
 

Also Known As

VMware Horizon Cloud, VMware Horizon DaaS
Remote Desktop Services, MS Remote Desktop Services
 

Learn More

 

Overview

 

Sample Customers

Marriott, Sprint
Bank Alfalah Ltd.
Find out what your peers are saying about Horizon Cloud Service vs. Microsoft Remote Desktop Services and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.