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Solutions Architect at Sercompe
Real User
The flexible way to pay for everything that you need and pay as you go
Pros and Cons
  • "It is the flexible way to pay for everything that you need and pay as you go."
  • "The time to receive a price when I am going to a proposal is too long."

What is our primary use case?

Our use case is to build a large enterprise storage cluster.

We are using the service to do colocation.

How has it helped my organization?

The service has eliminated the need for overprovisioning. If we do not have this type of service, we would have to buy storage for five years and use maybe 50 percent of that storage right now.

Our IT team is more productive right now. We eliminated the need for doing some manual tests.

What is most valuable?

It is the flexible way to pay for everything that you need and pay as you go. We can pay for just what we need right now.

It has great flexibility and scalability. It is a very good, stable service.

What needs improvement?

The time to receive a price when I am going to a proposal is too long.

Buyer's Guide
HPE GreenLake
November 2024
Learn what your peers think about HPE GreenLake. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

2 years

What do I think about the stability of the solution?

100 percent, it is a very stable service. We have not had any outages.

What do I think about the scalability of the solution?

It is a great way to scale.

How are customer service and support?

The technical support is very good.

Which solution did I use previously and why did I switch?

We are a solution provider, and we bought new storage to provide services to our customers.

How was the initial setup?

The initial setup is straightforward. It is a very simple, easy to install and implement.

What about the implementation team?

We deployed it in-house.

What was our ROI?

We have seen ROI.

We have reduced our organization's capacity management efforts around 40 to 50 percent based on the personnel managing the service, since this is the easiest way to manage.

It has saved our organization 30 to 40 percent. 

The service has decreased the time it takes to deploy IT projects by 50 percent. When we don't have this type of service, we need to take 45 to 60 days to have storage ready. Right now, we have a buffer onsite and are online in a few hours.

What's my experience with pricing, setup cost, and licensing?

We have reduced a lot of our VMware licensing costs.

Which other solutions did I evaluate?

Lenovo and HPE were on our shortlist.

We chose HPE because this was the more precise service.

What other advice do I have?

Look carefully and understand with this model you can buy just what you need right now, and not overprovision.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
GlobalCefe26 - PeerSpot reviewer
Global Center Solution Architect at a pharma/biotech company with 1,001-5,000 employees
Real User
Leaderboard
Helps us have a better defined lifecycle in place
Pros and Cons
  • "It has helped us with the planning, and in concert with this, we are doing a lot of virtualizations. For a lot of cases, we are bringing in less gear and equipment to be able to accomplish the same things. It makes better use of what we do bring in."
  • "Part of the integration, with cutting things over to Unisys, may have hurt us a bit. We had a couple of rough implementations earlier this year. Part of that was due to some internal system changes on HPE's side. We are keeping an eye on this to make sure it doesn't happen again."

What is our primary use case?

We are using it to procure and replace hardware. It covers storage, backup, and compute. We acquire all of these components through GreenLake.

How has it helped my organization?

It has brought newer technology in more quickly. This comes with an associated lower risk of failure, as we can replace older gear that we might otherwise have been stuck with.

It has helped us with the planning, and in concert with this, we are doing a lot of virtualizations. For a lot of cases, we are bringing in less gear and equipment to be able to accomplish the same things. It makes better use of what we do bring in.

Eliminating the need to overprovision ties into just using the hardware more wisely. If you are dealing with a lot of standalone Windows Servers, studies have shown they don't get used all the way. Since we are bringing in virtual hosts and running VMware on them, then building guests on top of that. We are packing more out of the same hardware.

The service decreases the time it takes to deploy IT projects when we have several sites going at once. Once we get it in-house, we have our own processes for installing and configuring, so it hasn't really changed that much, as we are using the same standards processes.

It has made the administrative aspect of our IT operations easier. Going through this faster, we are keeping the generations closer. We are not winding up with four, five, or as many generations or iterations of hardware. Everything is staying much closer together, so it is a more consistent infrastructure.

What is most valuable?

Personally, it was being able to cycle out the old gear faster than we might have been able to otherwise. 

It helps us have a better defined lifecycle in place.

The service has increased the flexibility of our IT operations by being able to do more of our refreshes faster.

What needs improvement?

Part of the integration, with cutting things over to Unisys, may have hurt us a bit. We had a couple of rough implementations earlier this year. Part of that was due to some internal system changes on HPE's side. We are keeping an eye on this to make sure it doesn't happen again. It was dealt with and cleaned up when brought to the attention of our account team.

From what I heard in the keynote address today, it sounds like they are expanding it to Aruba and pretty much any HPE product. Based on what we need, that would be able to cover the whole range.

For how long have I used the solution?

We helped them write the book, because we were one of the early adopters back in 2015.

What do I think about the stability of the solution?

We are heading for our second round of GreenLake. There have been some changes as we have learned things that worked better, but it has been the same process even despite some personnel changes on both sides (HPE and us).

Getting hit by some of the Intel bugs was not helpful, but that was outside HPE's control.

What do I think about the scalability of the solution?

It has scaled up for us worldwide. The only places where we really can't implement, or do GreenLake yet to its full extent, are in places where the in-country rules prevent us from doing that.

How are customer service and technical support?

The technical support is good. It is really no different than the old purchased, straight, capital expense, purchased support. It is still the same support on the back-end.

Which solution did I use previously and why did I switch?

Things were getting old, and we had to replace hardware. Back in 2010 and 2011, we bought a ton of hardware worldwide. We were at a big conversion. We would put off refreshes for a while. It all needed to be dealt with. Some of the stuff that we are replacing even now is seven to eight years old. It was bought back then, and we haven't been able to get back to it until now. We knew, sooner or later, some of this stuff was going to start failing and hurting us.

How was the initial setup?

We set up GreenLake before it was called GreenLake. We worked on that for close to a year to get it all in. Not only was HPE writing the book for this service, but also some of our internal processes had to change to deal with the service. 

What about the implementation team?

A lot of deployment was done through HPE. When HPE divested their support environment to Unisys, we didn't have much choice there, as there are a lot of former HPE people working under Unisys now. 

If you ask enough people in our organization, we would tell you that we wish that divestiture hadn't happened. They should have kept it in-house.

What was our ROI?

When we did the first refresh in our main facility, we were able to bring in as much as we did at once. We stood it all up at once. Then, being able to do the migrations off for our old stuff, that went faster than it otherwise would have. There was no way in the legacy capital expense outright purchase model that we would've brought all that stuff in that fast. We would not have gotten that approval.

What's my experience with pricing, setup cost, and licensing?

If you are looking to turn some of your capital expense into operational expense, this allows you to do it. It is a good idea.

Which other solutions did I evaluate?

We're an HPE shop. We have been since before I started there.

What other advice do I have?

Something that burned us upfront was underestimating some of the work involved. Once, we got some of the hardware in, then there was some other back-end stuff that had to happen. We buried a couple of people in a backlog because we were moving so fast. We had to slow ourselves down a little to allow that backlog to catch up.

In terms of refreshing the gear, we are able to do it a lot faster. With the four-year cycle that we are doing on GreenLake, and at end of this year, we are starting the second cycle, which has always been the goal, but we have never really been able to hit it. Even now, I still have some hardware out there which is seven to eight years old that I would love to get rid of. Some are easier than others, but we have done quite well over the last four years with shuffling a lot of the older stuff out.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE GreenLake
November 2024
Learn what your peers think about HPE GreenLake. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Manoj Thakur - PeerSpot reviewer
Founder, Managing Director at Accretive Technologies Pvt Ltd
Real User
Leaderboard
Beneficial integration, highly flexible, and good support
Pros and Cons
  • "HPE GreenLake is highly stable."
  • "HPE GreenLake can improve the price."

What is most valuable?

The most valuable feature of HPE GreenLake is the integration.

What needs improvement?

HPE GreenLake can improve the price.

For how long have I used the solution?

I have been using HPE GreenLake for approximately seven years.

What do I think about the stability of the solution?

HPE GreenLake is highly stable.

What do I think about the scalability of the solution?

The scalability of HPE GreenLake is very good. My clients have been using the solution for a long time and it has been flexible.

How are customer service and support?

The technical support of HPE GreenLake is good.

How was the initial setup?

The setup of HPE GreenLake is straightforward. However, there is some complexity. The length of time necessary for the deployment depends upon the scope of work for the customer. For example, what activity we need to do. However, in general in a common standard scenario, the configuration doesn't take too much time.

What about the implementation team?

We have enough knowledge of the HPE GreenLake platform to configure it for our customers.

We provide our customers with a customized HPE GreenLake so that they don't need to tweak anything in the infrastructure.

What was our ROI?

My clients are receiving a return on investment, this is why they are using it. You only have to pay for what you use in HPE GreenLake. It is highly flexible and is why it is a successful solution.

What's my experience with pricing, setup cost, and licensing?

HPE GreenLake payment model is you pay for what you use. You can purchase a yearly, quarterly, or half-year license. The overall price of the solution is a little high and hopeful there can be better margins in the future.

What other advice do I have?

I rate HPE GreenLake a nine out of ten.

There is always a scope for improvement in solutions.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Cfoc493 - PeerSpot reviewer
CFO at a outsourcing company with 11-50 employees
MSP
We could have implemented what we have now at a third of the cost
Pros and Cons
  • "The most valuable feature is the ability to grow into a lower price point at some point in time."
  • "Both times that we've had to increase the hardware, the deployment took way longer than expected. In addition, we haven't yet gotten to a use point where the cost is below what it would cost us to provision the same set of services on HPE hardware outside of the GreenLake service."

What is our primary use case?

We're working in a new data center in Virginia and are using it for our primary storage and compute. We're a cloud services provider and we provide co-location and disaster recovery. We're using it on the cloud services and the disaster recovery sides of the business.

How has it helped my organization?

We haven't had great success with it. Both times that we've had to increase the hardware, the deployment took way longer than expected. In addition, we haven't yet gotten to a use point where the cost is below what it would cost us to provision the same set of services on HPE hardware outside of the GreenLake service.

In terms of our capacity management efforts, it's actually provided us too much capacity at this point in time, and we're working to try to fill that capacity. We're currently over-provisioned in that service.

It hasn't increased the flexibility of our IT operations because in that platform, on that set of racks, we're not able to add in different solutions that we would normally buy internally and deploy on that set of gear. So we have to create a separate set of gear for anything extra that we want to add into the environment.

I think the solution has cost us money. It hasn't decreased the time it takes to deploy IT projects.

What is most valuable?

The most valuable feature is the ability to grow into a lower price point at some point in time.

Also, there's more visibility into the solution than we have in some of the other areas, but not significantly so.

What needs improvement?

I feel like I'm paying for 20 percent that I'm not using, because it's always over-provisioned by at least 20 percent or a minimum commit of 80 percent. Once you get up above that, you're looking at provisioning more and then that increases it again. I would like some flexibility on pricing at those lower bands, and not having such a high commit-percentage, if that's economically feasible.

There is room for improvement in the ability to scale down without a significant increase in cost. Fulfillment of the hardware in a more timely manner is also an issue.

What do I think about the stability of the solution?

We solely use HPE hardware across our organization, so I don't know that its stability is different than any of the others. We have more experience with some of the other hardware - 3PAR, c7000, the blades, etc. - so we're more familiar with them. We've had some issues with trying to configure the Nimble correctly for a few of our applications that we're working on, but support has been pretty good in working with us to get through those.

What do I think about the scalability of the solution?

In terms of scalability it's tough for us. Right now, it's actually counterproductive for our scalability. I'm hoping that once we reach the upper band in our contract that it will provide us some scalability there.

How are customer service and technical support?

Technical support has been really good.

Which solution did I use previously and why did I switch?

We had heard about GreenLake at conferences and thought it might be an opportunity for us to use more HPE resources. We chose to try it at this particular deployment, versus our normal, self-provisioning of the equipment. 

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

We deployed it ourselves.

What was our ROI?

We have not seen ROI.

What's my experience with pricing, setup cost, and licensing?

Right now we're paying about $180,000 per year.

Which other solutions did I evaluate?

HPE is our shortlist.

What other advice do I have?

My advice would depend on what the application is. In our particular application, it hasn't been helpful thus far. If you have an application where you're going to be at a price point, right out of the gate, which makes it cost-effective and you're only going to continue to grow at a steady pace, then I think this solution makes sense. But if you're starting at the very bottom of the scale, where the price point is high and you're not going to use the services that come bundled with the products, then it might not be as cost-effective as it could be.

I would rate the service at three out of ten, simply because of the costs associated with it. I could implement what we have now at a third of the cost.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user