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Dell APEX vs HPE GreenLake comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell APEX
Ranking in IT Infrastructure Consumption Services
2nd
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
HPE GreenLake
Ranking in IT Infrastructure Consumption Services
1st
Average Rating
8.6
Number of Reviews
13
Ranking in other categories
Managed Cloud Services (1st)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Consumption Services category, the mindshare of Dell APEX is 36.2%, up from 32.5% compared to the previous year. The mindshare of HPE GreenLake is 44.0%, up from 35.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Consumption Services
 

Featured Reviews

JillurRahman - PeerSpot reviewer
Good data availability and resiliency with robust availability
The primary use case for Dell APEX is endpoint backup for endpoint security. We are planning to expand and include our server model and SAP data backup through Dell APEX in the near future Dell APEX has provided peace of mind by safeguarding our data. Though there hasn't been a noticeable impact…
MohamedKhairy - PeerSpot reviewer
Robust scalability and flexibility in managing workflow
There is a need for improved support in HPE GreenLake, including more administrators and engineers to provide faster resolution for issues. Storage issues can impact the entire data center, especially in virtualization environments where multiple virtual machines are connected. Availability of hardware and timely monitoring have been reported as a problem, with some difficulties in obtaining hardware due to limited stock in the local market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Dell APEX for us is data availability, ensuring data resiliency and offering protection in case of data loss."
"The most valuable features of the solution are that the support is really good and the deployment is really easy."
"The two key factors are ease of deployment and flexibility in utilizing and configuring storage as needed."
"I found this product to be beneficial due to its consumption model, which allows businesses to acquire infrastructure that supports peak demand scenarios while only paying for what is used."
"HPE GreenLake is highly stable."
"It offers businesses the flexibility and scalability of the public cloud while having their infrastructure on-premises."
"The solution integrates well with Dell, Cisco switches, or other switches."
"It has made our organization's capacity management efforts so much better. Usually, engineers need to take time to worry about firmware updates and and getting that stuff done. However, that falls to the wayside, knowing with GreenLake's data center management and data center support that all the firmware has been tested for all the equipment that you have. When you apply the updates, nothing should go wrong, because it has already been fully tested."
"The solution's technical support does an excellent job."
"Absolute flexibility for scaling storage needs on demand."
"It is the flexible way to pay for everything that you need and pay as you go."
"We have a service and cost model based on utilization for specific KPIs, measured by memory and storage, with no costs for CPU consumption. This approach has allowed us to manage and optimize utilization and consumption effectively."
 

Cons

"There needs to be some improvement in the response time of the tool's support team."
"In Latin America, they need to add more services to complement the solution and provide more options for managing the environment as some customers prefer not having responsibility for infrastructure."
"Dell APEX needs a dedicated support channel to raise support tickets easily."
"They all need to work on their pricing because you always want to get more for less."
"There could be better monitoring of growth and threshold usage so users could be more aware when their billing will change."
"The interconnects were a challenge originally, but they sorted that out, and It was fine. We did have to spend a bit more money."
"We are still managing the VMs in our IT operations."
"HPE GreenLake can improve the price."
"The support service needs improvement. The support team isn't very active in addressing cases. It should also provide a web application."
"I would like to have more detail in the monitoring."
"Unfortunately, HPE GreenLake can be sold only in Bahrain, UAE, and the Middle East, meaning it can be sold in only three or four countries because it requires certain approvals from countries where it has to be used."
"Both times that we've had to increase the hardware, the deployment took way longer than expected. In addition, we haven't yet gotten to a use point where the cost is below what it would cost us to provision the same set of services on HPE hardware outside of the GreenLake service."
 

Pricing and Cost Advice

"Right now, I don't have the details of the tool's cost, but the price depends on the size of the company and what kind of services you want from the solution. There are some additional costs attached to the tool."
"In terms of pricing, it's a bit on the higher side."
"It's a small cost per month compared to that one-time purchase. The big thing is if you get your one-time purchase wrong, then you are buying a lot more. With GreenLake, if we miss estimate (which with all the planning, you usually don't), we sign a piece of paper, and then they send more equipment in."
"Pricing is based on usage plateaus. The more you use, the more you pay."
"HPE GreenLake has been growing in popularity due to its subscription model. The flexibility of the solution allows it to adapt to the changing market trends towards more edge performance and workloads."
"The price could be more flexible."
"If you're used to buying HPE servers, it's less expensive than that. I don't really compare competitor servers because HPE has never given me any reason to look otherwise. However, if you get good pricing on HPE servers, you get better pricing on GreenLake."
"HPE GreenLake payment model is you pay for what you use. You can purchase a yearly, quarterly, or half-year license. The overall price of the solution is a little high and hopeful there can be better margins in the future."
"Our first year costs were approximately $1.2 million instead of spending five to six million dollars."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
12%
Retailer
8%
Government
7%
Computer Software Company
17%
Manufacturing Company
12%
Financial Services Firm
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Dell APEX?
The pricing is appealing because customers can compare the advantages of different financial models like investment, leasing, or APEX on Demand. Many customers, including those in the finance indus...
What needs improvement with Dell APEX?
In Latin America, they need to add more services to complement the solution and provide more options for managing the environment as some customers prefer not having responsibility for infrastructure.
What is your primary use case for Dell APEX?
The product is an on-demand service used for IT infrastructure, similar to HPE GreenLake, allowing the purchase of on-premise solutions, such as servers and storage, where users pay based on their ...
What do you like most about HPE GreenLake?
The solution's technical support does an excellent job.
What is your experience regarding pricing and costs for HPE GreenLake?
We had a service and cost model established on utilization for specific KPIs, and we were measured by memory and storage, with no costs for CPU consumption.
What needs improvement with HPE GreenLake?
I am still struggling with monitoring, particularly with OpsRamp, which is not fully customized to our needs, especially for disaster recovery. In our scenario, we define a disaster recovery test c...
 

Also Known As

No data available
GreenLake Flex Capacity, HPE Flexible Capacity, HPE FlexCap
 

Overview

 

Sample Customers

Information Not Available
Capgemini Finland Infrastructure Services, Sogeti BeLux, Accenture
Find out what your peers are saying about Dell APEX vs. HPE GreenLake and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.